Fingerprint Sensor; Expresscard - Toshiba Satellite P500 User Manual

Fingerprint sensor

Problem
Reading of the
fingerprint was not
successful
The fingerprint cannot
be read due to injuries
to the finger
Fingerprint Pre-OS
feature or Single Sign
On feature cannot be
enabled
Fingerprint Pre-OS
feature does not work

ExpressCard

Refer also to Chapter 8,
Problem
ExpressCard error
occurs
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User's Manual
Procedure
Please try again using the correct posture. Refer
to Using the fingerprint sensor
Operating Basics.
Try the recognition process again using another
enrolled finger.
Try the recognition process again using another
enrolled finger.
If fingerprints from all the enrolled fingers cannot
be read, please logon by using the keyboard to
input the password for the time being.
If problems persist, contact your dealer.
Please use TOSHIBA HW Setup to register the
User Password if it was not registered.
Make sure you have enrolled fingerprints for your
Windows account.
Set the User Password by using TOSHIBA HW
Setup and restart the system.
Make sure place a checkmark in "Enable Pre-OS
Fingerprint Authentication" on the TrueSuite
Access Manager setting.
Optional Devices.
Procedure
Reset the ExpressCard to make sure it is firmly
connected.
Make sure the connection between the external
device and the card is firm.
Check the card's documentation.
If problems persist, contact your dealer.
Troubleshooting
in Chapter 4,
9-18