Gold Line glipfone User Manual page 24

A: When you receive a voice message, an email will automatically be sent to
your email account containing a .wav file. This file can then be played
using any audio player on your computer.
21. Q: How long will the phone ring before a call is forwarded to Voicemail?
A: The phone will ring for 30 seconds.
22. Q: Why are all my calls going to voicemail?
A: You may have activated the "send all calls to voice mail" service. Dial *53
to deactivate it.
23. Q: I forgot my Voicemail PIN. How do I get a new one?
A: Call our customer service center by dialing *0 or Toll-free number
1.866.709.4545. The representative will ask you some questions for
identification purposes and will give you a new temporary PIN.
24. Q: How do I activate and deactivate the GL phone services?
A: Please refer to Chapter 6, Page 20 of this manual.
25. Q: Why are all my forwarded calls going to my GL Voicemail?
A: Your account has insufficient funds. Call customer service or go to
www.glipfone.com to recharge your account.
26. Q: How many voicemail messages can I have in my mailbox at any one time?
A: There is no limit on the number of voicemails you are able to have.
27. Q: How can I personalize my Voicemail PIN?
A: Dial *4
Select the advanced options
Press 5 to change your PIN
28. Q: I have more than one telephone number assigned to my account. How
many voice mails do I have?
A: Your voice mail is assigned to your unique GLIPFone number. So it is not
necessary to configure another voice mail for you.
Group of Gold Line
180 West Beaver Creek Road
Richmond Hill, Ontario
L4B 1B4 Canada
23
Tel:905.709.3570
Fax: 905.709.6901
www.GLIPFone.com