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Hard disk security . . . . . . . . . . . . .
Using the fingerprint reader. . . . . . . . . .
Using firewalls . . . . . . . . . . . . . . .
Protecting data against viruses . . . . . . . .
Installing a new operating system . . . . . . .
operating system . . . . . . . . . . . .
Installing device drivers . . . . . . . . . . .
Using the ThinkPad Setup program . . . . . .
Main menu . . . . . . . . . . . . . .
Config menu. . . . . . . . . . . . . .
Date and Time menu . . . . . . . . . .
Security menu . . . . . . . . . . . . .
Startup menu . . . . . . . . . . . . .
Restart menu . . . . . . . . . . . . .
Updating the UEFI BIOS . . . . . . . . .
Using system management. . . . . . . . . .
Chapter 7. Preventing problems . . . 77
General tips for preventing problems . . . . . .
Making sure device drivers are current . . . . .
Taking care of your computer . . . . . . . . .
problems . . . . . . . . . . . . . . . 83
Diagnosing problems . . . . . . . . . . . .
Troubleshooting . . . . . . . . . . . . . .
Computer stops responding . . . . . . .
Spills on the keyboard . . . . . . . . . .
Error messages . . . . . . . . . . . .
Errors without messages . . . . . . . . .
Beep errors . . . . . . . . . . . . . .
Memory module problems . . . . . . . .
Networking problems . . . . . . . . . .
devices . . . . . . . . . . . . . . . .
devices . . . . . . . . . . . . . . . .
Fingerprint reader problems. . . . . . . .
Battery and power problems . . . . . . .
devices . . . . . . . . . . . . . . . .
A software problem . . . . . . . . . . .
ii
User Guide
55
system . . . . . . . . . . . . . . . . . .
56
58
59
59
workspace . . . . . . . . . . . . . .
61
61
drivers . . . . . . . . . . . . . . . .
Solving recovery problems . . . . . . . .
62
63
system . . . . . . . . . . . . . . . . . .
63
Refreshing your computer . . . . . . . .
64
64
settings. . . . . . . . . . . . . . . .
69
69
8.1 fails to start. . . . . . . . . . . . .
73
Creating and using recovery media . . . . .
75
75
system . . . . . . . . . . . . . . . . . .
75
Resetting your computer . . . . . . . . .
Using advanced startup options . . . . . .
77
10 fails to start . . . . . . . . . . . . .
78
79
80
Static electricity prevention . . . . . . . . . .
Replacing the battery . . . . . . . . . . . .
Replacing the keyboard . . . . . . . . . . .
83
83
Replacing the optical drive . . . . . . . . . .
83
Replacing a memory module . . . . . . . . .
84
Replacing the coin-cell battery . . . . . . . .
84
86
Chapter 11. Getting support . . . .
87
Before you contact Lenovo . . . . . . . . . .
88
Getting help and service . . . . . . . . . . .
88
Using diagnostic programs . . . . . . . .
Lenovo Support Web site. . . . . . . . .
90
Calling Lenovo . . . . . . . . . . . . .
Purchasing additional services . . . . . . . .
90
96
96
information . . . . . . . . . . . . .
99
Wireless related information . . . . . . . . .
100
101
103
Certification related information . . . . . . . .
Export classification notice . . . . . . . . . .
. . . . . . . . . . . . . .
. . . . . . . . .
103
103
104
105
106
107
108
108
108
109
109
109
109
111
111
111
111
111
113
113
113
115
120
123
126
128
131
131
131
132
132
132
133
135
135
135
137
137
137
137
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