Troubleshooting - DeLonghi EC250 Instructions For Use Manual

Problem
Espresso coffee does not flow out
Espresso coffee drips from the edges of
the filter-holder instead of through the
holes
Loud pump noise
The coffee crema is dark (coffee flows
slowly from the spout)
The coffee has an acidic flavour
The espresso coffee is cold
The milk does not froth when making a
cappuccino
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Troubleshooting

Possible causes
There is no water in the tank
The holes in the filter-holder are blocked
The espresso boiler outlet is blocked
The filter-holder is not correctly inserted
or is dirty
The espresso boiler gasket has lost
elasticity or it is dirty
The holes in the filter-holder spout are
blocked
At first use there is air in the system
The water tank is empty
The tank is inserted incorrectly and the
valve on the bottom is not open
The ground coffee is pressed too tightly
There is too much ground coffee
The espresso boiler outlet is blocked
The filter is blocked
The coffee is ground too finely
The ground coffee is too fine or is moist
Incorrect type of ground coffee
Coffee is too strong
Rinsing after descaling was not sufficient Repeat rinsing (see page 11)
The light is not on when the button
is pressed
Pre-heating has not been carried out
The milk is not cold enough
The cappuccino maker is dirty
12
Solution
Fill the water tank
Clean the holes in the filter-holder spouts
Clean as indicated in the "Cleaning"
paragraph
Attach the filter-holder correctly and turn
it fully until it is firmly engaged
Contact De'Longhi Customer Experience
in order to replace the espresso boiler
gasket
Clean the holes in the filter-holder spouts
Carry out the "first use" cycle (see page 4)
Fill the tank
Press the tank lightly to open the valve
on the bottom
Tamper the coffee less
Reduce the amount of ground coffee
Clean as indicated in the "Cleaning"
paragraph
Clean as indicated in the "Cleaning"
paragraph
Only use coffee specifically ground for
espresso coffee machines
Only use coffee specifically ground for
espresso coffee machines. The coffee
should not be moist
Change the quality of the ground coffee
powder
See notes above
Wait for the light to switch on
See page 5.
Always use milk at fridge temperature
Thoroughly clean the holes of the
cappuccino maker