USER'S MANUAL VoIP Gateway Venus Series SIP Headquarters: No. 25, Alley 15, Lane 120, Sec. 1. Nei-Hu Rd, Version: 1.7 Date: 2006/11/10 Taipei 114, Taiwan P/N: 07008-00085 TEL: 886-2-26583000 FAX: 886-2-26583232 Beijing Branch: 3F, A Building, 113 Zhi Chun Lu,...
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Tainet Communication System Corporation. TAINET is a registered trademark, and Venus Series SIP is a trademark of Tainet Communication System Corporation. Other product names mentioned in this manual are used for identification purposes only and may be trademarks or trademarks of their respective companies.
About This Manual This section guides users on how to use the manual effectively. The manual contains information needed to install, configure, and operate TAINET’s VENUS Series VoIP SIP Gateway. The summary of this manual is as follows: Chapter 1:...
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Venus Series SIP User’s Manual V1.7 Symbols Used in This Manual 3 types of symbols may be used throughout this manual. These symbols are used to advise the users when a special condition arises, such as a safety or operational hazard, or to present extra information to the users.
DISTRIBUTOR notifies TAINET of such defect within seven days after knowing of such defect, TAINET shall, for any Product that TAINET agrees is defective, at its option, supply a replacement part, request return of equipment to its plant for repair, or perform necessary repair at the equipment’s location.
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Software updates during the warranty period under this Agreement. TAINET has not been notified of any intellectual property rights or others which may be infringed by the Products or the promotion, marketing, sale (or resale), or servicing thereof in the Territory, but TAINET makes NO WARRANTY, EXPRESS OR IMPLIED, WITH RESPECT THERETO.
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OMMAND ........................134 XAMPLE CHAPTER 5. MAINTENANCE AND TROUBLESHOOTING..... 135 ........................135 NSTRUMENTS ......................136 ROUBLESHOOTING APPENDIX A SUPPLEMENTAL TELEPHONE FEATURES ....... 141 APPENDIX B ABBREVIATION ................ 145 APPENDIX C CODE DETERMINATION FLOW CHART ......147 APPENDIX D VENUS SERIES POWER CONSUMPTION......149...
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Venus Series SIP User’s Manual V1.7 FIGURES Figure 1-1 - Typical SIP VoIP Application..................4 Figure 1-2 - Enterprise VoIP Intranet Application................5 Figure 1-3 - MTU/MDU Application ....................5 Figure 1-4 - The Front View of VENUS 2832A+ and 2832SD+ ............7 Figure 1-5 - The Rear View of VENUS 2832SA+ ................7...
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Venus Series SIP User’s Manual V1.7 Figure 3-14 -DHCP/BootP Client Configuration................52 Figure 3-15 - DHCP Client Using ‘Trusted’ Server(s)..............53 Figure 3-16 - The Boot Up Procedure with DHCP/BootP Client Enabled ........53 Figure 3-17 - SNMP Agent Configuration ..................54 Figure 3-18 - DNS Configuration ....................
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Figure 3-76 - NAT Statistics Monitoring..................105 Figure 3-77 - DHCP Server Statistics Monitoring................106 Figure 3-78 - System Information Monitoring................106 Figure 3-79 - Reset the VENUS Series ..................107 Figure 3-80 - Restore Default ....................... 108 Figure 3-81 - Firmware Upgrade....................110 Figure 3-82 - Downloading the New Software ................
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Venus Series SIP User’s Manual V1.7 Figure 3-92 - The Spy Command....................118 Figure 4-1 - DHCP Manager of the Windows NT Server .............. 120 Figure 4-2 - DHCP Options – Adding the Reservation Fields ............120 Figure 4-3 - Setup the TFTP Boot Server Host Name ..............121...
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Venus Series SIP User’s Manual V1.7 TABLES Table 1-1 - VENUS Series Technical Specification ................. 14 Table 2-1 - LED Description ......................25 Table 2-2 -10/100Base-T Connection .....................26 Table 2-3 - Pin definition of the Console Port connector..............27 Table 2-4 - Pin Assignment of the RJ-21 Telcom Connector............29 Table 2-5 - Pin Assignment of the Copper Wire Cable..............
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Venus Series SIP User’s Manual V1.7 Table 3-33 - The Ring Menu Items....................83 Table 3-34 - Description of Ring Configuration Items ..............84 Table 3-35 - The “Tone” Menu Items....................86 Table 3-36 - Description of Tone Configuration Items ..............87 Table 3-39 - Static Routing Configuration ..................
Chapter 1. Overview Product Overview TAINET VENUS Series, a critical part of the Next Generation Network (NGN), functions as an interface gateway unit between the legacy Public Switched Telephone Network (PSTN) and the IP packet network by performing the conversion of the analog voice traffic to/from the IP-based media stream.
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Overview Chapter 1 Venus 2832 Series support up to 32 analog voice interfaces for traditional POTS (Plain Old Telephone System) equipments (telephone handset, FAX machines, … etc). Modularized analog FXS (Foreign Exchange Station) or FXO (Foreign Exchange Office) telephony cards provide 8, 16, 24, or 32 telephone interfaces for various customers.
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Overview Chapter 1 Provide SNMP MIB for integrating into service providers’ SNMP management system. Support TFTP protocol for remote software upgrade and configuration file download. User Interface is protected with User ID and Password from unauthorized users. Provide two user accounts with two levels of access privilege. Compact 1U-High desktop unit with ear brackets for mounting up to a 19”...
Up to 32 traditional telephone handsets or FAX machines located in the rooms at each floor of the building can be connected to the VENUS Series telephone ports using copper wires (Figure 1-1). With various management features supported on VENUS Series, service providers or telecomm companies can provide toll-quality voice service to the customers.
Figure 1-2 - Enterprise VoIP Intranet Application For the Multi-Tenants Units (MTU) or Multi-Dwelling Units (MDU) markets, such as a hotel or campus, VENUS Series performs as a voice access platform to accommodate the voice-over-IP traffics from all the users. Thanks to the convenience of adding new Ethernet nodes, new VENUS Series units can be installed easily to extend the amount of users.
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Overview Chapter 1 Easier maintenance Competitive per port price High voice quality Available feature extension Consuming less public IP addresses which are valuable resources...
Overview Chapter 1 Product Description 1.3.1 Hardware Architecture VENUS 2832 Series is a compact sized, 1U high desktop VoIP Gateway, and is installable onto a standard 19” Rack. Sub-series letter “A” is for 100~230V AC power and “D” for -36~ -72V DC power. Installation guide can be found in Chapter 3.
Voice Processing capacity and 1 PSTN port for dial-line backup. Figure 1-11 - The Front and Rear view of VENUS 2804S 1.3.1.1 VENUS Series Base Unit VENUS 2832SA+/2832SAE+: Base Unit with AC power supply VENUS 2832SD+/2832SDE+: Base Unit with DC power supply 1.3.1.2...
Connector FXO-8A:8-port FXO analog voice Add-On module The analog telephone interface is supported by VENUS Series. Figure 1-3 shows the FXS-8 Voice Module which provides 8 FXS ports for connecting to the telephone handsets. Additional FXS-8A add-on Module can be mounted on to the FXS-8 Voice Module for capacity extension to provide total of 16 FXS ports, as illustrated in Figure 1-4.
Overview Chapter 1 Figure 1-13 - The FXS-8 with a FXS-8A Add-on Module Mounted on the Top Figure 1-14 - The FXO-8 Module with an Add-on Module Mounted on the Top 1.3.1.3 Ethernet Switch Modules UTP-1:Single port Fast Ethernet (10/100BaseTX) card UTP-2:Dual-port Fast Ethernet (10/100BaseTX) Switch card, with QoS and VLAN support UTP-2F:Single Fiber Optical Fast Ethernet and single 10/100BaseTX...
1.3.2 Software Architecture Applying advanced VoIP technology; VENUS Series uses powerful DSP (Digital Signal Processor) and CPU (Central Processing Unit) to build up a high performance Media Gateway platform. Running over an embedded Multi-tasking Real-Time Operating System, network protocols can be handled efficiently.
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1.3.2.1 Console Port By using the VT-100/ANSI compatible terminal emulation software, such as Microsoft HyperTerminal, user is able to configure VENUS Series via the Console port at the front panel. Refer to Chapter 3 for detailed Terminal UI description. 1.3.2.2 Telnet VENUS Series can be managed through a Telnet connection.
Overview Chapter 1 Figure 1-18 - Web Browser 1.3.2.4 SNMP Management The embedded SNMP agent in VENUS Series allows the device to be managed by the SNMP management system.
Overview Chapter 1 Technical Specifications Table 1-1 - VENUS Series Technical Specification Items Specification Base Unit Number of slots for voice module per unit: VENUS 2832SA+/D+: 2 voice slots VENUS 2832SAE+/DE+: 1 voice slot VENUS 2808S: 1 on-board voice slot...
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Overview Chapter 1 Items Specification RST Push Button: RESET (For Venus 2832SA+/2832SAP/2832SAE+ only) Power Supply AC power model: 100V ~ 230VAC, 50~60 Hz DC power model: -36V ~ -72 VDC FXS Telephone Signaling Type: FXS loop start driving 2-wire analog Interface channel telephone handsets or G3 FAX machines (FXS-8 and...
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Overview Chapter 1 Items Specification Line Impedance: 600-ohm termination mode Return Loss: > 20dB from 200Hz to 3.4KHz Attenuation/Frequency Distortion: ITU-T G.712 Compliant Group Delay: ITU-T G.712 Compliant Total Distortion: ITU-T G.712 Compliant Longitudinal balance: <45 dB from 200Hz to 3.4K Hz Gain: A/D: -3 +- 0.2dB at 1KHz D/A: -3 +- 0.2dB at 1KHz...
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Overview Chapter 1 Items Specification Tone Generation DTMF, Call Progress tones (Dial tone, Busy tone, and Detection Ring back tone, Congestion tone, Off-hook notice tone, etc) V.21/V.25/V.8 tone detection automatic data/fax/voice switch over to G.711 voice coder Quality Voice Activity Detection (VAD) Enhancement Silence Suppression Technologies...
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Overview Chapter 1 Items Specification Circumstance Operating Temperature: 0°C ~ 50°C Storage Temperature: -10°C ~ 70°C Relative Humidity: 10% ~ 90% (non-condensing) Physical 437 W x 44 H x 286 D mm Dimension EMC Compliant EN 50081-2, EN 50081-2 FCC Part 15 Class A CE mark Safety Compliant EN-60950...
Place the container on a flat surface and open the container. Carefully take the VENUS Series out of the container and place it securely on a flat, clean surface. Inspect the unit for signs of damage. Immediately report any damage found.
Grounding The FCC requires telecommunications equipment to withstand electrical surges that may result from lightning strikes; the VENUS Series device meet the requirements set forth by the FCC. The following procedure outlines some common practices that can minimize the risk of damage to computer...
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Hardware Installation Chapter 2 equipment from electrical surges. Make sure the electric service in your building is properly grounded as described in article 250 of the National Electrical Code (NEC) handbook. Verify that a good copper wire of the appropriate gauge, as described in Tables 250-94/95 of the NEC Handbook, is permanently connected between the electric service panel in the building and a proper grounding device such as:...
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Hardware Installation Chapter 2 If you are operating the device in an area where the risk of electrical surges form lightning is high, disconnect the device from the telephone line at the rear panel when it is not in use.
Hardware Installation Chapter 2 LED Indicators Table 2-1 - LED Description Function Label Colors Description Off (Power is Off) Power Status Green (Power is ON) Green (Normal Operation) SYS ALM System Status Yellow (Performing Diagnosis) Red (System Failure) Off (On-Hook State of the Telephone Handset) CHANNEL Voice Channel Green (Off-Hook State of the Telephone...
2.4.1 Connecting the IP Network via Ethernet On the base unit of VENUS Series, the embedded 10/100Base-T Ethernet port is provided as the standard interface to the IP network. The pin layout of the RJ-45 connector for IEEE 802.3 standard 10/100Base-T Ethernet ports are...
The console interface designed on VENUS Series is a female, DCE type RS-232 port. A straight DB-9 to DB-9 or DB-9 to DB-25 serial cable can be used to connect VENUS Series directly to a PC’s serial port for terminal operation. The PIN definition of the DB-9 is:...
Rear Panel Connections Caution: While installing the interface cards, make sure the power switch is turned off to prevent VENUS Series from possible damage caused by current impact. The figure illustrated below shows the VENUS 2832S Series rear panel connection.
Hardware Installation Chapter 2 Note: It is strongly recommended to use an AC power cord with Grounding pin or connect the Grounding Screw on the rear panel to the grounded supply of correct power system at the site. 2.5.2 Connecting the Telephony Devices The pin assignment for the female-type, RJ-21 Telcom connector (shown in Figure 2-3) on the FXS-8 /FXO-8 card is defined in Table 2-4: Figure 2-3 - RJ-21 Female-Type Telcom Connector...
Hardware Installation Chapter 2 Pin # Definition 17 ~ 25 Reserved 42 ~ 50 Reserved Several cables or accessories are available for wiring requirements of the telephone cables: Copper Wire Cable(RJ-21 Male connector convert to 50 copper wires) Fan-Out cable(RJ-21 Male connector convert to 16 x RJ-11 connectors) RJ-21 to RJ-11 Adapter panel RJ-21 to RJ-11 conversion (2 x RJ-21 connectors convert to 32 x RJ-11 connectors)
Hardware Installation Chapter 2 Table 2-5 - Pin Assignment of the Copper Wire Cable Mark of the Copper RJ-21 Pin # Channel (a pair) Wires 1 & 26 Port 1 / Port 26 Port 1 2 & 27 Port 2 / Port 27 Port 2 3 &...
Hardware Installation Chapter 2 Extension Telco Cable: Male RJ-21 to female RJ-21 connector (see Figure 2-6). This cable is used for length extension. RJ-21 to RJ-11 Adapter Panel: This panel has 2 male RJ-21 connectors on the back and 32 RJ-11 phone jack connectors in the front (shown in Figure 2-6). Customer can use an Extension Telco Cable to connect the gateway to this adapter panel for providing RJ-11 connection to telephone handset directly.
Hardware Diagnosis When the connections are all done, turn on the power of the device to boot up the software. VENUS Series will perform hardware detection, initialization and diagnosis. The LED indicators at the front panel show the progress of the hardware diagnosis.
IP network is properly installed before continuing with the configuration. Very few parameters are required for configuring the VENUS Series to bring up basic VoIP service: Setup the IP configuration assigned for the device: the IP address, the Sub-net Mask and the Default Gateway.
COM port Figure 3-1 - Connecting to the PC If you are configuring the VENUS Series from a PC (not a dumb terminal), you need software called Terminal Emulation Program to emulate a Terminal via the RS-232 communication port on the PC. Table 3-1 lists some commonly...
Configuration and Management Chapter 3 Table 3-1 - Terminal Emulation Software Operation System Software Windows HyperTerm (included with Windows 95/98/ME/XP/NT/2000 software) Windows 3.1 Terminal (included with Windows software) ProComm, VersaTerm (supplied Macintosh separately) Select the COM port used and setup the following settings: - Speed: 115200 bps (bit per second) - Data Length: 8 bits - Parity Bit: None...
Chapter 3 3.1.2 Power on VENUS Series Power on your VENUS Series after the Craft port is connected. It takes several seconds to perform the initialization and diagnosis. Press any key on the terminal. VENUS Series will prompt the following messages:...
Configuration and Management Chapter 3 3.1.3 Login Username and Password are required to login the Terminal UI (User Interface) for protection from unauthorized access to the device. The default Username is “user” with no password. Once when the security check is passed, the terminal UI displays the Main Menu as shown in the following Figure: Figure 3-3 - The Main Menu...
Configuration and Management Chapter 3 Navigation the Terminal User Interface The following Figure shows the style of the Terminal UI. Indications point out the layout of the UI and help user to navigating through the User Interface. Table 3-2 lists the function keys supported for operating the menu selection. Figure 3-4 - Navigating User Menu Table 3-2 - Function Keys used in the Terminal UI Operation...
“Logout?” to logout. Figure 3-5 - Logout the Terminal UI VENUS Series keeps an Idle Timer, in case the user stop operating the Terminal UI for certain duration of time, the Terminal UI forces logout automatically. To maintain the consistency of configuration, only one user is allowed to login and to use the Terminal UI at the same time from either the Craft port or Telnet.
Configuration and Management Chapter 3 Organization of the Terminal Menu Tree The Terminal UI is organized as a menu tree structure. On the top of the menu tree is the Main Menu. All menu items are categorized into different group of submenus for convenient and quick access.
Configuration and Management Chapter 3 Main Menu There are four categories in the Main menu: Table 3-3 - The Main Menu Items 3.4.1 Configuration Menu This menu includes SIP Basic configuration, call features, phone features, IP configuration, DHCP, BootP, DNS and SNMP configuration, country selection, and security configuration.
Configuration and Management Chapter 3 3.4.4 Diagnosis Menu In the Diagnosis menu, the “Ping” command is provided for verification of the IP network connection. “Trouble Shooting Menu” is provided for technical support engineers to troubleshooting the operation of the device. Detailed description for the Diagnosis menu is given in Section 3.8.
Configuration and Management Chapter 3 Configuration The Configuration menu is divided into five groups: Table 3-4 - The Configuration Menu Items Configuration Routing Table System Interface Phone Book Security 3.5.1 System Configuration Table 3-5 - The System Configuration Menu Items Provision System DHCP/BootP...
Configuration and Management Chapter 3 3.5.1.1 SIP Basic Configuration The Access Path: Configuration Menu -> System -> SIP Basic Configuration. Figure 3-6 - SIP Basic Configuration Table 3-6 - Description of SIP Configuration Items Field Description This item defines the hostname or domain name of a VENUS Host Name gateway.
Configuration and Management Chapter 3 Field Description user would need to specify IP address, port number, and domain name of the registration server. User would also need to specify the duration of re-registration. This item specifies whether or not to use the same user name User Public and password to register all analog telephony interfaces with Account...
Configuration and Management Chapter 3 Table 3-7 - Description of Proxy Server Configuration Items Field Description Proxy Server This item specifies the IP address of Proxy Server. Proxy Server This item specifies the port of the Proxy server for Port communication.
Configuration and Management Chapter 3 Table 3-8 - Description of Registration Server Configuration Items Field Description Registration This item specifies the IP address of DNS domain name of Server Registration Server. Registration This item specifies the port of the Registration Server for Server Port communication.
Configuration and Management Chapter 3 3.5.1.5 NAT Pass Through Configuration Figure 3-10 - Registration Server Configuration Table 3-10 - Description of NAT Pass Through Items Field Description Keep Active This item specifies the type of SIP Request Methods (either Method REGISTER or OPTIONS) for sending ‘Keep Alive’...
Configuration and Management Chapter 3 Table 3-11 - Description of DHCP Server Configuration Items Field Description Subnet Address This item specifies the subnet address for assigning IP address. Subnet mask This item specifies the subnet mask to be assigned to DHCP Addr Clients.
To manually assign static IP address to the gateway, disable this feature. DHCP/BootP VENUS Series is able to identify either a DHCP server or a Client BootP server is presented. Not only the DHCP/BootP server will provide the IP configuration for the device, it can also provide the location information of the configuration file for this device.
Configuration and Management Chapter 3 Field Description name options for box name Use only This option allows user to specify up to two DHCP servers that ‘trusted’ the GW would accept response from. Please refer to Figure DHCP 3-15.When this option is enabled, any DHCP response from server(s) servers that are not in the list would be rejected.
This item defines the community string for the Trap active. Community Trap This item tells VENUS Series to send traps to the specified IP Destination address of the SNMP Management Server. This is used to maintain the UDP translation entry in NAT for...
(host names) and their corresponding IP addresses. With DNS client enabled, VENUS Series will communicate with the DNS server and look up Use DNS the domain name of (1) the SIP Proxy, or (2) the IADMS server to Server find out their corresponding IP address.
Configuration and Management Chapter 3 3.5.1.8.2 DDNS Server Figure 3-20 - DDNS Table 3-15 - Description of DDNS Configuration Items Field Description These settings are only necessary when the gateway is set Use DDNS up under a NAT that uses a dynamic IP address and do not support DDNS.
Configuration and Management Chapter 3 3.5.1.9 Download and upload Configuration File This menu is used to manually evoke the procedure of downloading or uploading the configuration file. Detailed description for the format of the configuration file is shown in Chapter 4. Access Path: Configuration Menu ->...
Configuration and Management Chapter 3 VENUS Series parses the downloaded file and processes the configuration Note: User may need to reboot the device to activate the new configuration. Figure 3-22 - Download Procedure of the Configuration File 3.5.1.10 Country Code This menu is for selecting a pre-programmed POTS specification (the ring generation spec and the telephone tone spec) for some specific countries.
Configuration and Management Chapter 3 Table 3-17 - Description of QoS Configuration Selection Items Field Description Voice packet will be added with a priority value to the IP header. Voice Priority The TOS (Type Of Service) for media stream digit 7 is highest and 0 is the lowest priority.
Chapter 3 Table 3-18 - Description of FAX Configuration Item Field Description Fax Auditing The Venus Series has three types can selection of FAX operation. Disable Close Venus Series FAX operation. T.38 Fax The T.38 protocol is used for better and faster facsimile transmission.
Configuration and Management Chapter 3 Table 3-19 - Description of Call Features Configuration Items Field Description This option is used to block user from making another call Deny Second to a different network while it is calling from a different Stage Dialing network.
Configuration and Management Chapter 3 3.5.1.14 RTP Configuration Access Path: Configuration Menu -> System -> RTP Configuration Figure 3-29 - RTP Configuration Table 3-20 - Description of RTP Configuration Items Field Description The UDP port starting number for Real-time Transport RTP Port Base Protocol.
Configuration and Management Chapter 3 Field Description from –40 to –70. Prevents poor telecommunication quality caused by echo Echo Canceller interface. If this item is enabled, the system will send RTCP package RTCP front of RTP package. RTP Filter Enable or disable RTP filter function. 3.5.1.15 Phone Features Access Path: Configuration Menu ->...
Configuration and Management Chapter 3 Field Description This item specifies the stutter tone timeout value from 1 to 5 Stutter Tone seconds. Note: For this version, the 0 value means using default timeout period 3.5.1.16 DSP Configuration Access Path: Configuration menu -> System -> DSP Configuration Figure 3-31 - DSP Configuration Table 3-22 - Description for DSP Configuration Field...
Configuration and Management Chapter 3 3.5.1.17 Digitmap Configuration Access Path: Configuration Menu -> System -> Digitmap Configuration Figure 3-32 - Digitmap Configuration The definition and configuration are the same as MGCP. Venus will accumulate the dialed numbers in a buffer as digitmap defined. Once finding matched or unmatched dialed number, it will invite a new session via proxy.
Configuration and Management Chapter 3 DTMF: A digit, a timer, or one of the symbols "A", "B", "C", "D", "#", or "*". Extensions may be defined. Wildcard: The symbol "x" which matches any digit ("0" to "9"). Range: One or more DTMF symbols enclosed between square brackets ("["...
Configuration and Management Chapter 3 Table 3-23 - Description of NTP Server Configuration Field Description NTP Server Name This item specifies the IP address of NTP Server. This item specifies the port of the NTP server for get NTP Server Name Time.
Configuration and Management Chapter 3 3.5.1.20 Provision Configuration Access Patch: Configuration -> System -> Provision Configuration Figure 3-35 – Provision Configuration Table 3-25 - Description of Provision Configuration Field Description TFTP server IP This item specifies the IP address of provision TFTP server. TFTP server Port This item specifies the port of provision TFTP server.
Use this menu to configure the hardware interface of the device. The WAN interface is the interface for WAN IP network connection. The LAN interface is the interface for LAN local IP network connection. VENUS Series uses the 10/100BaseT Ethernet to connect to the IP network.
Configuration and Management Chapter 3 Figure 3-37 - Individual FXS/FXO Port Configuration Table 3-27 - Description of FXS/FXO Port Items Field Description Use Registrar This item specifies whether or not this port needs to register with a Server. Display Name This field allows user to specify the display name associated with port’s URL.
Configuration and Management Chapter 3 Field Description 3-40 and Figure 3-41 respectively. Please refer to Appendix A for more detail information on this feature. Call ID Blocking This item specifies the caller ID whether is blocking or not. Figure 3-38 - Port’s Private Account Configuration Figure 3-39 - Hotline Configuration...
Configuration and Management Chapter 3 Access Path: Configuration Menu -> Interface -> FXS/FXO -> Port xx -> Call Forward -> Always Forward Figure 3-40 - Call Forward Always Configuration Forward number rule: If user needs to forward the phone to phone 10001, the forward rule is “forward phone number@forward phone IP address”.
This is the static IP address for the WAN interface (the 10/100BaseT Fast Ethernet port) of VENUS Series. If the DHCP client feature is not enabled, VENUS Series uses this address as its own IP address. Either a public or private IP address can be assigned.
Configuration and Management Chapter 3 Access Path: Configuration Menu -> Interface -> WAN ->PPP over Ethernet. Figure 3-43 - PPP over Ethernet Configuration Table 3-30 - Description of PPP over Ethernet Configuration Items Field Description Username The register name that can login PPPoE RAS server to get the dynamic IP.
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Configuration and Management Chapter 3 Field Description Maximum LCP If this option is given, PPP daemon will presume the peer echo failure >=2 to be dead if n LCP echo-requests are sent without receiving a valid LCP echo-reply. If this happens, PPP daemon will terminate the connection.
Configuration and Management Chapter 3 3.5.2.3.1 Switch Mode Access Path: Configuration Menu -> Interface -> LAN-> Switch Mode Under Switch Mode, the LAN interface use the same IP address of WAN and supports different VLAN function to enhance the QoS availability. Figure 3-44 - LAN Switch Mode Configuration Table 3-31 - Description of LAN Interface Configuration Items Field...
Configuration and Management Chapter 3 Access Path: Configuration Menu -> Interface -> LAN -> Port-based VLAN Figure 3-45 - Port-based VLAN Configuration 3.5.2.3.2 Router Mode Access Path: Configuration Menu -> Interface -> LAN ->Router Mode Under Router Mode, a different IP from WAN IP would need to be assigned. Figure 3-46- Router Mode Configuration...
Configuration and Management Chapter 3 3.5.2.4 NAT Configuration Network Address Translation (NAT) feature works only when LAN is configured as router mode. VENUS NAT router allows nodes on the private network (LAN side) to transparently communicate with nodes on the external network (WAN side) and vice versa.
Configuration and Management Chapter 3 When NAT is enabled, the following menu, shown in Figure 3-48, gives user the option to specify nodes on the LAN side that can be accessed by nodes on the WAN side. Figure 3-48 - NAPT Configuration 3.5.2.5 Analog Use this menu to configure the analog characteristics of the dial line.
Configuration and Management Chapter 3 Access Path: Configuration Menu -> Interface -> Analog ->Ring Figure 3-49- Ring Configuration Table 3-34 - Description of Ring Configuration Items Field Description Frequency To adjust the Ring tone frequency from 17 ~ 40Hz. Default Ring To setup the different ON, OFF time and duration of Ring tone.
Configuration and Management Chapter 3 Access Path: Configuration Menu -> Interface -> Analog ->Ring ->Frequency Figure 3-50 - Ring Frequency Configuration Access Path: Configuration Menu -> Interface -> Analog ->Ring ->Default Ring Cadence Figure 3-51 - Default Ring Cadence Configuration...
Configuration and Management Chapter 3 Access Path: Configuration Menu -> Interface -> Analog ->Ring ->-Distinctive Rings Figure 3-52 - Distinctive Ring Configuration 3.5.2.7 Tones Table 3-35 - The “Tone” Menu Items Call W aiting Tones On Hold Busy Reorder Ring Back Off On Dial tone Congestion Out of Service Disconnect...
Configuration and Management Chapter 3 Figure 3-53 - Tone Configuration Table 3-36 - Description of Tone Configuration Items Field Description Busy All fields in Table 3-36 are used to setup the different frequency and amplitude of different tone duration. Ring Back Where the “freq”...
Configuration and Management Chapter 3 Access Path: Configuration Menu -> Interface -> Analog ->Tones ->Busy Figure 3-54 - Busy Tone Configuration Access Path: Configuration Menu -> Interface -> Analog ->Tones ->Ring Back Figure 3-55 - Ring Back Tone Configuration...
Configuration and Management Chapter 3 Access Path: Configuration Menu -> Interface -> Analog ->Tones ->Congestion Figure 3-56 - Congestion Tone Configuration Access Path: Configuration Menu -> Interface -> Analog ->Tones ->Out of Service Figure 3-57 - Out of Service Tone Configuration...
Configuration and Management Chapter 3 Access Path: Configuration Menu -> Interface -> Analog ->Tones ->Dial Tone Figure 3-60 - Dial Tone Configuration Access Path: Configuration Menu -> Interface -> Analog ->Tones ->Off On Dial Tone Figure 3-61 - Off On Dial Tone Configuration...
Configuration and Management Chapter 3 Access Path: Configuration Menu -> Interface -> Analog ->Tones ->Reorder Figure 3-62 - Reorder Tone Configuration Access Path: Configuration Menu -> Interface -> Analog ->Tones ->On Hold Figure 3-63 - On Hold Configuration...
Configuration and Management Chapter 3 Access Patch: Configuration Menu -> Interface -> Analog ->Tones ->Call Waiting Figure 3-64 - Call Waiting Configuration 3.5.2.8 Long Loop The “Long Loop” enables the longer distance service of voice higher 8Km than 3Km. Figure 3-65 - Long Loop Configuration...
Configuration and Management Chapter 3 3.5.3 Life-Line The user is able to through the life line function to dial PSTN number. Figure 3-66 – Life-Line Configuration Table 3-37 – Description of Life-Line items Field Description Prefix for PSTN Line Seizure A prefix number that user want dial out via PSTN line. PSTN max.
Configuration and Management Chapter 3 3.5.4.1 Static Routing Access Path: Configuration Menu -> Routing Table -> Static Routing. Figure 3-67 - Static Routing Configuration Static routing are those routing path manually defined by user for the VENUS Series. User may use the static routes to establish some specific fixed connections.
If you need to specify a route to one single host, use the subnet mask of 255.255.255.255 in the subnet mask field to force the VENUS Series to route all the packets for this single host thru the designated router (the next hop).
Configuration and Management Chapter 3 To send an IP packet to a node (for example to the SIP Proxy server or another VoIP gateway) outside the local network domain, the IP packet is sent first to the Default Gateway (usually a router) where the packet is forwarded to the destination or the next node (another router).
This item specifies the phone numbers for a destination. Address This is the IP or domain name of the destination. For example the IP address of another VENUS series gateway. Port This is the port number of the destination gateway.
Configuration and Management Chapter 3 to protect the VENUS Series from unauthorized access. Access Path: Configuration menu -> Security Figure 3-71 - System Security Configuration Access Path: Configuration menu -> Security -> General User Account Setup Figure 3-72 - System Security Configuration...
Table 3-41 - The “System Monitoring” Menu Items 3.6.1 Routing Table Monitoring The Routing table shows all the routing information of your VENUS Series. The internal defined loop back route, the static route and the route for the Default Gateway are all shown here.
Configuration and Management Chapter 3 Table 3-42 - Description of Routing Table Monitoring Items Field Description Destination It specifies the IP network address of the final destination. If “0.0.0.0” appears in the field, this entry specifies the “Default Gateway” of route information. NetMask It represents the IP netmask of the destination IP address.
Configuration and Management Chapter 3 3.6.2 H/W Report Monitoring Hardware information, such as the number and type of interface card installed, the number of total POTS ports supported, and the hardware diagnosis result, are listed in the H/W Report Monitoring menu. Access Path: Monitoring Menu ->...
Configuration and Management Chapter 3 3.6.3 Statistics Monitoring 3.6.3.1 Interface Statistics The interfaces menu provides statistics information collected for monitoring the interface packet flow. Access Path: Monitoring Menu -> Statistics -> Interfaces Figure 3-75 - Interface Statistics Monitoring...
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Configuration and Management Chapter 3 Access Path: Monitoring Menu -> Statistics -> Interfaces->All WAN and LAN shows more detailed information on each interface. Access Path: Monitoring Menu -> Statistics -> Interfaces->WAN Access Path: Monitoring Menu -> Statistics -> Interfaces->LAN...
Configuration and Management Chapter 3 3.6.3.2 NAT statistics NAT statistics provide the information of NAPT translation usage per protocol type. Access Path: Monitoring Menu -> Statistics ->NAT Figure 3-76 - NAT Statistics Monitoring...
Configuration and Management Chapter 3 3.6.3.3 DHCP Server statistics Access Path: Monitoring Menu -> Statistics ->DHCP Server Figure 3-77 - DHCP Server Statistics Monitoring 3.6.4 System Info Monitoring This menu briefly summarizes the system information including the System Up Time since the device is powered on. Access Path: Monitoring Menu ->...
Use this menu to reset the VENUS Series. Caution: Reset the gateway only when there is no phone call in progress. Otherwise, VoIP service will be abruptly terminated. Access Path: Device Control Menu -> Warm Start. Figure 3-79 - Reset the VENUS Series...
Access Path: Device Control Menu -> Restore Default. Figure 3-80 - Restore Default This feature is used to reset all the settings to the factory defaults. Selecting this menu will cause an en-forced reset to the VENUS Series. The configuration defaults are: DHCP Client: Disabled SNMP Agent: Disable SNMP System Contact: Tainet Communication System Corp.
VENUS Series allows software upgrade for feature improvement. The new firmware (the Application Program), in binary code format, can be remotely downloaded from a TFTP server and written into the internal flash memory of the VENUS Series. Check with our technical support for the availability of the latest software.
Figure 3-81 - Firmware Upgrade Table 3-43 - Description of “Firmware Upgrade” Items Field Description This item tells VENUS Series which IP address of TFTP TFTP Server IP server that includes the firmware. This item tells VENUS Series which port of TFTP server TFTP Server Port that includes the firmware.
Chapter 3 It takes a couple of minutes to perform the flash memory write. Once when the flash write is completed, as illustrated in Figure 3-83, VENUS Series performs the verification and then reboot itself to start the new firmware...
Configuration and Management Chapter 3 Figure 3-83 - Writing to New Software into the Flash Memory Figure 3-84 - Upgrade Completed One option to try out the new software is to execute the downloaded trial software within the internal RAM memory without destroying the Application Program stored in the flash memory.
Configuration and Management Chapter 3 Figure 3-85 - Execute the Trial Software One option to try out the new software is to execute the downloaded trial software within the internal RAM memory without destroying the Application Program stored in the flash memory. Select “N” (No) to not to write the software into flash.
Ping This feature can be used to verify the path of packet transmission between VENUS Series and another node. For example, to check whether the Proxy Server is reachable or is alive. Make sure you configure the correct subnet mask, and the IP address of the default gateway.
Configuration and Management Chapter 3 3.8.2 STUN Type Diagnosis This feature can be used to chick the STUN server stand. Figure 3-88 - Stun Type Diagnosis 3.8.3 Trouble Shooting Menu (Command Line Interface) The Trouble Shooting Menu is designed mostly for technical support engineers. It provides a Command Line Interface (CLI) where user can enter commands To setup detailed configuration To monitor detailed system status messages, and...
Configuration and Management Chapter 3 The command line syntax is “command parameter …”. The major commands useful are listed and described in Table 4-1 “Command Sets” in Section 4.3. Here in this section, the mostly used commands are introduced briefly. The following are some example commands: “set tcid 3 rxgain –5”...
Configuration and Management Chapter 3 Figure 3-90 - The “help” Command The basic command used for major configuration is “venus”. Enter “venus” to display the syntax. All configuration items provided in the terminal UI can be found here (Figure 3-91) Figure 3-91 - The “venus”...
Configuration and Management Chapter 3 The “spy” command is used to select the “spy-level” for monitoring the behavior of a software task. The command format is “spy [key] [level]”, where the key is the task number (from 1 to 15) and the level is the monitor level (from 0 to 5).
This Chapter describes the format of VENUS Series configuration file. The configuration file is actually composed of VENUS Series command lines. Users are allowed to edit this file for their own need. By downloading the configuration file from a TFTP server to the device, user can easily perform the system configuration and don’t have to go through the...
Edit Configuration File Chapter 4 Figure 4-1 - DHCP Manager of the Windows NT Server Add the following extension fields from the left-hand table (see Figure 4-2): 066 Boot Server Host Name (Domain name or IP address of the TFTP server) 067 Bootfile Name (the configuration file name) Figure 4-2 - DHCP Options –...
Figure 4-4 - Setup the Configuration File Name User may configure the DHCP server to provide different configuration files for each VENUS Series device. Refer to the user’s manual of the DHCP/BootP server you are using to configure the server.
Microsoft NotePad, or Microsoft WordPad to edit the file. The rules of the file are: The file must start with the string “VENUS Series Configuration File” at the 1st line (case sensitive). This is the identification header. A line started with a “#” or “;” symbol is a comment line.
“[ ]” symbols must be provided, while a parameter included in the “< >” symbols is optional. A “|” symbol separates all the parameters allowed. Table 4-1 - VENUS Series Command Sets Cross Command Set Function Description...
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Edit Configuration File Chapter 4 Cross Command Set Function Description Reference renew [Renew Time before the Client attempts to renew its >= 8] lease. venus dhcp_server The period (in seconds) that should pass rebind [Rebind Time before the Client attempts to rebind its >= 12] lease.
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Edit Configuration File Chapter 4 Cross Command Set Function Description Reference venus snmp set_com The community string for Set object from 3.5.1.7 [string] SNMP MIB venus snmp trap_com The community string for trap advice 3.5.1.7 [string] venus snmp IP address of the SNMP manager 3.5.1.7 trap_dest_[n] [IP address]...
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Edit Configuration File Chapter 4 Cross Command Set Function Description Reference <check: 0(no), 1(yes)> sip callfeature Enable / disable call return feature which 3.5.1.13 callreturn [on|off] can call back the latest incoming call by <callReturnDigits> dialing the callReturnDigits. sip callfeature Enable / disable call waiting feature and 3.5.1.13 callwaiting...
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Edit Configuration File Chapter 4 Cross Command Set Function Description Reference reordertone <reorder Tone(sec)> sip phonefeature Amount of stutter tone timeout in seconds 3.5.1.15 stuttertone <stutter Tone(sec from 1 to 5)> sip fxsfxo [portid] Setup specified port working mode. 3.5.2.1 registrar Shutdown: inactive, No Register: active <0(Shutdown);1(No...
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Edit Configuration File Chapter 4 Cross Command Set Function Description Reference [off1] [on2] [off2] [on3] [on] is the ring cycle ON time (100ms [off3] [duration] based) [off] is the ring cycle OFF time (100ms based) [duration] is the total duration of the ring generation (1ms based) Example: venus card 3 fxs ring_cadence 10 40 0 0 0...
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Edit Configuration File Chapter 4 Cross Command Set Function Description Reference r4: 0.3 sec on / 0.2 sec off, 1 sec on / 0.2 sec off, 0.3 sec on / 4 sec off r5: 0.5 sec on / 0.1 sec off r6: 0.5 sec on / 0.2 sec off, 0.3 sec on / 0.2 sec off, 0.5 sec on / 3 sec off r7: 2 sec on / 4 sec off...
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Edit Configuration File Chapter 4 Cross Command Set Function Description Reference venus card 3 fxs tone dial_tone3 1 1 450 –100 0 0 0 0 0 0 –1 This example sets the dial tone spec. The dial tone has only one tone element: 450Hz, -10db, and is played continuously.
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Edit Configuration File Chapter 4 Cross Command Set Function Description Reference Defaults: see section 0 venus Upgrade firmware via command line and upgrade_firmware this command can be used when auto [version] [tftpServerIP] provision on reboot. [tftpServerPort][filenam venus write_config Write the configuration into the flash memory venus taskstat Show task statistics.
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Edit Configuration File Chapter 4 Cross Command Set Function Description Reference show coding Display the configuration of the coding profile for this application set coding Setup the coding profile. Enter this command to display detailed setup items. show tcid [0 to 31] Display the configuration of each voice telephony channel set tcid [0 to 31]...
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Edit Configuration File Chapter 4 Cross Command Set Function Description Reference sip protocol compact Enable / disable short type of header [on|off] name. sip protocol auto_route Enable / disable auto route function. Auto [on|off] [fixed|unlimited] route will select free FXO to dial out when <voipPrefix1>...
VENUS Series Configuration File # This is an example of the configuration file # The 1 line “VENUS Series Configuration File” is the id header of a valid configuration file # This example file will configure the device to - setup the static IP address as “172.16.3.233”...
Maintenance and Troubleshooting Chapter 5 Chapter 5. Maintenance and Troubleshooting Instruments The following instruments may help to allocate the problem: A multi-meter: to identify the line condition, the power condition, etc. A PC: with a LAN card installed and the IP setup configured properly A network scope: to identify the network status and the traffic load over the network.
2) The Power Source The LED indicators offer some helpful information for users to check the hardware status of VENUS Series. Check if the PWR LED is ON. Use the multi-meter to measure the power supply. 3) Boot up Diagnosis Observe the boot up sequence of the gateway.
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VENUS Series. Refer to Section 3.8.3 for detailed description. 6) Firewall and NAT Normally, a public IP address should be used for VENUS Series. In case the VENUS Series is located in the local network behind the firewall or router, Make sure the IP packets is not blocked or modified.
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UDP. To make a VoIP phone call, a RTP connection is created for the caller and the called gateway. The UDP port used for RTP is not fixed. VENUS Series uses the UDP number started from 30000. 10) Hear the Voice Quality...
The supplemental telephone features like Call Forwarding, Call Waiting, Caller ID Display, Caller ID Blocking, Speed Dial, Call Return and 3-way Conference can be provided. The following Table describes some example procedures for VENUS Series to enable or disable several example supplemental features (The following example needs SIP Proxy server support).
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Supplemental Telephone Features Appendix A Features Description Examples Hear the Confirm Tone - To enable Call Forwarding No Answer Pick up the phone and press 76# Hear the Dial Tone Enter the telephone number to which the Forward the incoming incoming calls will be forwarded to Call Forward No calls to a preset...
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Supplemental Telephone Features Appendix A Features Description Examples The talking person will A press the “Flash” button on the handset be informed by short A can now talk to C while put B on hold tone To finish the conversation, A press the “Flash”...
Abbreviation Appendix B Abbreviation Appendix B Abbreviation Stands for Address Resolution Protocol BootP Bootstrap Protocol Command Line Interface Central Processing Unit Digital Data Network DHCP Dynamic Host Configuration Protocol Domain Name System or Domain Name Server Digital Signal Processor Foreign Exchange Station HTTP Hyper Text Transfer Protocol Integrated Access Device...
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Abbreviation Appendix B Session Description Protocol Session Initiation Protocol SNMP Simple Network Management Protocol Transmission Control Protocol TELNET Telecommunication Network Protocol TFTP Trivial File Transfer Protocol User Agent User Interface User Datagram Protocol Uniform Resource Locator Voice Activity Detection VoIP Voice over Internet Protocol Virtual Private Network...
Code Determination Flow Chart Appendix C Code Determination Flow Chart Appendix C Start Enter a phone number (D_no) Switch circuit to Does it match PSTN PSTN Lifeline Lifeline prefix Does it match the phonebook or extension number? Does it match the number of internal phone book? FXO auto_route...
Venus Series Power Consumption Appendix D Venus Series Power Consumption Appendix D All Idle Full Loading Venus 2804+ 9.9W 12.9W Venus 2808 41.8W 53.8W Venus 2816 35.2W 54.4W Venus 2832A+ 46.2W 94.2W...
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