Fleetwood 1999 American Tradition Parts And Service Manual page 20

INTROduCTioN
If you have a warranty or service concern about the chassis
portion of your vehicle please be aware that you may go
directly to an authorized chassis dealer for service. This may
save you time and effort as the chassis warranty is adminis-
tered by the chassis manufacturer. Consult your area phone
directory for an authorized dealer and make arrangements
with their service department. If you are unsure if the con-
cern is chassis related, feel free to contact your Fleetwood
dealer to assist you.
If a problem is not handled to your satisfaction:
1. Discuss any warranty-related problems directly with the
manager and/or owner of the dealership, giving them E!n
opportunity to help the service department resolve the
matter for you.
2.
If
a problem arises that has not been resolved to your satis-
faction by your local dealer, contact the manufacturing
subsidiary service center. The locations are listed in this
manual. Please contact the one nearest you.
3. We sincerely believe that your dealer and the factory repre-
sentative will be able to solve any problem which might
arise.
If
their combined efforts are not satisfactory, please
send a letter describing the circumstances to:
Fleetwood Enterprises, Inc.
Motor Home Division - Service PO Box 7638
Riverside, CA 92513·7638
Please include the brand name and serial number of your
motor home. The serial number is located on the identifica-
tion tag next to the entry door.
There may be times when your motor home will need repairs
or parts while you are on the road. If your motor home is
repaired by a non-authorized repair facility (non-Fleetwood
dealer), be sure to save receipts and especially any parts that
are replaced. These parts will usually have to be returned to
your dealer before you can be reimbursed for their cost.