Troubleshooting; Bb-Hcm381 Indicator Display Troubleshooting - Panasonic BB-HCM381 Troubleshooting Manual

Troubleshooting

The Panasonic Network Camera support website "http://panasonic.co.jp/pcc/
products/en/netwkcam/" includes various technical information in addition to the
contents in this troubleshooting section. Access the website if this troubleshooting
does not solve your problem.

BB-HCM381 Indicator Display Troubleshooting

Problem
The indicator
lights or blinks
orange.
The indicator
continues
blinking orange.
The indicator
continues
blinking orange
(2-second
interval).
• The Ethernet cable is not connected properly.
→ Connect the Ethernet cable properly.
• The PC, The Ethernet hub or router is not working.
→ Confirm that PC, Ethernet hub and router are working.
• The Ethernet cable is partly disconnected.
→ Change it to another Ethernet cable.
• The camera is turned off when updating firmware.
→ If you access the camera using a web browser, the Update
Firmware page will be displayed. Update the firmware
following the procedure (see page 164 of the Operating
Instructions on the CD-ROM). If you fail to update the
firmware, see page 26.
• The router on your network is turned off.
→ Turn the router on, and wait until the line is connected.
• An error has occurred in UPnP™ port forwarding.
→ Set up the camera again in [Automatic Setup] using the
Setup Program following the instructions in Getting
Started.
Cause and Remedy
Troubleshooting
3