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Summary of Contents for Accelerated Concepts NetReach
- Page 1 Accelerated Concepts Wi-Fi Extender NetReach Troubleshooting Guide September 16, 2014 Version 3.0 www.acceleratedconcepts.com...
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Page 2: Preface
NetReach Troubleshooting Guide Preface Accelerated Concepts reserves the right to revise this publication and to make changes in the content thereof without obligation to notify any person or organization of any revisions or changes. ERSION ESCRIPTION UTHOR 01/01/2011 NITIAL ERSION OF... -
Page 3: Table Of Contents
PoE-cable setup diagram ........................5 Function Button Tools ......................7 VLAN Auto-Discovery ......................8 Restore Factory Default Settings .................... 8 Factory Default Configuration Values ....................9 Required IP addresses ......................10 Technical Support ........................ 11 3 of 11 Accelerated Concepts, Inc. © 2013... -
Page 4: Troubleshooting Tree
NetReach Troubleshooting Guide Troubleshooting Tree The following flow chart is a reference tool for troubleshooting a NetReach device experiencing connectivity issues. 4 of 11 Accelerated Concepts, Inc. © 2013... -
Page 5: Connections
NetReach Troubleshooting Guide Connections If a NetReach device is not working properly, first ensure that the unit has proper connections. The following needs to be connected to the NetReach: Ethernet Cable - an Ethernet cable is connected between the LAN Ethernet port of the NetReach and the client router. - Page 6 NetReach Troubleshooting Guide 6 of 11 Accelerated Concepts, Inc. © 2013...
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Page 7: Function Button Tools
NetReach Troubleshooting Guide Function Button Tools The Function button, located on top of the NetReach device, is used to perform several functions depending on the sequence in which the button is pressed. Note that some NetReach units will have the word “WPS” printed on the Function button. -
Page 8: Vlan Auto-Discovery
VLAN auto-discovery, press the grey function button located on the top of the NetReach device six times within six seconds. Note that this VLAN auto-discovery process may take up to 40 minutes depending on the type of router that the NetReach is connected to and the firmware version of the router. -
Page 9: Factory Default Configuration Values
NetReach AdminLogin Admin AdminPassword admin CountryCode Time Zone OperationMode LAN IP Address 10.10.10.100 LAN Gateway IP 10.10.10.1 LAN NetMask 255.255.255.0 SSID Advertise Enabled WLAN IP address 192.168.2.1 SecurityMode OPEN SSID1 NETREACH-WIFI Disabled 9 of 11 Accelerated Concepts, Inc. © 2013... -
Page 10: Required Ip Addresses
NetReach Troubleshooting Guide Required IP addresses The NetReach requires access to the following IP addresses in order for all of its features to function properly: DNS Backup and Ping Servers o 8.8.8.8 o 4.2.2.4 o 108.166.111.162 Backup SMx servers o 204.146.172.230... -
Page 11: Technical Support
If there are any problems installing any of our products and require technical assistance, please call or email our help desk. • support@accelecon.com • +1 (813) 699-3110 • Support hours are 9:00am to 5:00pm EST 11 of 11 Accelerated Concepts, Inc. © 2013...