Universal MX-450 Operating Instrction page 11

MX-450 O M
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MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, URC
EXPRESSLY DISCLAIMS ALL WARRANTIES RELATING TO
TECHNICAL SERVICES, EXPRESS, STATUTORY OR IMPLIED,
INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF QUALITY
OR REASONABLE SKILL AND CARE, OR OUTCOME OR RESULTS.
WITHOUT IN ANY WAY LIMITING THE GENERALITY OF THE
OTHER PROVISIONS HEREIN, THIS LIMITED WARRANTY DOES
NOT COVER: (I) DAMAGE FROM MISUSE, NEGLECT OR ACTS OF
NATURE, (II) MODIFICATIONS, (III) INTEGRATION WITH THIRD
PARTY CONTENT, OR (IV) BEYOND THE WARRANTY PERIOD AND/
OR FAILURE TO FOLLOW URC WARRANTY CLAIM PROCEDURE.
The warranty limitations and warranty disclaimers may not apply to
end user in whole or in part, where such are restricted or excluded by
applicable law, and such shall apply to the maximum extent permitted
by applicable law.
In the event of any warranty claim, URC will, at its sole option, repair
the URC equipment using new or comparable rebuilt parts, or
exchange the URC equipment for new or rebuilt equipment. In the
event of a defect, these are the end user's exclusive remedies.
All the URC equipment returned for service, exchange or repair require
an RGA number. To obtain an RGA number, you must complete a
Return Request Form which you may obtain by calling (914) 835-4484
or contacting URC at returnrequest@universalremote.com. To obtain
warranty service, end user must deliver the URC equipment, freight
prepaid, in its original packaging or packaging affording adequate
protection to URC at 420 Columbus Avenue, Valhalla, NY 10595. It is
end user's responsibility to backup any macro programming, artwork,
software or other materials that may have been programmed into the
unit. It is likely that such data, software, or other materials will be lost
during service and URC will not be responsible for any such damage
or loss. A dated purchase receipt, bill of sale, installation contract or
other verifiable proof of purchase is required. For the URC equipment
support and other important information, please visit URC's website
available at www.universalremote.com or call the Customer Service
Center at (914) 835-4484.
This limited warranty only covers the URC equipment issues caused by
defects in material or workmanship during ordinary consumer use. It
does not cover product issues caused by any other reason, including
but not limited to product issues due to commercial use, acts of God,
third-party installation, misuse, limitations of technology, or
modification of or to any part of the URC equipment. This limited
warranty does not cover the URC equipment sold as used, as is,
refurbished, so called "B stock" or consumables (such as batteries). This
limited warranty is invalid if the factory applied serial number has
been altered or removed from the URC equipment. This limited
warranty specifically excludes the URC equipment sold by
unauthorized resellers.
With the exception of URC's IR-only, broad-based consumer remotes,
none of URC's PC programmable remotes or any of our Total Control®
whole-house equipment are authorized for online internet sales.
Buying URC's PC programmable remotes or any of our Total Control®
whole-house equipment online means buying equipment that does not
have URC's limited warranty. Such equipment is not eligible for URC
tech support or software support, either.
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