Aztech FG7003GRV(AC) Manual

Aztech FG7003GRV(AC) Manual

Gigabit ethernet dual-band wireless ac residential gateway

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AZTECH FG7003GRV(AC)
SingTel - Gigabit Ethernet DUAL-BAND Wireless AC Residential Gateway
SINGAPORE | JANUARY 2014

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Summary of Contents for Aztech FG7003GRV(AC)

  • Page 1 AZTECH FG7003GRV(AC) SingTel - Gigabit Ethernet DUAL-BAND Wireless AC Residential Gateway SINGAPORE | JANUARY 2014...
  • Page 2: Table Of Contents

    LED Troubleshooting Page 37 ii. Wireless Troubleshooting Page 42 iii. How to check existing FW version Page 43 iv. How to Access Admin GUI Page 44 14. FAQ Page 45 Aztech Technologies (170805) 15. Support Contact Info Page 48...
  • Page 3: About The Product

    Built-in Wireless a/b/g/n/ac Dual Band Access Point (2.4GHz and 5Ghz) Others ¤ 2 2 2 2 FXS FXS Ports Ports for connecting analog Phone sets Ports Ports ¤ WPS – Wifi Protected Setup button support ¤ LED Indicators for all interfaces and services Aztech Technologies (170805)
  • Page 4: Firmware Features

    Port Port mapping mapping mapping mapping for the IPTV IPTV IPTV IPTV – – – – STB ¤ Port Forwarding and DMZ support, configurable from the user mode pages ¤ Standard support for Wireless Security / Encryption Aztech Technologies (170805)
  • Page 5 ¤ Power ¤ Ethernet LAN Ports 1 to 4 ¤ Wifi (2.4GHz and 5GHz 5GHz 5GHz 5GHz) ¤ Voice 1 and 2 (Telephone) ¤ ¤ IPTV ¤ Broadband (Ethernet WAN) ¤ Internet ¤ WPS Indicator and button Aztech Technologies (170805)
  • Page 6 Back Panel Ports and Button ¤ Voice 1 and 2 ¤ USB 1 ¤ USB 2 ¤ Ethernet LAN Ports 1 to 4 ¤ Ethernet WAN Port ¤ Reset button ¤ Power Adapter Jack Aztech Technologies (170805)
  • Page 7: Recommended Setup

    Recommended setup Recommended Hardware Setup (FTTH) Notes: 5GHz connectivity is recommended for more bandwidth intensive activities such as video streaming within shorter range. 2.4GHz connectivity is recommended for normal surfing activities within a larger area. Aztech Technologies (170805)
  • Page 8: Connecting To The Internet

    SingNet broadband FTTH To check the Internet connection for FTTH , go to http://192.168.1.254 http://192.168.1.254 http://192.168.1.254 http://192.168.1.254, scroll down to Device Info> Internet Connection Aztech Technologies (170805)
  • Page 9: Wireless Connection

    TKIP TKIP + + + + AES ¤ Wireless channel is set to Auto Auto Auto Auto ¤ The enabled enabled enabled enabled default. ¤ Both 2.4GHz and 5GHz SSIDs share the same network key by default. Aztech Technologies (170805)
  • Page 10 Changing the Wireless Settings Open your web-browser (e.g. Internet Explorer) and go to http://192.168.1.254, click on Wireless link. Aztech Technologies (170805)
  • Page 11 5GHz The internet surfing experience is likely to improve on 5GHz with probably lesser wireless interference. Do take note that the 5GHz SSID can only be detected if your end device supports 5GHz wireless interface as well. Aztech Technologies (170805)
  • Page 12 Connecting to 2.4GHz and 5GHz Band Aztech Technologies (170805)
  • Page 13: How To Do Wps Pairing

    1 above Once the connection is authenticated and established, WPS LED will be solid green, followed by OFF within the next few seconds. Note: WPS pairing is only available for 2.4GHz, and it is enabled by default Aztech Technologies (170805)
  • Page 14: Wireless Clients

    Sony Xperia Z1 HTC Evo 4G LTE Samsung Galaxy S3 Samsung Galaxy S4 Samsung Galaxy Note 10.1 Samsung Galaxy Tab 2 7.0 (GT-P3113) Note: This list of devices that supports 5G does not necessarily support wireless AC. Aztech Technologies (170805)
  • Page 15: How To Enjoy Wireless Ac

    How to enjoy wireless AC Wireless Client: Wireless client need to be able to support wireless AC. List of wireless client adapters that support wireless AC: Aztech WL592USB, WL593USB Asus USB-AC53, USB-AC56, PCE-AC68 List of mobile devices that supports wireless AC: Sony Xperia Z1, Xperia Z Ultra Samsung Galaxy Note 10.1 2014 Edition (LTE), Galaxy S4 with LTE (GT-...
  • Page 16: Firewall Configuration

    Incoming and Outgoing Firewall Settings Aztech Technologies (170805)
  • Page 17 How To Set IP Filtering Step 1. Launch an internet browser and go to http://192.168.1.254 Step 2. Click on Firewall Configuration Button Aztech Technologies (170805)
  • Page 18 Step 3. Fill in the fields required (Filter Name, traffic Direction, Protocol, Source IP Address and its port number information as well as Destination IP Address and its port number information). Step 4. Click on Save/Apply button. Aztech Technologies (170805)
  • Page 19 How To Set IP Filtering Step 5. The rule keyed in will be added in the list Note: There is a default SingTel rule created in the list, please do not remove. Aztech Technologies (170805)
  • Page 20 Port Forwarding Aztech Technologies (170805)
  • Page 21 How To Set Port Forwarding Step 1. Launch an internet browser and go to http://192.168.1.254 Step 2. Click on Firewall Configuration Button Step 3. Click on Port Forwarding Button Aztech Technologies (170805)
  • Page 22 Fill in the filed Server IP Address field. Step 5. Check Custom Server radio button and fill in the application name for easy reference. Step 6. Fill in the respective port numbers to be forwarded to the server. Aztech Technologies (170805)
  • Page 23 How To Set Port Forwarding Step 7. Click on Save/Apply button. Aztech Technologies (170805)
  • Page 24 How To Set Port Forwarding Step 8. Added rule will be shown Aztech Technologies (170805)
  • Page 25 Port Triggering Settings Aztech Technologies (170805)
  • Page 26 How To Set Port Triggering Step 1. Launch an internet browser and go to http://192.168.1.254 Step 2. Click on Firewall Configuration Button Step 3. Click on Port Triggering button Aztech Technologies (170805)
  • Page 27 How To Set Port Triggering Step 4. Check Custom Application radio button and fill in the application name for easy reference. Step 5. Fill in the respective port numbers and protocol type. Aztech Technologies (170805)
  • Page 28 How To Set Port Triggering Step 6. Click on Save/Apply button. Step 7. Created rule will be shown in the list Aztech Technologies (170805)
  • Page 29 How To Set Port Triggering Step 8. Added rule will be shown Aztech Technologies (170805)
  • Page 30 Aztech Technologies (170805)
  • Page 31 How To Set DMZ Step 1. Launch an internet browser and go to http://192.168.1.254 Step 2. Click on Firewall Configuration Button Step 3. Click on DMZ button Aztech Technologies (170805)
  • Page 32 How To Set DMZ Step 4. Copy the IP Address value from list of clients table. Step 5. Paste on the DMZ Host IP Address field. Step 6. Click on Save/Apply button Aztech Technologies (170805)
  • Page 33: Voice Service Configuration

    Configuring the VOIP Username and Password The voip username and password can be configured on the admin admin page page. It’s under admin admin page page Home Home Home Home Network> Network> Network> Network> Voice Voice Voice Voice. Aztech Technologies (170805)
  • Page 34 How To Set MioVoice Step 1. Launch an internet browser and go to http://192.168.1.254/singtel Step 2. Enter admin / H3ll0t3ch when prompted for username and password respectively. Aztech Technologies (170805)
  • Page 35 How To Set MioVoice Step 3. On the left hand navigation bar, click on Home Network Step 4. Click on Voice Aztech Technologies (170805)
  • Page 36 How To Set MioVoice Step 5. Check Enable checkbox Step 6. Fill in the respective MioVoice account(s) and click on Save button Aztech Technologies (170805)
  • Page 37: Troubleshooting

    ¤ Blinking Green – indicates activity on the port ¤ Steady Green – Ethernet device is connected to he port ¤ Off – there is no Ethernet device plugged in to the port or the cable is faulty Aztech Technologies (170805)
  • Page 38 2 2 2 2 ¤ Steady Green – voice account is registered ¤ Blinking Green – indicates an on going call or the phone is off hook ¤ Off – voice account is not set or account registration failed Aztech Technologies (170805)
  • Page 39 ¤ Off – no device is connected Broadband Broadband on Broadband Broadband on FTTH FTTH FTTH FTTH ¤ Steady Green – WAN ethernet port is connected to the ONT or an ethernet device ¤ Off – No connection on the WAN ethernet port Aztech Technologies (170805)
  • Page 40 STB is rebooting (if STB is connected to the RG) or IPTV service failed (if STB is connected to the RG) or no multicast streams coming (if STB is connected to the RG) ¤ Off – no service or service is down Aztech Technologies (170805)
  • Page 41 ¤ Steady Green –connection is up and the interface is with an IP address ¤ Off - no internet connection ¤ Steady Green – WPS is activated and a client is authenticated ¤ Blinking Green – WPS is ready to connect ¤ Off - WPS not activated Aztech Technologies (170805)
  • Page 42: Wireless Troubleshooting

    Place the RG on a flat surface away from: ¤ Blockage such as artificial barriers ¤ Electronic devices such at bluetooth devices, microwave ovens and cordless telephones ¤ Water containing equipment filled with water Aztech Technologies (170805)
  • Page 43: How To Check Existing Fw Version

    Where to Check Firmware Version Step 1. Launch an Internet Browser Step 2. Fill in the Address bar http://192.168.1.254 and enter Step 3. Firmware version information is located on the web page under the Device Info Aztech Technologies (170805)
  • Page 44: How To Access Admin Gui

    Accessing the Admin GUI http://192.168.1.254/singtel Username: admin Password: H3ll0t3ch Aztech Technologies (170805)
  • Page 45: Faq

    WHAT IS THE MAXIMUM NUMBER OF CLIENT IT CAN SUPPORT FOR WIRELESS? 30 for 2.4ghz band and 30 for 5ghz band. CAN I CONFIGURE MAC FILTERING 0N FG7003GRV(AC)? No, MAC filtering feature is currently not supported. Aztech Technologies (170805)
  • Page 46 Voice Ports (FXS) USB Host Support USB Host Support USB Host Support USB Host Support Disabled by default Disabled by default Disabled by default DDNS DDNS DDNS DDNS Not Supported Not Supported Not Supported Notes: Under development Firmware dependant Aztech Technologies (170805)
  • Page 47 Please note that if the wireless client/adapter is able to see the 5GHz SSID, it does not necessarily mean that it is a Wireless AC client. There is a need to check against the hardware specifications if it really is a wireless AC client. Aztech Technologies (170805)
  • Page 48: Support Contact Info

    Service Center Address: Service Center Address: Service Center Address: Service Center Address: 31 Ubi Road 1 Aztech Building Lobby B 5th Floor Singapore 408694 Hotline Hotline: : : : Hotline Hotline 6594 2297 Email Email: Email Email support@aztech.com...
  • Page 49 Thank You...

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