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Surecom EP-4904AX User Manual

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EP-4904AX/SX
4-Port 10/100M Internet
Broadband Router
with USB Printer server
User Guide
#4814904AXZZ3

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Summary of Contents for Surecom EP-4904AX

  • Page 1 EP-4904AX/SX 4-Port 10/100M Internet Broadband Router with USB Printer server User Guide #4814904AXZZ3...
  • Page 2 FCC Statement This device complies with FCC Rules Part 15. Operation is subject to the following two conditions: 1. This device may not cause harmful interference, and 2. This device must accept any interference received, including interference that may cause undesired operation.

  • Page 3: Table Of Contents

    Contents 1:Introduction ……………………………………… 4 1.1 Features & Benefits ……………………… 1.2 Technical Specification …………………… 5 1.3 Package Contents ………………………… 6 1.4 Glossary …………………………………… 2: Hardware Installation ………………………… 9 2.1 Product Description …………………… 9 2.1.1 Front Panel …………………………… 2.1.2 LEDs ………………………………… 2.1.3 Rear Panel ……………………………… 10 2.2 Getting Started ………………………………...

  • Page 4: 1:Introduction

    1. Introduction This Broadband Router includes 4 10/100Mbps switch ports and a USB printer port. It provides a complete solution for Internet surfing and office resources sharing. This 4 Port Internet Broadband Router provides a simple, efficient, and cost-effective solution for LAN/Internet, especially for SOHO (Small Office/Home Office) users to share the Internet resources simultaneously using one ISP (Internet Service Provider) account.

  • Page 5: Technical Specification

    1.2 Technical Specification Standards IEEE 802.3 10BASE-T / IEEE 802.3u 100BASE-TX USB 1.1 Protocol CSMA/CD, TCP/IP, PPPoE, PPP, PPTP Client, DHCP Client, DHCP Server, RIP I/RIP II Topology Star Media 10BASE-T: UTP/STP Cat. 3, 4 or 5 100BASE-TX: UTP/STP Cat. 5 No.

  • Page 6: Package Contents

    1.3 Package Content • One 4 Port Internet Broadband Router • One Power adapter • One CD-ROM • One set of Bracket • Quick Install Guide 1.4 Glossary • LAN – Local Area Network Local Area Networking (LAN) is the term used when connecting several computers together over a small area such as a building or group of buildings.
  • Page 7 A firewall watches all of the information moving to and from your network and analyzes each piece of data. Each piece of data is checked against a set of criteria that the administrator configures. If any data does not meet the criteria, that data is blocked and discarded. If the data meets the criteria, the data is passed through.
  • Page 8 This is where NAT comes to the rescue. Network Address Translation allows a single device, such as a router, to act as an agent between the Internet (or "public network") and a local (or "private") network. This means that only a single, unique IP address is required to represent an entire group of computers.

  • Page 9: 2: Hardware Installation

    2. Hardware Installation 2.1 Product Description This Router with two type of housing, plastic and metal, is easy to install. With its Diagnostic LEDs, you could easily do trouble-shooting and get status information. 2.1.1 Front Panel 4904SX – Plastic Housing 4904AX –...

  • Page 10: Rear Panel

    2.1.3 Rear Panel The following graphic shows the rear panel. DC In In: To connect the adapter to receive power. • USB: This is USB Printer Port to connect your USB printer via USB cable. Please note that “DO • NOT”...

  • Page 11: Setting Hardware Connection

    Your Primary DNS IP address • You are supposed to have all those information mentioned above from your ISP. If not, contact your ISP and they will be able to supply all the information you need. 2.2.3 Setting Hardware Connection Follow the steps listed below to install your Router when you have all the information mentioned above on hand.

  • Page 12: Configure Your Computer

    2.2.4 Configure your computer • Windows 95/98/ME Step 1. TCP/IP Configuration After you have completed the hardware setup by connecting your devices, you need to configure your computer to connect to your Router. 1. From the Windows desktop, click the “Start” button and choose “Settings”, then click “Control Panel.”...
  • Page 13 4. On the “Internet Protocol (TCP/IP) Properties” dialog box, make sure “Obtain an IP address automatically” and “Obtain DNS server address automatically” are selected. If not, select them and click “OK” and close window.
  • Page 14 5. Locate your IP address and Subnet Mask. Type them in the spaces provided below. 6. Click the “Gateway” tab and record the numbers listed under...
  • Page 15 7. Click the “DNS Configuration” tab. Locate the DNS servers listed under “DNS Server Search Order”. And Click “OK” 8. System may need your Windows 95/98/ME CD to copy some files. After it finishes copying, please restart your system.
  • Page 16 Step. 2 Disable HTTP Proxy • Internet Explorer 1. Open Internet Explorer and click the stop button. Click “Tools” then “Internet Options” 2. In the “Internet Options” window click the “Connections” tab. Then click the “LAN Settings” button.
  • Page 17 3. Clear all the checkboxes. 4. Click “OK,” and then click “OK” again to close the “Internet Options” window. • Netscape 1. Open Netscape and click the stop button. Click “Edit,” then click “Preferences…” 2. In the “Preferences” window, under “Category” double-click “Advanced,” then click “Proxies.”...
  • Page 18 Step. 3 Obtain IP Settings from Your Router 1. Click “Start,” then “Run…” Type “winipcfg” to open the IP Configuration utility. 2. Click the “Release All” button. 3. Click the “Renew All” button 4. Verify that your IP address is now 192.168.1.xxx, your Subnet Mask is 255.255.255.0 and your Default Gateway is 192.168.
  • Page 19 Step. 2 Disable HTTP Proxy • Internet Explorer 1. Open Internet Explorer and click the stop button. Click “Tools” then “Internet Options” 2. In the “Internet Options” window click the “Connections” tab. Then click the “LAN Settings” button. 3. Clear all the check boxes.
  • Page 20 4. Click “OK,” and then click “OK” again to close the “Internet Options” window. • Netscape 1. Open Netscape and click the stop button. Click “Edit,” then click “Preferences…” 2. In the “Preferences” window, under “Category” double-click “Advanced,” then click “Proxies.”...
  • Page 21 3. Type “IPCONFIG /RENEW” and press “Enter”. 4. Verify that your IP address is now 192.168.1.xxx, your Subnet Mask is 255.255.255.0 and your Default Gateway is 192.168. 1.1. Click “OK” to close the “IP Configuration” window. 5. Type “Exit” and close window.
  • Page 22 • MAC OS 7.X or above Step 1. TCP/IP Configuration 1. Pull down the Apple Menu. Click “Control Panels” and select TCP/IP.
  • Page 23 2. In the TCP/IP dialog box, make sure that “Ethernet” is selected in the “Connect Via:”field. Make sure “Using DHCP Server” is already selected in the “Configure”field and close window. 3. Another box will appear asking whether you want to save your TCP/IP settings.
  • Page 24 2. Select “Proxies” and uncheck all checkboxes and click “OK”. • Netscape 1. Open Netscape and click the stop button. Click “Edit,” then click “Preferences…” 2. In the “Preferences” window, under “Category” double-click “Advanced,” then click “Proxies.” Select “Direct connection to the Internet.” Click “OK.”...
  • Page 25 Step. 3 Obtain IP Settings from Your Router 1. Pull down the Apple Menu. Click “Control Panels” and select TCP/IP. 2. In the TCP/IP window, your new settings will be shown. Verify that your IP address is now 192.168.1.xxx, Subnet Mask is 255.255.255.0 and Default Gateway is 192.168.1.1. Close Window.

  • Page 26: 3: Using Configuration Menu

    3. Using Configuration Menu After configuration of your network, you can access the Router via Web browser and type the IP Address of Router. The default IP address of this Router is shown as following. Please note that if you have changed the default IP Address assigned to the Router, make sure to enter the correct IP Address.

  • Page 27: Basic Setup

    3.1 Basic Setup After enter user name and password, the configuration utility will show up. The first page is “Basic Setup”. You can set up your connection type to your ISP. When finishing setting, click “Apply” button to save. If you skip pressing “Apply” button, the system will reset automatically. Note: After applying these settings, sometimes connection information is stored on the modem and needs to be updated.
  • Page 28 3. Public IP Address The Public IP Address and Subnet Mask of this router are used by external users of the Internet (including your ISP). Choose one of connection type, “DHCP” or “PPPoE” or “Static IP Address” or “PPTP”. Select “DHCP” or “PPPoE” if these values are to be automatically assigned to the router by your ISP. If a fixed Public IP Address is to be used, select “Static IP Address”...
  • Page 29 • PPPoE User Name: Your User Name provided by your ISP. Password: Your password provided by your ISP. ISP Name: Your ISP name. Connect on Demand: When you enable this function, then the router will connect to your under your command. Disconnect when network idle: You can set the network idle time to disconnect.
  • Page 30 • Static IP Address Static IP Address: Enter the IP Address provided by your ISP. Public Subnet Mask: Enter the Subnet Mask provided by your ISP. Default Gateway IP Address: Enter the Gateway IP Address provided by your ISP. Domain Name Server 1: Enter the Domain Name server Address provided by your ISP.
  • Page 31 • PPTP IP Address: Enter the IP Address provided by your ISP. Subnet Mask: Enter the Subnet Mask provided by your ISP. Default Gateway: Enter the Gateway IP Address provided by your ISP. User ID: Enter the User ID provided by your ISP.

  • Page 32: Dhcp Setting

    3.2 DHCP Unless you already have a DHCP server on your internal network, choose “Enable” from the DHCP. A DHCP Server can automatically assign IP Address to each computer in your network. It is highly recommended that you set your broadband router to act as a DHCP server. Be sure to set your computers to be DHCP clients by setting their TCP/IP settings to “Obtain an IP Address Automatically.”...

  • Page 33: Url Access

    3.2.1 DHCP Client Table This table will show you how many networked computers have been found on your DHCP server and the IP Address and MAC Address of networked computers connected to the Router. Click “Reload” to get updated information. 3.3 URL Access Setting Use URL Access filters to allow or deny computers access to specific Internet domains whether it is through www, ftp, snmp, etc.

  • Page 34: Ip Access

    URL Access Limit: Choose Enable/Disable to use URL Access filters or not. • Website Access: Select “Block” to deny users to access the specified Internet websites listed below. Users will be allowed access to all other Internet websites. On the contrary, select “Allow”...

  • Page 35: Virtual Server

    • LAN IP Range: Enter the range of IP addresses which you want them to be a controlled group to have the same access limitation. • Protocol: Select the protocol type as “TCP” “UDP” from the pull down menu. If you are not sure which one to choose, select “Both”.

  • Page 36: Dmz Host

    • Select: Use the pull-down menu to select from a list of well-known Virtual Server services. such as Web, DNS, FTP, POP3 etc. The related Port Range will be automatically specified. For example, if you select the “FTP”, the port range will automatically be set to 21~21.

  • Page 37: Device Administration

    option as a last resort. Enter “0” in LAN IP Address field will disable DMZ Host. 3.6.1 PPPoE/DHCP/PPTP Mode If your router is configured as PPPoE/DHCP/PPTP connection type to your ISP, enter the networked computer’s IP Address to enable DMZ function. 3.6.2 Static IP (Fixed IP) Mode If your router is configured as static IP connection type to your ISP.
  • Page 38 • Version: Here will show you the installed firmware version on this router. Make sure that the firmware you want to use is saved on the local hard drive of your computer. Click “Firmware Upgrade” button to update router’s firmware. Then direct the file path and click “Upload”. Upgrading the firmware will not change any of your system settings but it is recommended that you save your system settings before doing a firmware upgrade.

  • Page 39: Status Monitor

    router to configure this router. To access the setting page from external side, enter “http://<WAN IP Address>:8080” into the web browser address column. Note: For Security consideration, it is recommended not to enable this function if not necessary. When Remote management is enabled, please change your Webserver Port 80. 3.8 Status Monitor This page displays the information of this router.
  • Page 40 to set up static routing function. • From the pull-down menu, select the routing type, “RIP-1”, “RIP-1 Compatible”, or “RIP-2”, to enable the “TX(transmit)” function. “RIP-1” is the protocol used by order routers and newer routers should use “RIP-2”. “RIP-1Compatible” serves to broadcast RIP-1 and multicast RIP-2. •...

  • Page 41: Static Routing

    3.10 Static Routing • Static Routing: Select the route entry number from 1 to 20 that you want to configure. • Destination LAN IP: You can create a static route by entering the IP address of the remote host or network. If you wish to build a route to the entire network, be sure to set the network portion of the address to zero (0).

  • Page 42: Dynamic Dns

    3.11 Dynamic DNS DDNS keeps dynamic IP addresses (i.e., IP addresses assigned by a DHCP capable router or server) linked to a domain name. Users who have a Dynamic DNS account may use this feature. • Dynamic DNS: When an IP address is automatically assigned by a DHCP server, DDNS automatically updates the DNS server.

  • Page 43: Special Application

    3.12 Special Application Some applications require multiple connections, such as Internet gaming, video conferencing, Internet telephony and others. These applications have difficulties working through NAT. Special Applications makes some of these applications work with the router. You can use the default setting or manual setting on the drop down menu.

  • Page 44: Statistics

    3.13 Statistics This page displays activities occurring on the router. Note: On Window XP or IE 6.0, you may need to install Java Virtual Machine program to see the windows. Please refer to the CD-ROM and select “Installing Java Virtual”.

  • Page 45: Security Setting

    3.14 Security Setting By setting up this security setting, keep your LAN away from hacker attack. DoS stands for Denial of Service. It’s a method the hackers use to prevent or deny legitimate users access to a computer. DoS attacks are typically executed using DoS tools that send many requests packets to a targeted Internet server (usually Web, FTP, or Mail server), which floods the server's resources, making the system unusable.

  • Page 46: Connection Log

    3.15 Connection Log This table displays the connection history of PPPoE and DHCP. You can click “Reload” to get the latest status.

  • Page 47: Time Setting

    3.16 Time Settings Select your local time zone by selecting in the drop down menu. If you want to configure this router’s time an date munally, enter the time and date in the column and enable this feature. If you disable this feature, the router will use the Internet time settings.

  • Page 48: 4: Install Printer Server

    4. Install Printer Server • Insert the CD-ROM into the CD-ROM drive The following window is shown automatically. If not, please find setup.exe on the CD-ROM\ Printer Server. And click “Installing Printer Software”. The Printer Server Driver only supports Window 98/ME/2000/XP. •...
  • Page 49 • Finish the installation Click “Finish” to complete the installation. Select the checkbox to open readme file or not. Note: Please refer to Printer Server’s User Guide to see more details.

  • Page 50: 5: Trouble-Shooting

    5. Trouble Shooting No lights are lit on the router The router has no power. • Make sure the power cord is properly connected to the router. • Make sure the power adapter is properly connected to a functioning power outlet. If it’s in a power strip, make sure the power strip is turned on.

  • Page 51: 6: Tcp/Ip Port List For Internet Service

    6. TCP/IP Port List for Internet Service The list of TCP/IP Port for Internet service is as following table. Please note that the list is just for your reference. You may check the service provider’s manual to see more details. Service Name Notes 5190-5193...
  • Page 52 Simple Mail Transfer Protocol SMTP SOCKS 1080 Internet proxy Squid 3128 3130 Web proxy cache Secure Shell Telnet Timbuktu 1417-1420 Remote control User Location Protocol Virtual Places 1533 Conferencing VocalTec Internet Phone 1490, 6670, 25793 22555 Video conference 6399 6399 Peer to Peer file exchange Win MX Xing StreamWorks...

  • Page 53: Technical Support

    3-Year Limited Warranty for this router. Subject to the terms and conditions set forth herein, SURECOM provides this Limited warranty for its product only to the person or entity that originally purchased the product from SURECOM or its authorized reseller or distributor.

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