Frequently Asked Questions; Troubleshooting - Philips WP3890 User Manual

11 Frequently asked
questions
Can I use the Philips pure water dispenser to
purify well/bore water?
Yes. The pure water dispenser was designed to
purify drinkable water from e.g. municipal water
sources, wells or bores. It is not intended to purify
lake water, river water, sewage water or other
types of untreated water. If you use well/bore
water, we recommend that you have your water
tested regularly.
Can treated water be stored?
Yes. To prevent treated water from becoming
contaminated, store it in a clean container with a
tight-fitting lid. If properly refrigerated in an airtight
container, treated water can be stored for up to
8 hours.
Can ultraviolet light make the water radioactive?
No. Ultraviolet light is not radioactive. As a result,
it is impossible for water treated with ultraviolet
light to become radioactive.
Does the Philips pure water dispenser change
the taste of water?
The taste of water depends on what is in the
water. The pure water dispenser removes many
substances such as particulates and chlorine, thus
improving the taste, odour, and clarity of the water.
What is so special about the UV lamp?
Ultraviolet light is an effective way to destroy
microorganisms without the use of chemicals. The
UV lamp produces light in a specific wavelength
that is destructive to microorganisms. The light
needs to have the right intensity and the water
must be exposed to the light for a specific amount
of time for it to get the right dose of UV light.
18

12 Troubleshooting

The filter indicator flashes.
Filter life coming to an end. Buy and install new
filter
The filter indicator lights up continuously.
You need to replace the filter. Replace the filter
(see chapters 'Cleaning and maintenance' and
'Replacement').
The battery indicator flashes red.
The battery is almost empty. Switch on the
appliance to let the battery charge.
The battery indicator lights up continuously red.
The battery is charging.
Water drips from the appliance.
One or more pipes inside the appliance are
not connected properly. Check all connections.
Contact your dealer or an authorised Philips
service centre.
The UV indicator lights up continuously.
An error occurred in the UV chamber. Check
if the cover of the UV chamber is closed. Clean
the quartz tube (see chapter 'Cleaning and
maintenance'). If the problem persists, contact
your dealer or an authorised Philips service centre.
The appliance does not dispense water, even
though there are no error indications.
•
WP3890 only: There is no mains power. Check
if the power supply works and if the plug is
inserted in the wall socket properly.
•
The filter has not been placed properly. Place
the filter properly
•
You have not used an original Philips
replacement filter. Always replace the filter with
an original Philips filter, type WP3990.
• The fuse has blown due to voltage fluctuations.
Contact your dealer or an authorised Philips
service centre.