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Technical Support
Support from Your Network Supplier
If assistance is required, call your supplier for help. Have the following
information ready before you make the call.
1.
LED status
2.
A list of the product hardware (including revision levels), and a brief
description of the network structure
3.
Details of recent configuration changes, if applicable
Support from NDC
If you have any problems that you cannot resolve with the information in
troubleshooting, or the FAQs at
http://www.ndc.com.tw/support/tech/iw_faq.htm
please note the following information and contact our technical support team:
What you were doing when the error occurred
What error messages you saw
Whether the problem can be reproduced
The serial number of the product
The firmware version and the debug information
NDC Technical Support is available via:
E-mail:
techsupt@ndc.com.tw
For other information about NDC, please visit us at:
www.ndc.com.tw
InstantWave
High Rate 11Mbps Access Point
47
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