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WhisperKool Platinum Split Owner's Manual

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Platinum Split
OWNER'S MANUAL
The Coolest Thing In Wine Storage

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Summary of Contents for WhisperKool Platinum Split

  • Page 1 Platinum Split OWNER’S MANUAL The Coolest Thing In Wine Storage...
  • Page 2 WhisperKOOL. Every effort has been made to ensure that the information in this manual is accurate. WhisperKOOL is not responsible for printing or clerical errors.

  • Page 3: Table Of Contents

    Technical Assistance & Accessories ......Installation Terms and Conditions ......www.whisperkool.com | Page 1...

  • Page 4: Quick Reference Guide

    QUICK REFERENCE GUIDE Wall Mounted Platinum Split Evaporator Unit Front / Side View Evaporator Unit Wall Mount Kit Filter Grille Side Air Grille Controller Evaporator Unit Rear / Side View Mounting Bracket (pre-installed) 060513 Page 2 | 1-800-343-9463...
  • Page 5 QUICK REFERENCE GUIDE Ducted Platinum Split Evaporator Unit Front / Side View Evaporator Unit Ducted Configuration Supply Air Collar Return Air Plenum Filter Access Panel Keypad Connection www.whisperkool.com | Page 3...

  • Page 6: Specifications

    (Press and hold 3-5 sec) Power On/Off Compressor On Unit is in Pre-Chill Mode Fans are On Alarm is Present Unit is in Anti-Frost Mode WALL MOUNTED PLATINUM SPLIT UNIT SPECIFICATIONS 4000 Condenser 8000 Condenser 4000 Evaporator 8000 Evaporator Model (Air Cooled...
  • Page 7 DUCTED PLATINUM SPLIT UNIT SPECIFICATIONS 4000 Condenser 8000 Condenser 4000 Evaporator 8000 Evaporator Model (Air Cooled (Air Cooled (Fan Coil Unit) (Fan Coil Unit) Condensing Unit) Condensing Unit) Cellar Size (cu. ft.) 1000 2000 Dimensions 23.75”w x 15”h x 22.5”d 12”w x 13.5”h x 18”d...

  • Page 8: Introduction

    Temperature Setting The WhisperKOOL system can be set at any temperature within the acceptable wine-aging range of 50°F to 67°F. It is designed to cool up to 55°F cooler than the ambient temperature of the space to which the condensing unit is installed.

  • Page 9: Receiving & Inspecting The System

    Place the box containing the unit on a tabletop to prepare it for testing prior to installing. • Sit upright for 24 hours. Note: WhisperKOOL units are manufactured in the USA and tested prior to shipment. Review the Packing Slip to Verify Contents •...

  • Page 10: Before You Start

    6. Warranty is not active until a Warranty Checklist has been received, reviewed, and approved. If you encounter a problem with your WhisperKOOL system, please refer to the Troubleshooting Guide on page 18. If you have any further questions, concerns, or need assistance, please contact WhisperKOOL’s Customer Service at 1.800.343.9463.

  • Page 11: Preparing The Wine Cellar

    Wine storage professionals work with licensed contractors, refrigeration technicians, and racking companies to build well-insulated, beautiful, and protective wine cellars. WhisperKOOL has put together some useful tips to assist in the installation process. Our recommendations are meant to act as a guide in the process of building a proper enclosure.
  • Page 12 In cases where glass doors are used and the room size is close to the recommended system size, the next larger size WhisperKOOL system should be used. This will compensate for the insulation loss due to the lower insulating rating of glass.
  • Page 13 However, you must have a fresh air inlet as well. Note: If you are unsure about having adequate ventilation in your install location, please contact us to assess your specific installation at support@whisperkool.com or 1.800.343.9463. Evaporator Unit BACK - EXHAUST SIDE...

  • Page 14: System Operation

    The temperature control feature for the determined time series (based on detailed laboratory evaporator fan is a feature applicable to WhisperKOOL. testing), which will ensure that the product is kept within This is the Advance Product Safety Technology (APST), the safe range.

  • Page 15: Controller Functions

    After the 6 hour time period, the Set Point will automatically return to the original Set Point. 2. The CPC feature can be conveniently adjusted to the customer’s specific needs, by ac- cessing the “Customer Preference Select Mode” (CPSM). See Customer Preference Select Mode Instructions. www.whisperkool.com | Page 13...
  • Page 16 Set 1. Press the “Set” button once and it will display the Set Point. After approximately 5 sec- onds, the display will return to normal operation and display the Bottle Probe tempera- ture. 2. Press the “Set” button once and it will display the Set Point. Press the up and down ar- rows to change the set point.
  • Page 17 Con 40 min/Cof 10 min. In the event that there is a Probe 1 failure/ Alarm, the compressor/refrigeration system automatically starts a predetermined ON/OFF cycle, which is controlled by the Con and the Cof parameters. The customer can adjust these parameters to maintain the desired Bottle temperature. www.whisperkool.com | Page 15...

  • Page 18: Maintenance Schedule

    MAINTENANCE SCHEDULE Monthly 1. Check for debris surrounding condensing unit(i.e. leaves, branches, trash ect). Remove all obstructions. 2. Check for unusual noise or vibration 3. Check the drain line to see if it is above the waterline if draining into a vessel. Quarterly 1.
  • Page 19 NOTES www.whisperkool.com | Page 17...

  • Page 20: Troubleshooting Guide

    TROUBLESHOOTING GUIDE Unit has ice forming on the evaporator Possible Cause Solution Remove the filter and wash, then clean the coil with a vacuum. Evaporator filter or coil is dirty. If coil is very dirty, use a spray bottle with a small amount of liquid dish washing detergent or coil cleaner.
  • Page 21 Condensing fan motor/capacitor faulty Please contact the installing technician to troubleshoot. Compressor and /or starting components faulty Humidity in cellar too low Solution Possible Cause Raise the Fon setting to increase the humidity level Not enough moisture www.whisperkool.com | Page 19...

  • Page 22: Technical Assistance & Accessories

    TECHNICAL ASSISTANCE WhisperKOOL Customer Service is available Monday through Friday from 6:00 a.m. to 4:00 p.m. Pacific Time. The customer service representative will be able to assist you with your questions and warranty information more effectively if you provide them with the following: •...

  • Page 23: Installation Terms And Conditions

    WhisperKOOL warrants against defects in material and workmanship as follows: 1. LABOR - For a period of two (2) years commencing on the date of purchase, WhisperKOOL will, at its option and discretion, reimburse up to $250 to the End User for cost incurred for servicing, repairing, removing or installing warranty parts.
  • Page 24 9. Removing the rivets from the Product’s unit housing without prior authorization from WhisperKOOL voids this limited warranty. 10. The End User must first contact WhisperKOOL Customer Service by telephone (at 1-800-343-9463) prior to attempting service on any Product still under the limited warranty; else the limited warranty is voided.
  • Page 25 E. End User is responsible for all costs incurred for the installation and/or removal of the Product, or any part thereof, unless such cost has been agreed by WhisperKOOL to be a warranty repair prior to the work being performed.
  • Page 26 WhisperKOOL, Purchaser and End User, hereby irrevocably submit to the personal jurisdiction of such courts for that purpose. No waiver by WhisperKOOL of any breach or default of the contract of sale (including these Terms and Conditions of Sale) concerning a Product will be deemed to be a waiver of any preceding or subsequent breach or default.
  • Page 27 Web: www.whisperkool.com B. Technical Assistance. WhisperKOOL Customer Service is available Monday through Friday from 6:30 a.m. to 4:00 p.m. PST. The Customer Service representative will be able to assist you with your questions and warranty information more effectively if you provide them with the following: 1.
  • Page 28 WhisperKOOL 1738 E. Alpine Ave Stockton, CA 95205 1(800) 343-9463 www.whisperkool.com...

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