Telrad Connegy Avanti 3025 set User Manual
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Telrad Connegy Avanti 3025 set User Manual

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Avanti 3025 set

USER GUIDE

79-610-0010/B
Issue 1

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  • Page 1: User Guide

    Avanti 3025 set USER GUIDE 79-610-0010/B Issue 1...
  • Page 2 79-610-0010/B, Issue 1 Avanti 3025 set USER GUIDE Telrad Connegy, Inc., Woodbury, New York...
  • Page 3 NOTICE This publication refers to Telrad Connegy's Avanti 3025 set connected to Telrad Connegy’s UNITe system, Release e2e-1, as of May, 2003. Telrad Connegy reserves the right to modify the equip- ment and the software described herein without prior notice. However, changes made to the equipment or to the software described herein do not necessarily render this publication invalid.

  • Page 4: Table Of Contents

    YOU DIALED ......17 CORRECTING DIALING MISTAKES (Clear) .... 17 DISCONNECTING CALLS ........17 AUTOMATIC REDIAL .......... 18 Avanti 3025 set...
  • Page 5 ACCESSING SPECIAL SERVICES (CENTREX OR PBX) ..... . . 42 ADVANCED FEATURES ........42 FEATURE CODES ..........43 Avanti 3025 set...
  • Page 6 Figure 1: Avanti 3025 Set faceplate layout Avanti 3025 set...

  • Page 7: About Your Avanti Telephone

    ABOUT YOUR AVANTI TELEPHONE The Avanti 3025 set has onhook dialing capability, full speakerphone, and a “hot dialpad” which enables you to make a call or operate any feature by just pressing the dial- pad buttons. You may receive and disconnect calls, program features and perform all operations without lifting the handset.

  • Page 8: Softkeys

    Icons for use in activating or programming features appear on the bottom line of the display and are activated by press- ing the bottom softkeys on either side of the display, or the four softkeys across the bottom of the display - or by using Avanti 3025 set...
  • Page 9 You are listening to background music music. Appears on the second line. Your set is in Do Not Disturb mode. Appears on the second line. Alarm The alarm is set to ring on your set. Appears on the second line. Avanti 3025 set...
  • Page 10 Appears on the bottom line, after {CANCEL} (cancel) pressing . Press to cancel Call Forwarding. Next page When programming any feature that uses more than one page of your display (Message, DND message), press to scroll to the next page. Avanti 3025 set...

  • Page 11: User-Programmable Buttons

    What the colors say In general, red indicates non-availability (for example, a busy line). Green indicates that you are using the feature or line, or that it is available to you. Avanti 3025 set...

  • Page 12: Fixed Feature Buttons

    Pressing this button while dialing on an external line inserts a pause in a dialing sequence. NOTE In this Guide, the [TRANSFER/CONFERENCE] button appears as either [TRANSFER] or [CONFERENCE], depending on the operation being described. The same applies to Avanti 3025 set...

  • Page 13: Programmable Buttons

    With the default configuration, the following features are programmed on the four buttons above the dialpad: [MSG], [DND], [MUTE] and [SPKR]. [MSG] This button is used to send messages to other extensions and to reply to mes- sages left at your extension. Avanti 3025 set...

  • Page 14: Dn Buttons

    NOTE Not all telephone sets are programmed with DN buttons. The instructions in this Guide often contain references to DN indicators and displays of DN numbers. If your telephone set is Avanti 3025 set...

  • Page 15: Outside Line Buttons

    These buttons are called “floating” buttons. NOTE Some of the function codes in your system may be different from those indicated here. If so, see your System Administrator for the correct codes. Avanti 3025 set...

  • Page 16: To Switch From Handset To Handsfree

    When you hear the ring that you want: {Save} {Saved!} 4. Press . The softkey changes briefly to 5. Lift and replace the handset. Your telephone set reinitializes and all telephone rings (internal, external, recall, etc.) sound with the distinctive ring selected. Avanti 3025 set...

  • Page 17: Mute

    1. Press [FEATURE]. 2. Press [SPKR]. The [SPKR] button indicator turns on. Both you and the other party are heard via the speaker. Avanti 3025 set...

  • Page 18: Hot Dialpad

    When you dial an extension and hear busy tone, you can activate the Callback feature: {CALL BACK} 1. Press 2. Hang up. When the called extension becomes available, your tele- phone rings. Then: 3. Press [SPKR] or lift the handset. You hear the called extension ringing. Avanti 3025 set...

  • Page 19: To Barge Into A Conversation

    1. Lift the handset. 2. Press [FEATURE]. 3. Dial the Page zone access code ([4][1] - [4][8]). After the double tone burst: 4. Make your announcement. Avanti 3025 set...

  • Page 20: Answering Calls

    You usually also hear a ring, unless your set has been programmed not to ring. NOTE Telrad Connegy UNITe systems support Caller Name and Caller Identification display. Avanti 3025 set...

  • Page 21: To Answer A Ringing Or Flashing Call

    The following details are displayed: • Outside line name • Outside line number • Caller ID name (if avail- • Caller ID number (if able) available) Avanti 3025 set...

  • Page 22: Making Outside Calls

    • Dial the LCR code (usually [9]). • Press the LCR button. • Dial directly (if programmed to do so). To place an outside call 1. Obtain an outside line. 2. Dial the desired number. ABBREVIATED DIALING. See also Avanti 3025 set...

  • Page 23: To Redial The Last Outside Number You Dialed

    If you want to disconnect an ongoing, intrusion or page call, or are not interested in answering a ringing one, you can do so at the touch of a softkey. While in conversation, or when a call is ringing, press the softkey. Avanti 3025 set...

  • Page 24: Automatic Redial

    If the dialed number rings, or if the system makes the maximum number of dialing attempts, the Automatic redial is deactivated. To temporarily deactivate or reactivate ARD Press the [ARD] button again. NOTE Several Automatic redials may be activated simultaneously by using more than one [ARD] button. Avanti 3025 set...

  • Page 25: Waiting For An Available Outside Line (Trunk Queue)

    You cannot transfer a call that is on hold. TO PICK UP A CALL FROM HOLD • Press the icon next to the call on hold. If you were connected to another call when performing this action, that call will be placed on hold automatically. Avanti 3025 set...

  • Page 26: Manual Hold

    Exclusive Hold may be reverted, that is, the first press of [HOLD] may activate Inclusive Hold, and the second press, Exclusive Hold. When a call is placed on hold automatically, it is on hold as defined by default. Avanti 3025 set...

  • Page 27: Transferring Calls

    A total of eight parties, any of which may be on outside lines, can participate in a conference. To establish a conference 1. Make the first call. {CONFERENCE} 2. Press 3. Make the next call. After the call is answered: Avanti 3025 set...
  • Page 28 {JOIN} • Press You are connected again with all conference members. To exit a conference • Press or hang up. The remaining parties are still connected as long as there is a system extension in the conference. Avanti 3025 set...

  • Page 29: Pickup

    Memory buttons. MESSAGES If after dialing an extension, there is no answer or you hear busy tone, you can send a basic text message or a message from a defined list, which appears on the display. Avanti 3025 set...

  • Page 30: Sending Messages

    • Press the softkey adjacent to the desired message. If the message includes asterisks (*), you may edit the message using the dialpad. Enter digits on the dialpad; they appear on the screen in place of the asterisks. Avanti 3025 set...

  • Page 31: Receiving Messages

    To delete a message • Press the softkey to the right of the message you wish to delete. Deleting all messages To delete all messages left at your telephone {CANCEL} 1. Press or [MSG]. 2. Press 3. Hang up. Avanti 3025 set...

  • Page 32: Do Not Disturb (Dnd)

    To program a DND message 1. Press {DND MSG} 2. Press The first five of the available messages are displayed (see DND Messages table, at the end of this guide for a complete list of available messages). Avanti 3025 set...

  • Page 33: Forwarding Calls

    If the [DND] button flashes red, this indicates {ALWAYS} Call Forward that unconditional is active. You can deactivate it by pressing the [DND] button. FORWARDING CALLS You can program your telephone set to forward your calls to another extension. Avanti 3025 set...

  • Page 34: To Program Call Forwarding

    DN, the last program- ming performed overrides the previous. NOTE Instead of dialing the extension number, you may press a button programmed with a telephone number (or press [SPEED DIAL] and a Speed Dial memory bin number). Calls are Avanti 3025 set...

  • Page 35: Canceling Call Forward To Me

    Dial the number of the extension from which you no longer want calls forwarded to your set. ABBREVIATED DIALING This section describes several ways of abbreviating dialing. Outside Calls, The Redial function is described under above. Avanti 3025 set...

  • Page 36: Speed Dial

    To speed dial an outside number • Press the appropriate Speed Dial button, Press [SPEED DIAL] and dial the desired speed dial bin code (three digits). To program a speed dial bin code or speed dial button 1. Press Avanti 3025 set...
  • Page 37 Centrex lines, you can press {FLASH SIG} to enter a signaling digit. NOTE If you hear an error tone, you are probably out of speed dial memories. Ask your System Administrator to increase the amount of memories allocated to you. Avanti 3025 set...

  • Page 38: Phone Book

    Press to exit the Phone Book feature. {SAVE&EXIT} Press to save your programming and exit from the Phone Book feature. {DELETE SYM} Press to delete the last character(s) or digit(s) you entered. Avanti 3025 set...
  • Page 39 {REMOVE} to remove the entry from the Phone Book. Entering text with the keypad You enter text in the telephone memory using the keypad. The following Table lists the keys you can press Avanti 3025 set...
  • Page 40 Enter “Z” by pressing [9] four times. Enter “Q” by pressing [7] two times. Enter an underline by pressing [1] twice. Enter a slash (“/”) by pressing [1] four times. Avanti 3025 set...
  • Page 41 1. Access the screen with the entry you want to delete. 2. Press the softkey to the right of the entry, under {DETAILS} {REMOVE} 3. Press To revise an entry in your private Phone Book 1. Access the screen with the entry you want to revise. Avanti 3025 set...
  • Page 42 If you receive a private call made from a telephone number that appears in your Phone Book, and if your system sup- ports Caller ID, the name programmed for that number in the Phone Book appears on your telephone display, instead of the number. Avanti 3025 set...

  • Page 43: Browsing Through History (Call Log)

    {DETAIL} Swaps between the date and time of call and the name of the caller, if available. {CALL} Enables you to call back the calling party. {PREVIOUS} Displays the previous number in the Call Log list. Avanti 3025 set...

  • Page 44: Alarm

    Your telephone can sound an alarm ring at a programmed time. To program an alarm time 1. Press 2. Press the time icon 3. Dial the four-digit alarm time (HH:MM) using the 24 hour format (e.g. 1530 for 3:30 pm). 4. Hang up. Avanti 3025 set...

  • Page 45: Telephone Lock

    2. Dial your Executive Credit Code (see your System Administrator for a valid code). 3. Hang up. The telephone lock dialing restrictions are in effect. The [LOCK] button, if defined, lights up. To unlock your telephone • Repeat the above procedure. Avanti 3025 set...

  • Page 46: Note Pad

    (DN), button map and telephone type. Once you log in, the station is seen by the system as a dif- ferent extension altogether. To log in as a Virtual DN 1. Press [FEATURE] and dial the Virtual DN code (your Sys- Avanti 3025 set...

  • Page 47: To Bypass Extension Restrictions

    Class of Service (COS) or a system-wide (Global) COS acces- sible only to privileged users. 1. Press [TC] (if defined) or dial the Travel COS (Class of Ser- vice) access code. ENTER NO The display shows Avanti 3025 set...

  • Page 48: Accessing Special Services (Centrex Or Pbx)

    This section lists some advanced features which you can activate from your telephone. Details concerning the opera- tion of these features can be found in the UNITe System’s Operating Instructions manual. • Account code (voluntary, reminder, verified, forced); • Background music; • Call record; Avanti 3025 set...

  • Page 49: Feature Codes

    The default feature codes (see next page) reflect the feature initials, using the letters on the dialpad buttons. For example: To access Barge In • Press [FEATURE] followed by the dialpad buttons corre- sponding to the letters BI (Barge In). That is, Avanti 3025 set...
  • Page 50 FEATURE The feature codes in your system may have been changed. If so, enter the updated feature access codes in the “Access method” column of the Feature codes table. Avanti 3025 set...
  • Page 51 (1) Access method not assigned by default. (2) Only available on ISDN PRI calls. (3) In the UNITe 400 up to eight; in the UNITe 1000 up to 24. Not all of the above features are available on every type of telephone set. Avanti 3025 set...
  • Page 52 (1) Access method not assigned by default. (2) Only available on ISDN PRI calls. (3) In the UNITe 400 up to eight; in the UNITe 1000 up to 24. Not all of the above features are available on every type of telephone set. Avanti 3025 set...
  • Page 53 IN A MEETING IN CONFERENCE WITH A CLIENT WITH A GUEST WITH A PATIENT UNAVAILABLE LEAVE MSG AT * * * TAKE MSG AT * * * * 1) When editing messages, enter digits in place of the asterisks. Avanti 3025 set...

  • Page 54: System Messages

    IN TROUBLE CLIENT BRING WORK ANY NEWS? REPORT DUE COME HERE MEET. NOW MEMO READY TYPE LETTR WELL DONE (1) When editing messages, enter digits in place of the asterisks. (2) Messages 22 to 30 are customer-definable. Avanti 3025 set...
  • Page 55 Your speed dial codes Name Number Code Avanti 3025 set...
  • Page 56 THIS PAGE INTENTIONALLY LEFT BLANK Avanti 3025 set...
  • Page 57 THIS PAGE INTENTIONALLY LEFT BLANK Avanti 3025 set...
  • Page 58 Avanti 3025 set...
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  • Page 60 Avanti 3025 set...
  • Page 61 Avanti 3025 set...
  • Page 62 79-610-0010/B, Issue 1...

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