Trouble Shooting Guide; System Turn On/Off Pop; Ps8 Not Turning On; No Output From Ps8 - ARC Audio PS8 Installation & Quick Start Manual

16.0 Trouble Shooting Guide

16.1

System turn on/off pop

1. Make that your amplifiers remote turn on leads are connected to the PS8's remote turn on output
lead
(See Section 6.3.5)
2. Make sure that your source unit is not turning off before the PS8 or the amplifiers.
3. Check the settings on your remote turn on/off settings
4. Recheck and/or set your remote turn on/off output settings after firmware update
16.2

PS8 not turning on

1. Check your fused +12V power and ground connections
2. Make sure your PS8 is receiving a +12v trigger on the remote turn on input connection
(See Section 6.36)
3. Turn on the PS8
16.3

No output from PS8

1. PS8 not turned on. Turn it on
2. Check your meters on the user software to make sure you have signal passing thru in all points of
the PS8
(See Section 11.5)
A. No Input signal seen on meters
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B. No signal showing on the DSP output meter. (Shows signal on the input meter)
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C. No Signal showing on the RCA output meter (Shows signal on the DSP output meter)
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Make sure your source unit is turned on.
Check your signal
Check for proper connection of the signal cables from the source unit
Recheck all check boxes on the router to ensure you have the right input to output
channel assignments.
If using digital input make sure that you have channels 1 & 2 input selected on the
router input channel selection and "Digital" selected on the input signal selection
panel
(See Section 12.1)
If using the "Aux" input make sure that you have selected the channels 5&6 inputs to
be active on the signal router panel and checked correctly to the desired output
channels and that you have "Aux" selected on the Input signal selection panel
(See Section 12.1)
If using RCA inputs make sure that the "Aux" and "Digital" inputs are not checked and
that your router check boxes are properly selected
Uncheck the "Mute" buttons on the bottom of the PS8 user software and if checked,
uncheck them.
(See Section 12.1)
(See section 11.4.2)
(See Section 11.4.2)