Arris SURFboard SBX-1000P User Manual
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Arris SURFboard SBX-1000P User Manual

Network extender
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SURFboard SBX-1000P
Network Extender
User Guide
STANDARD PN 365-095-28247 x.2
April 2016

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Summary of Contents for Arris SURFboard SBX-1000P

  • Page 1 SURFboard SBX-1000P Network Extender User Guide STANDARD PN 365-095-28247 x.2 April 2016...
  • Page 2 ARRIS Enterprises, Inc. (“ARRIS”). ARRIS reserves the right to revise this publication and to make changes in content from time to time without obligation on the part of ARRIS to provide notification of such revision or change.

  • Page 3: Table Of Contents

    Restart the Network Extender Using the Reset Button .......... 21 Restart the Network Extender Using the Network Extender Web Manager ..21 Reset Your Network Extender to Factory Settings ............22 STANDARD PN 365-095-28247 x.2 SURFboard SBX-1000P Network Extender User Guide © ARRIS Enterprises, LLC, 2016. All Rights Reserved.
  • Page 4 SBX-1000P Extender with a SURFboard Cable Modem and a SURFboard G.hn-Enabled Router ......................... 30 SBX-1000P Extender with a SURFboard Cable Modem and Several G.hn-Enabled Devices ........................31 STANDARD PN 365-095-28247 x.2 SURFboard SBX-1000P Network Extender User Guide © ARRIS Enterprises, LLC, 2016. All Rights Reserved.

  • Page 5: Important Safety Instructions

    Refer all servicing to qualified service personnel. This device should not be used in an environment that exceeds 40º C (104º F).  SAVE THE ABOVE INSTRUCTIONS STANDARD PN 365-095-28247 x.2 SURFboard SBX-1000P Network Extender User Guide © ARRIS Enterprises, LLC, 2016. All Rights Reserved.

  • Page 6: Fcc Statements

    FCC DECLARATION OF CONFORMITY ARRIS Enterprises, Inc. 3871 Lakefield Drive, Suwanee, GA 30024, 1-215-323-1000, declares that the SURFboard SBX-1000P Network Extender complies with 47 CFR Parts 2 and 15 of the FCC rules as a Class B digital device. INDUSTRY CANADA (IC) STATEMENT CAN ICES-3 (B)/NMB-3 (B) STANDARD PN 365-095-28247 x.2...

  • Page 7: Caring For The Environment By Recycling

    Chapter 1: Important Safety Instructions CARING FOR THE ENVIRONMENT BY RECYCLING When you see this symbol on an ARRIS product, do not dispose of the product with residential or commercial waste. Recycling your ARRIS Equipment Please do not dispose of this product with your residential or commercial waste.

  • Page 8: Product Overview

    Product Overview Introduction The SURFboard SBX-1000P Network Extender lets you transmit and receive data over power lines in your home. The SURFboard SBX-1000P Network Extender connects directly to any outlet in your home to extend and enhance your network connectivity.

  • Page 9: What Is Ripcurrent

    Two or more Ethernet-enabled computers, printers, smart TVs, or other devices that you  want to connect. 120VAC home wiring.  Two or more G.hn-capable devices, such as two SURFboard SBX-1000P Network  Extenders, or any SURFboard Router with G.hn capability with a SBX-1000P Network Extender. STANDARD PN 365-095-28247 x.2 SURFboard SBX-1000P Network Extender User Guide ©...

  • Page 10: About This Manual

    Chapter 2: Product Overview About this Manual This manual covers the SURFboard SBX-1000P Network Extender. The model number is on the label affixed to the back of the Network Extender. 1. MAC address. 2. QR Code. 3. Serial number. 4. Model number.

  • Page 11: Installing The Network Extender

    3. 10/100 Mbps LED: indicates the status of the Ethernet 10/100 Mbps link. 4. 1 Gbps LED: indicates the status of the 1 Gbps link. STANDARD PN 365-095-28247 x.2 SURFboard SBX-1000P Network Extender User Guide © ARRIS Enterprises, LLC, 2016. All Rights Reserved.

  • Page 12: Indicator Lights For The Sbx-1000P

    10/100 Mbps activity. link/activity Ethernet 1 Gbps Solid green 1 Gbps link activated, but no activity. link/activity Flashing green 1 Gbps activity. STANDARD PN 365-095-28247 x.2 SURFboard SBX-1000P Network Extender User Guide © ARRIS Enterprises, LLC, 2016. All Rights Reserved.

  • Page 13: Connectors And Controls

    Once you have paired the devices, you can move them to their permanent locations throughout the house. The devices will not lose their network settings unless they are reset. STANDARD PN 365-095-28247 x.2 SURFboard SBX-1000P Network Extender User Guide © ARRIS Enterprises, LLC, 2016. All Rights Reserved.
  • Page 14 SBX-1000P to a new location to see if you can improve the quality of your G.hn link. STANDARD PN 365-095-28247 x.2 SURFboard SBX-1000P Network Extender User Guide © ARRIS Enterprises, LLC, 2016. All Rights Reserved.

  • Page 15: Creating A G.hn Network With A Non-G.hn Router

    You will need a second Network Extender to complete your G.hn network. Follow the Configuring and Installing the Network Extender SBX-1000P instructions in (page 13) to pair the devices securely and complete your G.hn network. STANDARD PN 365-095-28247 x.2 SURFboard SBX-1000P Network Extender User Guide © ARRIS Enterprises, LLC, 2016. All Rights Reserved.

  • Page 16: Managing Your Network Extender

    In the Subnet mask field, enter 255.255.255.0. 7. Click OK, and then click OK to close the Local Area Connection Properties window. STANDARD PN 365-095-28247 x.2 SURFboard SBX-1000P Network Extender User Guide © ARRIS Enterprises, LLC, 2016. All Rights Reserved.

  • Page 17: Setting Up A Static Ip Address In Mac Os X

    1. Use the enclosed Ethernet cable to connect to the Ethernet port on the bottom of the Network Extender. Insert the other end of the Ethernet cable into your computer's Ethernet port. STANDARD PN 365-095-28247 x.2 SURFboard SBX-1000P Network Extender User Guide © ARRIS Enterprises, LLC, 2016. All Rights Reserved.

  • Page 18: View The Network Extender Product Information

    View the Network Extender Network Settings You can use the Basic - IP screen to view and change the IP address assigned to this device. STANDARD PN 365-095-28247 x.2 SURFboard SBX-1000P Network Extender User Guide © ARRIS Enterprises, LLC, 2016. All Rights Reserved.

  • Page 19: Set Up Multicast Configuration

    Use the Advanced - Configuration screen to view and change configuration information such as the language of the configuration screens and the login password for your network. STANDARD PN 365-095-28247 x.2 SURFboard SBX-1000P Network Extender User Guide © ARRIS Enterprises, LLC, 2016. All Rights Reserved.

  • Page 20: Update Your Network Extender Firmware

    Configuration. Update Your Network Extender Firmware You can update the firmware on your SBX-1000P Network Extender when ARRIS releases new firmware versions. The new firmware releases may contain updates for operational improvements or resolutions to problems. These updates will not delete or overwrite your personal user settings such as your password.

  • Page 21: Restart Your Network Extender

    To restart your Network Extender as if you power cycled the device: 1. Click Advanced from the configuration screen and select Configuration. STANDARD PN 365-095-28247 x.2 SURFboard SBX-1000P Network Extender User Guide © ARRIS Enterprises, LLC, 2016. All Rights Reserved.

  • Page 22: Reset Your Network Extender To Factory Settings

    1. Click Advanced from the configuration screen and select Configuration. 2. In the Factory Reset to Default section, type your login password and click Apply. STANDARD PN 365-095-28247 x.2 SURFboard SBX-1000P Network Extender User Guide © ARRIS Enterprises, LLC, 2016. All Rights Reserved.

  • Page 23: Exit The Sbx-1000P Web Manager

    To log out and close the SBX-1000P Web Manager: Click Logout located in the upper right corner of the SBX-1000P Web Manager window.  STANDARD PN 365-095-28247 x.2 SURFboard SBX-1000P Network Extender User Guide © ARRIS Enterprises, LLC, 2016. All Rights Reserved.

  • Page 24: Protecting And Monitoring Your Network

    Protecting and Monitoring Your Network Setting Up Custom Security The SURFboard SBX-1000P Network Extender uses a default level of security when you set up your G.hn network. This level of security is sufficient in most situations. However, you may want to set up custom security if: you are concerned that physical access to the Pairing button might compromise your ...
  • Page 25 7. Repeat steps 2 through 6 with the second device and any additional devices that you may have. Be sure to enter the same Domain Name and Network Password values that you entered for the first device. STANDARD PN 365-095-28247 x.2 SURFboard SBX-1000P Network Extender User Guide © ARRIS Enterprises, LLC, 2016. All Rights Reserved.

  • Page 26: Setting Up Unique Ip Addresses

    3. In the Change Login Password section, enter the new password in both the Enter New Password field and the Re-enter New Password field. STANDARD PN 365-095-28247 x.2 SURFboard SBX-1000P Network Extender User Guide © ARRIS Enterprises, LLC, 2016. All Rights Reserved.
  • Page 27 (both upper and lower case), and printable special characters (such as $, !, ?, &, #, @, and others.) 4. Click Apply. 5. Record the new password here: ______________________________ STANDARD PN 365-095-28247 x.2 SURFboard SBX-1000P Network Extender User Guide © ARRIS Enterprises, LLC, 2016. All Rights Reserved.

  • Page 28: Installation Scenarios

    This section illustrates several different ways that the SBX-1000P Network Extender can be installed. Two SBX-1000P Extenders with a SURFboard G.hn-Enabled Router Gigabit home networking throughout the house. STANDARD PN 365-095-28247 x.2 SURFboard SBX-1000P Network Extender User Guide © ARRIS Enterprises, LLC, 2016. All Rights Reserved.

  • Page 29: Two Sbx-1000P Extenders With A Surfboard Gateway And An Sbx-Ac1200P Wireless Extender

    SBX-1000P Extender with a SURFboard Cable Modem and an SBX-AC1200P Wireless Extender Add wireless capability to your current DSL, cable, or satellite modem. STANDARD PN 365-095-28247 x.2 SURFboard SBX-1000P Network Extender User Guide © ARRIS Enterprises, LLC, 2016. All Rights Reserved.

  • Page 30: Two Sbx-1000P Extenders With A Surfboard Wireless Router And An Sbx-Ac1200P Wireless Extender

    SURFboard G.hn-Enabled Router The SBX-1000P allows you to move your wireless router away from your current Internet connection device to a more convenient location. STANDARD PN 365-095-28247 x.2 SURFboard SBX-1000P Network Extender User Guide © ARRIS Enterprises, LLC, 2016. All Rights Reserved.

  • Page 31: Sbx-1000P Extender With A Surfboard Cable Modem And Several G.hn-Enabled Devices

    SBX-1000P Extender with a SURFboard Cable Modem and Several G.hn-Enabled Devices Use the SBX-1000P to connect your other G.hn-enabled devices to the Internet. STANDARD PN 365-095-28247 x.2 SURFboard SBX-1000P Network Extender User Guide © ARRIS Enterprises, LLC, 2016. All Rights Reserved.
  • Page 32 Corporate Headquarters ARRIS · Suwanee · Georgia · 30024 · USA T: 1-678-473-2000 F: 1-678-473-8470 www.arris.com...

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