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Limited Warranty
ON PARTS AND LABOR
Covers units purchased as new in United States and Puerto Rico Only.
VIZIO provides a warranty to the original purchaser of a new Product
against defects in materials and workmanship for a period of one (1) year
of non-commercial usage and ninety (90) days of commercial use. If a
Product covered by this warranty is determined to be defective within the
warranty period, VIZIO will either repair or replace the Product at its sole
option and discretion.
To obtain warranty service, contact VIZIO Technical Support via e-mail:
TechSupport@VIZIO.com or via phone at 877 MY VIZIO (877.698.4946)
from 7:00AM to 11:00PM Monday through Friday and 9:00AM to 6:00PM
Saturday and Sunday, Central Standard Time, or visit www.VIZIO.com. PRE-
AUTHORIZATION MUST BE OBTAINED BEFORE SENDING ANY PRODUCT TO
A VIZIO SERVICE CENTER. Proof of purchase in the form of a purchase
receipt or copy thereof is required to show that a Product is within the
warranty period.
PARTS AND LABOR
There will be no charge for parts or labor during the warranty period.
option and sole discretion. Replacement parts and Products are warranted
for the remaining portion of the original warranty or for ninety (90) days
from warranty service or replacement, whichever is greater.
TYPE OF SERVICE
Defective Products must be sent to a VIZIO service center to obtain
warranty service. VIZIO is not responsible for transportation costs to the
service center, but VIZIO will cover return shipping to the customer. PRE-
AUTHORIZATION IS REQUIRED BEFORE SENDING ANY PRODUCT TO A
VIZIO SERVICE CENTER FOR WARRANTY SERVICE.
degree of protection. VIZIO Technical Support will provide instructions for
packing and shipping the covered Product to the VIZIO service center.
LIMITATIONS AND EXCLUSIONS
workmanship. This warranty does not cover, for example: cosmetic
damage, normal wear and tear, improper operation, improper voltage
supply or power surges, signal issues, damages from shipping, acts of
as installation and set-up issues or any repairs attempted by anyone
or removed serial numbers, or requiring routine maintenance are not
covered. This one year limited warranty does not cover Products sold "AS
THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE LISTED OR
DESCRIBED ABOVE. ANY IMPLIED WARRANTIES, INCLUDING ANY IMPLIED
WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE, SHALL BE LIMITED IN DURATION TO THE PERIOD OF TIME SET
NEGLIGENCE, ALLEGED DAMAGE, OR DEFECTIVE GOODS, WHETHER SUCH
DEFECTS ARE DISCOVERABLE OR LATENT, SHALL IN NO EVENT EXCEED THE
PURCHASE PRICE OF THE PRODUCT. VIZIO SHALL NOT BE RESPONSIBLE FOR
LOSS OF USE, LOSS OF INFORMATION OR DATA, COMMERCIAL LOSS, LOST
REVENUE OR LOST PROFITS, OR OTHER INCIDENTAL OR CONSEQUENTIAL
DAMAGES. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG
AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS
MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL
RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM
STATE TO STATE. THIS WARRANTY IS SUBJECT TO CHANGE WITHOUT
NOTICE.
CHECK WWW.VIZIO.COM FOR THE MOST CURRENT VERSION.
PERSONAL DATA
If your VIZIO product is capable of storing personal data and other
information, ALL CONTENTS AND INFORMATION WILL BE DELETED IN
THE COURSE OF SOME IN-HOME AND ALL SHIP-IN WARANTY SERVICE. If
purchased. You will be responsible for restoring all applicable data and
passwords. Recovery and reinstallation of user data is not covered under
this Limited Warranty. In order to protect your personal information, VIZIO
recommends that you always clear all personal information from the unit
before it is serviced, regardless of the servicer.
ZERO BRIGHT PIXEL DEFECT GUARANTEE
"ONE YEAR WARRANTY" on select new product purchases. To determine if
this guarantee applies to your product, refer to the "DETAILS" tab of the
bright pixel" guarantee on the box.
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