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Advantech TREK-520 User Manual page 2

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Copyright
The documentation and the software included with this product are copyrighted
2010 by Advantech Co., Ltd. All rights are reserved. Advantech Co., Ltd.
reserves the right to make improvements in the products described in this
manual at any time without notice. No part of this manual may be reproduced,
copied, translated or transmitted in any form or by any means without the prior
written permission of Advantech Co., Ltd. Information provided in this manual is
intended to be accurate and reliable. How- ever, Advantech Co., Ltd. assumes
no responsibility for its use, nor for any infringements of the rights of third
parties, which may result from its use.
Acknowledgements
Intel and Atom are trademarks of Intel Corporation. Microsoft Windows and
MS-DOS are registered trademarks of Microsoft Corp. All other product
names or trademarks are properties of their respective owners.
Product Warranty (2 years)
Advantech warrants to you, the original purchaser, that each of its products will
be free from defects in materials and workmanship for two years from the date
of purchase.
This warranty does not apply to any products which have been repaired or
altered by persons other than repair personnel authorized by Advantech, or
which have been subject to misuse, abuse, accident or improper installation.
Advantech assumes no liability under the terms of this warranty as a
consequence of such events.
Because of Advantech's high quality-control standards and rigorous testing,
most of our customers never need to use our repair service. If an Advantech
product is defective, it will be repaired or replaced at no charge during the
warranty period. For out- of-warranty repairs, you will be billed according to the
cost of replacement materials, service time and freight. Please consult your
dealer for more details.
If you think you have a defective product, follow these steps:
1.
Collect all the information about the problem encountered. (For example,
CPU speed, Advantech products used, other hardware and software used,
etc.) Note anything abnormal and list any onscreen messages you get
when the problem occurs.
2.
Call your dealer and describe the problem. Please have your manual,
product, and any helpful information readily available.
3.
If your product is diagnosed as defective, obtain an RMA (return
merchandise authorization) number from your dealer. This allows us to
process your return more quickly.
4.
Carefully pack the defective product, a fully-completed Repair and
Replacement Order Card and a photocopy proof of purchase date (such as
your sales receipt) in a shippable container. A product returned without
proof of the purchase date is not eligible for warranty service.
5.
Write the RMA number visibly on the outside of the package and ship it
prepaid to your dealer.
TREK-520 User Manual
ii

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