VIETA VH-HA042 User Manual page 57

Solutions
- Check/move antenna. Move radio.
- Check that network is working between a computer and the router.
- Obtain VH-HA042 MAC address from Menu > System settings > Network > View settings and
add to router list.
- Note: VH-HA042 has separate MAC addresses for wired and wireless networks; only the current network
adaptor method address is displayed, but the other address can be obtained by changing the first pair of
digits between '00' (wireless) and '02' (wired).
- Check distance to router; see if a computer can connect to the network in this location.
- Change encryption method on router. VH-HA042 supports WEP, WPA and WPA2.
- Setup network manually through Menu > System settings > Network > Manual settings.
- Check the following ports are open on the router: UDP and TCP ports 80 and 123.
- DNS port 53. Windows shares: ports 135 – 139 and 445.
Windows Media Player: varies – non-Microsoft firewalls may require configuration for UPnP.
-Check that Internet is working for a computer connected to the same network.
- Check the following ports are open: UDP and TCP ports 80 and 123; DNS port 53.
Some Internet radio stations may require additional ports to be opened.
- Try other stations; try listening on computer via Internet radio portal website; try later.
- Check the connection between the source and VH-HA042, replace and put well the RCA cables.
- Check the connection between the source and VH-HA042, and set the balance at the mid.
- Check the connection between the source and VH-HA042, and set the bass/treble at the mid.
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