Panasonic WV-SPN311 Operating Instructions Manual
  1. Manuals
  2. Brands
  3. Panasonic Manuals
  4. Security Camera
  5. WV-SPN311
  6. Operating instructions manual
Panasonic WV-SPN311 Operating Instructions Manual

Panasonic WV-SPN311 Operating Instructions Manual

Hide thumbs Also See for WV-SPN311:
Table of Contents

Advertisement

Quick Links

See also: Installation Manual

Operating Instructions

Network Camera

WV-SPN3 Series
Model No.
WV-SPN311
This manual covers the models: WV-SPN3 Series(WV-SPN311,WV-SPN310)
Before attempting to connect or operate this product, please read these instructions
carefully and save this manual for future use.
The model number is abbreviated in some descriptions in this manual.

Advertisement

Table of Contents
loading

Related Manuals for Panasonic WV-SPN311

Summary of Contents for Panasonic WV-SPN311

  • Page 1: Operating Instructions

    WV-SPN3 Series Model No. WV-SPN311 This manual covers the models: WV-SPN3 Series(WV-SPN311,WV-SPN310) Before attempting to connect or operate this product, please read these instructions carefully and save this manual for future use. The model number is abbreviated in some descriptions in this manual.

  • Page 2: About The User Manuals

    • Installation Guide: Explains how to install and connect devices. The screens used in these operating instructions show the case of WV-SPN311. Depending on the model used, the screens shown in the explanations may differ to the actual camera screens.

  • Page 3: Viewer Software

    Preface Viewer software It is necessary to install the viewer software “Network Camera View 4S” (ActiveX ) to display images on a PC. ® This software can be installed directly from the camera or by selecting the [Install] button next to [Viewer Software] on the menu of the CD-ROM provided, and then following the on-screen instructions.

  • Page 4: Table Of Contents

    Table of Contents Table of Contents 1 Monitor images on a PC ................7 Monitor images from a single camera ................7 About the “Live” page ......................9 Monitor cropping images ....................13 Monitor images from multiple cameras ................16 2 Monitor images on a cellular phone/mobile terminal ......17 Monitor images on a cellular phone ................17 Monitor images on a mobile terminal ................19 3 Record images on the SD memory card manually ......24...
  • Page 5 Configure settings relating to recording to an SD memory card when an alarm occurs ...........................123 13.4.5 Configure settings relating to Panasonic alarm protocol notification when an alarm occurs ...........................124 13.4.6 Configure settings relating to HTTP alarm notification when an alarm occurs .....125 13.5...
  • Page 6 Installing the manuals ....................197 19.4 Installing the Viewer software ..................197 19.5 Configure the network settings of the camera using the Panasonic “IP Setting Software” ........................198 20 About the displayed system log ............201 21 Troubleshooting ...................206 22 Directory structure of drive B .............216...

  • Page 7: Monitor Images On A Pc

    The following are descriptions of how to monitor images from the camera on a PC. 1.1 Monitor images from a single camera Start up the web browser. Enter the IP address designated using the Panasonic “IP Setting Software” in the address box of the browser. •...
  • Page 8 1 Monitor images on a PC Press the [Enter] key on the keyboard. → The “Live” page will be displayed. Refer to page 9 for further information about the “Live” page. When “On” is selected for “User auth.”, the authentication window will be displayed before displaying live images for the user name and password entries.

  • Page 9: About The "Live" Page

    1 Monitor images on a PC 1.2 About the “Live” page [select language] pull-down-menu The camera’s display language can be selected. The default language can be set in the [Language] in the [Basic] settings. (®page 47) [Setup] button Displays the setup menu. The button will turn green and the setup menu will be displayed. [Live] button Display the “Live”...
  • Page 10 1 Monitor images on a PC Aspect ratio of [1280x960] The letters “1280x960” will turn green and images in the “4:3” main area will be displayed in 1280 x 960 (pixels). [800x600] The letters “800x600” will turn green and images in the main area will be displayed in 800 x 600 (pixels).
  • Page 11 When this button is clicked, the support site below will be displayed in a newly opened window. This website contains technical information, FAQ, and other information. http://security.panasonic.com/pss/security/support/ Alarm occurrence indication button This button will be displayed and will blink when an alarm has occurred. When this button is clicked, the alarm output terminal will be reset and this button will disappear.
  • Page 12 1 Monitor images on a PC • When it takes longer than the specified period to obtain the snap shot picture due to the network environment, the snap shot picture may not be displayed. Mic input button Turns on/off the audio reception (hear audio from the camera on a PC). This button will be displayed only when “Mic input”, “Interactive(Full-duplex) ”...

  • Page 13: Monitor Cropping Images

    1 Monitor images on a PC • Depending on the PC in use, screen tearing* may occur when the shooting scene drastically changes due to the GDI restrictions of the OS. *A phenomenon in which portions of the screen are displayed out of alignment. Only operable by users whose access level is “1.
  • Page 14 1 Monitor images on a PC Sequence display using the cropping function By selecting the cropping areas for alarm actions, the area you want to monitor (home area) when alarm occurs can be displayed. Sequence display using the alarm action cropping function Operating Instructions...
  • Page 15 1 Monitor images on a PC Alarm occurrence Time while the cropping area is displayed Note • Alarm action cropping can only be used when a setting other than “H.264(all)” is selected for “Cropping”. (®page 136) Operating Instructions...

  • Page 16: Monitor Images From Multiple Cameras

    • When displaying images on a 4-screen, panning, tilting and zooming operations become available only for images from cameras with Pan/Tilt/Zoom functions. Refer to our website (http://security.panasonic.com/pss/security/support/info.html) for further information about the compatible cameras and their versions. • Only JPEG images can be displayed on a multi-screen. Audio will not be heard.

  • Page 17: Monitor Images On A Cellular Phone/Mobile Terminal

    2 Monitor images on a cellular phone/mobile terminal 2 Monitor images on a cellular phone/mobile terminal 2.1 Monitor images on a cellular phone It is possible to connect to the camera using a cellular phone via the Internet and monitor images (MJPEG or JPEG) from the camera on the screen of the cellular phone.
  • Page 18 → Images from the camera will be displayed. WV-SPN311 Refresh control Press the dial key “5” or the [Manual Refresh] button to refresh the camera images. Press the [Auto Refresh] button to refresh the images from the camera in 5-second intervals.

  • Page 19: Monitor Images On A Mobile Terminal

    JPEG ® format image is displayed by the standard browser. For further information about compatible devices, refer to our website (http://security.panasonic.com/pss/security/support/info.html). IMPORTANT • When the authentication window is displayed, enter the user name and password. The default user name and password are as follows.
  • Page 20 2 Monitor images on a cellular phone/mobile terminal Access to “http://IP address/cam” or “http://Host name registered in the DDNS server/cam” using a mobile terminal. → Images from the camera will be displayed. Live images area Displays images from the camera. Operation buttons area When functions are selected in the function selection area C, buttons to operate those functions are displayed.
  • Page 21 2 Monitor images on a cellular phone/mobile terminal Click the button of the function that you want to operate. Resolution control AUX control Each function is explained below. Resolution control Press the button to display the buttons used to select the resolution on the screen. The resolution can be changed by selecting a resolution setting from the buttons.
  • Page 22 2 Monitor images on a cellular phone/mobile terminal AUX control Press the button to display the buttons used to operate the AUX output on the screen. The AUX output terminals can be controlled with the buttons. This function is only displayed when [Terminal 3] is set to [AUX output] on the settings menu. (®page 116) Note •...
  • Page 23 2 Monitor images on a cellular phone/mobile terminal – Medium display: http://IP address/cam/dm – Small display: http://IP address/cam/ds • When the resolution is changed by the resolution control, the displayed resolution changes but the image size remains the same. • When the HTTP port number is changed from “80”, enter “http://IP address: (colon) + port number/ cam”...

  • Page 24: Record Images On The Sd Memory Card Manually

    3 Record images on the SD memory card manually 3 Record images on the SD memory card manually Images displayed on the “Live” page can be recorded on the SD memory card manually. This button is operable only when “Manual” is selected for “Save trigger” on the [SD memory card] tab on the “Basic” page of the setup menu.
  • Page 25 3 Record images on the SD memory card manually • When the [Start] button is clicked immediately after the [Stop] button is clicked, saving of images may not start. In this case, click the [Start] button again. Operating Instructions...

  • Page 26: Action At An Alarm Occurrence

    VMD alarm: When motion is detected in the set VMD area, the alarm action will be performed. *VMD stands for “Video Motion Detection”. • Command alarm: When a Panasonic alarm protocol is received from the connected device via a network, the alarm action will be performed. •...
  • Page 27 When “On” is selected for “Panasonic alarm protocol notification”, the connected Panasonic device will be notified that the camera is in the alarm state. The settings for Panasonic alarm protocol can be configured in the Panasonic alarm protocol section of the [Notification] tab of the “Alarm” page. (®page 132)

  • Page 28: Transmit Images Onto An Ftp Server

    5 Transmit images onto an FTP server 5 Transmit images onto an FTP server Images can be transmitted to an FTP server. By configuring the following settings, transmission of images captured at an alarm occurrence or captured at a designated interval to an FTP server will become available. IMPORTANT •...

  • Page 29: Save Images On The Sd Memory Card When Images Fail To Transmit Using The Ftp Periodic Image Transmission Function

    “Basic” page. (®page 53) To use the SD memory recording function featured in Panasonic network disk recorder, select “Off” for “FTP periodic image transmission” (®page 154) and “FTP error” for “Save trigger” of “Recording stream 1”...

  • Page 30: Display The Log List

    6 Display the log list 6 Display the log list The history of various logs will be displayed in list form. • Alarm log: Logs of the alarm occurrences such as time and date of the alarm occurrences, the image recording period and the alarm type will be displayed.
  • Page 31 6 Display the log list Click the [List/Play] button. → The log list will be displayed in a newly opened window (log list window). IMPORTANT • Only a single user can operate the log list window. Other users cannot access the log list window. Time Displays the time period of the data recorded on the SD memory card.
  • Page 32 6 Display the log list • Default: All Note • When “Stream 1” is selected for “Recording stream” and either “JPEG(1)”, “JPEG(2)”, or “JPEG(3)” is selected for “Stream 1”, the FTP trans. error log will be displayed. Recording time Configure the time period of logs displayed on the log list. •...
  • Page 33 6 Display the log list – TRM2: Alarm by alarm input to Terminal 2 – TRM3: Alarm by alarm input to Terminal 3 – VMD: Alarm by VMD alarm – COM: Alarm by command alarm – AUD: Alarm by audio detection alarm –...

  • Page 34: Playback Of Images On The Sd Memory Card

    7 Playback of images on the SD memory card 7 Playback of images on the SD memory card When clicking a time and date listed on the log list window, the “Live” page will turn to the “Playback” page. When images associated with the clicked time and date are on the SD memory card, the first image of them will be displayed.
  • Page 35 7 Playback of images on the SD memory card When the [PLAY] button or the [REV PLAY] button is clicked during fast reverse playback, playback speed will return to the normal playback speed. [REV PLAY] button Images will be played in reverse sequential order. [PLAY] button When this button is clicked, images will be played in sequential order.
  • Page 36 7 Playback of images on the SD memory card Select the image to be downloaded, and then click the [OK] button. • All: All images saved at the selected time and date will be downloaded. • Current image: Only the currently displayed image will be downloaded. •...

  • Page 37: Playback "H.264(1)"/"H.264(2)"/"H.264(3)"/"H.264(4)" Images Saved To The Sd Memory Card

    7 Playback of images on the SD memory card 7.2 Playback “H.264(1)”/“H.264(2)”/“H.264(3)”/“H. 264(4)” images saved to the SD memory card IMPORTANT • Depending on the network environment, download of video data may fail. Slider bar By operating the slider bar, you can select where to start playing images from. The slider bar can only be used before playing images, or when playing is paused or stopped.
  • Page 38 7 Playback of images on the SD memory card Note • The maximum speed of the fast playback varies depending on the setting of “Max bit rate” - “H.264 recording” of the SD memory card. If any of the following also applies to “Transmission priority” or “Max bit rate (per client)”...
  • Page 39 7 Playback of images on the SD memory card • Depending on the status of the SD memory card, QuickTime Player, or Windows Media Player, video data cannot be played back. The supported operating systems are Windows 8.1, Windows 8, and Windows 7 only. Operating Instructions...

  • Page 40: About The Network Security

    8 About the network security 8 About the network security 8.1 Equipped security functions The following security functions are featured in this camera. Access restrictions by the host authentication and the user authentication It is possible to restrict users from accessing the camera by setting the host authentication and/or the user authentication to “On”.

  • Page 41: Display The Setup Menu From A Pc

    9 Display the setup menu from a PC 9 Display the setup menu from a PC The settings of the camera can be configured on the setup menu. IMPORTANT • The setup menu is only operable by users whose access level is “1. Administrator”. Refer to page 139 for how to configure the access level.
  • Page 42 9 Display the setup menu from a PC → The setup menu will be displayed. Refer to page 45 for further information about this menu. Operating Instructions...

  • Page 43: How To Operate The Setup Menu

    9 Display the setup menu from a PC 9.2 How to operate the setup menu Menu buttons Setup page Click the desired button in the frame on the left of the window to display the respective setup menu. When there are tabs at the top of the “Setup” page displayed in the frame on the right of the window, click the desired tab to display and configure the setting items relating to the name of the tab.
  • Page 44 9 Display the setup menu from a PC <Example> When completing the setting items in field A, click the [Set] button (B) below field (A). The edited settings in field A will not be applied unless the [Set] button (B) below field (A) is clicked. In the same manner as above, click the [Set] button (D) below field C when completing the setting items in field C.

  • Page 45: About The Setup Menu Window

    9 Display the setup menu from a PC 9.3 About the setup menu window [Setup] button Display the “Setup” page. [Live] button Display the “Live” page. [Basic] button Displays the “Basic” page. The basic settings such as time and date and camera title, and the settings relating to the SD memory card can be configured on the “Basic”...
  • Page 46 9 Display the setup menu from a PC [Alarm] button Displays the “Alarm” page. The settings relating to alarm occurrences such as settings for the alarm action at an alarm occurrence, the alarm occurrence notification, and the VMD area settings can be configured on the “Alarm”...

  • Page 47: Configure The Basic Settings Of The Camera [Basic]

    10 Configure the basic settings of the camera [Basic] 10 Configure the basic settings of the camera [Basic] The basic settings such as camera title, time and date, SD memory card and the logs can be configured on the “Basic” page. The “Basic” page has the [Basic] tab, the [Internet] tab, the [SD memory card] tab, and the [Log] tab.

  • Page 48: Time Zone

    10 Configure the basic settings of the camera [Basic] • Available number of characters: 0 - 20 characters • Unavailable characters: " & • Default: The model No. is displayed. [Date/time] Enter the current time and date. When “12h” is selected for “Time display format”, “AM” or “PM” can be selected. •...
  • Page 49 10 Configure the basic settings of the camera [Basic] [Camera title on screen (0-9, A-Z)] Enter a character string to be displayed on the image. • Available number of characters: 0 - 20 characters • Available characters: 0-9, A-Z and the following marks. ! "...
  • Page 50 10 Configure the basic settings of the camera [Basic] • SD MOUNT indicator (SD MOUNT): Lights when data can be saved to the SD memory card. It blinks or is off when data cannot be saved to the SD memory card. –...

  • Page 51: Configure The Internet Settings [Internet]

    10 Configure the basic settings of the camera [Basic] Note • Monitor out is intended for use when performing tasks, such as checking the angle of viewable images, with a video receiving device when installing or servicing the camera, and cannot be used for recording or surveillance purposes.
  • Page 52 10 Configure the basic settings of the camera [Basic] Refer to page 179 or the “Viewnetcam.com” website (http://www.viewnetcam.com/) for further information. • Default: Off Note • When the “DDNS” setting is changed, the “DDNS” setting on the [Advanced] tab of the “Network” page also changes to the same setting.

  • Page 53: Configure The Settings Relating To The Sd Memory Card [Sd Memory Card]

    10 Configure the basic settings of the camera [Basic] 10.3 Configure the settings relating to the SD memory card [SD memory card] Click the [SD memory card] tab on the “Basic” page. (®page 41, page 43) The settings relating to the SD memory card can be configured on this page. Operating mode [SD memory card] Select “Use”...
  • Page 54 10 Configure the basic settings of the camera [Basic] [Remaining capacity notification] When the E-mail notification function or the Panasonic alarm protocol function is used to provide notification of the remaining capacity of the SD memory card, select a level to be notified at from the following.
  • Page 55 10 Configure the basic settings of the camera [Basic] [Lock the SD memory card] Configure a password for the SD memory card. When configuring a password, devices other than the camera will be unable to write to or read the SD memory card. If the SD memory card is stolen or lost, the risk of recorded data being leaked can be reduced.
  • Page 56 10 Configure the basic settings of the camera [Basic] • Available number of characters: 4 - 16 characters • Unavailable characters: " & • Default: None (blank) [Status] Display the configuration status of the password lock. • Lock: A password is configured on the SD memory card, and the lock function is enabled. •...
  • Page 57 When “H.264(4)” is selected, the settings for “H.264(4)” on the [JPEG/H.264] tab of the “Image/ Audio” page will be changed to the settings for “H.264(4) & recording”. • When using the SD memory recording function of a Panasonic network disk recorder, select “JPEG(1)” for “Recording format” of “Recording stream 1”. •...
  • Page 58 10 Configure the basic settings of the camera [Basic] • FTP error: Saves images when images have failed to transmit to the FTP server by the FTP periodic image transmission function. Available only for the “JPEG(1)”, “JPEG(2)”, or “JPEG(3)” images. •...
  • Page 59 10 Configure the basic settings of the camera [Basic] [File name] Enter the file name used for the image to be saved on the SD memory card. The file name will be as follows. • File name: [“Entered file name” + “Time and date (year/ month/ day/ hour/ minute/ second)”] + “Serial number”...
  • Page 60 SD memory card. When the notification function is on, a notification will be sent to the registered addresses and destinations of the Panasonic alarm protocol when the SD memory card becomes full. (®page 121, page 131) [Format] To format the SD memory card, click the [Execute] button.

  • Page 61: Configure The Settings Relating To Alteration Detection [Alteration Detection]

    10 Configure the basic settings of the camera [Basic] • Recommended SD memory card Manufactured by Panasonic (option) – SDXC memory card: 64 GB – SDHC memory card: 4 GB, 8 GB, 16 GB, 32 GB – SD memory card: 2 GB (except miniSD card and microSD card) •...
  • Page 62 10 Configure the basic settings of the camera [Basic] Note • When the self-signed certificate or certificate (security certificate) issued by CA (Certificate Authority) is not valid, “On” cannot be selected. • When “JPEG(1)”, “JPEG(2)”, or “JPEG(3)” is selected for “Compression” of “Recording stream 1”, “On”...

  • Page 63: How To Configure Alteration Detection Settings

    10 Configure the basic settings of the camera [Basic] 10.5 How to configure alteration detection settings The settings relating to alteration detection that detects when data in the SD memory card is altered or edited can be configured on this page. The alteration detection settings will be configured in the following procedure.

  • Page 64: Generation Of The Self-Signed Certificate (Security Certificate)

    10 Configure the basic settings of the camera [Basic] Click the [Execute] button of “CRT key generate”. → The “CRT key generate” dialog box will be displayed. Click the [Execute] button. → The generation of CRT key will be started. When the generation is finished, the key size and generation time &...
  • Page 65 10 Configure the basic settings of the camera [Basic] Click the [Execute] button of “Self-signed Certificate - Generate”. → The “Self-signed Certificate - Generate” dialog box will be displayed. Enter the information of the certificate to be generated. Item Description Available number of characters [Common Name] Enter the camera address or host name.

  • Page 66: Generation Of Csr (Certificate Signing Request)

    10 Configure the basic settings of the camera [Basic] Indication Description Not generated The self-signed certificate are not generated. Invalid (Reason: CA Certificate installed) The self-signed certificate has already been generated, and the certificate issued by CA has been installed. •...
  • Page 67 10 Configure the basic settings of the camera [Basic] Click the [Execute] button of “CA Certificate - Generate Certificate Signing Request”. → The “CA Certificate - Generate Certificate Signing Request” dialog box will be displayed. Enter the information of the certificate to be generated. Item Description Available number of characters...

  • Page 68: Installation Of The Certificate Issued By Ca

    10 Configure the basic settings of the camera [Basic] 10.5.4 Installation of the certificate issued by CA IMPORTANT • If the CSR file is not generated, it is impossible to install the certificate (security certificate) issued by • For the installation, the certificate issued by CA is required. Click the [Browse...] button of “CA Certificate - Certificate install”.

  • Page 69: Configuration Of Alteration Detection

    Alteration detection can be performed on video files (MP4 format) recorded when “On” is selected for “Alteration detection information addition” using exclusive software. For further information about exclusive software and how to use it, refer to our website below. http://security.panasonic.com/pss/security/support/info.html Operating Instructions...

  • Page 70: Access Copy Images Saved On The Sd Memory Card Onto The Pc [Sd Memory Card Images]

    10 Configure the basic settings of the camera [Basic] 10.6 Access copy images saved on the SD memory card onto the PC [SD memory card images] Click the [SD memory card] tab on the “Basic” page. (®page 41, page 43) The following are descriptions of how to copy images saved on the SD memory card onto the PC.
  • Page 71 10 Configure the basic settings of the camera [Basic] Possible number of JPEG images that can be saved on the SD memory card (as indications) IMPORTANT • The numbers on the following table are just indications. They are not actual numbers of images that can be saved on the SD memory card.
  • Page 72 10 Configure the basic settings of the camera [Basic] Image capture size: 1280x720 Image quality Capacity of SD memory card 0 Super fine 1 Fine 64 GB 135,600 204,800 256,000 281,600 332,800 32 GB 76,800 102,400 128,000 140,800 166,400 16 GB 38,400 51,200 64,000...
  • Page 73 10 Configure the basic settings of the camera [Basic] Image capture size: 800x600 Image quality Capacity of SD memory card 0 Super fine 1 Fine 64 GB 204,800 320,200 384,000 486,400 563,200 32 GB 102,400 160,000 192,000 243,200 281,600 16 GB 51,200 80,000 96,000...
  • Page 74 10 Configure the basic settings of the camera [Basic] Image capture size: VGA Image quality Capacity of SD memory card 0 Super fine 1 Fine 64 GB 320,000 448,000 512,000 576,000 640,000 32 GB 160,000 224,000 256,000 288,000 320,000 16 GB 80,000 112,000 128,000...
  • Page 75 10 Configure the basic settings of the camera [Basic] Image capture size: 640x360 Image quality Capacity of SD memory card 0 Super fine 1 Fine 64 GB 384,000 563,200 665,600 716,800 819,200 32 GB 192,000 281,600 332,800 358,400 409,600 16 GB 96,000 140,800 166,400...
  • Page 76 10 Configure the basic settings of the camera [Basic] Image capture size: 400x300 Image quality Capacity of SD memory card 0 Super fine 1 Fine 64 GB 512,000 627,200 710,400 844,800 979,200 32 GB 256,000 313,600 355,200 422,400 489,600 16 GB 128,000 156,800 177,600...
  • Page 77 10 Configure the basic settings of the camera [Basic] Image capture size: QVGA Image quality Capacity of SD memory card 0 Super fine 1 Fine 64 GB 768,000 832,000 864,000 896,000 960,000 32 GB 384,000 416,000 432,000 448,000 480,000 16 GB 192,000 208,000 216,000...
  • Page 78 10 Configure the basic settings of the camera [Basic] Image capture size: 320x180 Image quality Capacity of SD memory card 0 Super fine 1 Fine 64 GB 921,600 1,049,600 1,126,400 1,152,000 1,228,800 32 GB 460,800 524,800 563,200 576,000 614,400 16 GB 230,400 262,400 281,600...
  • Page 79 10 Configure the basic settings of the camera [Basic] Image capture size: 160x120 Image quality Capacity of SD memory card 0 Super fine 1 Fine 64 GB 2,534,400 3,148,800 3,635,200 4,057,600 4,352,000 32 GB 1,267,200 1,574,400 1,817,600 2,028,800 2,176,000 16 GB 633,600 787,200 908,800...
  • Page 80 456,000 Possible duration of H.264 images that can be saved on the SD memory card (as indications) For possible duration of H.264 images that can be saved on the SD memory card, refer to our website below. http://security.panasonic.com/pss/security/support/info.html Operating Instructions...

  • Page 81: Configure The Directory Of The Pc That Images Will Be Downloaded To [Log]

    10 Configure the basic settings of the camera [Basic] 10.7 Configure the directory of the PC that images will be downloaded to [Log] Click the [Log] tab on the “Basic” page. (®page 41, page 43) The directory of the PC that images recorded on the SD memory card will be downloaded to can be configured in this section.
  • Page 82 10 Configure the basic settings of the camera [Basic] Note • Schedule saving is available only when “H.264(1)”, “H.264(2)”, “H.264(3)”, or “H.264(4)” is selected for “Recording format”. FTP error The settings related to the directory name of the PC that recorded images of when FTP errors occur will be downloaded to can be performed.

  • Page 83: Configure The Settings Relating To Images And Audio [Image/Audio]

    11 Configure the settings relating to images and audio [Image/Audio] 11 Configure the settings relating to images and audio [Image/Audio] The settings relating to JPEG and H.264 images such as the settings of image quality, audio, etc. can be configured on this page. The “Image/Audio”...

  • Page 84: Configure The Settings Relating To Jpeg Images [Jpeg/H.264]

    11 Configure the settings relating to images and audio [Image/Audio] 11.2 Configure the settings relating to JPEG images [JPEG/H.264] Click the [JPEG/H.264] tab on the “Image/Audio” page. (®page 41, page 43) “Live” page (Initial display) Configure the settings relating to the initial images displayed on the “Live” page. [Initial display stream] Select the image to display on the “Live”...
  • Page 85 11 Configure the settings relating to images and audio [Image/Audio] [Image capture size] Select the image capture size to display the JPEG image. – When “1.3 mega pixel [16:9](30fps mode)” or “1.3 mega pixel [16:9](60fps mode)” is selected for “Image capture mode” 1280x720/640x360/320x180/160x90 –...

  • Page 86: Configure The Settings Relating To H.264 Images [Jpeg/H.264]

    11 Configure the settings relating to images and audio [Image/Audio] 11.3 Configure the settings relating to H.264 images [JPEG/H.264] Click the [JPEG/H.264] tab on the “Image/Audio” page. (®page 41, page 43) Configure the settings relating to H.264 image such as “Max bit rate (per client)”, “Image capture size”, “Image quality”, etc.

  • Page 87: Frame Rate

    11 Configure the settings relating to images and audio [Image/Audio] [Image capture size] Select the image capture size from the following. What can be selected may be limited depending on the image capture size already selected. Image capture size Image capture mode H.264(1) H.264(2)
  • Page 88 11 Configure the settings relating to images and audio [Image/Audio] • Default: 30fps* Note • When “Frame rate”, “Advanced VBR”, or “VBR” is selected for “Transmission priority”, this setting is available. • “Frame rate*” is restricted by “Max bit rate (per client)*”. For this reason, the frame rate may be lower than the specified value when any value marked with an asterisk (*) is selected.

  • Page 89: Image Quality

    11 Configure the settings relating to images and audio [Image/Audio] • 160x120 and 160x90: 64kbps - 40960kbps* • QVGA, 400x300, VGA, 320x180, and 640x360: 64kbps - 40960kbps* • 800x600: 128kbps* - 40960kbps* • 1280x960 and 1280x720: 256kbps* - 40960kbps* • 1280x720 (60fps): 1024kbps* - 40960kbps* Note •...
  • Page 90 11 Configure the settings relating to images and audio [Image/Audio] [Unicast port2(Audio)] Enter the unicast port number (used to transmit audio from the camera). • Available port number: 1024 - 50000 (Only even numbers are available.) • Default: – H.264(1): 33004 –...

  • Page 91: Configure The Settings Relating To Image Adjust, Zoom/Focus, Privacy Zone, Viqs, And Lens Distortion Compensation [Image Quality]

    11 Configure the settings relating to images and audio [Image/Audio] 11.4 Configure the settings relating to image adjust, zoom/focus, privacy zone, VIQS, and lens distortion compensation [Image quality] Click the [Image quality] tab on the “Image/Audio” page. (®page 41, page 43) When the [Setup>>] button of each setting item is clicked, the detailed settings menu will be displayed in a newly opened window.

  • Page 92: Configure The Settings Relating To Image Quality ("Image Adjust" Setup Menu)

    11 Configure the settings relating to images and audio [Image/Audio] [Lens distortion compensation] Click the [Setup>>] button to display the setup menu that can configure the settings relating to lens distortion compensation. The setup menu will be displayed in a newly opened window. (®page 110) 11.4.1 Configure the settings relating to image quality (“Image adjust”...
  • Page 93 11 Configure the settings relating to images and audio [Image/Audio] Operating Instructions...
  • Page 94 11 Configure the settings relating to images and audio [Image/Audio] [Super Dynamic(SD)] Select “On(High)”, “On(Normal)”, or “Off” to determine whether or not to activate the super dynamic function. When “1.3 mega pixel [16:9](60fps mode)” is selected for “Image capture mode”, this setting is unavailable. Refer to the description “Super Dynamic function”...
  • Page 95 11 Configure the settings relating to images and audio [Image/Audio] [Face SD] With the “Face SD” setting, if a person's face is dark and difficult to see, by combining the face detection and Super Dynamic functions, the area with the face in the image can be corrected to become brighter and easier to see.
  • Page 96 11 Configure the settings relating to images and audio [Image/Audio] – When “1.3 mega pixel [16:9](60fps mode)” is selected for “Image capture mode”: 1/60 Fix, 1/100 Fix, 1/120 Fix, 1/250 Fix, 1/500 Fix, 1/1000 Fix, 1/2000 Fix, 1/4000 Fix, 1/10000 Fix –...

  • Page 97: Dwell Time

    11 Configure the settings relating to images and audio [Image/Audio] • Auto2(IR Light): Suitable when using near-infrared light source at night. • Auto3(Super Chrome Compensation(SCC)): Suitable to keep the color mode even under darker light condition. The color mode will be carried on by the Super Chrome Compensation (SCC) function even under illumination that is lower than Auto1(Normal).
  • Page 98 11 Configure the settings relating to images and audio [Image/Audio] Note • Under the following conditions, color may not be faithfully processed. In these cases, select “AWC”. – When shooting a subject whose major part is a thick color – When shooting blue sky or sun at sunset –...

  • Page 99: Set Mask Areas

    11 Configure the settings relating to images and audio [Image/Audio] [Level] Adjust the fog compensation level. The level of fog compensation will increase when the cursor is moved in the “+” direction, and decrease when the cursor is moved in the “-” direction. Click the [Reset] button to reset to the default setting. Default: 64 [High light compensation(HLC)] Select “On”...
  • Page 100 11 Configure the settings relating to images and audio [Image/Audio] Display the “Image adjust” setup menu. (®page 91) Operating Instructions...
  • Page 101 11 Configure the settings relating to images and audio [Image/Audio] Click the [Start] button of “Mask area”. → Borders will appear and the image displayed on the [Image quality] tab will be divided into 48 (6x8). Click the divided areas to be masked. →...

  • Page 102: Back Focus Setting ("Back Focus" Setup Menu) (Wv-Spn311)

    When the [Reset] button is clicked, masking for all the masked areas will be canceled. 11.5 Back focus setting (“Back focus” setup menu) (WV-SPN311) Click the [Setup>>] button of “Back focus” on the [Image quality] tab of the “Image/Audio” page.

  • Page 103: Adjust The Angular Field Of View Using The Extra Optical Zoom Function

    11 Configure the settings relating to images and audio [Image/Audio] • Default: Auto [Close] button Click this button to close the “Back focus” setup menu. 11.6 Adjust the angular field of view using the extra optical zoom function Click the [Setup>>] button of “Extra optical zoom” on the [Image quality] tab of the “Image/Audio” page. (®page 91) It is possible to adjust the angular field of view using the extra optical zoom function.

  • Page 104: Configure The Settings Relating To The Privacy Zone ("Privacy Zone" Setup Menu)

    11 Configure the settings relating to images and audio [Image/Audio] 11.7 Configure the settings relating to the privacy zone (“Privacy zone” setup menu) Click the [Setup>>] button of “Privacy zone” on the [Image quality] tab of the “Image/Audio” page. (®page 91) When there is a zone that you do not want to display, set the zone as a privacy zone not to be displayed.
  • Page 105 11 Configure the settings relating to images and audio [Image/Audio] IMPORTANT • After configuring the privacy zone, the privacy zone may move out of alignment when the JPEG/H.264 “Image capture mode” setting is changed. Make sure to check the privacy zone after changing the “Image capture mode”...

  • Page 106: Configure The Viqs Setting

    11 Configure the settings relating to images and audio [Image/Audio] 11.8 Configure the VIQS setting Click the [Setup>>] button of “VIQS” on the [Image quality] tab of the “Image/Audio” page. (®page 91) VIQS is an abbreviation of Variable Image Quality on Specified area and is a feature that enables you to change the images of a specified area.
  • Page 107 11 Configure the settings relating to images and audio [Image/Audio] • Off: Does not set the VIQS area. • Default: Off [Delete] button Deletes the VIQS area. Click the button to delete the VIQS area. [Level] Configure the difference level in the image quality between specified areas and non-specified areas. The greater the difference level, the more the image quality of the non-specified area is reduced.

  • Page 108: Configure The Viqs Area

    11 Configure the settings relating to images and audio [Image/Audio] 11.9 Configure the VIQS area The VIQS area is specified by following the steps below. Drag the mouse on the screen to specify the area (up to 8 areas). → The specified area is set to area “1(White)”, and the outline is displayed.
  • Page 109 11 Configure the settings relating to images and audio [Image/Audio] IMPORTANT • No setting contents are determined unless the [Set] button is clicked. • To check the image after configuring VIQS, display an H.264 image on the “Live” page, or press the [Confirm] button under “Stream”.

  • Page 110: Configure The Settings Relating To Lens Distortion Compensation

    11 Configure the settings relating to images and audio [Image/Audio] 11.10 Configure the settings relating to lens distortion compensation Click the [Setup>>] button of “Lens distortion compensation” on the [Image quality] tab of the “Image/Audio” page. (®page 91) Distortion correction can be performed using lens distortion compensation. The amount of compensation performed can be adjusted.

  • Page 111: Configure The Settings Relating To Audio [Audio]

    11 Configure the settings relating to images and audio [Image/Audio] 11.11 Configure the settings relating to audio [Audio] Click the [Audio] tab on the “Image/Audio” page. (®page 41, page 43) The settings relating to audio can be configured on this page. Note •...
  • Page 112 11 Configure the settings relating to images and audio [Image/Audio] [Audio encoding format] Select the audio reception encoding format from G.726, G.711, and AAC-LC. • Default: G.726 Note • G.711 is available only when “Mic input” is selected for “Audio transmission/reception”. •...
  • Page 113 11 Configure the settings relating to images and audio [Image/Audio] [Audio output interval (PC to Camera)] S P N311 S P N311 Select an interval for audio transmission from the following. 160ms/ 320ms/ 640ms/ 1280ms • Default: 640ms Note • When a shorter interval is selected, the delay time will be shorter.

  • Page 114: Configure The Multi-Screen Settings [Multi-Screen]

    12 Configure the multi-screen settings [Multi-screen] 12 Configure the multi-screen settings [Multi-screen] The cameras from which images are to be displayed on a multi-screen can be registered on the “Multi-screen” page. (®page 41, page 43) [IP address] Enter the IP address or the host name of the camera to be used for the multi-screen. 4 cameras can be registered as a group and up to 4 groups (16 cameras) can be registered.

  • Page 115: Camera Title

    “Network Camera Recorder with Viewer Software Lite” which supports live monitoring and recording images from multiple cameras is available. For further information, refer to our website (http://security.panasonic.com/pss/security/support/info.html). • This camera is specified when “selfcamera” is displayed for the IP address or host name.

  • Page 116: Configure The Alarm Settings [Alarm]

    13 Configure the alarm settings [Alarm] 13 Configure the alarm settings [Alarm] The settings relating to alarm occurrences such as settings for the alarm action at an alarm occurrence or alarm images, the VMD area settings, audio detection settings, and the alarm occurrence notification can be configured on this page.

  • Page 117: Command Alarm

    Select “On” or “Off” to determine whether or not to receive the command alarm. The command alarm is the function that provides notification of a Panasonic protocol alarm from the other cameras. When “On” is selected, alarm actions will be performed between multiple cameras.

  • Page 118: Configure The Settings Relating To The Alarm Output Terminal [Alarm]

    13 Configure the alarm settings [Alarm] Note • The duration that alarm detections are not made can be managed for each type of alarm. For example, during the time when detections for command alarms are not made, detections for VMD alarm can be made.

  • Page 119: Change The Aux Name [Alarm]

    13 Configure the alarm settings [Alarm] 13.3 Change the AUX name [Alarm] Click the [Alarm] tab on the “Alarm” page. (®page 41, page 43) The names of “AUX”, “Open” and “Close” on the “Live” page can be changed. AUX title [AUX (Up to 10 characters)] Enter the name for “AUX”...

  • Page 120: Configure Settings Relating To Image Quality On Alarm Action

    • [Panasonic alarm protocol] Click “Panasonic alarm protocol notification >>” to display the setup menu that can configure the settings relating to transmitting Panasonic alarm protocol notifications when an alarm occurs. The setup menu will be displayed in a newly opened window. (®page 124) •...

  • Page 121: Configure Settings Relating To Alarm E-Mail Notifications

    13 Configure the alarm settings [Alarm] 13.4.2 Configure settings relating to alarm E-mail notifications Click “E-mail server >>” of “Camera action on alarm” on the [Alarm] tab of the “Alarm” page. (®page 119) Refer to page 149 for information on configuration for these settings. Operating Instructions...

  • Page 122: Configure Settings Relating To Ftp Transmissions Of Alarm Images

    13 Configure the alarm settings [Alarm] 13.4.3 Configure settings relating to FTP transmissions of alarm images Click “FTP >>” of “Camera action on alarm” on the [Alarm] tab of the “Alarm” page. (®page 119) Refer to page 152 for information on configuration for these settings. Operating Instructions...

  • Page 123: Configure Settings Relating To Recording To An Sd Memory Card When An Alarm Occurs

    13 Configure the alarm settings [Alarm] 13.4.4 Configure settings relating to recording to an SD memory card when an alarm occurs Click “SD memory card >>” of “Camera action on alarm” on the [Alarm] tab of the “Alarm” page. (®page 119) Refer to page 53 for information on configuration for these settings.

  • Page 124: Configure Settings Relating To Panasonic Alarm Protocol Notification When An Alarm Occurs

    13.4.5 Configure settings relating to Panasonic alarm protocol notification when an alarm occurs Click “Panasonic alarm protocol notification >>” of “Camera action on alarm” on the [Alarm] tab of the “Alarm” page. (®page 119) Refer to page 132 for information on configuration for these settings.

  • Page 125: Configure Settings Relating To Http Alarm Notification When An Alarm Occurs

    13 Configure the alarm settings [Alarm] 13.4.6 Configure settings relating to HTTP alarm notification when an alarm occurs Click “HTTP alarm notification >>” of “Camera action on alarm” on the [Alarm] tab of the “Alarm” page. (®page 119) Refer to page 134 for information on configuration for these settings. 13.5 Configure the VMD settings [VMD area] Click the [VMD area] tab on the “Alarm”...
  • Page 126 13 Configure the alarm settings [Alarm] • The motion detection function is not the dedicated function to prevent thefts, fires, etc. We are not responsible for any accidents or damages that may occur. [Area] When selecting a VMD area in the screen, it will be numbered as area 1. (Subsequent areas will be numbered in the order of selection.) [Status] Select “On”...

  • Page 127: Set The Vmd Areas [Vmd Area]

    When “On” is selected for “Light detection control”, the video motion detection may not be performed even when detecting a subject moving over the whole screen. [Area No. notification] When “Panasonic alarm protocol notification >>” is clicked, the [Notification] tab of the “Alarm” page will be displayed. (®page 131) VMD information addition [Information addition] Select “On”...
  • Page 128 13 Configure the alarm settings [Alarm] Set the video motion detection area by dragging the mouse on the screen. → The designated area will become the VMD area “1(White)” and the outline will be displayed. When 2 - 4 VMD areas are set, each area will be numbered in order. The areas will be identified by the respective outline colors.

  • Page 129: Configure The Settings Relating To The Audio Detection [Audio Detection]

    13 Configure the alarm settings [Alarm] 13.6 Configure the settings relating to the audio detection [Audio detection] Click the [Audio detection] tab on the “Alarm” page. (®page 41, page 43) The settings relating to audio detection can be configured in this section. When the configured audio detection level is exceeded, the alarm action will be performed.
  • Page 130 If you only want to detect loud sounds, raise the audio detection level; if you also want to detect quiet sounds, lower the audio detection level. Configure the audio detection level WV-SPN311 Alarm occurrence indication button Mic input button Audio detection level...

  • Page 131: Configuration Of The Settings Relating To Alarm Notification [Notification]

    13.7 Configuration of the settings relating to alarm notification [Notification] Click the [Notification] tab on the “Alarm” page. (®page 41, page 43) The settings relating to Panasonic alarm protocol and HTTP alarm notification can be configured in this section. Operating Instructions...

  • Page 132: Configure The Settings Relating To Panasonic Alarm Protocol

    13.7.1 Configure the settings relating to Panasonic alarm protocol Panasonic alarm protocol notification [Panasonic alarm protocol] Select “On” or “Off” to determine whether or not to provide notification by Panasonic alarm protocol according to the settings for the “Alarm” and “Diag.” checkboxes of “Destination of notification” below. –...
  • Page 133 Default: 2 Destination of notification [Address 1] - [Address 8] Enter the destination IP address or host name of the Panasonic alarm protocol from the following. Up to 8 destination server addresses can be registered. • [Alarm] checkbox: When the checkbox is checked, the Panasonic alarm notification will be provided upon an alarm occurrence.

  • Page 134: Configure The Settings Relating To Http Alarm Notification

    13 Configure the alarm settings [Alarm] 13.7.2 Configure the settings relating to HTTP alarm notification HTTP alarm notification [Address 1] - [Address 5] Enter the destination IP address or host name of the HTTP alarm notification. Up to 5 destination server addresses can be registered.
  • Page 135 13 Configure the alarm settings [Alarm] [Notification data] Enter the notification data to add after the destination HTTP server addresses set in [Address 1] - [Address • Available characters: Alphanumeric characters • Default: /cgi-bin/comalarm.cgi?CMD=01 Note • For “Address 1” to “Address 5”, a total of 256 characters can be entered for the address (including “http://”) and “Notification data”.

  • Page 136: Configure The Settings Related To Advanced View [Advanced View]

    14 Configure the settings related to advanced view [Advanced view] 14 Configure the settings related to advanced view [Advanced view] Settings related to cropping can be configured on the “Advanced view” page. The “Advanced view” page has the [Cropping] tab. 14.1 Configure the settings relating to cropping [Cropping] Click the [Cropping] tab on the “Advanced view”...

  • Page 137: Alarm Action

    14 Configure the settings related to advanced view [Advanced view] Clicking on the outside of the outline adds a new outline. Streams that are configured in cropping use the same cropping area as the [Cropping] display. Therefore, if the cropping outline is changed, the cropping area of streams configured in cropping are changed according to the settings of the cropping outline.
  • Page 138 14 Configure the settings related to advanced view [Advanced view] [Self return time] Configure how long cropping images are transmitted for when an alarm occurs. When the set time has passed, cropping images stop being transmitted and the camera starts transmitting full-screen images. Available only when “On”...

  • Page 139: Configure The Settings Relating To The Authentication [User Mng.]

    15 Configure the settings relating to the authentication [User mng.] 15 Configure the settings relating to the authentication [User mng.] The settings relating to the authentication such as users and PCs restrictions for accessing the camera with a PC or cellular phone/mobile terminal can be configured on the “User mng.” page. The “User mng.”...

  • Page 140: Configure The Settings Relating To The Host Authentication [Host Auth.]

    15 Configure the settings relating to the authentication [User mng.] Note • When the [Authentication] setting has been changed, close the web browser, and then access the camera again. • For other devices such as network disk recorders, unless otherwise stated, Digest authentication is not supported.

  • Page 141: Configure The Settings Relating To The Priority Stream [System]

    15 Configure the settings relating to the authentication [User mng.] The restriction settings of PCs (IP address) from accessing the camera can be configured on this page. [Host auth.] Select “On” or “Off” to determine whether or not to authenticate the host. •...

  • Page 142: Stream Type

    15 Configure the settings relating to the authentication [User mng.] The description below is the configuration of the priority stream that can transmit images without deteriorating the image quality and refresh interval even when multiple users access concurrently. Priority stream [Activation] Select “On”...
  • Page 143 15 Configure the settings relating to the authentication [User mng.] Note • When “On” is selected for “H.264 transmission”, the transmission interval may be longer than the set value when any value with an asterisk (*) on the right is selected. Operating Instructions...

  • Page 144: Configuring The Network Settings [Network]

    16 Configuring the network settings [Network] 16 Configuring the network settings [Network] The network settings can be configured on the “Network” page. The “Network” page has the [Network] tab and the [Advanced] tab. 16.1 Configure the network settings [Network] Click the [Network] tab on the “Network” page. (®page 41, page 43) The following information is required to configure the network settings.

  • Page 145: Network Settings

    16 Configuring the network settings [Network] IPv4 network [Network Settings] Select the method of how to configure the IP address from the following. • Static: The IP address is configured by entering manually on “IP address(IPv4)”. • DHCP: The IP address is configured using the DHCP function. •...
  • Page 146 16 Configuring the network settings [Network] IPv6 network [Manual] Select “On” or “Off” to determine whether or not to manually configure the IP address for IPv6 network (IPv6 address). • On: Enter an IPv6 address manually. • Off: Manual entry of an IPv6 address will become unavailable. •...
  • Page 147 “Live” page and take a picture with the snap shot button using the lowest possible image capture size. [Easy IP Setup accommodate period] Select “20min” or “Unlimited” to determine how long the network setting operation using the Panasonic “IP Setting Software” can be allowed. •...

  • Page 148: Configure Advanced Network Settings [Advanced]

    16 Configuring the network settings [Network] • To access the camera via the Internet by connecting the camera to a router, it is necessary to assign a respective HTTP port number for each camera and address translation by using the port forwarding function of the router.

  • Page 149: Configure The Settings Related To Sending E-Mails

    16 Configuring the network settings [Network] 16.2.1 Configure the settings related to sending E-mails [E-mail notification] Select “On” or “Off” to determine whether or not to provide notification by E-mail according to the settings for the “Alarm” and “Diag.” checkboxes of “Destination of notification” below. –...
  • Page 150 16 Configuring the network settings [Network] [SMTP server address] Enter the IP address or the host name of the SMTP server used to send E-mails. • Available number of characters: 1 - 128 characters • Available characters: Alphanumeric characters, the colon (:), the period (.), the underscore (_), and the hyphen (-).
  • Page 151 16 Configuring the network settings [Network] [SSL] Select “On” if you want to use SSL encryption when sending E-mail notifications for alarm occurrences or the “Diag.” function. When you select “On”, the authentication method will be set to “SMTP”. Set the user name and the password used for authentication.

  • Page 152: Configure The Settings Related To Ftp Transmission

    16 Configuring the network settings [Network] 16.2.2 Configure the settings related to FTP transmission [Alarm image FTP transmission] Select “On” or “Off” to determine whether or not to transmit the alarm image to the FTP server. • Default: Off [Directory name] Enter the directory name where the alarm images are to be saved.
  • Page 153 16 Configuring the network settings [Network] • Available number of characters: 1 - 32 characters • Unavailable characters: " & * / : ; < > ? \ | [FTP transmission retry] Select “On” or “Off” to determine whether or not to resend failed FTP transmissions. On: If transmission fails, transmissions are resent until they are successfully sent.
  • Page 154 16 Configuring the network settings [Network] 0.1fps/ 0.2fps/ 0.33fps/ 0.5fps/ 1fps • Default: 1fps • Number of images Select the number of images to be transmitted from the following. 1pic/ 2pics/ 3pics/ 4pics/ 5pics/ 6pics/ 7pics/ 8pics/ 9pics/ 10pics/ 20pics/ 30pics/ 50pics/ 100pics/ 200pics/ 300pics/ 500pics/ 1000pics/ 1500pics/ 2000pics/ 3000pics •...

  • Page 155: Configure The Settings Relating To The Ntp Server

    16 Configuring the network settings [Network] 1s/ 2s/ 3s/ 4s/ 5s/ 6s/ 10s/ 15s/ 20s/ 30s/ 1min/ 2min/ 3min/ 4min/ 5min/ 6min/ 10min/ 15min/ 20min/ 30min/ 1h/ 1.5h/ 2h/ 3h/ 4h/ 6h/ 12h/ 24h • Default: 1s [Image capture size] Select the image capture size of images to be transmitted from the following.
  • Page 156 16 Configuring the network settings [Network] IMPORTANT • Use an NTP server when the more accurate time & date setting is required for the system operation. [Time adjustment] Select the time adjustment method from the following. Time adjusted by the selected method will be used as the standard time of the camera.

  • Page 157: Configure The Upnp Settings

    16 Configuring the network settings [Network] The following port numbers are unavailable since they are already in use. 20, 21, 23, 25, 42, 53, 67, 68, 69, 80, 110, 161, 162, 443, 995, 10669, 10670 [Time adjustment interval] Select an interval (1 - 24 hours: in 1 hour intervals) of synchronization with the NTP server. •...

  • Page 158: Configure The Https Settings

    16 Configuring the network settings [Network] [Start] ® [Control Panel] ® [Network and Internet] ® [Network and Sharing Center] ® expand the section of [Network discovery] of [Sharing and Discovery] ® select [Turn on network discovery] ® click [Apply] ® Complete For Windows 7 [Start] ®...
  • Page 159 16 Configuring the network settings [Network] [CA Certificate - Generate Certificate Signing Request] When using the security certificate issued by CA (Certificate Authority) as the security certificate used for the HTTPS protocol, the CSR (Certificate Signing Request) will be generated. To generate the CSR, click the [Execute] button to display the “CA Certificate - Generate Certificate Signing Request”...

  • Page 160: Configure The Settings Relating To Ddns

    16 Configuring the network settings [Network] • The maximum number of concurrent access user varies depending on the maximum image size and transmission format. 16.2.6 Configure the settings relating to DDNS To access this camera via the Internet, it is necessary to configure the settings for the DDNS function. Refer to page 176 for how to configure the settings relating to DDNS.

  • Page 161: Configure The Diffserv Settings

    16 Configuring the network settings [Network] [Community] Enter the community name to be monitored. • Available number of characters: 0 - 32 characters • Default: None (blank) IMPORTANT • When using the SNMP function, it is necessary to enter the community name. When no community name is entered, the SNMP function will not work.

  • Page 162: How To Configure Https Settings

    16 Configuring the network settings [Network] 16.3 How to configure HTTPS settings The settings relating to the HTTPS protocol that can enhance the network security by encrypting the access to cameras on this page. The HTTPS settings will be configured in the following procedure. Generation of the CRT key (SSL encryption key) When using the self-signed certifi cate When using the server certi ficate...

  • Page 163: Generation Of The Crt Key (Ssl Encryption Key)

    16 Configuring the network settings [Network] Note • To use the server certificate, you need to apply for the approval and the issue of server certificate by • Either of the self-signed certificate or the server certificate is available. If both of them are installed, the server certificate will be used prior to the self-signed certificate.

  • Page 164: Generation Of The Self-Signed Certificate (Security Certificate)

    16 Configuring the network settings [Network] key. When the [Apply] button is clicked on the “Previous CRT key” dialog box, it is possible to replace the current CRT key with the previous one. 16.3.2 Generation of the self-signed certificate (security certificate) IMPORTANT •...
  • Page 165 16 Configuring the network settings [Network] Item Description Available number of characters [Organizational Enter the unit name of the organization. 64 characters Unit] (Omission is OK.) [CRT key] Displays the key size and generation time & date of the current key. Note •...

  • Page 166: Generation Of Csr (Certificate Signing Request)

    16 Configuring the network settings [Network] • When the [Delete] button is clicked, the generated self-signed certificate (security certificate) will be deleted. • When “HTTPS” is selected for “Connection”, it is impossible to delete the self-signed certificate. 16.3.3 Generation of CSR (Certificate Signing Request) IMPORTANT •...

  • Page 167: Installation Of The Server Certificate

    16 Configuring the network settings [Network] Item Description Available number of characters [CRT key] Displays the key size and generation time & date of the current key. Note • To use the server certificate, follow the requests from the CA about the information to be entered. •...

  • Page 168: Configuration Of The Connection Protocol

    16 Configuring the network settings [Network] • When the [Confirm] button is clicked, the registered information of the installed server certificate will be displayed in the “CA Certificate - Confirm” dialog box. (Only “Organizational Unit” will be displayed with an asterisk (*).) •...

  • Page 169: Access The Camera Using The Https Protocol

    16 Configuring the network settings [Network] If the camera is accessed using the HTTPS protocol for the first time, the warning window will be displayed. In this case, follow the instructions of the wizard to install the self-signed (security) certificate. (®page 169) •...
  • Page 170 16 Configuring the network settings [Network] • When the address or host name of the camera is changed, the security alert window will be displayed each time the camera is accessed even if the security certificate is installed. Install the security certificate again.
  • Page 171 16 Configuring the network settings [Network] Click “Certificate Error” over the URL, and click “View certificates”. Operating Instructions...
  • Page 172 16 Configuring the network settings [Network] Click “Install Certificate...”. Note • If [Install Certificate...] is not displayed, close Internet Explorer once, and select [Run as Administrator] to launch Internet Explorer again. Click [Start] ® [All Programs] ® right click [Internet Explorer] ®...
  • Page 173 16 Configuring the network settings [Network] Click “Next” displayed on “Certificate Import Wizard”. Note • When using Internet Explorer 10 or Internet Explorer 11, select “Store Location”, and then click “Next”. Operating Instructions...
  • Page 174 16 Configuring the network settings [Network] Select “Place all certificates in the following store”, and click “Browse...”. Select “Trusted Root Certificate Authorities”, and click “OK”. Operating Instructions...
  • Page 175 16 Configuring the network settings [Network] Click “Next”. Click “Finish”. Operating Instructions...

  • Page 176: How To Configure The Settings Relating To Ddns

    16 Configuring the network settings [Network] Click “Yes”. → When the import is successfully completed, the screen “The import was successful.” will be displayed. Click “OK”. → When the browser is restarted after the certificate is imported, “Certificate Error” will not be displayed. 16.5 How to configure the settings relating to DDNS When activating the DDNS function using the camera, either of the following DDNS services is available.

  • Page 177: Configuration Of The Ddns Service (Example Of The "Viewnetcam.com" Service)

    16 Configuring the network settings [Network] Note • “Viewnetcam.com” is a Dynamic DNS service designed for use with Panasonic Network Cameras. Refer to the “Viewnetcam.com” website (http://www.viewnetcam.com/) for further information about the service. About DDNS services (IPv4/IPv6) By using a DDNS service, it becomes possible to view camera images via the Internet.

  • Page 178: When Using The "Viewnetcam.com" Service

    16 Configuring the network settings [Network] “*****.viewnetcam.com” and the current global address is automatically registered. If you are enrolled in “Viewnetcam.com”, the unique “domain name” (example: *****.viewnetcam.com) will be allocated. The “Viewnetcam.com” service server automatically manages the domain name of camera and the global address of router (or camera) when a camera automatically notifies the service server of the global address.

  • Page 179: Procedure To Register Information For The "Viewnetcam.com" Service

    16 Configuring the network settings [Network] If you cannot access the camera using the registered URL 30 minutes after registering with “Viewnetcam.com”, select “Advanced”. In this case, UPnP (®page 157) must be enabled for the camera and for the router. •...

  • Page 180: Checking The Information Registered For The "Viewnetcam.com" Service

    16 Configuring the network settings [Network] Note • When the registration for the “Viewnetcam.com” service is completed, the URL registered for “Personal(Camera) URL” is displayed. It may take up to about 30 minutes until the URL of the registered camera is validated. •...

  • Page 181: When Using "Dynamic Dns Update(Dhcp)

    16 Configuring the network settings [Network] • Default: 24h 16.5.6 When using “Dynamic DNS Update(DHCP)” [Host name] Enter the host name to be used for the Dynamic DNS Update service. • Available number of characters: 3 - 250 characters Enter in the form of “(host name). (domain name)”. •...

  • Page 182: Configure The Settings Relating To The Schedules [Schedule]

    17 Configure the settings relating to the schedules [Schedule] 17 Configure the settings relating to the schedules [Schedule] On the “Schedule” page, it is possible to configure the settings relating to schedules as follows. • Alarm permission • VMD permission •...
  • Page 183 17 Configure the settings relating to the schedules [Schedule] Up to 5 schedules can be set. Select an action to be assigned to the schedule from “Schedule mode”. “Off” is selected at the default. • Off: No action will be taken for the respective schedule. •...
  • Page 184 17 Configure the settings relating to the schedules [Schedule] • Audio detection permission: The audio detection function will be active during the period of the schedule. • Access permission: Users whose access level is set to 2 and 3 on the [User auth.] tab (®page 139) can access the camera only in the period of schedule.

  • Page 185: How To Set The Schedules

    17 Configure the settings relating to the schedules [Schedule] 17.1 How to set the schedules Check the check box of the desired day of the week of “FTP image transmission schedule”. → The selected day of the week will be validated for the schedule. To designate time, select the desired “hour”...
  • Page 186 17 Configure the settings relating to the schedules [Schedule] Click the [Set] button after completing the settings. → The result will be displayed at the bottom of the window. Operating Instructions...

  • Page 187: How To Delete The Set Schedule

    17 Configure the settings relating to the schedules [Schedule] 17.2 How to delete the set schedule Uncheck the check box of the set day of the week. Operating Instructions...
  • Page 188 17 Configure the settings relating to the schedules [Schedule] Click the [Set] button after completing the settings. → The schedule of the selected day of the week is deleted. Operating Instructions...

  • Page 189: Maintenance Of The Camera [Maintenance]

    18 Maintenance of the camera [Maintenance] 18 Maintenance of the camera [Maintenance] System log check, firmware upgrade, status check and initialization of the setup menu can be performed on this page. The “Maintenance” page has the [System log] tab, the [Upgrade] tab, [Status] tab, the [Default reset] tab, and the [Data] tab.
  • Page 190 Note • The latest firmware upgrade is posted on our website. – When using the camera in Japan http://panasonic.biz/security/support/ – When using the camera outside of Japan http://security.panasonic.com/pss/security/support/ • To view the website, it is necessary to be connected to the internet.

  • Page 191: Check The Status [Status]

    18 Maintenance of the camera [Maintenance] Click the radio button respective to the desired option to determine whether or not to initialize the settings after completing the firmware upgrade. Default: Do not reset the settings to the default after the upgrade. Note •...

  • Page 192: Reset The Settings/Reboot The Camera [Default Reset]

    The self check result of the hardware will be displayed. Note • Refer to our website (http://security.panasonic.com/pss/security/support/info.html) for further information about the contents of the displayed statuses (relating to the “Viewnetcam.com” service, the UPnP function, or the self check). 18.4 Reset the settings/Reboot the camera [Default reset] Click the [Default reset] tab of the “Maintenance”...

  • Page 193: Settings Data/Backing Up Or Restoring Logs [Data]

    18 Maintenance of the camera [Maintenance] The settings and the HTML data of the camera can be initialized and reboot of the camera can be performed on this page. [Reset to the default (Except the network settings)] Click the [Execute] button to reset the settings to the default. Note that the network settings will not be reset. It is impossible to operate the camera for about 3 minutes after the initialization.
  • Page 194 18 Maintenance of the camera [Maintenance] The settings related to backing up or restoring settings data, and saving logs can be configured in this section. Backup • [Setup data] Click the [Execute] button to backup the setup data of the camera to a PC. •...

  • Page 195: Using The Cd-Rom

    Using the supplied CD-ROM, the following actions can be performed. The Panasonic “IP Setting Software” can be installed on the PC. (®page 196) Settings related to the camera’s network can be set from the Panasonic “IP Setting Software”. (®page 198) The manuals can be installed on the PC.

  • Page 196: Installing Panasonic "Ip Setting Software

    19 Using the CD-ROM 19.2 Installing Panasonic “IP Setting Software” On the CD launcher window, click the [Install] button next to [IP Setting Software] to display the Panasonic “IP Setting Software” installation window. Confirm the following settings before starting the installation.

  • Page 197: Installing The Manuals

    To uninstall the manuals delete the shortcut icon from where you specified it to be installed (the default is on the desktop) during installation and the [Manual] folder from the folder (the default is C: \Panasonic) you specified during installation. 19.4 Installing the Viewer software The Viewer software (Network Camera View 4S) must be installed on the PC in order to display camera images.

  • Page 198: Configure The Network Settings Of The Camera Using The Panasonic "Ip Setting Software

    However, settings can be changed after 20 minutes for cameras in the initial set mode. To start the Panasonic “IP Setting Software”, click the [Run] button next to [IP Setting Software] from the CD launcher menu window, or double-click on the shortcut icon created after installing the software on the •...
  • Page 199 19 Using the CD-ROM • The information displayed can be sorted by clicking the title of each displayed item. • When the [Network Settings] button is clicked, the “Network Settings” screen is displayed and network settings can be changed. For further information, refer to page 199. When the viewer software “Network Camera View 4S”...
  • Page 200 19 Using the CD-ROM • When using a firewall (including software), allow access to all UDP ports. Operating Instructions...

  • Page 201: About The Displayed System Log

    20 About the displayed system log 20 About the displayed system log Error indications relating to SMTP Category Indication Description POP3 server error Authentication error. • Entered user name or password may be incorrect. Check if the E-mail settings are configured correctly.
  • Page 202 20 About the displayed system log Category Indication Description Internal error Undefined error. • An error occurred in the FTP function. Check if the FTP settings are configured correctly. Error indications relating to “Viewnetcam.com” Category Indication Description Viewnetcam.com Failed to resolve the •...

  • Page 203: Error Indications Relating To Ntp

    20 About the displayed system log Error indications relating to NTP Category Indication Description Connection error No response from the NTP server. • The IP address of the server may be incorrect. Check if the IP address of the server is configured correctly. •...
  • Page 204 20 About the displayed system log Error indications relating to Panasonic alarm protocol notification Category Indication Description Panasonic alarm Failed to find destination of • The IP address of the destination of protocol notification notification. notification may be incorrect. Check if the...
  • Page 205 20 About the displayed system log Error indications relating to SD memory card security settings Category Indication Description SD memory card Lock error • The lock for SD memory card could not be configured. Check again if the password is correct. •...

  • Page 206: Troubleshooting

    If the network settings (IP address, subnet mask, and default gateway) are incorrect, reboot the camera and change the network settings by using the Panasonic “IP Setting Software” within 20 minutes after the restart. – In networks that do not have a DHCP server, the IP address of the camera will be configured to “192.168.0.10”...
  • Page 207 21 Troubleshooting Symptom Cause/solution Reference pages • Is “554” selected for the HTTP port number? For the HTTP port number, select a port number other than the following port numbers used by the camera. The number used by the camera: 20, 21, 23, 25, 42, 53, 67, 68, 69, 110, 123, 161, 162, 443, 554, 995, 10669, 10670, 59000 - 61000 •...
  • Page 208 21 Troubleshooting Symptom Cause/solution Reference pages • Is the setting of port forwarding configured for the router? To enable the access to the camera via the Internet, it is necessary to perform the port forwarding setting when the router in use does not support the UPnP function.
  • Page 209 21 Troubleshooting Symptom Cause/solution Reference pages • Are you accessing another camera in the same local network via a proxy server? Configure the web browser to not use the proxy server. • Are two or more users browsing the camera images simultaneously? It may take time to display the screen or refresh interval may become slower when two or more users...
  • Page 210 21 Troubleshooting Symptom Cause/solution Reference pages User registration for the • Is the registered E-mail address correct? “Viewnetcam.com” service When an E-mail with the “Viewnetcam.com” website fails. link is not received, the registered E-mail address may be incorrect. Visit the “Viewnetcam.com” website (http://www.viewnetcam.com/) to register the correct E-mail address.
  • Page 211 “Remaining capacity” of the [SD memory card] tab? Check the password lock configuration. • Is any recognition error received when the “Diag.” of “E-mail notification” or “Panasonic alarm protocol” is used? Format the SD memory card. • Isn’t the SD memory card out of order? There are limited times to overwrite on an SD memory card.
  • Page 212 21 Troubleshooting Symptom Cause/solution Reference pages • Is the viewer software installed on the PC? Confirm that the viewer software “Network Camera View 4S” is installed. Audio is not output from other • Some of the products such as a network disk products such as a network recorder or PC software package may not support disk recorder or PC software...
  • Page 213 21 Troubleshooting Symptom Cause/solution Reference pages H.264 images are not • When “Network Camera View 4S” is deleted from a displayed. PC on which both the viewer software “Network Camera View 3” and “Network Camera View 4” are installed, H.264 images will not be displayed. In this case, delete “Network Camera View 3”...
  • Page 214 Explorer 11) The following message is • Select [Allow]. displayed on the information bar. “This webpage wants to run the following add-on: `WebVideo Module' from `Panasonic System Networks Co.,Ltd.`.” (Internet Explorer 9, Internet Explorer 10, or Internet Explorer 11) Operating Instructions...
  • Page 215 “This site might require the Click the [Install] button on the displayed following ActiveX control “Security Warning” window. 'nwcv4Ssetup.exe' from 'Panasonic System Networks Co.,Ltd.'. Click here to install...” (Internet Explorer 7 or Internet Explorer 8) The following message is •...

  • Page 216: Directory Structure Of Drive B

    (Ex.img_1301010123000001.jpg) 13010112.02 Destination where images are to be saved by the SD memory PULL recording function of Panasonic network disk recorder Destination where log files are to be saved (for the system administration) 10000001 M_ALARM Video saved at the alarm occurrence (Approx. 20 MB per file) (Ex.10000001_13 1224193826_A.mp4)
  • Page 217 Notes Operating Instructions...
  • Page 218 For U.S. and Canada: Panasonic System Communications Company of North America, Unit of Panasonic Corporation of North America www.panasonic.com/business/ For customer support, call 1.800.528.6747 Two Riverfront Plaza, Newark, NJ 07102-5490 Panasonic Canada Inc. 5770 Ambler Drive, Mississauga, Ontario, L4W 2T3 Canada (905)624-5010 www.panasonic.ca...

Table of Contents