LaCie 5BIG THUNDERBOLT 2 User Manual
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LaCie 5BIG THUNDERBOLT 2 User Manual

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LaCie 5big Thunderbolt 2 User Manual
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  • Page 1 LACIE 5BIG THUNDERBOLT 2 USER MANUAL Click here to access an up-to-date online version of this document. You will find the most recent content as well as expandable illustrations, easier navigation, and search capability. LaCie 5big Thunderbolt 2 User Manual...

  • Page 2: What Is In This Manual

    Quick Install Guide Note on the power supply: The included power supply is meant for use with the LaCie 5big Thunderbolt 2. It is not compatible with other models of the LaCie 5big enclosure. Further, the LaCie 5big Thunderbolt 2 cannot use power supplies shipped with other models of the LaCie 5big enclosure.

  • Page 3: Minimum System Requirements

    LaCie 5big Thunderbolt 2: Advanced Storage Technology). Important info: Your LaCie product's performance can be affected by such external forces as type of cable, hardware, distance, and setup. For optimal performance: use the cables provided with your device or, cables supported by LaCie; make certain to follow the installation instructions provided in the Quick Install Guide and this user manual.

  • Page 4: Lacie 5Big Thunderbolt 2: Advanced Storage Technology

    TECHNOLOGY THUNDERBOLT 2 TECHNOLOGY The LaCie 5big Thunderbolt 2 uses Thunderbolt 2 technology, the fastest, most versatile connection for your computer. While first generation Thunderbolt technology transfer rates are 10Gb/s bi-directional, Thunderbolt 2 technology provides 20Gb/s bi-directional. Additionally, Thunderbolt 2 technology gives priority to the video stream, apportioning the required bandwidth for playback.

  • Page 5: Lacie 5Big Thunderbolt 2 Technology: Hardware Raid For Protection And Performance

    LaCie 5big Thunderbolt 2 technology: hardware RAID for protection and performance Featuring hardware RAID, the LaCie 5big is a rarity in the world of high-end DAS. While most DAS must choose between high transfer rates or data protection, the LaCie 5big offers both extraordinary performance and built-in protection.

  • Page 6: System Overview

    SYSTEM OVERVIEW The LaCie 5big Thunderbolt 2 is a desktop hard drive enclosure that houses up to five 3.5-inch hard drives. Enclosures shipped with hard drives feature high-performance Seagate Desktop HDD. In case of hard drive failure or, the need to expand storage capacity, each individual hard drive is hot-swappable and field replaceable.

  • Page 7: Temperature Ranges

    Power supply: 100-240VAC; 50/60Hz; 150W Note on the power supply: The included power supply is meant for use with the LaCie 5big Thunderbolt 2. It is not compatible with other models of the LaCie 5big enclosure. Further, the LaCie 5big Thunderbolt 2 cannot use power supplies shipped with other models of the LaCie 5big enclosure.

  • Page 8: Front Panel View

    System LEDs). It is also the power button. A short push will spin down the LaCie 5big’s hard drives and place the system into idle mode. A long push is for emergency use only since it cuts power to the system without spinning the hard drives down.

  • Page 9: Rear Panel View

    The LaCie 5big storage is hot-swappable. Cable management clasp port: Connect the included cable management clasp to this port. Power input: Insert the AC adapter supplied with the LaCie 5big. See Setting Thunderbolt 2 ports: The ports are not preconfigured with specific roles. Therefore, you can use either port as the host, connected to a computer, or the daisy chain, connected to other compatible devices.

  • Page 10: System Leds

    SYSTEM LEDS The LaCie 5big Thunderbolt 2 LEDs provide information on the system status. Review the illustrations below for the LED locations on the chassis. FRONT Status LaCie 5big Thunderbolt 2 User Manual...
  • Page 11 REAR Hard drive status LEDs LaCie 5big Thunderbolt 2 User Manual...

  • Page 12: General Led Behavior

    LED BEHAVIOR General LED behavior The list of colors below will help you identify the general status of your LaCie 5big: Color State Solid blue Ready Slow blinking blue Idle mode Fast blinking blue Startup and shutdown Blinking red and blue RAID synchronization...

  • Page 13: Status And Disk Leds

    Status and disk LEDs The status and disk LEDs work together to provide up-to-date details on your LaCie 5big’s health. Status LED Disk LEDs Behavior State Behavior Fast blinking blue Blinking blue Startup and shutdown Disks have spun down and the Thunderbolt 2 ports...

  • Page 14: Cables And Connectors

    Your LaCie product features Thunderbolt 2 technology, the most flexible interface ever created. When connected to a computer that supports Thunderbolt 2 technology, your LaCie device can reach up to 20Gb/s, bi-directional, on a single port, the fastest data connection available on a personal computer.

  • Page 15: Cable Management

    Insert the clasp's locking head into the lock slot. Make sure that the interface cable is connected to the product. String the interface cable through the open cable lock gate. Close and snap in place the cable lock gate. LaCie 5big Thunderbolt 2 User Manual...

  • Page 16: Step 1 - Download And Install Lacie Raid Manager

    LaCie RAID Manager is the software utility that manages the LaCie 5big’s storage. Before connecting the enclosure to your computer, download the installer for LaCie RAID Manager. The installer will load the software utility and the driver to recognize the storage.
  • Page 17 The computer Note on a Thunderbolt daisy chain: You can also connect a second Thunderbolt cable to daisy chain compatible devices to the LaCie 5big. A Thunderbolt daisy chain supports up to seven devices, including the computer. See Daisy Chain for further information.

  • Page 18: Step 3 - Power Connection

    STEP 3 - POWER CONNECTION Connect the power supply in the following order: The LaCie 5big power input A live power outlet LaCie 5big Thunderbolt 2 User Manual...

  • Page 19: Step 4 - Power Button

    Apply a short press to the front LED button to power on the LaCie 5big. Note:Make certain that the LaCie 5big is connected to a computer that is powered on. The computer must also support Thunderbolt 2 technology or first generation Thunderbolt technology.

  • Page 20: Lacie 5Big Storage

    The LaCie 5big storage is ready for use. It is: Formatted HFS+ for Mac Configured as RAID 5 (see RAID. You can manage and configure the LaCie 5big storage using LaCie RAID Manager. See the LaCie RAID Manager User Manual for instructions.

  • Page 21: Operation

    The power supply is connected to a compatible, powered outlet. If the LaCie 5big is in idle mode or off, apply a short push on the LED power button. See the explanation below regarding a short push and a long push.

  • Page 22: Powering Off The Lacie 5Big Hard Drives: Idle Mode

    Apply a short push on the power button. See the explanation below regarding a short push and a long push. The status LED will blink slowly while the disk LEDs turn off. You can daisy chain Thunderbolt 2 and first generation Thunderbolt devices when the LaCie 5big is in idle mode. POWERING OFF THE LACIE 5BIG ENCLOSURE Make certain that the LaCie 5big is not in use and that there are no active transfers.

  • Page 23: Short Push And Raid Synchronization

    A long push is a manual depression on the button that lasts more than four seconds. When the product is operating, a long push will cut the power from the LaCie 5big, forcing it to shut down immediately. A long push is not recommended as it may result in data loss.

  • Page 24: Position And Stacking

    POSITION AND STACKING Always make certain to place the LaCie 5big on a flat, even surface designed to support the heat output and airflow of a professional hard disk enclosure. For proper heat dissipation, the LaCie 5big is designed to stand on its rubber feet, situated on the bottom of the enclosure.

  • Page 25: Daisy Chain

    Thunderbolt technology storage devices and a monitor with a MiniDisplay port. In such a case, make certain that the LaCie 5big is the first enclosure connected to the computer. You can lose the higher performance offered by Thunderbolt 2 technology if a Thunderbolt 2 device is daisy-chained behind first generation Thunderbolt devices and/or displays.

  • Page 26: How To Daisy Chain

    How to daisy chain Connect the cable to one of the interface ports on the back of the LaCie 5big and to your computer. The additional port may be used to daisy chain compatible first generation Thunderbolt and Thunderbolt 2 peripherals, such as hard drives and monitors.
  • Page 27 SOFTWARE The storage for the LaCie 5big Thunderbolt 2 is managed by LaCie RAID Manager. Use LaCie RAID Manager to: Configure RAID Check the health of the storage Set up storage alerts Troubleshoot the hard drives See the LaCie RAID Manager User Manual for instructions on how to manage the LaCie 5big storage.

  • Page 28: Raid Example

    RAID The information below provides a basic guide to the RAID modes available to the LaCie 5big Thunderbolt 2. Note that the levels of performance and protection will differ based upon the number of hard drives in a volume. For...
  • Page 29 If one hard drive fails, all data becomes inaccessible. A recommended option is RAID 5, which offers: Performance that can approach RAID 0 Approximately 75% of the storage capacity of all the hard drives in the RAID configuration Data protection in case a single hard drive fails LaCie 5big Thunderbolt 2 User Manual...
  • Page 30 However, due to the time it takes to write data multiple times, performance is reduced. Additionally, RAID 1 will cut disk capacity by 50% or more since each bit of data is stored on both disks in the volume. LaCie 5big Thunderbolt 2 User Manual...
  • Page 31 Example 1: An array is assigned five 3TB hard drives for a total of 15TB. The equation is: 3TB * 4= 12TB. Example 2: An array is assigned Three 2TB hard drives and one 3TB hard drive for a total of 9TB. The equation is: 2TB * 3= 6TB. LaCie 5big Thunderbolt 2 User Manual...
  • Page 32 However, it is far less critical due to its double-disk security. A minimum of four disks is required to create a RAID 6 volume. RAID 6 offers very good data protection with a slight loss of performance compared to RAID 5. LaCie 5big Thunderbolt 2 User Manual...
  • Page 33 RAID 10 is a great choice for database managers that need to read and write a multitude of smaller files across the volume's disks. The impressive IOPS and data protection offered by RAID 10 gives database managers impressive reliability both in keeping files safe and rapid access. LaCie 5big Thunderbolt 2 User Manual...

  • Page 34: Raid 5+Spare And Raid 6+Spare

    The same is true for a RAID 1 volume. In the case of RAID 10, the second failed hard drive would have to be on the same mirrored set as the spare hard drive.. RAID 6 allows for two hard drives to fail. LaCie 5big Thunderbolt 2 User Manual...

  • Page 35: Hard Drive Maintenance

    Observe all conventional ESD precautions when handling hard drives. Important info: Your LaCie professional DAS gives you instant updates on the health of the enclosure and its hard drives. In addition to LED status indications, you can configure the system to send you email alerts...

  • Page 36: Replacing A Hard Drive

    You want to expand the available storage space by adding a hard drive with a larger capacity. The hard drive has failed. If a failed hard drive is under warranty, make certain to contact LaCie support to receive a replacement disk (see Getting Help for contact information).
  • Page 37 Using a Phillips head screwdriver, carefully fasten all four screws into the four tray slots. Do not over tighten the screws. Repeat the process if you are installing multiple disks. LaCie 5big Thunderbolt 2 User Manual...
  • Page 38 The disk tray handle should be flush with the back of the enclosure. Repeat if you are adding multiple disks. Use the disk lock tool to lock the disk(s) in place. LaCie 5big Thunderbolt 2 User Manual...

  • Page 39: Lacie 5Big Enclosure: Non-Serviceable Components

    When replacing disks that are members of an active RAID configuration, the disk LEDs will blink red and blue indicating that the RAID is synchronizing data. You can continue to use the LaCie 5big storage but performance will be reduced until the synchronization is complete.

  • Page 40: Getting Help

    GETTING HELP If you are having problems with your LaCie product, consult the table below for a list of available resources. Order Source Description Location Concise steps to Quick follow for getting your Either a printed leaflet or accessory box and included in the...

  • Page 41: Troubleshooting Topics

    The LaCie 5big Thunderbolt 2 turns off when I daisy chain a device. Q: Did the product turn off as soon as the device and the LaCie 5big’s port came into contact? A: The device may not be compatible with Thunderbolt products. Unplug any devices you have connected and reboot the product.

  • Page 42: Problem: I Do Not See The Lacie 5Big Thunderbolt 2 Volume On My Computer

    A: Eject the volume from the computer and shut down the LaCie 5big by applying a short push on the front button. If nothing happens after a few minutes, you can force the LaCie 5big to turn off by applying a long push (more than four seconds), then release it.
  • Page 43 Q: I connected a cable that supports Thunderbolt technology to my new Mac but the LaCie 5big Thunderbolt 2 does: (a.) not power on and/or (b.) not receive sufficient power. A: The enclosure must also receive power via the included power supply. See...

  • Page 44: Problem: The Storage Space Does Not Seem Right

    ? < > / \ : LaCie does not recommend using the FAT 32 file system with Thunderbolt 2 technology storage. Q: Did you get an error message telling you that the hard drive has been disconnected when coming out of sleep mode? A: Ignore this message.
  • Page 45 If your computer supports Thunderbolt 2 technology, make certain that the LaCie 5big Thunderbolt 2 is the first device on the daisy chain. Q: Did you daisy chain the LaCie 5big Thunderbolt 2 behind a display? A: Thunderbolt 2 technology devices can share the same daisy chain as a display.

  • Page 46: Safety Guidelines

    SAFE HANDLING The LaCie 5big Thunderbolt 2 must run with all of its parts and units in place. In order to comply with applicable safety, emission, and thermal requirements, no covers should be removed. All parts must be installed according...
  • Page 47 Caution: Do not attempt to troubleshoot the power supply: there is a danger of electric shock inside. If the power supply fails during the warranty period, return it to LaCie. Fans WARNING: Do not attempt to open the cover to view or troubleshoot the fan, especially while the enclosure is powered on.

  • Page 48: Equipment Handling Precautions

    POSITION AND STACKING Always make certain to place the LaCie 5big Thunderbolt 2 on a flat, even surface designed to support the heat output and airflow of a professional hard disk enclosure. For proper heat dissipation, the LaCie 5big Thunderbolt 2 is designed to stand on its rubber feet, situated on the bottom of the enclosure.

  • Page 49: Warranty Information

    LaCie (“LaCie”) warrants, to the original purchaser, that this equipment shall be free of defects in materials and workmanship for a period of one (1), two (2), three (3), or five (5) years, depending on the model, from LaCie's date of original shipment when the equipment is used normally and is properly serviced when needed. If you...
  • Page 50 (ii) to refund the current market value of your product. You acknowledge and agree that replacement product, at the sole option of LaCie, may be a new product or a remanufactured product. In order to receive the remedy set forth above, you must return the product during the warranty period and include with each returned product (i) a copy of your original purchase invoice to verify your warranty;...

  • Page 51: Exclusions And Limitations

    Any loss, corruption or destruction of data while using a LaCie drive is the sole responsibility of the user, and under no circumstances will LaCie be held liable for the recovery or restoration of this data. To help prevent the loss of your data, LaCie highly recommends that you keep TWO copies of your data;...

  • Page 52: Service Doa

    Within the 15 calendar days of purchase, should you experience an issue with your new LaCie product, we ask you to return the product to the place where it was originally bought. You will be required to give a proof of purchase.

  • Page 53: Legal Info

    LEGAL INFO COPYRIGHTS Copyright © 2014 LaCie. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without the prior written consent of LaCie.

  • Page 54: Canada Compliance Statement

    CAN ICES-3 (B)/NMB-3(B) MANUFACTURER'S DECLARATION FOR CE CERTIFICATION We, LaCie, solemnly declare that this product conforms to the following European standards: Electromagnetic Compatibility Directive (2004/108/EC); Low-Voltage Directive: 2006/95/EC 1.Thunderbolt and the Thunderbolt logo are trademarks of Intel Corporation in the U.S. and/or other countries.

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