Motorola moto x Manual page 68

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Product with a new or 'as new' reconditioned Product; or (3) refund the purchase price. Any
refunded or replaced Product shall become the property of Motorola.
What is not covered?
This Limited Warranty does not cover the following unless they occurred because of a defect
in materials or workmanship:
(a) Batteries or any protective coatings the performance of which naturally deteriorates over
time.
(b) Cosmetic damage, including scratches, dents, cracks or other cosmetic damage from
normal wear and tear.
(c) Damage caused by use with non-Motorola products. Defects or damage that result from
the use of non-Motorola branded or certified compatible products, accessories or other
peripheral equipment and/or software.
(d) Damage caused beyond the reasonable control of Motorola, including damage caused
by (i) accident, abuse, misuse; (ii) operating a Product outside its permitted or intended uses
as defined in the Products' User Manual, Quick Start Guide, Online Tutorials, and other
documentation provided to you (including use of the Products for [commercial rental]
purposes); (iii) improper storage (e.g. subjecting the Product to extreme temperatures),
abuse or neglect (e.g. broken/bent/missing clips/fasteners/connectors); impact damage
(e.g. dropping the Product); (iv) contact with liquids, water, rain, extreme humidity, unusually
heavy perspiration or other moisture; sand, food, dirt or similar substances (except for
Products sold as resistant to such substances, but then only to the extent the damage was not
caused by incorrectly securing the phone's protective elements or subjecting a Product to
conditions beyond its stated specifications or limits); or (v) flood, fire, earthquake, tornado or
other acts of God not within Motorola's reasonable control.
(e) Unauthorized service. Defects or damage resulting from someone other than Motorola or
a Motorola authorized service center servicing, testing, adjusting, installing, maintaining,
altering, or tampering with the Products.
(f) Products that have been modified in any manner without the written permission of
Motorola, including (i) serial numbers, date tags or other manufacturer coding that has been
removed, altered or obliterated; (ii) mismatched or duplicated serial numbers; (iii) broken
seals or other evidence of tampering; or (iv) which have been modified or show evidence of
attempts to modify them.
IMPORTANT: IT IS ILLEGAL TO USE THIS PRODUCT IF IT CEASES TO COMPLY WITH THE
GOVERNMENT AUTHORIZATIONS THAT APPROVED ITS RELEASE. THEREFORE, YOU
MUST NOT MAKE CHANGES TO THE PRODUCT AFFECTING ITS EMISSION,
MODULATION, TRANSMISSION CHARACTERISTICS, INCLUDING POWER LEVELS,
OPERATING FREQUENCIES AND BANDWIDTHS, SAR LEVELS, DUTY-CYCLE,
TRANSMISSION MODES AND THE INTENDED METHOD OF THE PRODUCT.
(g) Normal wear and tear or otherwise due to the normal aging of the Product.
(h) Defects, damages, or the failure of the Product due to any third party communication
service or network you subscribe to or use with the Product.
(i) Software.
What other limitations are there?
• TO THE EXTENT PERMITTED BY APPLICABLE LAW, MOTOROLA DOES NOT GIVE
ANY WARRANTIES OR MAKE ANY REPRESENTATIONS, EXPRESS OR IMPLIED, IN
RELATION TO THE PRODUCTS. IN PARTICULAR, MOTOROLA DOES NOT WARRANT
OR REPRESENT THAT THE PRODUCTS WILL MEET YOUR REQUIREMENTS, WORK IN
COMBINATION WITH ANY THIRD PARTY HARDWARE OR SOFTWARE OR SERVICES,
PROVIDE UNINTERRUPTED OR ERROR-FREE SERVICE, OR OPERATE WITHOUT RISK
OF DATA LOSS.
• YOU SHOULD BE AWARE THAT NO RETAILER OR OTHER THIRD PARTY IS
AUTHORIZED TO MAKE ANY REPRESENTATIONS ON BEHALF OF MOTOROLA OR
TO MODIFY THIS LIMITED WARRANTY.
• TO THE EXTENT PERMITTED BY APPLICABLE LAW, MOTOROLA SPECIFICALLY
DISCLAIMS ANY STATUTORY WARRANTIES WHICH MIGHT OTHERWISE APPLY.
• TO THE EXTENT PERMITTED BY APPLICABLE LAW, MOTOROLA SPECIFICALLY
DISCLAIMS LIABILITY, WHETHER IN CONTRACT, TORT OR UNDER OTHER LEGAL
THEORY (INCLUDING NEGLIGENCE), FOR DAMAGES IN EXCESS OF THE
PURCHASE PRICE OF THE PRODUCTS, OR FOR ANY INDIRECT, INCIDENTAL,
SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR LOSS OF REVENUE OR
PROFITS; LOSS OF BUSINESS; BUSINESS INTERRUPTION; LOSS OF OPPORTUNITY;
LOSS OF GOODWILL; LOSS OF REPUTATION; LOSS OF, DAMAGE TO, OR
CORRUPTION OF INFORMATION, DATA, SOFTWARE OR APPLICATIONS
(INCLUDING ANY COSTS ASSOCIATED WITH RECOVERING, PROGRAMMING, OR
REPRODUCING ANY INFORMATION, DATA, SOFTWARE, OR APPLICATIONS
STORED ON OR USED WITH MOTOROLA PRODUCTS); OR OTHER FINANCIAL LOSS
ARISING OUT OF OR IN CONNECTION WITH THE ABILITY OR INABILITY TO USE THE
PRODUCTS OR SERVICES PROVIDED UNDER THIS LIMITED WARRANTY. BY MAKING
A CLAIM UNDER THIS LIMITED WARRANTY YOU ACKNOWLEDGE THAT YOU
UNDERSTAND THAT.
• SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF
CERTAIN DAMAGES SO THE DISCLAIMERS MAY NOT LIMIT YOUR LEGAL RIGHTS
AGAINST MOTOROLA. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU
MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM JURISDICTION TO
JURISDICTION. THIS LIMITED WARRANTY DOES NOT SEEK TO TAKE THOSE RIGHTS
AWAY UNLESS THE APPLICABLE LAW ALLOWS YOU TO CONTRACT OUT OF THOSE
RIGHTS.
My Product is defective, what should I do?
1. Review the online Motorola customer support website at
www.motorola.com/support for troubleshooting information.