Troubleshooting - ION Air Pro 2 Quick Start Manual

with the PODZ in order to protect the camera when using it in wet or moist conditions.
Notes:
1. The rubber seal on the PODZ forms the waterproof barrier to protect the camera in wet and
underwater conditions. You must keep this seal clean as a single strain of hair or grain of sand
can cause leakage into the product.
2. After every use in salt water, you will need to rinse the outside of the product and the seal with
non-salt water and dry. Not doing this can cause corrosion in the product or failure in the seal, in
turn, damaging the product.
Warning:
Please ensure you install and lock the PODZ correctly before using the
camera to avoid water damage. Failure to properly seal your camera can
result in leaks that damage or destroy your camera. Your warranty does not
cover water damage resulting from user damage.

10. Troubleshooting

Problems
1. LED flashes and the
camera turns off
2. The iON camera will
not turn on.
Red LED flashes
during recording
Cannot take photos or
video (Green LED
flashes)
Cannot take photos or
video (Green and Red
LED flashes
alternatively)
Cannot find removable
disk after connecting
the camera to the
computer.
Causes
Battery is depleted
Low battery
Memory full
1. MicroSD card is not inserted
2. MicroSD card has not been
formatted properly.
Connection failure.
Solutions
Recharge the camera
Recharge the camera
Replace with a memory card with
space available .
1. Insert a MicroSD card
2. Format the MicroSD card on a PC
1. Make sure all cable connections are
secured and restart the computer if
necessary.
2. Try a different USB port.
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