Gear4 Renew SleepClock User Manual page 36

GEAR4 One-Year Warranty
Disruptive Limited, trading as GEAR4, warrants this product to be free from defects in workmanship
and materials at the point of sale. Subject to this product being used in accordance with its
instructions for use, the product shall continue to be free from defects, for a period of one (1) year
from the date of original purchase.
Any damage or defects caused by a failure to follow the instructions which relate to this product or
as the result of an accident, abuse, misuse, misapplication, product modification, faulty ancillary
equipment, improper voltage or current, lightning or other acts of God, commercial non-home use,
normal wear and tear, shipping damage or loss, damage to digital media players or damage caused
by the actions of anyone other than Disruptive Limited are expressly excluded from the warranty
stated above.
Disruptive Limited will, at its sole election, repair or replace any product that proves to be defective
in either or both of workmanship or materials and as covered by this warranty. If the product is no
longer manufactured or is out of stock at or after the time Disruptive Limited learns of the warranty
claim, Disruptive Limited may, at its sole election, replace your product with a similar product.
Disruptive Limited's liability is limited to the repair or replacement, of any defective product under
warranty and any incidental or consequential damages are expressly excluded to the fullest extent
permitted by law. This warranty is not transferable and does not extend to users other than the
person who originally purchased the product.
Nothing in this manual shall limit or exclude liability of Disruptive Limited for death or personal injury
resulting from Disruptive Limited's negligence, for fraud or fraudulent misrepresentation or breach of
the terms implied by Section 12 of the Sale of Goods Act 1979.
This warranty gives you specific legal rights in addition to the ones afforded you by the laws of your
country. This warranty is not intended to operate to limit such legal rights.
Australian Consumer Law
In Australia, the Trade Practices (Australian Consumer Law) Amendment Regulations 2010 (No. 1)
apply. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
You are entitled to a replacement or refund for a major failure and for compensation for any other
reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if
the goods fail to be of acceptable quality and the failure does not amount to a major failure.
66 GEAR4 | Renew SleepClock | User Manual
Return Policy / Warranty Service
Warranty claims will only be valid when proof of purchase is supplied to Disruptive Limited to
evidence that the product was purchased from an authorised Disruptive Limited dealer and that the
claim is within one (1) year of purchase. To make a warranty claim you must first contact Disruptive
Limited by email to support@gear4.com stating your name, full postal address, contact telephone
number, the name of the product and its serial number, date and place of purchase and a detailed
description of the problem you are experiencing.
If the defect is covered by this warranty then you will be provided with an authorisation number and
instructions for return shipment. Where possible, you must send to Disruptive Limited the damaged
or defective product. The returned product MUST be accompanied by the original proof of purchase.
We highly recommend that you retain a copy of this proof of purchase for your records. Disruptive
Limited shall not be responsible for lost or damaged products during shipment. Any product returned
without the original proof of purchase will be returned without being examined or tested and such
return shall be at the customer's expense.
To avoid any additional charges, all returns and exchanges must include the original packing
materials, product box, all included accessories which may include, but not necessarily be limited
to, power adapters or power cords, connecting cables, remote controls, adapters, inserts, cards
and instruction manuals. The absence of any of the aforementioned items may mean that you
incur a charge for their replacement. Disruptive Limited shall not be liable for any indirect or direct
consequential loss.
Contact details:
Disruptive Limited
Windsor House
Turnpike Road
High Wycombe
Buckinghamshire
HP12 3NR
United Kingdom
tel: +44 (0) 1494 435 530
e-mail: support@gear4.com
web: www.gear4.com
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