Fritz! 4020 Box Configuration And Operation
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Fritz! 4020 Box Configuration And Operation

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Summary of Contents for Fritz! 4020 Box

  • Page 1 FRITZ!Box 4020 Configuration and Operation...

  • Page 2: Table Of Contents

    Requirements for Operation ....... 13 Handling the FRITZ!Box ........14 Tips for Passwords .
  • Page 3 Using FRITZ!Box Users ........29...
  • Page 4 Starting FRITZ!NAS ........
  • Page 5 24.3 Feedback on FRITZ!Box ........122 24.4 Assistance from the Support Team .

  • Page 6: Safety Instructions

    Provide for sufficient air circulation around the FRITZ!Box. – Make sure that the ventilation slits on the FRITZ!Box housing are always unobstructed. – The FRITZ!Box should not be placed on a carpet or on upholstered furniture. – Do not cover the FRITZ!Box. FRITZ!Box 4020...
  • Page 7 • The base of the FRITZ!Box can heat up during normal op- eration. This heat can cause damage to heat-sensitive surfaces. – Do not place the FRITZ!Box on heat-sensitive surfac- • During electrical storms, lightning and electrical surges present a danger to connected electrical devices.

  • Page 8: Conventions In The Manual

    Bold type in the text emphasizes important words. Example Do not leave the page without saving. • Blue font in the text designates links and references within this manual and addresses to be entered in the browser. Example See also the information on page FRITZ!Box 4020...

  • Page 9: The Fritz!Box 4020

    This manual assists you in connecting, configuring and operating your FRITZ!Box. Its purpose is not only to introduce to you the many func- tions of the FRITZ!Box, but also to familiarize you with some of the technical context.

  • Page 10: Ports, Interfaces, Buttons And Leds

    Printer, storage media, video/TV streaming game console, network fiber optic modem or network UMTS/HSPA/LTE stick and USB devices Possibilities for connecting the FRITZ!Box • Socket for connecting to a modem or a router • LAN 1 – LAN 4 4 Ethernet ports (10/100 Base-T) for connecting comput-...

  • Page 11: Buttons

    Buttons Buttons The FRITZ!Box has two buttons on the top of the housing. WLAN WLAN WLAN WLAN WLAN WLAN WLAN WLAN FRITZ!Box buttons Button Functions “WLAN” Button With the “WLAN” button on the FRITZ!Box you can switch the wireless network on and off.

  • Page 12: Leds

    The “Info” LED on the upper panel of the FRITZ!Box signals various events. Some events for which the “Info” LED flashes or lights up are preset in the FRITZ!Box. You also have the op- tion of assigning any other event to the “Info” LED.

  • Page 13: Before You Connect The Fritz!Box

    • one network cable • one quick guide Requirements for Operation In order to operate the FRITZ!Box, you must have the follow- ing: • an up-to-date web browser Some of the FRITZ!Box functions can be used only with a web browser that supports HTML5, for instance Firefox version 17 or higher, Internet Explorer version 9 or high- er, or Google Chrome version 23 or higher.

  • Page 14: Handling The Fritz!Box

    FRITZ!Box on a wall, see page 126. • Place or hang the FRITZ!Box in a dry location that is free of dust and protected from direct sunlight. • For ideal operating conditions, mount the FRITZ!Box on a wall with the cables connected on the bottom.

  • Page 15: Tips For Passwords

    Tips for Passwords Passwords are assigned at various places in the user inter- face to protect your settings and data in the FRITZ!Box. The FRITZ!Box assists you in assigning secure passwords, for in- stance when creating new users or configuring MyFRITZ!: A graphic display indicates how secure the password is.

  • Page 16: Connecting The Fritz!Box

    • Connect the FRITZ!Box to your Internet connection. Connecting to Electrical Power Connecting to the power supply Pick up the power supply unit included in the FRITZ!Box package. Use only this power supply unit for connecting to electri- cal power.
  • Page 17 Connecting with a Modem or Router Connection to modem or router Connect the network cable (white) to the “WAN” port on the FRITZ!Box. Connect the other end of the network cable to a LAN port on the router or modem.

  • Page 18: Connecting A Computer With A Network Cable

    You can also use any other network cable. For more in- formation, see page 120. Insert the free end of the cable into a LAN socket on the FRITZ!Box. Now the FRITZ!Box and the computer are connected with each other. FRITZ!Box 4020...

  • Page 19: Connecting A Network Hub Or Switch

    You can also use any other network cable. For more in- formation, see page 120. Insert the free end of the cable into a LAN socket on the FRITZ!Box. The FRITZ!Box and the network hub are now connected with each other. FRITZ!Box 4020...

  • Page 20: Connecting Devices With The Fritz!Box Over

    Here is how to establish a wireless connection with WPS on a computer with Windows 8.1, 8, 7 or Vista: If the “WLAN” LED on the FRITZ!Box is off, press the “WLAN” button briefly. The wireless radio network of the FRITZ!Box will be switched on.
  • Page 21 Here is how to establish a wireless connection with WPS on a wireless LAN device without Windows: If the “WLAN” LED on the FRITZ!Box is off, press the “WLAN” button briefly. The wireless radio network of the FRITZ!Box will be switched on.

  • Page 22: Entering The Network Key On The Wireless Device

    FRITZ!Box network key on the wireless device. The preset network key is printed on the bottom of the hous- ing on the FRITZ!Box. A new network key can be entered in the user interface. If the “WLAN” LED on the FRITZ!Box is off, press the “WLAN”...

  • Page 23: Connecting To Mobile Devices Wirelessly Using The Qr Code

    With mobile devices that have a camera and a QR code reader (app), like smartphones and tablets, you can connect wire- lessly by reading a QR code. Open the FRITZ!Box user interface; see page Select “WLAN / Radio Network”. Read the QR code with your mobile device’s QR code reader, directly from the monitor of from a printout.

  • Page 24: The Fritz!Box User Interface

    The FRITZ!Box User Interface The FRITZ!Box User Interface The FRITZ!Box has a user interface you can open in a web browser on your computer. In the user interface you can configure the FRITZ!Box, enable or dis- able functions and receive information on the FRITZ!Box and on your connections.
  • Page 25 Overview: FRITZ!Box at a Glance The “Overview” page of the FRITZ!Box In the upper area of the window the complete product name of your FRITZ!Box is displayed, along with the currently in- stalled version of FRITZ!OS, and its current energy consump- tion.

  • Page 26: Assigning Fritz!Box A Name

    Assigning FRITZ!Box a Name Assigning FRITZ!Box a Name You can assign an individual name for your FRITZ!Box in the FRITZ!Box user interface. The name is set up under “Home Network / FRITZ!Box Name” and appears in the following areas of your home network display: •...

  • Page 27: Password Protection: Using Fritz!Box Safely

    FRITZ!Box. with the appropriate user rights—from the Internet. Access from the Internet is not possible. Using a FRITZ!Box Password Users who know the FRITZ!Box password can access all of the contents and settings in the FRITZ!Box user interface. FRITZ!Box 4020...
  • Page 28 Enter your user name to log in to the user interface of your FRITZ!Box. With the FRITZ!Box password it is not possible to access the FRITZ!Box from the Internet. For users who require access to the FRITZ!Box via Internet, you must also set up an account as a FRITZ!Box user;...

  • Page 29: Using Fritz!Box Users

    Multiple users with different rights are to have access to the FRITZ!Box. Configuring Users First you must set up at least one FRITZ!Box user with the right “FRITZ!Box Settings”. You can configure up to 18 user accounts. Configuring Users with the “FRITZ!Box Settings” Right Open the FRITZ!Box user interface;...
  • Page 30 Configuring More FRITZ!Box Users Open the FRITZ!Box user interface; see page Select “System / FRITZ!Box Users / Users”. A list of the FRITZ!Box user accounts is displayed. The user accounts can be edited or deleted using the but- tons behind the list entries.
  • Page 31 Using FRITZ!Box Users Specify whether or not the new FRITZ!Box user is allowed to access from the Internet the FRITZ!Box contents for which she or he has access rights. Keep in mind that in order to access the Internet, a corre- sponding service must also be enabled in the FRITZ!Box.
  • Page 32 VPN connection to the FRITZ!Box and its home network. Accessing the FRITZ!Box from the Internet To be able to access your FRITZ!Box from the Internet, the fol- lowing conditions must be fulfilled: • You have set up an account with the MyFRITZ! service;...
  • Page 33 Using FRITZ!Box Users of security we recommend disabling Internet access to the FRITZ!Box via HTTPS whenever no more FRITZ!Box users re- quire access to the user interface of your FRITZ!Box from the Internet. For more information about MyFRITZ!, see the chapter...
  • Page 34 Using FRITZ!Box Users If you use only the login method with FRITZ!Box user name and password to access your FRITZ!Box, you can also set up a user account with NAS access rights. You can delete the preconfigured “ftpuser” account only if you always use your FRITZ!Box user account to access the FRITZ!Box, be it from home or via the Internet.

  • Page 35: Forgot Password-What To Do

    Forgot Password—What to Do Disabling FRITZ!Box Users You can disable a user account without deleting it. The owner of a disabled account can no longer access the FRITZ!Box con- tents. You can neither delete nor disable the user account with which you are currently logged in to the user interface of your FRITZ!Box.

  • Page 36: No Login" Mode

    FRITZ!Box without password protection! Protect your FRITZ!Box by defining a password for the FRITZ!Box user interface. To do this, go to the “System / FRITZ!Box Users / Login to the Home Network” menu and se- lect one of the password protection methods.

  • Page 37: Configuring An Internet Connection On The Wan Port

    The Internet connection via “Cable modem or Internet router” selection is the factory setting. If you connected the FRITZ!Box to a cable modem or an Inter- net router when the “factory settings” were still configured, the Internet connection is immediately available for the FRITZ!Box.

  • Page 38: Connecting To A Vdsl, Dsl Or Fiber Optic Modem

    The firewall of the FRITZ!Box is enabled. Connecting to a VDSL, DSL or Fiber Optic Modem Selecting the Internet Connection In the user interface of the FRITZ!Box, select the “Inter- net / Account Information” menu and the “Internet Con- nection” tab.

  • Page 39: Connecting To The Internet Router As An Ip Client

    The firewall of the FRITZ!Box is enabled. Connecting to the Internet Router as an IP Client Selecting the Internet Connection In the user interface of the FRITZ!Box, select the “Inter- net / Account Information” menu and the “Internet Con- nection” tab.

  • Page 40: Wireless Lan Connection To The Internet Connection

    The frequency range is the 2.4-GHz band. • The connection is encrypted using WPA2. • The radio network allows the FRITZ!Box to set up a wire- less LAN connection. Selecting the Internet Connection In the user interface of the FRITZ!Box, select the “Inter- net / Account Information”...

  • Page 41: Connecting To The Internet Via The Mobile Network

    Connecting to the Internet via the Mobile Network Connecting to the Internet via the Mobile Network The FRITZ!Box can also connect to the Internet via the mobile communications network. A mobile telephone and a SIM card from a mobile communications provider are required for this.
  • Page 42 Connecting to the Internet via the Mobile Network Smartphone as a WiFi Hotspot Proceed as follows if you connect the FRITZ!Box 4020 with a smartphone over wireless LAN and would like to share the smartphone’s Internet connection: Configure the smartphone as a WiFi hotspot.

  • Page 43: Fritz!Box As An Internet Router

    FRITZ!Box as an Internet Router The FRITZ!Box connects computers in your home network with the Internet. This chapter explains the possibilities presented by using the FRITZ!Box as an Internet router and how to take advantage of them. 11.1 Parental Controls: Access Profiles for Internet Use Using access profiles you can control the use of the Internet by devices in your network.
  • Page 44 Parental Controls: Access Profiles for Internet Use • Network devices that log in to the FRITZ!Box guest net- work are automatically assigned the “Guest” access pro- file. This is the only access profile possible in the guest network. Preconfigured Access Profiles In the FRITZ!Box there are four preconfigured access profiles available for use.
  • Page 45 Changeable The “Guest” profile can be changed. Automatic assignment Network devices that are connect- ed with the FRITZ!Box via the guest access receive the “Guest” profile. Single access profile This is the only access profile available for the guest access.
  • Page 46 HTTPS is used, for instance, to open Facebook, Gmail and online banking. • Permit websites with a whitelist: – The whitelist is a filter list that should be used when access should be limited to just a few websites. FRITZ!Box 4020...
  • Page 47 Configuring an Access Profile page • Prepare the filter lists if you would like to use filter lists; Editing Filter Lists from page • If desired, add the list of network applications; see Adding Network Applications from page FRITZ!Box 4020...
  • Page 48 Select the “Internet / Filters” menu. Select the “Access Profiles” tab. Click Configure the settings for the access profile in the “New Access Profile” window. Use the FRITZ!Box Help. Editing Filter Lists Editing a Filter List Open the FRITZ!Box user interface; see page Select the “Internet / Filters”...
  • Page 49 AVM FRITZ!Box parental controls are installed on the computer as a service. The service must be enabled at all times. If it is not enabled, the FRITZ!Box will not de- tect the user accounts. Windows users that are not de- tected are treated like user accounts without any paren- tal controls.

  • Page 50: Port Forwarding: Making Computers Accessible From The Internet

    11.2 Port Forwarding: Making Computers Accessible from the Internet With default settings in the FRITZ!Box, programs on your com- puter and LAN cannot be accessed from the Internet. For applications like online games and file sharing software or server services like HTTP, FTP, VPN, terminal and remote ac- cess servers, you have to make your computer accessible for other Internet users.
  • Page 51 IPv6 address. IPv4: Within IPv4 networks you can open the FRITZ!Box firewall for the protocols TCP and UDP when en- tering the port range. One port can be opened for exactly one computer.
  • Page 52 Access” menu, on the “IPv6” page. Determining the IPv4 Address for Accessing the FRITZ!Box If you have enabled ports for forwarding in the FRITZ!Box, oth- er Internet users can access your computers at the IP address assigned to your FRITZ!Box by the Internet service provider.

  • Page 53: Dynamic Dns: Name Instead Of Ip Address

    Dynamic DNS: Name instead of IP Address Dynamic DNS is an Internet service that makes it possible for the FRITZ!Box to remain accessible from the Internet at all times under a fixed name, even though the public IP address changes.

  • Page 54: Access From The Internet Via Https, Ftp And Ftps

    Access from the Internet via HTTPS, FTP and FTPS Over the Internet it is possible to access the user interface of the FRITZ!Box. With a laptop, smartphone or tablet PC you can configure settings in the FRITZ!Box user interface. Requirements for Access over the Internet •...

  • Page 55: Prioritization: Right Of Way For Internet Access

    Prioritization: Right of Way for Internet Access Enabling HTTPS, FTP and FTPS in the FRITZ!Box Open the FRITZ!Box user interface; see page Select the “Internet / Permit Access” menu. Select the “FRITZ!Box Services” page and enable the protocols you need. See also the Help on the user inter- face.
  • Page 56 • For network applications prioritized in this category, 90% of the FRITZ!Box’s upload bandwidth is available, as long as no application from the “Real-time applica- tions” category requires bandwidth. The remaining 10% of the upload bandwidth is available for applications that are prioritized in lower categories or not prioritized at all.
  • Page 57 Prioritization: Right of Way for Internet Access Prioritization Method in the FRITZ!Box The following techniques are used in the FRITZ!Box to send data packets according to their prioritization: • Change in the order in which packets are sent to the...

  • Page 58: Vpn: Remote Access To The Home Network

    AVM web- site. The AVM website offers a service page which presents com- prehensive information on VPN in general and in connection with the FRITZ!Box. Visit this page to obtain more detailed in- formation. en.avm.de/guide/security/everything-about-vpn Configuring VPN in the FRITZ!Box Open the FRITZ!Box user interface;...

  • Page 59: Freely Selectable Dns Servers

    11.7 Freely Selectable DNS Servers DNS servers are preset in the FRITZ!Box for IPv4 and IPv6. These are the DNS servers assigned by the Internet service provider. For both IPv4 and IPv6, the preset DNS server can be replaced by a free DNS server.

  • Page 60: Dnssec: Security For Dns Queries

    Support with the FRITZ!Box The FRITZ!Box supports DNSSEC queries over UDP. The FRITZ!Box has a DNS proxy. The computers in the home network use the FRITZ!Box as a DNS server. The FRITZ!Box for- wards DNSSEC queries from the home network to the Inter- net.

  • Page 61: Ipv6: The New Internet Protocol

    IPv6: The New Internet Protocol IPv6 stands for Internet protocol version 6 and is the succes- sor to IPv4. The FRITZ!Box supports the new IPv6 web protocol and can establish IPv6 connections: • IPv6 support can be switched on in the FRITZ!Box user interface.

  • Page 62: 11.10 Lisp: Fritz!Box As A Lisp Router

    Open the FRITZ!Box user interface; see page Select the “IPv6” page and configure IPv6 in the FRITZ!Box. See the Help available in the FRITZ!Box user interface for more information. Configuring IPv6 on the Computer You can establish connections in the IPv6 range of the Inter- net only if IPv6 is installed and enabled on the computers in your home network.
  • Page 63 LISP: FRITZ!Box as a LISP Router Definition and Components LISP: Definition LISP: Locator/Identifier Separation Protocol IP protocol LISP is a protocol for the transmission of IP packets. IP address pair LISP uses IP address pairs: One IP address for identification, which is •...
  • Page 64 LISP: FRITZ!Box as a LISP Router Properties of RLOC and EID RLOC specifies the location where the addressed network • (network segment or network device) is located is assigned by the Internet service provider • is a public IP address •...
  • Page 65 FRITZ!Box as a LISP Router • The FRITZ!Box can be configured as a LISP router. • As a LISP router the FRITZ!Box is an xTR (ETR and ITR). Preparations You need a LISP provider.  Register with a LISP provider.
  • Page 66 LISP: FRITZ!Box as a LISP Router Configuring a LISP Router Open the FRITZ!Box user interface; see page Select the “Internet / Account Information” menu. Select the “LISP” tab. Enable the setting “LISP support enabled”. Enter in the fields the information you received from the LISP provider.

  • Page 67: Fritz!Box As A Wireless Access Point

    FRITZ!Box as a Wireless Access Point FRITZ!Box as a Wireless Access Point The FRITZ!Box is a wireless access point for wireless devices like note- books, tablets or smartphones. The FRITZ!Box can establish wireless LAN connections compliant with the fast Wireless N standard. The FRITZ!Box is preconfigured with encryption using today’s safest meth-...

  • Page 68: Extending A Wireless Lan Network

    FRITZ!Box that work in the same frequency range You can extend the range of your wireless radio network with a wireless LAN repeater. Or you can set up a second FRITZ!Box as a wireless LAN re- peater. Extending a Wireless Radio Network with a Wireless LAN...

  • Page 69: Wireless Lan-Getting Technical

    Open the FRITZ!Box user interface; see page Select the “WLAN / Repeater” menu and follow the in- structions displayed on the screen. In the Help of the FRITZ!Box user interface you can find de- tailed instructions. 12.3 Wireless LAN—Getting Technical A wireless LAN is based on standards defined by the Institute of Electrical and Electronic Engineers (IEEE).
  • Page 70 The throughput rate that can be achieved in your wireless ra- dio network depends on the wireless standards used by the integrated wireless devices. These wireless standards must also be set in the FRITZ!Box. Proceed as follows to check which wireless LAN standards are set and change them if needed: Open the FRITZ!Box user interface;...
  • Page 71 802.11b In this case set the wireless LAN standard for the 2.4-GHz fre- quency band to: 802.11n+b+g. An unused frequency band can be disabled in the FRITZ!Box in order to reduce energy consumption without losing wire- less LAN connections. FRITZ!Box 4020...
  • Page 72 FRITZ!Box supports the AES encryption procedure as part of the WPA2 mechanism, and the TKIP encryption procedure as part of the WPA mechanism. This means that the FRITZ!Box can be used in combination with any wireless devices that al- so support WPA2 with AES or WPA with TKIP.
  • Page 73 Should interference in a wireless network persist, the first step should be to select a different channel. Wireless Auto Channel With the wireless auto channel function, the FRITZ!Box auto- matically searches for the channel subject to the least inter- ference. This process takes into consideration interference...

  • Page 74: Fritz!Box Connects Network Devices

    The devices can be connected with the FRITZ!Box by ca- ble or wirelessly. This chapter describes the network settings in the FRITZ!Box and how you can change them. You will also learn how you can change the IP settings for the computer in the most common oper- ating systems.
  • Page 75 For network devices there is the setting “Always assign this network device the same IP address”. This setting has the effect that the DHCP server of the FRITZ!Box will assign the same IP address to the device every time it connects to the network. Starting the Computer—Wake on LAN Wake on LAN is a function that allows a computer in the local network to be started when it is accessed from the Internet.
  • Page 76 Select the computer and click the “Edit” button: The detailed view for the computer will be opened. IPv4 Settings in the FRITZ!Box Factory Settings The following IPv4 settings are preconfigured in the FRITZ!Box upon delivery: Setting Preconfigured Value IPv4 address 192.168.178.1...
  • Page 77 • You want to connect the FRITZ!Box to the local IPv4 net- work in order to make the FRITZ!Box features available to all of the computers in the IPv4 network.
  • Page 78 115. DHCP Server for IPv4 The FRITZ!Box has a DHCP server for the IPv4 range. The DHCP server is enabled by default in the factory settings. The fol- lowing range of IP addresses is reserved for the DHCP server...
  • Page 79 DHCP server of the FRITZ!Box. Please note that the FRITZ!Box must be located in the same IP network as all of the device connected with it. Integrate the FRITZ!Box in your network by adjusting the IP address of the FRITZ!Box to your home network.
  • Page 80 ULA and communication between them is restricted. For this case you can set the FRITZ!Box such that the network devices receive the ULA from the FRITZ!Box. DHCPv6 Servers in the Home Network The FRITZ!Box is equipped with its own DHCPv6 server.

  • Page 81: Obtaining An Ip Address Automatically

    Home Network” area. 13.2 Obtaining an IP Address Automatically The FRITZ!Box has its own DHCP server, which assigns IP ad- dresses to the connected computers. The connected comput- ers must be configured such that they can receive their IP ad- dresses automatically.
  • Page 82 Obtaining an IP Address Automatically Click the network connection between the computer and the FRITZ!Box with the right mouse button and select “Properties”. Under “This connection uses the following items”, select “Internet Protocol Version 4 (TCP/IPv4)”. Click the “Properties” button.
  • Page 83 Select the “Using DHCP” option from the “Configure IPv4:” drop-down list. Click “OK”. The computer now receives an IP address from the FRITZ!Box. Obtaining an IP Address Automatically in Linux For comprehensive information and tips on network settings in Linux, see, for example: www.tldp.org/HOWTO/NET3-4-HOWTO-5.html...

  • Page 84: Connecting Usb Devices To The Fritz!Box

    Connecting USB Devices to the FRITZ!Box Connecting USB Devices to the FRITZ!Box The FRITZ!Box has a USB port to which you can connect various USB devices. All network devices in the FRITZ!Box home network can use these USB devices jointly and simultaneously.

  • Page 85: Using Usb Devices Safely

    You can protect the data on your USB storage from unautho- rized access by securing the user interface of your FRITZ!Box with a password. In the “System / FRITZ!Box Users” menu you • configure a shared password that is requested every time anyone in your home network accesses the FRITZ!Box and the connected USB storage media.

  • Page 86: Accessing Usb Memory

    Accessing USB Memory Information on the user controls of your FRITZ!Box is present- ed in the section Password Protection: Using FRITZ!Box Safely from page 14.5 Accessing USB Memory The participants in the home network have various possibili- ties for accessing the various storage media of the FRITZ!Box.

  • Page 87: Enable Energy-Saving Mode For Usb Hard Drives

    14.7 Sharing a USB Printer You can connect a USB printer to the FRITZ!Box to make it available to all participants in your home network. Configuring a USB Printer as a Network Printer Connect the USB printer to the USB port of the FRITZ!Box.
  • Page 88 “Printer Name or IP Address” field. If the FRITZ!Box is configured as a wireless repeater or an IP client, enter here the IP address at which the FRITZ!Box can be reached within the network. Enter any name you wish in the “Port name” field and click “Next”.
  • Page 89 Enter http://fritz.box in the “Address” field. If the FRITZ!Box is configured as a wireless repeater or an IP client, enter here the IP address at which the FRITZ!Box can be reached within the network. In the “Print Using:” drop-down list, select the printer that is connected to the USB port of your FRITZ!Box.
  • Page 90 Sharing a USB Printer If the FRITZ!Box is configured as a wireless repeater or an IP client, enter here the IP address at which the FRITZ!Box can be reached within the network. FRITZ!Box 4020...

  • Page 91: Managing Memory With Fritz!Nas

    Managing Memory with FRITZ!NAS Managing Memory with FRITZ!NAS With FRITZ!NAS you can display the data on the storage media of your FRITZ!Box in a clearly arranged interface. All participants in the FRITZ!Box home network can start FRITZ!NAS in a web browser and use it as a platform to access music, images, videos and documents in the FRITZ!Box memory.
  • Page 92 FRITZ!NAS Password Protection Information on the password protection of your FRITZ!Box is presented in the section Password Protection: Using FRITZ!Box Safely from page FRITZ!Box 4020...

  • Page 93: Configuring Internet Access For Guests

    Configuring Internet Access for Guests Configuring Internet Access for Guests With the FRITZ!Box you can provide houseguests with an Internet con- nection of their own. At this guest access they can surf the web with their own devices, but cannot access the contents of your home net- work.

  • Page 94: Configuring Guest Access On The Lan 4 Port

    Guest devices have no access to the home network. • The access profile “Guest” is set for the LAN guest ac- cess. This access profile can be edited in the “Internet / Filters” menu on the “Access Profiles” tab. FRITZ!Box 4020...
  • Page 95 Configuring Guest Access on the LAN 4 Port Configuring Guest Access Set up the guest access as follows: Open the FRITZ!Box user interface; see page In the “Home Network / Network” menu, select the “Net- work Settings” tab. In the “Guest Access” area, check the box in front of the “Guest access enabled for LAN 4”...

  • Page 96: Myfritz!: Accessing The Fritz!Box From Anywhere

    Register your FRITZ!Box with this MyFRITZ! account. Once your FRITZ!Box is registered with your MyFRITZ! account, the FRITZ!Box determines the public IP address each time it is changed and conveys it to the MyFRITZ! account. The FRITZ!Box can be reached at this IP address in the Internet from anywhere in the world.
  • Page 97 Once it has been saved, every time it is entered it will be displayed encoded. If you do not have a user account for a “FRITZ!Box user” yet, you will be prompted to set one up by assigning a user name and an additional password.

  • Page 98: Using Myfritz

    FRITZ!Box user interface. Now the FRITZ!Box is registered with your MyFRITZ! account. On the MyFRITZ! page of the FRITZ!Box user interface the op- tions “MyFRITZ! enabled for this FRITZ!Box” and “Internet ac- cess to the FRITZ!Box via HTTPS enabled” are selected.
  • Page 99 FRITZ!Box user name plus the corresponding pass- word. You will be directed to the MyFRITZ! page of your FRITZ!Box. Here you have access to the FRITZ!Box contents that are re- leased for sharing in your FRITZ!Box user account; see...
  • Page 100 FRITZ!Box user ac- count. You will be directed to the MyFRITZ! page of your FRITZ!Box. In this case no login to MyFRITZ! is required. If you logged in with the FRITZ!Box password, you now have access to all of the contents stored on your FRITZ!Box.

  • Page 101: Security With Myfritz

    For the following MyFRITZ! activities the HTTPS security proto- col is used: • setting up a MyFRITZ! account with myfritz.net • registration of the FRITZ!Box with the MyFRITZ! account • accessing the MyFRITZ! page of your FRITZ!Box over myfritz.net • accessing the user interface of the FRITZ!Box over myfritz.net...

  • Page 102: Push Services: Using Notification Services

    Push Services: Using Notification Services Push services are notification services that inform you about the activities of your FRITZ!Box and assist you in saving your passwords and FRITZ!Box settings. With the push services you can have e-mail sent to you at regular intervals informing you about the latest connections, usage and configuration of your FRITZ!Box.

  • Page 103: Enabling Push Services

    The Help of the FRITZ!Box user interface presents com- prehensive information on the settings of each push ser- vice. Click “OK” to save your settings. In the Help of the FRITZ!Box user interface you can find de- tailed instructions. FRITZ!Box 4020...

  • Page 104: Diagnostics: Checking Function And Security

    In the “Diagnostics” area the FRITZ!Box offers you the possi- bility of checking the status of functions and security-relevant settings of your FRITZ!Box. This ensures safe operation of the FRITZ!Box and makes sure that it is kept up with the latest technical developments. 19.1...
  • Page 105 Checking the Security of the FRITZ!Box or off the FRITZ!Box, which wireless devices are connected with the FRITZ!Box and whether the latest FRITZ!OS is in- stalled. The “Security” overview also offers the following functions: • It indicates configured settings that the security diag- nostics classify as insecure.

  • Page 106: Saving And Restoring Settings

    Saving and Restoring Settings Saving and Restoring Settings All of the settings you configure in the FRITZ!Box can be saved in a backup file. With this file you can restore your settings at any time: • in the same FRITZ!Box or another FRITZ!Box of the same model •...

  • Page 107: Restarting The Fritz!Box

    20.3 Restarting the FRITZ!Box You can restart the FRITZ!Box via the user interface or on the device. A restart may be necessary if the FRITZ!Box no longer reacts, or if Internet connections can no longer be estab- lished for no apparent reason.
  • Page 108 After the restart you will be automatically redirected to the “Overview” page of the FRITZ!Box. Restarting on the Device If you cannot open the FRITZ!Box user interface, it is also pos- sible to restart directly on the FRITZ!Box device. Remove the power supply of the FRITZ!Box from the elec- trical outlet Wait 5 minutes.

  • Page 109: Taking Fritz!Box Out Of Operation

    FRITZ!Box are restored to their condition upon delivery. Restoring the factory settings is recommended if you would like to pass the FRITZ!Box on to another user. By restoring the factory settings you can delete incorrect settings that prevent the FRITZ!Box from functioning properly.

  • Page 110: Uninstalling Supplementary Software

    In the FRITZ!Box user interface, select the “System / Backup” menu. Select the “Factory Settings” tab. Click the “Load Factory Settings” button. The FRITZ!Box is reset to its factory settings. All settings made during operation will be overwritten. 21.2 Uninstalling Supplementary Software Additional software for the FRITZ!Box is available on the web pages of AVM at en.avm.de/service/downloads.
  • Page 111 Uninstalling Programs in Windows Vista Open “Start / Settings / Control Panel / Programs and Functions”. Mark the AVM program you want to remove in the list. Click the “Uninstall/Change” button and confirm with “Continue”. The program will be removed. FRITZ!Box 4020...

  • Page 112: Help In Case Of Errors

    Help in Case of Errors Here you can find assistance if you are not able to open the user interface of your FRITZ!Box or if errors occur with wireless LAN connections. For more help, see the AVM Knowledge Base in the Internet: en.avm.de/service...
  • Page 113 Checking the Proxy Settings of the Web Browser If a proxy server is enabled in your web browser, the address of the FRITZ!Box must be entered as an exception. Check your web browser settings. FRITZ!Box 4020...
  • Page 114 Other Web Browsers Check whether the use of a proxy server is enabled. If so, en- http://fritz.box as an exception in the proxy server set- tings. For more information on the proxy settings, see the Help for your web browser. FRITZ!Box 4020...

  • Page 115: Cannot Establish A Wireless Lan Connection

    22.2 Cannot Establish a Wireless LAN Connection If you cannot establish a wireless LAN connection between your computer and the FRITZ!Box, this may be due to a variety of causes. Work through the following steps in sequence until the error has been resolved.
  • Page 116 If the wireless LAN software on your computer cannot find the wireless radio network of the FRITZ!Box, configure the follow- ing setting in the FRITZ!Box: Connect a computer to the FRITZ!Box with a network ca- ble; see page Open the FRITZ!Box user interface; see page Select “WLAN / Radio Network”.

  • Page 117: Wireless Lan Connection Interrupted

    22.3 Wireless LAN Connection Interrupted If the wireless LAN connection between your computer and the FRITZ!Box is disrupted, this may be due to a variety of causes. Work through the following steps in sequence until the error has been resolved.

  • Page 118: Technical Specifications

    Technical Specifications Technical Specifications Facts worth knowing: Here you will find comprehensive technical data on your FRITZ!Box 4020. 23.1 Ports and Interfaces • Four LAN ports via RJ45 sockets (standard Ethernet, 10/100 Base-T) • One USB host controller (USB version 2.0) •...

  • Page 119: Device Properties

    Device Properties 23.4 Device Properties • Dimensions (W x D x H): circa 165 x 47 x 119 mm • FRITZ!OS can be updated • Conforms to CE standards • Ambient conditions – operating temperature: 0 °C–+40 °C – Storage temperature: -20 °C–+70 °C –...

  • Page 120: Cable

    100 meters long. • Additional network cable is required if you would like to use all of the FRITZ!Box 4020 network ports. Extension You can extend one or both ends of the network cable. You will need the following components to extend the cable: •...

  • Page 121: Customer Service

    24.1 FRITZ!Box Help In the FRITZ!Box user interface you can open the detailed Help by clicking the “Help” icon. The Help presents descriptions and instructions on all settings and functions of your FRITZ!Box. In addition to the page-sensitive Help call, the full text search makes it easy to find specific information quickly.

  • Page 122: Feedback On Fritz!Box

    AVM. The error report helps improve the stability of FRITZ!OS. The feature for automatically sending error reports is located on the “Contents / AVM Services” page of the FRITZ!Box user interface. Evaluating the Wireless LAN Connection On the “WLAN / Radio Network / Known Wireless LAN Devices / Feedback”...
  • Page 123 If you need more help, click the “Submit support re- quest” link to open the e-mail support form. Fill out the form and send it to AVM by clicking the “Sub- mit support request” button. Our Support team will respond by e-mail as quickly as possi- ble. FRITZ!Box 4020...

  • Page 124: Legal Notice

    The licensing conditions are presented in the FRITZ!Box user interface under the “Legal Notice” heading. This documentation and software have been produced with all due care and checked for correct- ness in accordance with the best available technology.

  • Page 125: Manufacturer's Warranty

    The declaration of CE conformity is available at en.avm.de/ce. Disposal Information In accordance with European regulations, the FRITZ!Box 4020, as well as all devices and electron- ic components contained in the package, may not be disposed with household waste. After use, please dispose of FRITZ!Box 4020 and all electronic components and devices included with delivery at a collection point in your local community for the disposal of electric and electron- ic appliances.

  • Page 126: Drilling Template

    Drilling Template A drilling template is presented below. Use the drilling template as a guide to mark the holes needed to mount the FRITZ!Box on a wall. Be sure to print out the page with the drilling template in its original size, or 100%.

  • Page 127: Index

    ....FRITZ!Box keylock ....
  • Page 128 ..... security ..... . . interfaces on the FRITZ!Box ..10, 118 internal memory .
  • Page 129 ....overview FRITZ!Box ....saving ....
  • Page 130 ... user account ....using remote access... . FRITZ!Box 4020...

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