Samsung SM-A500W User Manual
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Samsung SM-A500W User Manual

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SM-A500W
User Manual
CA English 10/2015. Rev.1.0
www.samsung.com

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  • Page 1 SM-A500W User Manual CA English 10/2015. Rev.1.0 www.samsung.com...

  • Page 2: Table Of Contents

    Table of Contents Read me first Network connectivity Mobile data Wi-Fi Getting started Tethering and Mobile hotspot Package contents Device layout Motions & usability features Using the SIM or USIM card and battery Motions and gestures Using a memory card Multi window Turning the device on and off One-handed operation...
  • Page 3 Table of Contents Contacts Internet Music Adding contacts Video Importing and exporting contacts Studio Searching for contacts Clock Calculator Memo Messages & email Voice Recorder Messages Dropbox Email Flipboard Google apps Camera Connecting with other Basic shooting Shooting modes devices Camera settings Bluetooth Wi-Fi Direct...
  • Page 4 Table of Contents Settings 102 About Settings 102 Quick settings 102 Connections 107 Device 110 Personalization 113 System 119 Applications Appendix 120 Troubleshooting 125 Removing the battery (non-removable type) Health and Safety...

  • Page 5: Read Me First

    Apps related to the content may not work properly depending on the device’s specifications and the environment that it is used in. • Samsung is not liable for performance issues caused by apps supplied by providers other than Samsung.

  • Page 6: Instructional Icons

    Read me first Instructional icons Warning: situations that could cause injury to yourself or others Caution: situations that could cause damage to your device or other equipment Note: notes, usage tips, or additional information...

  • Page 7: Getting Started

    • Appearances and specifications are subject to change without prior notice. • You can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase. • Use only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty.

  • Page 8: Device Layout

    Getting started Device layout Microphone Proximity/Light sensor Earpiece Front camera Power button Touch screen Memory card tray SIM card tray Home button Recent apps button Back button Microphone Headset jack Multipurpose jack GPS antenna Flash NFC antenna Rear camera Volume button Speaker Main antenna...
  • Page 9 • Do not cover the antenna area with your hands or other objects. This may cause connectivity problems or drain the battery. • Using a Samsung-approved screen protector is recommended. Unapproved screen protectors may cause the sensors to malfunction. • Do not allow water to contact the touch screen. The touch screen may malfunction in humid conditions or when exposed to water.

  • Page 10: Using The Sim Or Usim Card And

    Getting started Using the SIM or USIM card and battery Installing the SIM or USIM card Insert the SIM or USIM card provided by the mobile telephone service provider. • Only nano-SIM cards work with the device. • Some LTE services may not be available depending on the service provider. For more information about service availability, contact your service provider.
  • Page 11 Place the SIM or USIM card in the SIM card tray with the gold-coloured contacts facing downwards. Use caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards.
  • Page 12 Getting started Removing the SIM or USIM card Insert the ejection pin into the hole on the SIM card tray to loosen the tray. Pull out the SIM card tray gently from the SIM card tray slot. Remove the SIM or USIM card. Insert the SIM card tray back into the SIM card tray slot.

  • Page 13: Battery

    Use the charger to charge the battery before using it for the first time. A computer can be also used to charge the battery by connecting them via the USB cable. Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device.

  • Page 14: Battery

    • If the device is not charging properly, take the device and the charger to a Samsung Service Centre. After fully charging, disconnect the device from the charger. First unplug the charger from the device, and then unplug it from the electric socket.

  • Page 15: Using A Memory Card

    Getting started Using a memory card Installing a memory card Your device accepts memory cards with maximum capacity of 64 GB. Depending on the memory card manufacturer and type, some memory cards may not be compatible with your device. • Some memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it.

  • Page 16: Removing The Memory Card

    Do not remove the memory card while the device is transferring or accessing information. Doing so can cause data to be lost or corrupted or can damage the memory card or device. Samsung is not responsible for losses that result from the misuse of damaged memory cards, including the loss of data.

  • Page 17: Turning The Device On And Off

    Getting started Turning the device on and off Press and hold the Power button for a few seconds to turn on the device. When you turn on your device for the first time or after performing a data reset, follow the on- screen instructions to set up your device.

  • Page 18: Basics

    Basics Using the touch screen • Do not allow the touch screen to come into contact with other electrical devices. Electrostatic discharges can cause the touch screen to malfunction. • To avoid damaging the touch screen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips.
  • Page 19 Basics Tapping and holding Tap and hold an item or the screen for more than 2 seconds to access available options. Dragging To move an item, tap and hold it and drag it to the target position. Double-tapping Double-tap on a webpage or image to zoom in. Double-tap again to return.
  • Page 20 Basics Flicking Flick left or right on the Home screen or the Apps screen to see another panel. Flick up or down to scroll through a webpage or a list of items, such as contacts. Spreading and pinching Spread two fingers apart on a webpage, map, or image to zoom in a part. Pinch to zoom out.

  • Page 21: Home Screen Layout

    Basics Home screen layout Home screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more. Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen. To view other panels, scroll left or right, or tap one of the screen indicators at the bottom of the screen.

  • Page 22: Home Screen Options

    Basics Home screen options On the Home screen, tap and hold an empty area, or pinch your fingers together to access the available options. Flipboard Briefing Use this feature to view the latest articles in various categories. You can get up to date on news that interests you using this feature.

  • Page 23: Apps Screen

    Basics Apps screen The Apps screen displays icons for all apps, including newly installed apps. On the Home screen, tap Apps to open the Apps screen. To view other panels, scroll left or right, or select a screen indicator at the bottom of the screen. To customize the Apps screen, refer to Managing the Apps screen.

  • Page 24: Indicator Icons

    Basics Indicator icons Indicator icons appear on the status bar at the top of the screen. The icons listed in the table below are most common. The status bar may not appear at the top of the screen in some apps. To display the status bar, drag down from the top of the screen.

  • Page 25: Notifications And Quick Setting Panels

    Basics Notifications and quick setting panels Using the notifications panel When you receive new notifications, such as messages or missed calls, indicator icons appear on the status bar. To see more information about the icons, open the notifications panel and view the details.
  • Page 26 Basics Rearranging quick setting buttons → To rearrange quick setting buttons on the notifications panel, tap , tap and hold an item, and then drag the item to another location. Using the quick setting panel You can activate or deactivate some features on the notifications panel. To activate or deactivate more features, open the quick setting panel.

  • Page 27: Opening Apps

    Basics • Screen Mirroring: Refer to Screen Mirroring for more information. • NFC (NFC-enabled models): Refer to for more information. • Sync: When you activate this feature, the device automatically syncs apps, such as calendar or email. • Smart stay: When you activate this feature, the screen stays on as long as you look at it. •...

  • Page 28: Play Store

    Basics → Settings → Auto update apps, and To change the auto update settings, tap then select an option. Play Store Use this app to purchase and download apps. Tap Play Store on the Apps screen. Installing apps Browse apps by category or tap to search for a keyword.

  • Page 29: Entering Text

    Basics Entering text Keyboard layout A keyboard appears automatically when you enter text to send messages, create memos, and more. Text entry is not supported in some languages. To enter text, you must change the input language to one of the supported languages. Enter uppercase.
  • Page 30 Basics Using additional keyboard functions Tap and hold to use various functions. Other icons may appear instead of depending on the last function that was used. • : Enter text by voice. Start or pause entering text by voice. Open the keyboard. •...

  • Page 31: Screen Capture

    Basics Copying and pasting Tap and hold over text. to select the desired text, or tap Select all to select all text. Drag Tap Copy or Cut. The selected text is copied to the clipboard. → Paste. To paste text that Place the cursor where the text is to be inserted and tap →...

  • Page 32: My Files

    Basics My Files Use this app to access various files stored in the device or in other locations, such as cloud storage services. Tap My Files on the Apps screen. Search for files or folders. Access additional options. View files by categories. View the download history.

  • Page 33: Power Saving Feature

    Basics Power saving feature Power saving mode Save the battery power by limiting the device’s functions. On the Apps screen, tap Settings → Battery → Power saving mode, and then tap the Power saving mode switch to activate it. Alternatively, open the quick setting panel and tap Power saving to activate it.

  • Page 34: Viewing Help Information

    Basics Viewing help information To view help information to learn how to use the device and apps, open the Apps screen and tap Settings → Help. To view help information for an app while you are using the app, tap → Help. Some apps may not include help information.

  • Page 35: Network Connectivity

    Network connectivity Mobile data Connect the device to a mobile network to use the Internet or share media files with other devices. Refer to Data usage for additional options. On the Apps screen, tap Settings → Data usage, and then tick Mobile data. Wi-Fi Connect the device to a Wi-Fi network to use the Internet or share media files with other devices.

  • Page 36: Tethering And Mobile Hotspot

    Network connectivity Tethering and Mobile hotspot About tethering and mobile hotspots Use this feature to share the device’s mobile data connection with computers and other devices if an Internet connection is unavailable. Connections can be made via Wi-Fi, USB, or Bluetooth.
  • Page 37 Network connectivity Using USB tethering Share the device’s mobile data connection with other devices via a USB cable. On the Apps screen, tap Settings → Tethering and Mobile hotspot. Connect your device to the computer via the USB cable. Tick USB tethering. appears on the status bar when the two devices are connected.

  • Page 38: Motions & Usability Features

    Motions & usability features Motions and gestures Excessive shaking or impact on the device may result in unintended inputs. Control motions properly. Smart alert On the Apps screen, tap Settings → Motions and gestures → Smart alert, and then tap the Smart alert switch to activate it.
  • Page 39 Motions & usability features Mute On the Apps screen, tap Settings → Motions and gestures → Mute/pause, and then tap the Mute/pause switch to activate it. Placing palm on screen Cover the screen with your palm to mute incoming calls and alarms, or pause media. Turning device over Turn the device over to mute incoming calls and alarms, or pause media.
  • Page 40 Motions & usability features Palm swipe to capture On the Apps screen, tap Settings → Motions and gestures → Palm swipe to capture, and then tap the Palm swipe to capture switch to activate it. Place the side of your hand on the screen and sweep it across the screen from the right to the left or vice versa to capture a screenshot.

  • Page 41: Multi Window

    Motions & usability features Multi window About Multi window Use this feature to run two apps on the screen at the same time. You can use this feature to view emails or use the Internet while you play a video simultaneously. Launching Multi window On the Apps screen, tap Settings →...
  • Page 42 Motions & usability features Creating a Multi window combination Use this feature to save the combination of the currently-running Multi window apps. Launch two apps in a split-screen Multi window. → Create. Open the Multi window tray and tap The Multi window combination is added at the top of the Multi window tray. →...
  • Page 43 Motions & usability features Using Multi window options When you use Multi window apps, select the app window and a blue frame will appear around it. Tap the circle between the app windows to access the following options: • : Switch locations between Multi window apps. •...

  • Page 44: One-Handed Operation

    Motions & usability features One-handed operation You can switch to one-handed operation mode to conveniently operate the device with one hand. On the Apps screen, tap Settings → Display and wallpaper → One-handed operation, and then tap the One-handed operation switch to activate it. To switch to one-handed operation mode, hold the device in one hand.

  • Page 45: Personalizing

    Personalizing Managing the Home and Apps screens Managing the Home screen Adding items Tap and hold an app or a folder from the Apps screen, and then drag it to the Home screen. To add widgets, open the Home screen, tap and hold an empty area, tap Widgets, tap and hold a widget, and then drag it to the Home screen.

  • Page 46: Managing Panels

    Personalizing Managing panels On the Home screen, tap and hold an empty area to add, move, or remove a panel. To add a panel, scroll left to the last panel, and then tap To move a panel, tap and hold a panel preview, and then drag it to a new location. To remove a panel, tap and hold a panel preview, and then drag it to Remove at the top of the screen.

  • Page 47: Setting Wallpaper And Ringtones

    Personalizing Setting wallpaper and ringtones Setting wallpaper Set an image or photo stored in the device as wallpaper for the Home screen or the locked screen. On the Home screen, tap and hold an empty area, and then tap Wallpapers. Alternatively, on the Apps screen, tap Settings →...

  • Page 48: Changing The Screen Lock Method

    On the Apps screen, tap Settings → Lock screen → Screen lock, and then select a screen lock method. The device requires an unlock code whenever unlocking it. If the unlock code is forgotten, take the device to a Samsung Service Centre to reset it. Swipe Swipe your finger across the screen to unlock it.

  • Page 49: Private Mode

    Personalizing Private mode About private mode Use this mode to prevent others from using or accessing specific content, such as images and documents, stored on the device. You can save content to a specific location and deactivate private mode to hide items securely. Hiding content On the Apps screen, tap Settings →...

  • Page 50: Easy Mode

    Personalizing Viewing hidden content You can only view hidden items when private mode is activated. On the Apps screen, tap Settings → Private mode, and then tap the Private mode switch to activate it. Alternatively, open the quick setting panel and tap Private mode to activate it.

  • Page 51: Transferring Data From Your Previous Device

    You can transfer data of the previous device to a new device via Smart Switch. Visit www.samsung.com/smartswitch for more information. Samsung Smart Switch is not supported on some devices or computers. Using Smart Switch Mobile Use this app to transfer data from your previous device to your new device. You can download the app from Galaxy Apps or Play Store.

  • Page 52: Setting Up Accounts

    Using Samsung Kies Import a backup of your data from your computer via Samsung Kies to restore data on your device. You can also back up data to the computer via Samsung Kies. Refer to...

  • Page 53: Phone

    Phone Making calls Tap Phone on the Apps screen. Tap Keypad, enter a phone number, and then tap to make a voice call. View call and message logs. View favourite contacts. Enter the number using the View the contacts list. keypad.

  • Page 54: Receiving Calls

    Phone Making an international call Tap Keypad. Tap and hold 0 until the + sign appears. Enter the country code, area code, and phone number, and then tap . To block outgoing international calls, tap → Settings → Call → More settings → Call barring.

  • Page 55: Options During Calls

    Phone Options during calls During a voice call The following actions are available: • : Increase the volume. • Add call: Dial a second call. • Keypad: Open the keypad. • End call: End the current call. • Speaker: Activate or deactivate the speakerphone. When using the speakerphone, speak into the microphone at the top of the device and keep the device away from your ears.

  • Page 56: Adding Contacts

    Contacts Adding contacts Moving contacts from other devices You can move contacts from other devices to your device. Refer to Transferring data from your previous device for more information. Creating contacts manually On the Apps screen, tap Contacts → Contacts. and enter contact information.

  • Page 57: Searching For Contacts

    Contacts Searching for contacts On the Apps screen, tap Contacts → Contacts. Use one of the following search methods: • Scroll up or down the contacts list. • Drag a finger along the index at the right side of the contacts list to scroll through it quickly.

  • Page 58: Messages & Email

    Messages & email Messages Sending messages Send text messages (SMS) or multimedia messages (MMS). You may incur additional charges for sending or receiving messages when you are roaming. Tap Messages on the Apps screen. Add recipients and enter a message. Access additional options.

  • Page 59: Messages Email

    Messages & email Email Setting up email accounts Tap Email on the Apps screen. Set up an email account when opening Email for the first time. Enter the email address and password. Tap NEXT for a private email account or tap MANUAL SETUP for a company email account.
  • Page 60 Messages & email Reading emails Tap Email on the Apps screen. , select an email account to use, and new messages are retrieved. To manually retrieve new messages, tap Tap a message to read. Delete the message. Access additional options. Add this email address to the contacts list or view other options.

  • Page 61: Camera

    Camera Basic shooting Taking photos or recording videos Tap Camera on the Apps screen. Tap the image on the preview screen where the camera should focus. to take a photo or tap to record a video. • Spread two fingers apart on the screen to zoom in, and pinch to zoom out. •...
  • Page 62 Camera • The camera automatically shuts off when unused. • Make sure that the lens is clean. Otherwise, the device may not work properly in some modes that require high resolutions. • The front camera lens is suitable for taking wide-angle photos. Minor distortion may occur in wide-angle photos and does not indicate device performance problems.

  • Page 63: Shooting Modes

    Camera Shooting modes Auto Use this mode to allow the camera to evaluate the surroundings and determine the ideal mode for the photo. On the Apps screen, tap Camera → MODE → Auto. Selfie Use this mode to take a self-portrait using the front camera. On the Apps screen, tap Camera.
  • Page 64 Camera Show your palm to the screen or tap to take a photo of yourself. Slowly rotate the device left and then right to take a panoramic photo. The device combines the photos into a single panoramic image. • Make sure to keep the blue frame inside the viewfinder window. •...

  • Page 65: Animated Gif

    Camera Night Use this mode to take a photo in low-light conditions, without using the flash. On the Apps screen, tap Camera → MODE → Night. Animated GIF Use this mode to create an animated photo from a series of photos. On the Apps screen, tap Camera →...

  • Page 66: Camera Settings

    Camera Camera settings On the Apps screen, tap Camera → . Not all of the following options are available in both still camera and video camera modes. • : Activate or deactivate the flash. • : Set the device to take a number of photos at preset intervals when taking photos with the front camera.
  • Page 67 Camera • Location tags: Set the device to attach the location tag to the photo. • To improve GPS signals, avoid shooting in locations where the signal may be obstructed, such as between buildings or in low-lying areas, or in poor weather conditions.

  • Page 68: Gallery

    Gallery Viewing content on the device On the Apps screen, tap Gallery and select an image or a video. Video files show the icon on the preview thumbnail. To hide or show the menu bar and the preview thumbnails, tap the screen. Send the image to others.

  • Page 69: Viewing Content Stored On Other Devices

    Gallery Viewing content stored on other devices Search for content that is stored in other devices and view it on your device. Tap Gallery on the Apps screen. Accessing content on a nearby device To use this feature, open the Apps screen, tap Settings → NFC and sharing → Nearby devices, and then tap the Nearby devices switch to activate it.

  • Page 70: Safety Assistance

    Safety assistance Emergency mode About emergency mode Use this mode to extend the device’s standby time when you are in an emergency situation. When this mode is activated, the screen brightness decreases and battery consumption is reduced by restricting some features. You can also turn on the flash, sound alarms, and send your location information to others in a message.

  • Page 71: Help Message

    Safety assistance Deactivating emergency mode To deactivate emergency mode, press and hold the Power button, and then tap Emergency mode. Alternatively, tap → Disable Emergency mode. Emergency mode is deactivated. Help message About help message You can preset contacts to send a message to in an emergency. Send messages to your primary contacts by quickly pressing the Power button three times.

  • Page 72: Useful Apps And Features

    Useful apps and features S Finder Use this app to search for content on the device. You can apply various filters and view the search history. Open the notifications panel and tap S Finder. Searching for content Tap the search field and enter a keyword, or tap and say a keyword.
  • Page 73 Useful apps and features Select an item. Select a calendar to use or sync with. Enter a title. Attach a map showing the location of the event. Set a start and end date for the event. Add more details. Tap SAVE to save the event or task. Syncing events and tasks with your accounts Tap S Planner on the Apps screen.

  • Page 74: Voice

    Useful apps and features S Voice About S Voice Use this app to command the device by voice to perform various features. Tap S Voice on the Apps screen. Alternatively, press the Home button twice. To deactivate the access by pressing the Home button, tap → Settings, and then deselect Open via the home key.

  • Page 75: Internet

    Useful apps and features Waking up S Voice in standby mode If S Voice is not used for a certain period, it automatically switches to standby mode. Tap the microphone icon or say “Hi Galaxy” to the device to resume voice recognition. Changing the wake-up command You can change the wake-up command from “Hi Galaxy”.

  • Page 76: Music

    Useful apps and features Music Playing music Tap Music on the Apps screen. Select a music category, and then select a song to play. Search for other devices to play Access additional options. the file. Adjust the volume. Set the file as your favourite song.
  • Page 77 To use this feature, sign in to your Samsung account. On the Music main screen, tap DEVICES and select a device in Registered devices to access and play music. You can play the song on the devices that are registered to Samsung link. Visit link.samsung.com for more information.

  • Page 78: Video

    Useful apps and features Video Playing videos Tap Video on the Apps screen. Select a video to play. Search for other Adjust the volume. devices to play the file. Access additional options. Move forwards or Pause and resume backwards by playback.
  • Page 79 To use this feature, sign in to your Samsung account. On the Video main screen, tap DEVICES and select a device in Registered devices to access and play the video. You can play the video on the devices registered to Samsung link. Visit link.samsung.com for more information.

  • Page 80: Studio

    Useful apps and features Studio Edit images or videos by applying various effects. Tap Studio on the Apps screen. Select an option and edit images or videos. Edit images by applying various effects. Combine several images together to create a collage. Apply various effects to the images you have taken in Shot &...

  • Page 81: Clock

    Useful apps and features Clock Alarm On the Apps screen, tap Clock → Alarm. Setting alarms in the alarms list, set an alarm time, select the days on which the alarm will repeat, set other various alarm options, and then tap DONE. To activate or deactivate alarms, tap next to the alarm in the alarms list.

  • Page 82: World Clock

    Useful apps and features World clock On the Apps screen, tap Clock → World clock. Creating clocks and enter a city name or select a city from the cities list. To apply daylight savings time, tap and hold a clock, and then tap Deleting clocks Tap →...

  • Page 83: Calculator

    Useful apps and features Calculator Use this app for simple or complex calculations. Tap Calculator on the Apps screen. Rotate the device to landscape orientation to display the scientific calculator. If Screen rotation is disabled, tap → Scientific calculator. To see the calculation history, tap to hide the keypad.

  • Page 84: Voice Recorder

    Useful apps and features Voice Recorder Recording voice memos Tap Voice Recorder on the Apps screen. to start recording. Speak into the microphone. Tap to pause recording. To cancel recording, tap . Tap to finish recording. While recording a voice memo, tap to insert a bookmark.

  • Page 85: Dropbox

    Useful apps and features Playing voice memos Tap Voice Recorder on the Apps screen. and select a voice memo to play. • : Trim the voice memo. • : Set a portion of the voice memo for loop playback. • : Adjust the playback speed.

  • Page 86: Flipboard

    Useful apps and features Flipboard Use this app to view live social network updates and news in a personalized magazine format. Tap Flipboard on the Apps screen. This app may not be available depending on the region or service provider. When you launch this app for the first time or restart it after performing a data reset, follow the on-screen instructions to finish the setup.

  • Page 87: Voice Search

    Useful apps and features Drive Store your content on the cloud, access it from anywhere, and share it with others. YouTube Watch or create videos and share them with others. Photos Manage photos, albums, and videos that you have saved on the device and uploaded to Google+.

  • Page 88: Connecting With Other Devices

    Bluetooth creates a direct wireless connection between two devices over short distances. Use Bluetooth to exchange data or media files with other devices. • Samsung is not responsible for the loss, interception, or misuse of data sent or received via Bluetooth.

  • Page 89: Sending And Receiving Data

    Connecting with other devices Select a device to pair with. If your device has paired with the device before, tap the device name without confirming the auto-generated passkey. If the device you want to pair with is not in the list, request that the device turns on its visibility option.

  • Page 90: Wi-Fi Direct

    Connecting with other devices Unpairing Bluetooth devices On the Apps screen, tap Settings → Bluetooth. The device displays the paired devices in the list. next to the device’s name to unpair. Tap Unpair. Wi-Fi Direct About Wi-Fi Direct Wi-Fi Direct connects devices directly via a Wi-Fi network without requiring an access point. Connecting to other devices On the Apps screen, tap Settings →...
  • Page 91 Connecting with other devices Sending and receiving data You can share data, such as contacts or media files, with other devices. The following actions are an example of sending an image to another device. Sending an image On the Apps screen, tap Gallery. Select an image.

  • Page 92: Nfc

    Connecting with other devices About NFC Your device allows you to read near field communication (NFC) tags that contain information about products. You can also use this feature to make payments and buy tickets for transportation or events after downloading the required apps. The device contains a built-in NFC antenna around the rear camera lens.

  • Page 93: Beam

    Connecting with other devices Making a purchase with the NFC feature Before you can use the NFC feature to make payments, you must register for the mobile payment service. To register or get more information about the service, contact your service provider.
  • Page 94 When Touch to beam. appears on the screen, tap your device’s screen to send the file. • Do not send copyright-protected data via S Beam. Doing so may violate copyright laws. Samsung is not responsible for any liabilities caused by the illegal use of copyrighted data.

  • Page 95: Quick Connect

    Connecting with other devices Quick Connect About Quick connect Use this feature to easily search and connect to nearby devices. You can also conveniently share content stored on your device with computers. • If the device you want to connect does not support the Quick connect feature, activate its Wi-Fi Direct feature before launching Quick Connect on your device.

  • Page 96: Screen Mirroring

    Connecting with other devices Sharing content Share content with the connected devices. Open the notifications panel and tap Quick Connect. Select a device from the list of detected devices. Select a media category. Select the content to share and tap DONE. Your device sends the content to the connected device.
  • Page 97 Connecting with other devices • This feature may not be available depending on the region or service provider. • Some files may be buffered during playback, depending on the network connection. • To save energy, deactivate this feature when not in use. •...

  • Page 98: Mobile Printing

    Connecting with other devices Mobile printing Connect the device to a printer via Wi-Fi or Wi-Fi Direct, and print images or documents. Some printers may not be compatible with the device. Adding printer plug-ins Add printer plug-ins for printers you want to connect the device to. On the Apps screen, tap Settings →...

  • Page 99: Device & Data Manager

    Launch Samsung Kies and connect the device to the computer. Samsung Kies automatically recognizes the device and shows available updates in a dialogue box, if any. Click the Update button in the dialogue box to start upgrading. Refer to the Samsung Kies help for more information about how to upgrade.

  • Page 100: Transferring Files Between The Device And A Computer

    Transfer files between your device and the computer. Connecting with Samsung Kies Samsung Kies is a computer app that manages media content and personal information with Samsung devices. Download the latest Samsung Kies from the Samsung website. Connect the device to the computer using the USB cable.

  • Page 101: Backing Up And Restoring Data

    On the Apps screen, tap Settings → Accounts → Add account → Samsung account, and then sign in to your Samsung account. Tap Samsung account → Backup, tick the items to back up, and then tap BACK UP NOW → BACK UP.

  • Page 102: About Settings

    Settings About Settings Use this app to configure the device, set app options, and add accounts. Tap Settings on the Apps screen. To search for settings by entering keywords, tap You can change the view mode to separate tabs or a list. Tap → View as and select a view mode.
  • Page 103 Settings To use options, tap . • Scan: Search for available networks. • Wi-Fi Direct: Activate Wi-Fi Direct and connect devices directly via Wi-Fi to share files. • Advanced: Customize Wi-Fi settings. • WPS push button: Connect to a secured Wi-Fi network with a WPS button. •...

  • Page 104: Flight Mode

    Settings Tethering and Mobile hotspot Use the device as a mobile hotspot to share the device’s mobile data connection with other devices. Refer to Tethering and Mobile hotspot for more information. On the Settings screen, tap Tethering and Mobile hotspot. •...

  • Page 105: Nearby Devices

    Settings Location Change settings for location information permissions. On the Settings screen, tap Location, and then tap the Location switch to activate it. • Mode: Select a method to collect your location data. • Recent location requests: View which apps request your current location information and their battery usage.

  • Page 106: More Networks

    Settings Printing Configure settings for printer plug-ins installed on the device. You can search for available printers or add one manually to print files. Screen Mirroring Activate the screen mirroring feature and share your display with others. MirrorLink Mirror your device screen on a car display. Your car system must support MirrorLink to use this feature.

  • Page 107: Device

    Settings Mobile networks • Mobile data: Set the device to use data connections on any mobile network. • Data roaming: Set the device to use data connections when you are roaming. • Access Point Names: Set up access point names (APNs). •...
  • Page 108 Settings Display and wallpaper Change the display settings. On the Settings screen, tap Display and wallpaper. • Brightness: Set the brightness of the display. • Wallpaper: – Home screen: Select a background image for the Home screen. – Lock screen: Select a background image for the locked screen. –...

  • Page 109: Lock Screen

    Settings Lock screen Change the settings for the locked screen. On the Settings screen, tap Lock screen. • Screen lock: Change the screen lock method. The following options may vary depending on the screen lock feature selected. • Show information: Set the device to show information on the lock screen, including date, time, and other information from your applications.

  • Page 110: Personalization

    Accounts Add email or SNS accounts. On the Settings screen, tap Accounts. Cloud Change settings for syncing data or files with your Samsung account or Dropbox cloud storage. On the Settings screen, tap Cloud. Backup and reset Change the settings for managing settings and data.
  • Page 111 Settings Easy mode Set the device to easy mode. On the Settings screen, tap Easy mode. • Standard mode: Set the device to standard mode. • Easy mode: Set the device to easy mode. • Easy applications: Select apps to apply simpler layouts. Accessibility Use this feature to improve accessibility to the device.
  • Page 112 – Turn off all sounds: Set the device to mute all device sounds, such as media sounds, and the caller’s voice during a call. – Samsung subtitles (CC): Set the device to display closed captions on content supported by Samsung and to change the closed caption settings.

  • Page 113: System

    Select a display language for all menus and apps. Default Select a default keyboard type for text input. Samsung keyboard The available options may vary depending on the region or service provider. • English(US): Select a default keyboard layout. • Select input languages: Select languages for text input.

  • Page 114: Google Voice Typing

    • Vibration: Set the device to vibrate when a key is touched. • Character preview: Set the device to display a large image of each character tapped. • Reset settings: Reset Samsung keyboard settings. Google voice typing • Language: Select languages for text input.

  • Page 115: Pointer Speed

    Settings Text-to-speech options • Preferred TTS engine: Select a speech synthesis engine. To change the settings for speech synthesis engines, tap • Speech rate: Select a speed for the text-to-speech feature. • Listen to an example: Listen to the spoken text for an example. •...
  • Page 116 Settings Safety assistance Activate emergency mode and set primary contacts and messages. Refer to Emergency mode for more information. On the Settings screen, tap Safety assistance. • Emergency mode: Set the device to activate emergency mode and reduce battery consumption by using basic functions, such as calling. •...
  • Page 117 • Remote controls: Set the device to allow control of your lost or stolen device remotely via the Internet. To use this feature, you must sign in to your Samsung account. • SIM change alert: Activate or deactivate the Find my mobile feature which helps locate the device when lost or stolen.

  • Page 118: About Device

    • Security policy updates: Set the device to check and download security updates. • Send security reports: Set the device to automatically send the updated security reports to Samsung. • Storage type: Set a storage type for credential files. • Trusted credentials: Use certificates and credentials to ensure secure use of various apps.

  • Page 119: Applications

    Settings Applications Application manager View and manage the apps on your device. On the Settings screen, tap Application manager. Default applications Select a default setting for using apps. On the Settings screen, tap Default applications. Application settings Customize the settings for each app. On the Settings screen, tap Application settings.

  • Page 120: Appendix

    Appendix Troubleshooting Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: •...
  • Page 121 • Restart your device to clear any temporary software bugs. • Ensure that your device software is upgraded to the latest version. • If the touch screen is scratched or damaged, visit a Samsung Service Centre. Your device freezes or has fatal errors If your device freezes or hangs, you may need to close apps or turn off the device and turn it on again.
  • Page 122 • Ensure that the charger is connected properly. • Visit a Samsung Service Centre and have the battery replaced. The battery depletes faster than when first purchased • When you expose the device or the battery to very cold or very hot temperatures, the useful charge may be reduced.
  • Page 123 • Free some memory by transferring files to a computer or deleting files from your device. • Restart the device. If you are still having trouble with the camera app after trying these tips, contact a Samsung Service Centre. Photo quality is poorer than the preview •...
  • Page 124 • If you are a Windows XP user, ensure that you have Windows XP Service Pack 3 or higher installed on your computer. • Ensure that you have Samsung Kies or Windows Media Player 10 or higher installed on your computer.

  • Page 125: Removing The Battery (Non-Removable Type)

    Data stored in the device has been lost Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in the device.
  • Page 126 Appendix Remove the Home button, and then loosen and remove the screws. Remove the circuit board by lifting it out of the case using an opening tool, then put the case aside and place the circuit board face down on a flat work surface. Disconnect the battery connector as shown in the image below.
  • Page 127 Appendix Push the back of the battery with your fingers and remove the battery. Make sure not to press or puncture the battery with your fingernails or other objects when removing it. This may cause explosion or fire.

  • Page 128: Health And Safety

    • Use only Samsung-approved charger specifically designed for your device. Incompatible battery and charger can cause serious injuries or damage to your device. • Samsung cannot be responsible for the user’s safety when using accessories or supplies that are not approved by Samsung.
  • Page 129 Health and Safety • Avoid exposing the device to high external pressure, which can lead to an internal short circuit and overheating. Protect the device and charger from damage • Avoid exposing your device to very cold or very hot temperatures. •...
  • Page 130 Health and Safety Caution: Failure to comply with safety cautions and regulations can cause injury or property damage Do not use your device near other electronic devices • Most electronic devices use radio frequency signals. Your device may interfere with other electronic devices.
  • Page 131 If you notice strange smells or sounds coming from your device, or if you see smoke or liquids leaking from the device, stop using the device immediately and take it to a Samsung Service Centre • Failure to do so may result in fire or explosion.
  • Page 132 Health and Safety Care for and use your mobile device properly Keep your device dry • Humidity and liquids may damage the parts or electronic circuits in your device. • Do not turn on your device if it is wet. If your device is already on, turn it off immediately (if the device will not turn off or you cannot remove the battery, leave it as-is).
  • Page 133 Health and Safety device, consult a physician before using the device. • If you feel discomfort, such as a muscle spasm, or disoriented, stop using the device immediately and consult a physician. • To prevent eye strain, take frequent breaks while using the device. Reduce the risk of repetitive motion injuries When you repetitively perform actions, such as pressing keys, drawing characters on a touch screen with your fingers, or playing games, you may experience occasional discomfort in your...
  • Page 134 Do not use the device if the screen is cracked or broken • Broken glass or acrylic could cause injury to your hands and face. Take the device to a Samsung Service Centre to have it repaired. Install mobile devices and equipment with caution •...
  • Page 135 Do not disassemble, modify, or repair your device • Any changes or modifications to your device can void your manufacturer’s warranty. If your device needs servicing, take your device to a Samsung Service Centre. When cleaning your device, mind the following •...
  • Page 136 Protect your personal data and prevent leakage or misuse of sensitive information • While using your device, be sure to back up important data. Samsung is not responsible for the loss of any data. • When disposing of your device, back up all data and then reset your device to prevent misuse of your personal information.

  • Page 137: Correct Disposal Of This Product

    Health and Safety Malware and viruses To protect your device from malware and viruses, follow these usage tips. Failure to do so may result in damages or loss of data that may not be covered by the warranty service • Do not download unknown applications. •...
  • Page 138 THE USE OF ANY CONTENT OR SERVICE BY YOU OR ANY THIRD PARTY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. ” Third party services may be terminated or interrupted at any time, and Samsung makes no representation or warranty that any content or service will remain available for any period of time.

  • Page 139: Acknowledging Special Precautions And Industry Canada Notice

    Health and Safety Acknowledging Special Precautions and Industry Canada Notice Cautions Any changes or modifications to your device not expressly approved in this document could void your warranty for this equipment, and void your authority to operate this equipment. Only use approved batteries, antennas, and chargers. The use of any unauthorized accessories may be dangerous and void the phone warranty if they cause damage or a defect to the device.
  • Page 140 The model number, regulatory number, and serial number are located on a nameplate inside the battery compartment. Record the serial number in the space provided below. This will be helpful if you need to contact us about your phone in the future. Model: SM-A500W Serial No.:...
  • Page 141 No part of this guide may be reproduced, distributed, translated, or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or storing in any information storage and retrieval system, without the prior written permission of Samsung Electronics.

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