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FREQUENTLY ASKED QUESTIONS
Frequently Asked Questions
Question:
I have tuned in Digital TV but
I am not receiving any or all of the
channels and/or the channels I receive
are breaking up
The sound quality is high pitched?
I received my tv without a manual or
I have lost my manual
I have connected the TV to my VCR via
SCART but it is not recording
If you are still experiencing problems please contact the Helpline
Visit our web site www.skymediauk.co.ukfor further Trouble shooting
Solution:
1) Check you are in an area that can
receive Freeview. Visit www.freeview.co.uk
or call 08701 111 270.
2) Check you have a digital aerial.
Many indoor aerials will say they are digital
ready, but you will not get a good signal
3) Consider purchasing a signal booster,
it is much cheaper than a digital aerial
and cures 70% of poor signal problems.
4) Failing the above for now use the analogue
TV, until the signal becomes stronger in your
area.
Go into the sound settings menu as shown
earlier in the manual and increase the level of
the bass and decrease the treble
Manuals are available to download from our
website, please visit www.skymediauk.co.uk
for more information
In addition to connecting via SCART, you
should connect the aerial cable from the wall
socket to VCR and another aerial cable from
the VCR to the TV
Customer Support/Technical Helpline
Sky Media UK LTD
Telephone: 0870 242 6292
Email: service.uk@umc-slovakia.sk
and frequently asked questions.
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