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DSG IP870 Operation Manual

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IP870
Operation Manual
Voice Communication for Free
DSG Technology, Inc.
www.dsgtechnology.com
03IP87ME.A

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Summary of Contents for DSG IP870

  • Page 1 IP870 Operation Manual Voice Communication for Free DSG Technology, Inc. www.dsgtechnology.com 03IP87ME.A...

  • Page 2: Table Of Contents

    Basic Requirements to Use IP870 IP870 Chapter 3. Configuration Mode Entering Configuration Mode Structure of Configuration Mode Using Phone Keypad to Configure IP870 Browsing the Menu Selecting Between Fixed Values Editing the Data of an Option Using Buttons to Configure IP870 Browsing the Menu...
  • Page 3 Chapter 5. Upgrading Your IP870 Upgrade Notification Restoring Original Version Chapter 6. How to Get an ITSP Account Checking Your Account Balance Chapter 7. How to Setup IP870 in NAT Environment Setup Your IP870 Telnet Your IP870 Telnet Setting Items Enable NAT Function Assign TCP &...

  • Page 4: Chapter 1. Understanding Your Ip870

    IP870-to-IP870, IP870-to-IPStar, IP870-to-InterStar, IP870-to-InterPhone and IP870-to- Phone via Internet or other TCP/IP networks. You start saving big budgets by owning an IP870 today! Better yet, thanks to DSG's JustDialIt technology, your receiver end does not need another IP870 to enjoy this advanced VoIP technology.

  • Page 5: A Brief Overview

    IP870 possesses its own processor and network interface; it works intelligently! Simply enter the Internet access information into your IP870, then you are ready to talk as long as you wish via Internet. All of the communication cost will be eliminated except a local Internet connection charge.

  • Page 6: Main Features

    Device-to-Device Mode If the party you wish to call is equipped with an IP870 or other DSG VoIP devices like IPStar, InterStar, InterPhone or IP770, you may enter the Device ID directly and talk to the remote device owner instantly.

  • Page 7: Device-To-Phone Mode

    Chapter 6 How to Get an ITSP Account for further information. Free Online Upgrade The design of IP870 is extremely flexible. More and more selections and options will be added into your IP870 via the online upgrade function. You are guaranteed to enjoy the latest Internet Telephony technologies at no cost.

  • Page 8: Package Contents

    CHAPTER 2 Installing Your IP870 Connecting IP870 is as simple as connecting a regular telephone. Package Contents In your IP870 package, you will find: • An IP870 • A quick start guide • A warranty card • A 12V/1A DC power adapter •...
  • Page 9 Installing Your IP870 Installing Your IP870 As shown in the following graph, connecting IP870 is as simple as connecting a telephone. Wall Power Socket DC 12V Internet / Intranet AC/DC Adaptor TCP/IP Network To install the IP870 1. Plug one end of the network cable in the Ethernet hub.

  • Page 10: Basic Requirements To Use Ip870

    Internet. Please prefer to Chapter 3 IP870 Configuration Mode. Basic Requirements to Use IP870 Please check the following list in order to make an Internet call through your IP870. • An active Internet connection If you have a static IP...

  • Page 11: Ip870 Configuration Mode

    CHAPTER 3 IP870 Configuration Mode With our smart configuration program, your IP870 is ready to use in three minutes! Entering Configuration Mode Press and hold IP870 for 2 seconds. IP870 will switch to Configuration Mode and display IP TYPE: T Y P E t T Y P E T y T 0 0 0 .

  • Page 12: Structure Of Configuration Mode

    COUNTRY CODE EXIT TO MAIN ITSP SETUP DEVICE ID MAC ADDRESS SYSTEM SETUP DNS ADDRESS EMAIL ADDRESS PLAY VOLUME EXIT SETUP VOICE DELAY BACKLIGHT SYSTEM CLOCK AUTO UPGRADE DOWNLOAD NOW TELNET PASSWD RESTORE EXIT TO MAIN EXIT IP870 Operation Manual...

  • Page 13: Using Phone Keypad To Configure Ip870

    Using Phone Keypad to Configure IP870 Using Phone Keypad to Configure IP870 To configure your IP870, use the keypad on IP870 to scroll the menu and to input the necessary information as below: Browsing the Menu back to the previous option...

  • Page 14: Editing The Data Of An Option

    Performing hook-flash (momentarily depressing the hook-switch) will save the current setting and escape to upper menu level. Using Buttons to Configure IP870 The functions of five buttons on IP870 are described as following: Browsing the Menu go to the next option...

  • Page 15: Selecting Between Fixed Values

    Using Buttons to Configure IP870 Selecting Between Fixed Values back to the previous value go to the next value save the setting and leave the editing mode Editing the Data of an Option back-space and delete the character data input (scroll the character set forward)

  • Page 16: Basic Setup

    Basic Setup (Device-to-Device / Device-to-Phone Mode) Before you start using your IP870, you need to subscribe an Internet access line from your local ISP. It could be ADSL, Cable Modem or Leased Line. You will be given the following information: (1) Available IP address (2) Gateway IP address (3) Subnet mask.
  • Page 17 If you connect to the Internet with a dynamic IP address using PPPoE or DHCP, you could check what your IP address is by pressing button when on-hook. Your IP address will show on the LCD screen. You can use this IP address to Telnet your IP870. IP870 Configuration Mode...

  • Page 18: Itsp Setup

    The Device-to-Phone Mode allows your IP870 to connect to a compatible gateway, such as DSG IP2000, so that the receiving party is able to receive an Internet phone call with a regular phone. To use the Device-to-Phone Mode, you may use the default account* or you need to get a valid ITSP account* and enter all of required information in ITSP Setup section.
  • Page 19 L ONG D I S T C OD E 1. With LONG DIST CODE displayed, press to edit. 2. Use the keypad on IP870 to input the code for making a domestic long-distance phone call. For instance, the long-distance code in USA is 1.

  • Page 20: System Setup

    I N T ' L C OD E 1. With INT'L CODE displayed, press to edit. 2. Use the keypad on IP870 to input the code for making an international phone call. For instance, the international code in USA is 011.
  • Page 21 E-mail Address (Optional) 1. With E-MAIL ADDRESS displayed, press to edit. E - MAI L ADDR E S S 2. Use the keypad on IP870 to input your e- mail address. 3. Press to save and exit edit mode. Play Volume 1.
  • Page 22 Occasionally, the Internet traffic flow is not stable, you can adjust the value to HIGH in order to obtain a better voice quality. Use the buttons on IP870 to select the setting from Low, Medium or High. The default setting is Low.
  • Page 23 S YS T E M CL OCK 0 0 : 0 0 : 0 0 2. Use the keypad on your phone or buttons on IP870 to input the time. IP870 uses the 24-hour setting. The valid range is from 00:00:00 to 23:59:59.

  • Page 24: Open To Public

    Internet phone calls. In OFF mode, you will not be reached by your Device ID. However you could still be reached by IP address. Use the keypad or buttons on IP870 to select the setting. The default setting is ON. 3. Press to save and exit edit mode.

  • Page 25: Edit Your Ip Phone Book

    1. Press and hold button for 2 seconds and the LCD screen will show IP TYPE. 2. Use the buttons on the IP870 to scroll the menu. 3. Press the on the IP870 when you scroll to IP PHONE BOOK.

  • Page 26: Chapter 4. Making Internet Calls

    CHAPTER 4 Making Internet Calls With DSG JustDialIT Technology, operating IP870 is like using a regular phone! If you have finished the configuration in Chapter 3, then you are set to go with your newly programmed IP870. For Internet users: There are two modes available to make an Internet phone call with your IP870.

  • Page 27: Making An Device-To-Device Call

    Making a Device-to-Device Call Making a Device-to-Device Call 1. Check to see that the party you wish to call is equipped with an IP870 or other DSG VoIP devices like InterStar, InterPhone, IPStar or IP770. 2. Make sure that you and your receiving party have the device connected to the Internet*.
  • Page 28 Making a Device-to-Device Call Note: Ready Tone is the audio signal to indicate that IP870 is ready for dialing or receiving an Internet call. Note: The a method is not available for closed Intranet users. Making Internet Calls...

  • Page 29: Making An Device-To-Phone Call

    To use Device-to-Phone Mode, you need to obtain a valid Device ID Account or ITSP account* been set in ITSP Setup section. 1. Make sure that your IP870 is setup properly and you have correctly entered all the information needed in the ITSP SETUP section.

  • Page 30: How To Use Your Ip Phone Book

    IP870 to confirm. 5. You will be connected to the remote IP870 with the IP address listed on that specific entry. 6. Hold the handset to wait for connection. You will hear a faster progress tone to indicate that your call is in the connecting process.

  • Page 31: Monitoring The Status Of Ip870

    Volume Control decrease volume If the volume of your IP870 is too loud and you hear some background noise, you can adjust the volume by pressing to get the desired voice quality. on-line During Internet Connecting Process...

  • Page 32: Chapter 5. Upgrading Your Ip870

    Whenever your IP870 is connected to the Internet Service Provider (ISP), DSG will notify you by displaying the message UPGRADE AVAILABLE on your IP870 LCD screen. Upgrades will enhance the performance and add more features to your IP870. With such a convenient feature, you are guaranteed to have the most updated IP870!
  • Page 33 DOWNL O AD NOW Download Server and the screen will show the progress of the downloading process. 7. Press any button to restart your IP870. If the new software version is downloaded DOWNL O AD NOW successfully, IP870 will reboot itself Version is Updated, automatically.

  • Page 34: Restoring Original Version

    Restoring Original Version Restoring Original Version IP870 has a powerful auto-recovery capability! If there is any error that occurs during the downloading process or other unexpected conditions, IP870 will automatically restore the default software version. When you upgrade your IP870 to the new software version, IP870 will automatically store the original version as a backup.

  • Page 35: Chapter 6. How To Get An Itsp Account

    Device-to-Device. The Device-to-Phone Modes allow your IP870 to connect to a compatible gateway, such as DSG IP2000, so that the receiving party is able to receive or make an Internet phone call with a regular phone. In order to use IP870-to-Phone Mode, you have to get a valid Internet Telephony Service Provider (ITSP) account and enter the required information* into your IP870.

  • Page 36: Checking Your Account Balance

    You already have a pre-programmed Device ID account when you purchase your IP870, and you may ask the dealer or retail store to add a value to your account or You may apply for a new prepaid ITSP Account from your dealer or retail store and enter the account number into your IP870.
  • Page 37 Check Your ITSP Account Balance To check an ITSP Account balance, follow the steps I P 8 7 0 1 5 : 2 3 below: I T S P B a l a n c e 1. Hold up your handset and dial + [88] + 2.

  • Page 38: Chapter 7. How To Setup Ip870 In Nat Environment

    How to Setup IP870 in NAT Environment The IP870 supports NAT (Network Address Translation). You can connect IP870 behind a firewall, NAT router or IP sharing equipment or software for better enhancement of network security and the utilization of Internet access. You can assign pseudo or private IP addresses on IP870 and perform port mappings allowing your IP870 to communicate with remote IP870 or DSG VoIP devices over the Internet.

  • Page 39: Setup Your Ip870

    S t a t i c 1. Assign specific IP sharing/NAT equipment as the gateway for IP870 and other nodes. 2. Prepare a set of IP address for IP870. 1) Available Pseudo IP Address 2) Gateway IP Address S T A T I C I P 1 9 2 .

  • Page 40: Telnet Setting Items

    You can see setting items as below displayed on the Telnet window. For most setting items, you can configure directly from your IP870. You only need to Telnet your IP870 to enable its NAT function when your IP870 is in NAT environment. i.e. you assign a private IP address to IP870.

  • Page 41: Enable Nat Function

    (2) NAT TCP Port Index : 0 (3) NAT Voice Port (UDP) Index : 0 5. You can install up to 256 units of IP870 in LAN under NAT Environment. After Telnet the specific IP870, repeat the above procedures and assign the specific TCP and UDP ports index from 0-255 separately.

  • Page 42: Exit Telnet

    Telnet. Port Mapping After you set the NAT Port Index to IP870, refer to the NAT Port Index Converter blow, write down the TCP and UDP port numbers and its correspondent IP address in order to perform the port mapping on your IP Sharing equipment or NAT router.

  • Page 43: Chapter 8. Telephone Features

    IP870 integrates VoIP and telephone functions all together giving you a more complete communication solution. IP870 combines VoIP and telephone functions in a stand-alone phone set. In addition to VoIP functions, you can enjoy many regular phone features brought by IP870.

  • Page 44: Volume

    Flash You can generate a flash hook on the outside line by pressing the Flash button. To toggle between calls waiting, you can also press the Flash button. IP870 Operation Manual...

  • Page 45: Speed Dial

    6. Repeat Step 1 to 5 to edit more entries. When using Speed Dials to place calls, follow the steps below. 1. Lift the handset and press the Memory button. 2. Press the entry number of speed dial from 1 to 12. IP870 Operation Manual...

  • Page 46: Appendix A. Technical Specifications

    Appendix A. Technical Specifications Appendix A. Technical Specifications Dimensions 200 mm x 195 mm x 70 mm Weight Approximately 1,600 g Power Input DC12V 1A Temperature 0-50 C ( 32 F~122 Humidity 10% to 90% non-condensing Internal RAM 2Mbytes Flash Memory 1Mbytes LCD Display 16 x 2 with backlight...

  • Page 47: Appendix B. Troubleshooting

    No clue on finding your IP870's six-digit ID. Every IP870 has a unique six-digit device ID number and it can be found at the bottom of your IP870 device. You can also find this six-digit ID number in the configuration mode SYSTEM SETUP/DEVICE ID.
  • Page 48 You entered the designated phone number and the screen showed "No Service". It is important that you input the correct country code, long-distance code, and international code when making an IP870-to-Phone call since your IP870 uses these information to analyze the phone number you dialed. Another possible reason for "No Service"...
  • Page 49 During the call, the other party's voice seems slow or delays seriously (more than three seconds). It is a matter of the bandwidth between your IP870 and the ISP. It could be that the bandwidth is not enough to support a regular Internet call. At this point, you may end your call and place another call to see if the voice quality improves.
  • Page 50 Copyright ©2003 DSG Technology. All rights reserved. DSG, DSG Technology, and the DSG Technology logo are registered trademarks of DSG Technology, Inc. or its affiliates in the U.S. All other trademarks mentioned in this document are the property of their respective owners. The use of the word partner does...

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