SM-A5000 User Manual English (HK). 08/2015. Rev.1.0 www.samsung.com/hk...
Table of Contents Read me first Network connectivity Mobile data Wi-Fi Getting started Tethering and Mobile hotspot Package contents Device layout Motions & usability features Using the SIM or USIM card and battery Motions and gestures Using a memory card Multi window Turning the device on and off One-handed operation...
Table of Contents Contacts S Voice Internet Adding contacts Music Importing and exporting contacts Video Searching for contacts Studio Clock Calculator Messages & email Memo Messages Voice Recorder Email Dropbox Flipboard Radio Camera Google apps Basic shooting Shooting modes Connecting with other Camera settings devices Bluetooth...
Table of Contents Settings 101 About Settings 101 Quick settings 101 Connections 106 Device 110 Personalisation 113 System 119 Applications Troubleshooting...
• D efault apps that come with the device are subject to updates and may no longer be supported without prior notice. If you have questions about an app provided with the device, contact a Samsung Service Centre. For user-installed apps, contact service providers.
Read me first Instructional icons Warning: situations that could cause injury to yourself or others Caution: situations that could cause damage to your device or other equipment Note: notes, usage tips, or additional information...
• A ppearances and specifications are subject to change without prior notice. • Y ou can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase. • U se only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty.
Getting started Device layout Microphone Proximity/Light sensor Earpiece Front camera Power button Touch screen SIM card / Memory card tray SIM card tray Home button Recent apps button Back button Microphone Headset jack Multipurpose jack GPS antenna Flash Rear camera Volume button Speaker Main antenna...
• D o not cover the antenna area with your hands or other objects. This may cause connectivity problems or drain the battery. • U sing a Samsung-approved screen protector is recommended. Unapproved screen protectors may cause the sensors to malfunction.
Getting started Using the SIM or USIM card and battery Installing the SIM or USIM card Insert the SIM or USIM card provided by the mobile telephone service provider. • O nly nano-SIM cards work with the device. • S ome LTE services may not be available depending on the service provider. For more information about service availability, contact your service provider.
SIM or USIM card and the memory card at the same time. Use caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards.
Getting started Removing the SIM or USIM card Insert the ejection pin into the hole on the SIM card tray to loosen the tray. Pull out the SIM card tray gently from the SIM card tray slot. Remove the SIM or USIM card. Insert the SIM card tray back into the SIM card tray slot.
Getting started Using dual SIM or USIM cards If you insert two SIM or USIM cards, you can have two phone numbers or service providers for a single device. Activating SIM or USIM cards On the Home screen, tap Apps → Settings → SIM card manager. Tap one or both of the switches for the SIM or USIM cards to activate them.
Use the charger to charge the battery before using it for the first time. A computer can be also used to charge the battery by connecting them via the USB cable. Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device.
• I f the device is not charging properly, take the device and the charger to a Samsung Service Centre. After fully charging, disconnect the device from the charger. First unplug the charger from the device, and then unplug it from the electric socket.
Getting started Using a memory card Installing a memory card Your device accepts memory cards with maximum capacities of 64 GB. Depending on the memory card manufacturer and type, some memory cards may not be compatible with your device. • S ome memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it.
Do not remove the memory card while the device is transferring or accessing information. Doing so can cause data to be lost or corrupted or can damage the memory card or device. Samsung is not responsible for losses that result from the misuse of damaged memory cards, including the loss of data.
Getting started Turning the device on and off Press and hold the Power button for a few seconds to turn on the device. When you turn on your device for the first time or after performing a data reset, follow the on- screen instructions to set up your device.
Basics Using the touch screen • D o not allow the touch screen to come into contact with other electrical devices. Electrostatic discharges can cause the touch screen to malfunction. • T o avoid damaging the touch screen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips.
Basics Tapping and holding Tap and hold an item or the screen for more than 2 seconds to access available options. Dragging To move an item, tap and hold it and drag it to the target position. Double-tapping Double-tap on a webpage or image to zoom in. Double-tap again to return.
Basics Flicking Flick left or right on the Home screen or the Apps screen to see another panel. Flick up or down to scroll through a webpage or a list of items, such as contacts. Spreading and pinching Spread two fingers apart on a webpage, map, or image to zoom in a part. Pinch to zoom out.
Basics Home screen layout Home screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more. Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen. To view other panels, scroll left or right, or tap one of the screen indicators at the bottom of the screen.
Basics Home screen options On the Home screen, tap and hold an empty area, or pinch your fingers together to access the available options. Flipboard Briefing Use this feature to view the latest articles in various categories. You can get up to date on news that interests you using this feature.
Basics Apps screen The Apps screen displays icons for all apps, including newly installed apps. On the Home screen, tap Apps to open the Apps screen. To view other panels, scroll left or right, or select a screen indicator at the bottom of the screen. To customise the Apps screen, refer to Managing the Apps screen.
Basics Indicator icons Indicator icons appear on the status bar at the top of the screen. The icons listed in the table below are most common. The status bar may not appear at the top of the screen in some apps. To display the status bar, drag down from the top of the screen.
Basics Notifications and quick setting panels Using the notifications panel When you receive new notifications, such as messages or missed calls, indicator icons appear on the status bar. To see more information about the icons, open the notifications panel and view the details.
Basics Rearranging quick setting buttons → To rearrange quick setting buttons on the notifications panel, tap , tap and hold an item, and then drag the item to another location. Using the quick setting panel You can activate or deactivate some features on the notifications panel. To activate or deactivate more features, open the quick setting panel.
Basics • S creen Mirroring: Refer to Screen Mirroring for more information. • S ync: When you activate this feature, the device automatically syncs apps, such as calendar or email. • S mart stay: When you activate this feature, the screen stays on as long as you look at it. •...
Basics Play Store Use this app to purchase and download apps. Tap Play Store on the Apps screen. Installing apps Browse apps by category or tap the search field to search for a keyword. Select an app to view information about it. To download free apps, tap INSTALL. To purchase and download apps where charges apply, tap the price and follow the on-screen instructions.
Basics Entering text Keyboard layout A keyboard appears automatically when you enter text to send messages, create memos, and more. Text entry is not supported in some languages. To enter text, you must change the input language to one of the supported languages. Hide the keyboard.
Basics → FULL HANDWRITING / BOX HANDWRITING: Switch to handwriting mode. • <FULL HANDWRITING> <BOX HANDWRITING> This feature may not be available depending on the region or service provider. • : Enter text by voice. Start or pause entering text by voice.
Basics • : Switch to the floating keyboard. You can move the keyboard to another location by dragging Changing the keyboard type Tap any text field, open the notifications panel, tap Select keyboard, and then select the type of keyboard to use. If default keyboards do not appear in the list of available keyboards or you install new keyboards, open the Apps screen, tap Settings →...
Basics Screen capture Capture a screenshot while using the device. Press and hold the Home button and the Power button simultaneously. The image is saved in the Gallery → → Album → Screenshots folder. After capturing a screenshot, you can edit the image and share it with others.
Basics Power saving feature Power saving mode Save the battery power by limiting the device’s functions. On the Apps screen, tap Settings → Power saving → Power saving mode, and then tap the Power saving mode switch to activate it. Alternatively, open the quick setting panel and tap Power saving to activate it.
Basics Viewing help information To view help information to learn how to use the device and apps, open the Apps screen and tap Settings → Help. To view help information for an app while you are using the app, tap → Help. Some apps may not include help information.
Network connectivity Mobile data Connect the device to a mobile network to use the Internet or share media files with other devices. Refer to Data usage for additional options. On the Apps screen, tap Settings → Data usage → a SIM or USIM card, and then tick Mobile data.
Network connectivity Tethering and Mobile hotspot About tethering and mobile hotspots Use this feature to share the device’s mobile data connection with computers and other devices if an Internet connection is unavailable. Connections can be made via Wi-Fi, USB, or Bluetooth.
Network connectivity Using USB tethering Share the device’s mobile data connection with other devices via a USB cable. On the Apps screen, tap Settings → Tethering and Mobile hotspot. Connect your device to the computer via the USB cable. Tick USB tethering. appears on the status bar when the two devices are connected.
Motions & usability features Motions and gestures Excessive shaking or impact on the device may result in unintended inputs. Control motions properly. Smart alert On the Apps screen, tap Settings → Motions and gestures → Smart alert, and then tap the Smart alert switch to activate it.
Motions & usability features Mute/pause On the Apps screen, tap Settings → Motions and gestures → Mute/pause, and then tap the Mute/pause switch to activate it. Placing palm on screen Cover the screen with your palm to mute incoming calls or alarms. Turning device over Turn the device over to mute incoming calls or alarms.
Motions & usability features Palm swipe to capture On the Apps screen, tap Settings → Motions and gestures → Palm swipe to capture, and then tap the Palm swipe to capture switch to activate it. Place the side of your hand on the screen and sweep it across the screen from the right to the left or vice versa to capture a screenshot.
Motions & usability features Multi window About Multi window Use this feature to run two apps on the screen at the same time. You can use this feature to view emails or use the Internet while you play a video simultaneously. Launching Multi window On the Apps screen, tap Settings →...
Motions & usability features Creating a Multi window combination Use this feature to save the combination of the currently-running Multi window apps. Launch two apps in a split-screen Multi window. → Create. Open the Multi window tray and tap The Multi window combination is added at the top of the Multi window tray. →...
Motions & usability features Using Multi window options When you use Multi window apps, select the app window and a blue frame will appear around it. Tap the circle between the app windows to access the following options: • : Switch locations between Multi window apps. •...
Motions & usability features One-handed operation You can switch to one-handed operation mode to conveniently operate the device with one hand. On the Apps screen, tap Settings → Display and wallpaper → One-handed operation, and then tap the One-handed operation switch to activate it. To switch to one-handed operation mode, hold the device in one hand.
Personalising Managing the Home and Apps screens Managing the Home screen Adding items Tap and hold an app or a folder from the Apps screen, and then drag it to the Home screen. To add widgets, open the Home screen, tap and hold an empty area, tap Widgets, tap and hold a widget, and then drag it to the Home screen.
Personalising Managing panels On the Home screen, tap and hold an empty area to add, move, or remove a panel. To add a panel, scroll left to the last panel, and then tap To move a panel, tap and hold a panel preview, and then drag it to a new location. To remove a panel, tap and hold a panel preview, and then drag it to Remove at the top of the screen.
Personalising Setting wallpaper and ringtones Setting wallpaper Set an image or photo stored in the device as wallpaper for the Home screen or the locked screen. On the Home screen, tap and hold an empty area, and then tap Wallpapers. Alternatively, on the Apps screen, tap Settings →...
On the Apps screen, tap Settings → Lock screen → Screen lock, and then select a screen lock method. The device requires an unlock code whenever unlocking it. If the unlock code is forgotten, take the device to a Samsung Service Centre to reset it. Pattern Draw a pattern by connecting four dots or more, and then draw the pattern again to verify it.
Personalising Private mode About private mode Use this mode to prevent others from using or accessing specific content, such as images and documents, stored on the device. You can save content to a specific location and deactivate private mode to hide items securely. Hiding content On the Apps screen, tap Settings →...
Personalising Viewing hidden content You can only view hidden items when private mode is activated. On the Apps screen, tap Settings → Private mode, and then tap the Private mode switch to activate it. Alternatively, open the quick setting panel and tap Private mode to activate it.
Personalising Setting up accounts Adding accounts Some apps used on your device require a registered account. Create accounts to have the best experience with your device. On the Apps screen, tap Settings → Accounts → Add account and select an account service. Then, follow the on-screen instructions to complete the account setup.
Phone Making calls Tap Phone on the Apps screen. Tap Keypad, enter a phone number, and then tap to make a voice call. You can also make calls to phone numbers listed in Logs, Favourites, and Contacts. View call and message logs. View favourite contacts.
Phone Making an international call Tap Keypad. Tap and hold 0 until the + sign appears. Enter the country code, area code, and phone number, and then tap or . To block outgoing international calls, tap → Settings → Call → More settings → a SIM or USIM card →...
Phone Options during calls During a voice call The following actions are available: • : Increase the volume. • A dd call: Dial a second call. • K eypad: Open the keypad. • E nd call: End the current call. •...
Contacts Adding contacts Moving contacts from other devices You can move contacts from other devices to your device. Refer to Transferring data from your previous device for more information. Creating contacts manually On the Apps screen, tap Contacts → Contacts. and enter contact information.
Contacts Searching for contacts On the Apps screen, tap Contacts → Contacts. Use one of the following search methods: • S croll up or down the contacts list. • D rag a finger along the index at the right side of the contacts list to scroll through it quickly.
Messages & email Messages Sending messages Send text messages (SMS) or multimedia messages (MMS). You may incur additional charges for sending or receiving messages when you are roaming. Tap Messages on the Apps screen. Add recipients and enter a message. Access additional options.
Messages & email Email Setting up email accounts Tap Email on the Apps screen. Set up an email account when opening Email for the first time. Enter the email address and password. Tap NEXT for a private email account or tap MANUAL SETUP for a company email account.
Messages & email Reading emails Tap Email on the Apps screen. , select an email account to use, and new messages are retrieved. To manually retrieve new messages, tap Tap a message to read. Delete the message. Access additional options. Add this email address to the contacts list or view other options.
Camera Basic shooting Taking photos or recording videos Tap Camera on the Apps screen. Tap the image on the preview screen where the camera should focus. to take a photo or tap to record a video. • S pread two fingers apart on the screen to zoom in, and pinch to zoom out. •...
Camera • T he camera automatically shuts off when unused. • M ake sure that the lens is clean. Otherwise, the device may not work properly in some modes that require high resolutions. • T he front camera lens is suitable for taking wide-angle photos. Minor distortion may occur in wide-angle photos and does not indicate device performance problems.
Camera Shooting modes Auto Use this mode to allow the camera to evaluate the surroundings and determine the ideal mode for the photo. On the Apps screen, tap Camera → MODE → Auto. Selfie Use this mode to take a self-portrait using the front camera. On the Apps screen, tap Camera.
Camera Show your palm to the screen or tap to take a photo of yourself. Slowly rotate the device left and then right to take a panoramic photo. The device combines the photos into a single panoramic image. • M ake sure to keep the blue frame inside the viewfinder window. •...
Camera Night Use this mode to take a photo in low-light conditions, without using the flash. On the Apps screen, tap Camera → MODE → Night. Animated GIF Use this mode to create an animated photo from a series of photos. On the Apps screen, tap Camera →...
Camera Camera settings On the Apps screen, tap Camera → . Not all of the following options are available in both still camera and video camera modes. • : Activate or deactivate the flash. • : Set the device to take a number of photos at preset intervals when taking photos with the front camera.
Camera • L ocation tags: Set the device to attach the location tag to the photo. • T o improve GPS signals, avoid shooting in locations where the signal may be obstructed, such as between buildings or in low-lying areas, or in poor weather conditions.
Gallery Viewing content on the device On the Apps screen, tap Gallery and select an image or a video. Video files show the icon on the preview thumbnail. To hide or show the menu bar and the preview thumbnails, tap the screen. Send the image to others.
Gallery Viewing content stored on other devices Search for content that is stored in other devices and view it on your device. Tap Gallery on the Apps screen. Accessing content on a nearby device To use this feature, open the Apps screen, tap Settings → Connect and share → Nearby devices, and then tap the Nearby devices switch to activate it.
Safety assistance Emergency mode About emergency mode Use this mode to extend the device’s standby time when you are in an emergency situation. When this mode is activated, the screen brightness decreases and battery consumption is reduced by restricting some features. You can also turn on the flash, sound alarms, and send your location information to others in a message.
Safety assistance Deactivating emergency mode To deactivate emergency mode, press and hold the Power button, and then tap Emergency mode. Alternatively, tap → Disable Emergency mode. Emergency mode is deactivated. Help message About help message You can preset contacts to send a message to in an emergency. Send messages to your primary contacts by quickly pressing the Power button three times.
Useful apps and features S Finder Use this app to search for content on the device. You can apply various filters and view the search history. Open the notifications panel and tap S Finder. Searching for content Tap the search field and enter a keyword, or tap and say a keyword.
Useful apps and features Select an item. Select a calendar to use or sync with. Enter a title. Attach a map showing the location of the event. Set a start and end date for the event. Add more details. Tap SAVE to save the event or task. Syncing events and tasks with your accounts Tap S Planner on the Apps screen.
Useful apps and features S Voice About S Voice Use this app to command the device by voice to perform various features. Tap S Voice on the Apps screen. Alternatively, press the Home button twice. To deactivate the access by pressing the Home button, tap → Settings, and then deselect Open via the home key.
Useful apps and features Waking up S Voice in standby mode If S Voice is not used for a certain period, it automatically switches to standby mode. Tap the microphone icon or say “Hi Galaxy” to the device to resume voice recognition. Changing the wake-up command You can change the wake-up command from “Hi Galaxy”.
Useful apps and features Music Playing music Tap Music on the Apps screen. Select a music category, and then select a song to play. Search for other devices to play Access additional options. the file. Adjust the volume. Set the file as your favourite song.
To use this feature, sign in to your Samsung account. On the Music main screen, tap DEVICES and select a device in Registered devices to access and play music. You can play the song on the devices that are registered to Samsung link. Visit link.samsung.com for more information.
Useful apps and features Video Playing videos Tap Video on the Apps screen. Select a video to play. Search for other Adjust the volume. devices to play the file. Access additional options. Move forwards or Pause and resume backwards by playback.
To use this feature, sign in to your Samsung account. On the Video main screen, tap DEVICES and select a device in Registered devices to access and play the video. You can play the video on the devices registered to Samsung link. Visit link.samsung.com for more information.
Useful apps and features Studio Edit images or videos by applying various effects. Tap Studio on the Apps screen. Select an option and edit images or videos. Edit images by applying various effects. Combine several images together to create a collage. Apply various effects to the images you have taken in Shot &...
Useful apps and features Clock Alarm On the Apps screen, tap Clock → Alarm. Setting alarms in the alarms list, set an alarm time, select the days on which the alarm will repeat, set other various alarm options, and then tap DONE. To activate or deactivate alarms, tap next to the alarm in the alarms list.
Useful apps and features World clock On the Apps screen, tap Clock → World clock. Creating clocks and enter a city name or select a city from the cities list. To apply summer time, tap and hold a clock, and then tap Deleting clocks Tap →...
Useful apps and features Calculator Use this app for simple or complex calculations. Tap Calculator on the Apps screen. Rotate the device to landscape orientation to display the scientific calculator. If Screen rotation is disabled, tap → Scientific calculator. To see the calculation history, tap to hide the keypad.
Useful apps and features Voice Recorder Recording voice memos Tap Voice Recorder on the Apps screen. to start recording. Speak into the microphone. Tap to pause recording. To cancel recording, tap . Tap to finish recording. While recording a voice memo, tap to insert a bookmark.
Useful apps and features • : Skip a silent portion in the voice memo. • : Insert bookmarks in the voice memo. • / : Pause or resume playback. • : Skip to the previous or next voice memo. Dropbox Use this app to save and share files with others via Dropbox cloud storage.
Useful apps and features Radio Listening to the FM radio Tap Radio on the Apps screen. Before you use this app, you must connect a headset, which serves as the radio antenna. The FM radio scans and saves available stations automatically when running for the first time.
Useful apps and features Google apps Google provides entertainment, social network, and business apps. You may require a Google account to access some apps. Refer to Setting up accounts for more information. To view more app information, access each app’s help menu. Some apps may not be available or may be labelled differently depending on the region or service provider.
Useful apps and features Drive Store your content on the cloud, access it from anywhere, and share it with others. YouTube Watch or create videos and share them with others. Photos Manage photos, albums, and videos that you have saved on the device and uploaded to Google+.
• D o not use the Bluetooth feature for illegal purposes (for example, pirating copies of files or illegally tapping communications for commercial purposes). Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature. Pairing with other Bluetooth devices On the Apps screen, tap Settings →...
Connecting with other devices Select a device to pair with. If your device has paired with the device before, tap the device name without confirming the auto-generated passkey. If the device you want to pair with is not in the list, request that the device turns on its visibility option.
Connecting with other devices Unpairing Bluetooth devices On the Apps screen, tap Settings → Bluetooth. The device displays the paired devices in the list. next to the device’s name to unpair. Tap Unpair. Wi-Fi Direct About Wi-Fi Direct Wi-Fi Direct connects devices directly via a Wi-Fi network without requiring an access point. Connecting to other devices On the Apps screen, tap Settings →...
Connecting with other devices Sending and receiving data You can share data, such as contacts or media files, with other devices. The following actions are an example of sending an image to another device. Sending an image On the Apps screen, tap Gallery. Select an image.
Connecting with other devices Quick Connect About Quick connect Use this feature to easily search and connect to nearby devices. You can also conveniently share content stored on your device with computers. • I f the device you want to connect does not support the Quick connect feature, activate its Wi-Fi Direct feature before launching Quick Connect on your device.
Connecting with other devices Sharing content Share content with the connected devices. Open the notifications panel and tap Quick Connect. Select a device from the list of detected devices. Select a media category. Select the content to share and tap DONE. Your device sends the content to the connected device.
Connecting with other devices • T his feature may not be available depending on the region or service provider. • S ome files may be buffered during playback, depending on the network connection. • T o save energy, deactivate this feature when not in use. •...
Connecting with other devices Mobile printing Connect the device to a printer via Wi-Fi or Wi-Fi Direct, and print images or documents. Some printers may not be compatible with the device. Adding printer plug-ins Add printer plug-ins for printers you want to connect the device to. On the Apps screen, tap Settings →...
Smart Switch. On the computer, launch Smart Switch. If your previous device is not a Samsung device, back up data to a computer using a program provided by the device’s manufacturer. Then, skip to the fifth step.
Device & data manager Connect your previous device to the computer using the USB cable. On the computer, follow the on-screen instructions to back up data from the device. Then, disconnect your previous device from the computer. Connect your new device to the computer using the USB cable. On the computer, follow the on-screen instructions to transfer data to your new device.
Wi-Fi connection is activated, tick Wi-Fi only. Updating with Smart Switch Connect the device to a computer and update the device to the latest software. On the computer, visit www.samsung.com/hk/smartswitch to download and install Smart Switch. On the computer, launch Smart Switch.
On the Apps screen, tap Settings → Accounts → Add account → Samsung account, and then sign in to your Samsung account. Tap Samsung account → Backup, tick the items to back up, and then tap BACK UP NOW → BACK UP.
Settings About Settings Use this app to configure the device, set app options, and add accounts. Tap Settings on the Apps screen. To search for settings by entering keywords, tap You can change the view mode to separate tabs or a list. Tap → View as and select a view mode.
Settings To use options, tap . • S can: Search for available networks. • W i-Fi Direct: Activate Wi-Fi Direct and connect devices directly via Wi-Fi to share files. • A dvanced: Customise Wi-Fi settings. • W PS push button: Connect to a secured Wi-Fi network with a WPS button. •...
Settings Tethering and Mobile hotspot Use the device as a mobile hotspot to share the device’s mobile data connection with other devices. Refer to Tethering and Mobile hotspot for more information. On the Settings screen, tap Tethering and Mobile hotspot. •...
Settings Location Change settings for location information permissions. On the Settings screen, tap Location, and then tap the Location switch to activate it. • M ode: Select a method to collect your location data. • R ecent location requests: View which apps request your current location information and their battery usage.
Settings Connect and share Customise settings to control connections with other devices. On the Settings screen, tap Connect and share. Nearby devices Change settings for sharing content when you connect the device to nearby devices. All devices must support Wi-Fi direct or be connected to the same access point. •...
Settings More networks Customise settings to control networks. On the Settings screen, tap More networks. Default messaging app Select the default app to use for messaging. Mobile networks • M obile data: Set the device to use data connections on any mobile network. •...
Settings Display and wallpaper Change the display settings. On the Settings screen, tap Display and wallpaper. • B rightness: Set the brightness of the display. • W allpaper: – Home screen: Select a background image for the Home screen. –...
Settings • S creen mode: – Adaptive display: Use this mode for optimising the display according to the display settings. – AMOLED cinema: Use this mode for dim surroundings, such as in a dark room. – AMOLED photo: Use this mode to make the display tone look like real colours. –...
Settings Multi window Set the device to use Multi window. On the Settings screen, tap Multi window, and then tap the Multi window switch to activate • O pen in multi window view: Set the device to activate the Multi window feature when you open files from My Files or Video.
Accounts Add email or SNS accounts. On the Settings screen, tap Accounts. Cloud Change settings for syncing data or files with your Samsung account or Dropbox cloud storage. On the Settings screen, tap Cloud. Backup and reset Change the settings for managing settings and data.
Settings Accessibility Use this feature to improve accessibility to the device. On the Settings screen, tap Accessibility. • V ision: Customise the settings to improve accessibility for visually impaired users. – TalkBack: Activate TalkBack, which provides voice feedback. To view help information to learn how to use this feature, tap SETTINGS →...
– Turn off all sounds: Set the device to mute all device sounds, such as media sounds, and the caller’s voice during a call. – Samsung subtitles (CC): Set the device to display closed captions on content supported by Samsung and to change the closed caption settings.
Select a display language for all menus and apps. Default Select a default keyboard type for text input. Samsung Chinese IME • T -Chinese(Hong Kong): Select a default keyboard layout for Chinese. • E nglish: Select a default keyboard layout for English.
• H andwriting setting: Customise settings for handwriting mode, such as recognition time, pen thickness, or pen colour. • H elp: Access help information for using the Samsung Chinese IME keyboard. • R eset settings: Reset Samsung Chinese IME keyboard settings.
• V ibration: Set the device to vibrate when a key is touched. • C haracter preview: Set the device to display a large image of each character tapped. • R eset settings: Reset Samsung keyboard settings. Google voice typing •...
Settings Notification readout Set the device to read aloud notifications when you have incoming calls, messages, or events. Pointer speed Adjust the pointer speed for the mouse or trackpad connected to your device. Date and time Access and alter the following settings to control how the device displays the time and date. On the Settings screen, tap Date and time.
Settings Accessories Change the accessory settings. On the Settings screen, tap Accessories. • A utomatic unlock: Set the device to unlock automatically when the cover is flipped open. You can use this feature only for some screen lock methods. •...
Find my mobile website. • R eactivation lock: Set the device to require your Samsung account after the device has been reset to prevent others from reactivating the device.
Settings • S end security reports: Set the device to automatically send the updated security reports to Samsung. • S torage type: Set a storage type for credential files. • T rusted credentials: Use certificates and credentials to ensure secure use of various apps.
Troubleshooting Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: •...
• R estart your device to clear any temporary software bugs. • E nsure that your device software is upgraded to the latest version. • I f the touch screen is scratched or damaged, visit a Samsung Service Centre. Your device freezes or has fatal errors If your device freezes or hangs, you may need to close apps or turn off the device and turn it on again.
• E nsure that the charger is connected properly. • V isit a Samsung Service Centre and have the battery replaced. The battery depletes faster than when first purchased • W hen you expose the device or the battery to very cold or very hot temperatures, the useful charge may be reduced.
• F ree some memory by transferring files to a computer or deleting files from your device. • R estart the device. If you are still having trouble with the camera app after trying these tips, contact a Samsung Service Centre. Photo quality is poorer than the preview •...
• E nsure that your device and the other Bluetooth device are within the maximum Bluetooth range (10 m). If the tips above do not solve the problem, contact a Samsung Service Centre. A connection is not established when you connect the device to a computer •...
Data stored in the device has been lost Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in the device.
Samsung Electronics. Trademarks • S AMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics. ® • B luetooth is a registered trademark of Bluetooth SIG, Inc. worldwide.