Warranty; Contact Information - B-52 ACTPRO12M Instruction Manual

12” two-way active loudspeaker / 15” two-way active loudspeaker / 18” active subwoofer
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ACTPRO
LIMITED WARRANTY
Thank you for choosing the ACTPRO powered loudspeakers, a product
by E.T.I. Sound Systems, Inc. For purposes of this warranty B-52 shall
mean E.T.I. Sound Systems, Inc. B-52 manufactures some of the world's
best audio products and takes great pride in thoroughly testing each
B-52 product prior to shipment.
ACTPRO POWERED LOUDSPEAKER WARRANTY:
B-52 warrants to the original purchaser that this ACTPRO Powered Loud-
speaker will be free from defects in material and workmanship for a pe-
riod of (3) THREE YEARS from the original purchase date. A dated sales
receipt will establish coverage under this warranty. This warranty will
automatically terminate (3) THREE YEARS after the original sales date. It
is the owner's responsibility to establish date and place of purchase by
acceptable evidence at the time service is being sought.
This (3) THREE-YEAR warranty does not cover service or parts to
repair damage caused by accident, disaster, misuse, abuse, wear
and tear, subjecting the unit to power in excess of its published rating,
damage due to lightning or power surges, if the serial number has been
altered or removed, inadequate packing or shipping procedures and
service, repair or modifications to the ACTPRO powered loudspeaker
which has not been authorized or approved by B-52 in writing. Parts
supplied under warranty may be new or rebuilt at the option of B-52.
This warranty is in lieu of all other expressed warranties. If this product
is defective in materials or workmanship as warranted above, your sole
remedy shall be repair or replacement. This is not a service contract
and this warranty does not include maintenance, cleaning or periodic
check-up. B-52 reserves the right to make changes in design and/or
improvements to its products without any obligation to include these
changes in any products manufactured.
INCIDENTAL OR CONSEQUENTIAL DAMAGES:
In no event shall B-52 be liable for any incidental or consequential
damages arising out of the use or inability to use any B-52 product,
even if B-52 or a B-52 dealer has been advised of the possibility of such
damages, or any other claim by any other party. Some States do not al-
low the exclusion or limitation of consequential damages, so the above
limitation and exclusion may not apply to you. This warranty gives you
B-52 Professional is dedicated to product excellence and therefore continuously attempts to improve each and every
model we manufacture. This ongoing process includes refinements in design, materials and workmanship which may
result in products which differ than those described in our literature. All features, specifications, prices and terms are
subject to change without notice.
B-52 ACTPRO Active Systems - Instruction Manual
20
THE BEAUTY OF POWER
B-52 PROFESSIONAL
3383 Gage Avenue, Huntington Park, CA 90255
Internet: www.B-52Pro.com
Ph: 323-277-4100 Fax: 323-277-4108
Toll Free: 800-344-4384
specific legal rights and you may also have other rights that may vary
from State to State.
PURCHASING FROM UNAUTHORIZED DEALERS:
If this product was purchased from an unauthorized dealer there are no
warranties, express or implied, including the implied warranty of mer-
chantability and the implied warranty of fitness for a particular purpose
and this product is sold "as is" and "with all faults".
RETURN PROCEDURES:
In the event product repair is needed, follow the procedure outlined
below. Contact B-52 (1-800-344-4ETI or 1-323-277-4100) from 8am to
4:30pm Pacific Standard Time, for the location of the authorized service
center nearest you. Follow the service center's instructions regarding re-
turn of the product. In some instances B-52 may request that you return
the product directly to B-52 for service or repair.
After speaking with a B-52 representative, you will be issued with a
return authorization number (RAN) which you need to clearly label the
returned merchandise with. If you are sending the product by common
carrier, package it carefully and send it with transportation prepaid by
traceable, insured method to B-52, or Authorized Service Center. Pack-
age the product using adequate padding material to prevent damage
in transit. The original packaging is ideal for this purpose. Include your
name, address, RAN #, copy of your receipt and telephone number
where you can be reached during business hours.
FOR YOUR PROTECTION:
Please complete and mail the Purchase Information Card within (10)
ten days of the date of purchase so that we may contact you directly
in the event a safety notification is issued in accordance with the 1972
Consumer Product Safety Act. In addition, we ask that you complete the
brief questionnaire so me may analyze your answers and in this way,
help us evaluate our customer needs.
CUSTOMER SERVICE:
Our dedicated staff is ready to help you with any B-52 warranty or
product questions you may have. Please call 323-277-4100 (9:00AM
to 4:00PM Pacific Standard Time, United States).
-
B 52

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