Troubleshooting Guide - Panasonic DMR-ES20 Operating Instructions Manual

Troubleshooting guide

Before requesting service, make the following checks. If you are in doubt about some of the check points, or if the remedies indicated in the chart
do not solve the problem, refer to the "Customer Services Directory" on page 43 if you reside in the U.S.A., or refer to the "Product information" on
page 42 if you reside in Canada.
The following do not indicate a problem with this unit:
•
Regular disc rotating sounds. The sound of the disc rotating may
become louder especially when finalizing a DVD-R,
DVD-RW (DVD-Video format) or +R.
•
Poor reception due to atmospheric conditions.
•
Image disturbance during search.
Power
No power.
[POWER ^/I] cannot be
operated.
The unit switches to the
standby mode.
Cooling fan rotating sounds
are heard when the unit is off.
TV screen and video
The images from this unit do
not appear on the television.
Picture is distorted.
Television reception worsens
after connecting the unit.
Status messages do not
appear.
The blue background does
not appear.
The 4: 3 aspect ratio picture
expands left and right.
Screen size is wrong.
There is a lot of after-image
when playing video.
When playing DVD-Video
using progressive output, one
part of the picture
momentarily appears to be
doubled up.
There is no apparent change
in picture quality when
adjusted with the Video menu
in the on-screen menus.
Downloaded From Disc-Player.com Panasonic Manuals
•
Insert the AC power supply cord securely into a known active AC outlet.
•
If you have turned on Quick Start in the SETUP MENU, the unit performs self maintenance for a
few minutes every morning starting at 4:00 am. The unit's buttons, including [POWER ^/I], do
not work during this process. (Self maintenance does not start if the unit is on or if a scheduled
recording covers this time.)
•
This is a power saving feature. Change "Off Timer" in the SETUP menu, if you would prefer.
•
One of the unit's safety devices is activated. Press [POWER ^/I] on the main unit to turn the unit on.
•
The cooling fan sometimes operates to cool active circuits in the unit while it is turned off. To
detect user operation and to prepare for quick REC & PLAY, some circuits need to be active
even when the unit is turned off.
•
Make sure that the television is connected to the VIDEO OUT terminal, S VIDEO OUT terminal
or COMPONENT VIDEO OUT terminals on this unit.
•
Make sure that the television's input setting (e.g., VIDEO 1) is correct.
•
Make sure that progressive output has not been selected when the connected television is not
progressive compatible. Press and hold [
settings will return to 480i.
•
The television isn't compatible with progressive signals. Press and hold [g] and [q/x1.3] on the
main unit at the same time for about 5 seconds. The setting will change to interlace.
•
This can occur because the signals are being divided between the unit and other equipment. It
can be solved by using a signal booster, available from audio-visual suppliers.
•
Select "Automatic" in "Status Messages" in the SETUP menu.
•
Select "On" in "Blue Background" in the SETUP menu.
•
Use the television to change the aspect. If your television does not have that function, set
"Progressive" in the Video menu to "Off".
•
Check the settings for "TV Type", "4:3 TV Settings for DVD-Video" or "4:3 TV Settings for DVD-
RAM" in the SETUP menu.
•
Set "MPEG-DNR" in the Video menu to "Off".
•
Set "Progressive" in the Video menu to "Off". This problem is caused by the editing method or
material used on DVD-Video, but should be corrected if you use interlace output.
•
The effect is less perceivable with some types of video.
•
Interruptions in reception due to periodic satellite broadcasting
breaks.
•
Operations do not work due to a poor-quality disc. (Try again using
a Panasonic disc.)
•
The unit freezes due to one of its safety devices being activated.
(Press and hold [POWER 8] on the main unit for 10 seconds.)
CANCEL] until the picture displays correctly. The
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