Polaris 380 Owner's Manual page 9

Action: Sweep hose sprays too
much water out of the pool.
Solution: 1. Adjust the speed of the
sweep hose by tightening
the adjustment screw.
2. Replace the sweep hose
scrubber if it is worn
or missing.
3. Add a sweep hose weight
(order part #B2) to keep the
sweep hose from spraying.
Action: The cleaner does not clean
the entire pool.
Solution: 1. Check the hose length
reaches within 6" of the
farthest point of the pool.
If not, order a new hose
section from your
Polaris dealer.
2. Check thrust jet for 11:00
position that optimizes
random turning.
3. While the cleaner is
operating, hold it upside
down and look into the
vacuum tube. There should
be three distinct, even jets of
water. If there are not,
contact Customer Service or
a Polaris authorized Service
Center for assistance.
Action: The cleaner is running in
circles on its side.
Solution: 1. Check filter bag, if full it can
weigh the cleaner down on
one side.
2. Remove the head float and
shake it. If there is water in
the float, order a new one.
3. Check the hose floats to
make sure they are
spaced evenly.
Troubleshooting Worksheet
If these solutions do not result in
improved performance, contact the
Polaris dealer who sold you the cleaner
or call Customer Service.
In order to provide faster and more
convenient service, please have the
following information available at the
time of your call or when taking the
Polaris in for service.
1. Serial #:________________________
2. Wheel RPM:__________________
3. Is the back-up valve cycling?
Yes
4. Is the feed hose the proper length?
5. Are the swivels rotating freely?
6. How often do you clean the
filter screen in the in-line filter?
7. Are the vacuum jets obstructed?
(While the cleaner is operating, hold it upside
down and look into the vacuum tube. There
should be three distinct, even jets of water.)
8. Is the drive train functioning?
(As you spin each wheel independently,
all the wheels should spin.)
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No
Yes No
Yes No
Never Once a Week
Twice a Week Once a Month
Yes No
Yes No