Samsung 3 SERIES User Manual page 72

Other Information
Issues
You have intermittent loss of
audio or video.
You see small particles when
you look closely at the edge of
the frame of the TV.
The PIP menu is not available.
You turned the TV off 45
minutes ago, and it turned on
again.
The message "Scrambled
Signal" or "Weak or No Signal"
appears.
There are recurrent picture/
sound issues.
A reaction may occur between
the rubber cushion pads on
the base stand and the top
finish of some furniture.
The message "This file may
not be playable properly."
appears.
• You can keep your LED TV as optimum condition to upgrade the latest firmware on web site (samsung.com →
→ Downloads) by USB.
Support
Recommendation - EU Only
• Hereby, Samsung Electronics, declares that this LED TV is in compliance with the essential requirements and other
relevant provisions of Directive 1999/5/EC.
• This equipment may be operated in all EU countries.
• The official Declaration of Conformity may be found at http://www.samsung.com, go to Support > Search Product
Support and enter the model name.
Solutions and Explanations
• Check the cable connections and reconnect them.
• Loss of audio or video can be caused by using overly rigid or thick cables. Make
sure the cables are flexible enough for long term use. If mounting the TV to the
wall, we recommend using cables with 90 degree connectors.
• This is part of the product's design and is not a defect.
PIP functionality is available when you are using a TV, AV, Component, HDMI2/
•
DVI, EXT., or HDMI1 source.
• It is normal. The TV operates the OTA (Over The Aerial) function itself to upgrade
firmware downloaded whilst your watching TV.
• If you are using a CAM CARD (CI/CI+), check that it is installed into the common
interface slot.
• If there is still a problem, pull the CAM CARD out of the TV and insert it into the
slot again.
• Check and change the signal/source.
• To prevent this, use felt pads on any surface of the TV that comes in direct contact
with furniture.
• This may appear because of high bit rate of content. Content generally will play
but could experience some playability issue.
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