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TROUBLESHOOTING GUIDE
Problem
Possible Cause
Vehicle does not run
Undercharged battery
Charger is not working
Vehicle was running but
Loose wires or connectors
suddenly stopped
Undercharged battery
Short run time (less than
30 minutes per charge)
Battery is old and will not accept
full charge
Driving conditions are too stressful
Vehicle runs sluggishly
Vehicle is overloaded
Sometimes the vehicle
Loose wires or connectors
doesn't run, but other
times it does
Motor or electrical switch damage
Charger gets warm
Normal response to charger use
during use
Need Help? Visit our web site for updates and a list of authorized service centers at www.razor.com
or call toll-free at 866-467-2967 Monday - Friday 8:00 AM - 5:00 PM Pacific Time.
Solution
Charge the battery. A new battery should have been charged for at least 12
hours before using the vehicle for the first time and up to 8 hours after each
subsequent use.
Check all connections. Make sure the charger port is tightly plugged into the
charging port on the Bumper Buggie, and that the charger is plugged securely
into the wall.
Make sure power flow to the wall outlet is on.
You may check to see if your charger is working by using a volt meter or
asking your local Razor authorized service center to test your charger for you.
Check all wires and connectors to make sure they are tight.
Charge the battery. A new battery should have been charged for at least 12
hours before using the vehicle for the first time and up to 8 hours after each
subsequent use.
Check all wires and connectors. Make sure the battery connector is tightly
plugged into the charger connector, and that the charger is plugged securely
into the wall.
Make sure power flow to the wall outlet is on.
Even with proper care, a rechargeable battery does not last forever. Average
battery life is 1 to 2 years depending on vehicle use and conditions. Replace
only with a Razor replacement battery.
Use only on solid, flat, clean and dry surfaces such as pavement or level
ground.
Make sure you do not overload the vehicle by allowing more than one rider
at one time, exceeding the 55 lb. maximum weight limit, going up a hill or
towing objects behind the vehicle.
Check all wires around the motor and all connectors to make sure they
are tight.
Contact your local Razor authorized service center for diagnosis and repair.
No action required. This is normal for some chargers and is no cause for
concern. If your charger does not get warm during use, it does not mean that
it is not working properly.
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