Troubleshooting Manual TM‐12‐011 1. Troubleshooting By LED Display or Wired Controller Display Applicable Model Non Inverter Split Series Product Range FTYN25/35/50/60LV1B LED Indication SLEEP COOL/HEAT TIMER Wired Details of Controller Operation / Faulty Indication Malfunction Display (Reference Page) (Red) (Green/Red) (Yellow) Cooling mode Green Heating mode Timer On Sleep mode On...
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TM‐12‐011 Troubleshooting Manual 1.1 “E1” Room air sensor contact open / short Wired Controller E1 Display LED indications Error Generation The error is generated when room sensor is disconnected or shorted while system running. Supposed causes The possible causes are: Faulty sensor Broken wire Loosen wire contact Troubleshooting ...
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Troubleshooting Manual TM‐12‐011 1.2 “E2” Indoor coil sensor open Wired Controller E2 Display LED indications Error Generation The error is generated when indoor coil sensor is disconnected while system running. Supposed causes The possible causes are: Broken wire Loosen wire contact Troubleshooting 3 ...
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TM‐12‐011 Troubleshooting Manual 1.3 “E3” Outdoor coil sensor open Wired Controller E3 Display LED indications Error Generation The error is generated when outdoor coil sensor is disconnected while system running. Supposed causes The possible causes are: Broken wire Loosen wire contact Troubleshooting ...
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Troubleshooting Manual TM‐12‐011 1.4 “E4” Compressor overload / Indoor coil sensor short / Outdoor coil sensor short Wired Controller E4 Display LED indications Error Generation The error is generated when outdoor coil sensor > 68˚C in cooling or indoor coil sensor > 68˚C in heating; indoor coil sensor is shorted; outdoor coil sensor is shorted. Supposed causes The possible causes are: Compressor high current Faulty indoor coil sensor Faulty outdoor coil sensor Troubleshooting 5 ...
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TM‐12‐011 Troubleshooting Manual “E5” Low refrigerant charge / Gas leak Wired Controller E5 Display LED indications Error Generation The error is generated when indoor coil sensor temperature is > 25˚C in cooling or < 20˚C in heating after compressor running for 30minutes. Supposed causes The possible causes are: Refrigerant leaking Indoor coil sensor faulty Troubleshooting ...
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Troubleshooting Manual TM‐12‐011 “E8” Hardware error (tact switch pin short) Wired Controller E8 Display LED indications Error Generation The error is generated when tact switch pin is shorted. Supposed causes The possible causes are: Tact switch pin is short circuit. Troubleshooting 7 ...
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TM‐12‐011 Troubleshooting Manual “E9” No Feedback from indoor fan motor Wired Controller E9 Display LED indications Error Generation The error is generated when there is no signal feedback from indoor fan motor. Supposed causes The possible causes are: Indoor fan motor is malfunction Indoor fan motor connection wiring loosen Troubleshooting ...
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Troubleshooting Manual TM‐12‐011 2. Troubleshooting By Component Failure Component Failure Type Failure Causes Reference Page • Wrong wiring Compressor 2.1 Unit not working 10 • Terminal burnt • Poor ventilation • Short body • Jammed • High Ampere • Compressor noisy 2.2 Unit not cold 11 • Poor ventilation • Short body • Jammed • High Ampere • Compressor noisy 2.3 Outdoor noisy ...
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TM‐12‐011 Troubleshooting Manual 2.1 Unit Not Working Supposed causes The possible causes are: • Wrong wiring • Terminal burnt • Poor ventilation • Short body • Jammed • High Ampere Troubleshooting → (i) → (ii) → (iii) → (iv) → (v) → (vi) ...
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Troubleshooting Manual TM‐12‐011 2.2 Unit Not Cold Supposed causes The possible causes are: • Compressor jammed • Poor ventilation • Short body • Jammed • High Ampere Troubleshooting Unit not cold → (v) Is the compressor jammed? Jammed Is the indoor and outdoor unit → (iii) Poor ventilation properly ventilated? Check the compressor, is it short → (iv) Short body body? Is the compressor making humming → (vii) Compressor noisy noise? Check the running amp of the compressor. → (vi) High Amp Is it within specification? Main ...
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TM‐12‐011 Troubleshooting Manual 2.3 Outdoor Noisy Supposed causes The possible causes are: • Compressor noisy • Unit noisy Troubleshooting Outdoor noisy Is the noise generated from the Compressor noisy compressor? → (vii) Unit noisy → (viii) ...
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Troubleshooting Manual TM‐12‐011 2.4 Fan Motor Short Body Supposed causes The possible causes are: • Severe fluctuation of voltage • Winding scratch during assembly process • Expose to the wet humidity environment • Assembly method incorrect Troubleshooting Refer to S/N sticker on unit Refer to wiring diagram on unit Refer to Appendix: Table 2 13 ...
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TM‐12‐011 Troubleshooting Manual 2.5 Fan Motor Noisy Supposed causes The possible causes are: • Bearing misalign during the assembly process • Assembly method not correct • Anti rust coating not enough • Expose to the wet humidity environment Troubleshooting ...
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Troubleshooting Manual TM‐12‐011 2.6 Fan Motor Jammed Supposed causes The possible causes are: • Grease dry offs • Assembly method not correct • Anti rust coating not enough • Expose to the wet humidity environment Troubleshooting 15 ...
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TM‐12‐011 Troubleshooting Manual 2.7 Fan Motor Not Working Supposed causes The possible causes are: • Severe fluctuation of voltage • Thermal overload • Winding scratch during assembly process • Expose to the wet humidity environment Troubleshooting ...
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Troubleshooting Manual TM‐12‐011 2.8 Fan Motor Running Slow Supposed causes The possible causes are: • Capacitor wire loose/burst • Auxiliary winding/ Lead wire broken • Wrong wire color Troubleshooting 17 ...
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TM‐12‐011 Troubleshooting Manual 2.9 PCB Not Functioning Supposed causes The possible causes are: • Noise interference • Connection loosen • Transformer faulty • Component faulty Troubleshooting ...
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Troubleshooting Manual TM‐12‐011 (i) Wrong Wiring Supposed causes The possible causes are: • Wire connection is loosen • Lead wire is broken Troubleshooting Wrong wiring Is the wiring connection of compressor Reconnect the compressor wiring connected correctly? and restart the system Tighten the compressor wiring and Is the wiring connection loose? restart the system Replace the compressor wire and Is the wire broken or too old? restart the system 2.1 Unit Not Working Main 19 ...
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TM‐12‐011 Troubleshooting Manual (ii) Terminal Burnt Supposed causes The possible causes are: • Voltage fluctuation • Incorrect capacitor specification Troubleshooting ...
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Troubleshooting Manual TM‐12‐011 (iii) Poor Ventilation Supposed causes The possible causes are: • Filter dirty • Blockage at discharge air • Fan motor is malfunction Troubleshooting 2.1 Unit Not Working 21 ...
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TM‐12‐011 Troubleshooting Manual (iv) Compressor Short Body Faulty Compressor Short Body Phenomenon Supposed causes The possible causes are: • Less oil return • Liquid flash back • Winding is scratched Troubleshooting ...
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Troubleshooting Manual TM‐12‐011 (v) Compressor Jammed Faulty Jammed Phenomenon Supposed causes The possible causes are: • Less oil return • Thermal overload • Lock rotor activate (running current > lock rotor ampere) Troubleshooting 23 ...
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TM‐12‐011 Troubleshooting Manual (vi) Compressor High Ampere Supposed causes The possible causes are: Low voltage supply Blockage at air discharge Low refrigerant charge Indoor/Outdoor fan not running Chocking in refrigerant system Troubleshooting ...
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Troubleshooting Manual TM‐12‐011 (vii) Compressor Noisy Supposed causes The possible causes are: Low refrigerant charge Blockage at air discharge Chocking in refrigerant system Liquid return to compressor Troubleshooting 25 ...
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TM‐12‐011 Troubleshooting Manual (viii) Unit Noisy Faulty Unit Noisy Phenomenon Supposed causes The possible causes are: • Metal parts touching • Fan motor humming noise Troubleshooting 2.3 Outdoor Noise ...
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TM‐12‐011 Troubleshooting Manual Appendix: Table 2 Fan Motor Winding Resistance (i) Indoor Unit Model Resistance (Ω) Coil Color FTYN25LV1B FTYN35LV1B FTYN50LV1B FTYN60LV1B Main White‐Black 435.0 435.0 297.0 211.0 Aux Black‐Red 336.0 336.0 247.4 246.9 Note: 1. The above resistance is measured at 20˚C for reference only. Tolerance is ±15% 2. Specification is subjected to change by manufacturer without prior notice. (ii) Outdoor Unit Model ...