Dell XPS 17 Setup Manual page 6

Contents
Software Features. . . . . . . . . . . . . . . . . . . 54
Dell DataSafe Online Backup. . . . . . . . . . 55
NVIDIA Optimus Technology
(Optional) . . . . . . . . . . . . . . . . . . . . . . . . . 56
NVIDIA 3DTV Play. . . . . . . . . . . . . . . . . . . 57
Dell Stage . . . . . . . . . . . . . . . . . . . . . . . . . 61
Free Fall Sensor. . . . . . . . . . . . . . . . . . . . . 62
Solving Problems . . . . . . . . . . . . . . . 63
Beep Codes. . . . . . . . . . . . . . . . . . . . . . . . 63
Touch Screen Problems . . . . . . . . . . . . . .64
Network Problems . . . . . . . . . . . . . . . . . . 65
Power Problems . . . . . . . . . . . . . . . . . . . .66
Memory Problems . . . . . . . . . . . . . . . . . . 67
Lockups and Software Problems . . . . . .68
Using Support Tools . . . . . . . . . . . . . 70
Dell Support Center . . . . . . . . . . . . . . . . . 70
My Dell Downloads . . . . . . . . . . . . . . . . . 71
Hardware Troubleshooter . . . . . . . . . . . . 72
Dell Diagnostics . . . . . . . . . . . . . . . . . . . . 72
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Restoring Your Operating System . .77
System Restore . . . . . . . . . . . . . . . . . . . . . 78
Dell DataSafe Local Backup. . . . . . . . . . . 79
System Recovery Media . . . . . . . . . . . . . . 81
Dell Factory Image Restore . . . . . . . . . . . 82
Getting Help. . . . . . . . . . . . . . . . . . . . 84
Technical Support and Customer
Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
DellConnect . . . . . . . . . . . . . . . . . . . . . . . 85
Online Services . . . . . . . . . . . . . . . . . . . . .86
Automated Order-Status Service . . . . . . 87
Product Information. . . . . . . . . . . . . . . . . 87
Returning Items for Repair Under
Warranty or for Credit . . . . . . . . . . . . . . .88
Before You Call . . . . . . . . . . . . . . . . . . . . .89
Contacting Dell. . . . . . . . . . . . . . . . . . . . . 91