Toshiba C70-C User Manual
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User's Manual
L70-C/C70-C

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Summary of Contents for Toshiba C70-C

  • Page 1 User's Manual L70-C/C70-C...
  • Page 2: Table Of Contents

    Operating Basics Using the Touch Pad ................4-1 The Keyboard ..................4-2 Optical disc drive .................. 4-4 CyberLink PowerDVD for TOSHIBA ........... 4-10 3D Playback on an External 3D Device ..........4-12 Battery ....................4-12 LAN ....................... 4-16 Memory media ..................4-18 External Display ..................
  • Page 3 Utilities and Applications ..............5-1 Special features ..................5-4 TOSHIBA Password Utility ..............5-6 TOSHIBA System Settings ..............5-9 USB Charge ..................5-10 TOSHIBA PC Health Monitor .............. 5-12 TOSHIBA Setup Utility ................ 5-13 System Recovery ................5-14 Chapter 6 Troubleshooting Problem-solving process ..............
  • Page 4: Chapter 1 Toshiba Legal, Regulatory, And Safety

    © 2015 TOSHIBA Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of TOSHIBA. No patent liability is assumed, with respect to the use of the information contained herein.
  • Page 5: Regulatory Information

    ® The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Toshiba Corporation and its affiliates is under license. The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries.
  • Page 6: Fcc Conditions

    This product and the original options are designed to observe the related EMC (Electromagnetic Compatibility) and safety standards. However, TOSHIBA cannot guarantee that this product still observes these EMC standards if options or cables not produced by TOSHIBA are connected or User's Manual...
  • Page 7: Working Environment

    This product was designed to fulfil the EMC (Electromagnetic Compatibility) requirements to be observed for so-called “Residential, commercial and light industry environments”. TOSHIBA do not approve the use of this product in working environments other than the above mentioned “Residential, commercial and light industry environments”.
  • Page 8 For more detailed information about the collection and recycling programmes available in your country, please visit our website ( www.toshiba.eu/recycling ) or contact your local council office or the retail outlet where you purchased the product. User's Manual...
  • Page 9 Evaluation, Authorization and Restriction of Chemicals), entered into force on 1 June 2007, with phased deadlines to 2018. Toshiba will meet all REACH requirements and is committed to provide our customers with information about the presence in our articles of substances included on the candidate list according to REACH regulation.
  • Page 10: Following Information Is Only For Turkey

    Toshiba meets all requirements of Turkish regulation 28300 “Restriction of the use of certain hazardous substances in electrical and electronic equipment”.
  • Page 11: Video Standard Notice

    Video Standard Notice THIS PRODUCT IS LICENSED UNDER THE AVC, THE VC-1 AND MPEG-4 VISUAL PATENT PORTFOLIO LICENSE FOR THE PERSONAL AND NON-COMMERCIAL USE OF A CONSUMER FOR (I) ENCODING VIDEO IN COMPLIANCE WITH THE ABOVE STANDARDS ("VIDEO") AND/OR (II) DECODING AVC, VC-1 AND MPEG-4 VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND NONCOMMERCIAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED BY MPEG LA TO PROVIDE SUCH...
  • Page 12: Energy Star® Program

    Disposing of the computer and the computer's batteries The computer's battery pack is not user-accessible. Contact an authorized TOSHIBA service provider for details regarding how to dispose of the computer and the battery pack. Optical disc drive safety instructions Be sure to check the precautions at the end of this section.
  • Page 13: General Precautions

    General Precautions TOSHIBA computers are designed to optimize safety, minimize strain, and withstand the rigors of portability. However, certain precautions should be observed to further reduce the risk of personal injury or damage to the computer.
  • Page 14 Provide adequate ventilation Always make sure that your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet (even if your computer is in Sleep Mode).
  • Page 15: Cleaning The Computer

    Heat injury Avoid prolonged physical contact with the computer. If the computer is used for long periods, its surface can become very warm. While the temperature will not feel hot to the touch, if you maintain physical contact with the computer for a long time, for example if you rest the computer on your lap or if you keep your hands on the palm rest, your skin might suffer a low-heat injury.
  • Page 16: Safety Icons

    Turn off (shut down) the computer. Disconnect the AC adaptor and all peripherals before moving the computer. Close the display panel. Do not pick up the computer by its display panel. Before carrying your computer, shut it down, disconnect the AC adaptor and allow it to cool down.
  • Page 17 Please read. A note is a hint or advice that helps you make best use of your equipment. User's Manual 1-14...
  • Page 18: Chapter 2 Getting Started

    This chapter provides an equipment checklist, and basic information to start using your computer. If you use an operating system that was not pre-installed by TOSHIBA, some of the features described in this manual might not function properly. Equipment checklist Carefully unpack your computer, taking care to save the box and packaging materials for future use.
  • Page 19: Using Your Computer For The First Time

    Charm By swiping in from the right edge (only for touch screen models) or pointing the mouse pointer to the lower-right (or upper-right) corner of your screen, you can find a list of charms: Search, Share, Start, Devices, and Settings. Desktop Click the Desktop tile from the Start screen to access the desktop.
  • Page 20: Connecting The Ac Adaptor

    Always use the TOSHIBA AC adaptor that was included with your computer, or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury.
  • Page 21 When you connect the AC adaptor to the computer, always follow the steps in the exact order as described in this User’s Manual. Connecting the power cable to a live electrical outlet should be the last step otherwise the adaptor DC output plug could hold an electrical charge and cause an electrical shock or minor bodily injury when touched.
  • Page 22: Opening The Display

    Connect the DC output plug of the AC adaptor to the DC IN 19V jack on your computer. Figure 2-3 Connecting the DC output plug to the computer 1. DC IN 19V jack 2. DC output plug Product appearance depends on the model you purchased. Plug the power cord into a live wall outlet.
  • Page 23: Turning On The Power

    Do not put your fingers in the gap between the LCD panel and battery pack when closing your LCD, otherwise your fingers might get hurt. Be careful not to open the display panel too far as this could put stress on the display panel’s hinges and cause damage.
  • Page 24: Getting To Know Windows

    Figure 2-5 Turning on the power 1. Power button Product appearance depends on the model you purchased. Initial setup The Windows Startup Screen is the first screen displayed when you turn on the power. To install the operating system properly, follow the on-screen instructions on each screen.
  • Page 25 Power Options icon The Start screen provides you a convenient way to enter the Shut Down/ Sleep/Hibernation Mode. You can click the power icon ( ) on the upper right of the Start screen and then select the mode you want. Charms Use the Windows charms to start apps, find documents, set up system components, and perform most other computing tasks.
  • Page 26: Turning Off The Power

    Sign-in options Windows offers a number of sign-in options including Password ( PIN ( ) and Picture password ( ) authentication to prevent from unauthorized access. If you have multiple sign-in methods set for a user account, you can select an option on the Windows login screen by clicking sign-in options.
  • Page 27: Sleep Mode

    Note that keyboard keys can only be used if the Wake-up on Keyboard option is enabled within the TOSHIBA System Settings. If the computer enters Sleep Mode while a network application is active, the application might not be restored when the computer is next turned on and the system returns from Sleep Mode.
  • Page 28: Hibernation Mode

    Benefits of Sleep Mode The Sleep Mode feature provides the following benefits: Restores the previous working environment more rapidly than the Hibernation Mode feature. Saves power by shutting down the system when the computer receives no input or hardware access for the time period set by the System Sleep Mode feature.
  • Page 29: Starting Hibernation Mode

    To prevent data loss, do not install or remove a memory module while the computer is in Hibernation Mode (only for models equipped with the memory module cover). To prevent data loss, do not switch to Hibernation Mode while transferring data to external media, such as USB devices, memory media, or other external memory devices.
  • Page 30 Data save in Hibernation Mode When you turn off the power in Hibernation Mode, the computer takes a moment to save the current data in memory to the Hard Disk Drive. After you turn off the computer, and the content of memory has been saved to the Hard Disk Drive, turn off the power to any peripheral devices.
  • Page 31: Chapter 3 The Grand Tour

    Chapter 3 The Grand Tour This chapter identifies the various components of the computer. It is recommended that you become familiar with each before you operate the computer. Legal Footnote (Non-applicable Icons) For more information regarding Non-applicable Icons, refer to the Legal Footnotes section.
  • Page 32: Left Side

    Left side The following figure shows the left side of the computer. Figure 3-2 The left side of the computer 1. DC IN 19V jack 4. Universal Serial Bus (USB 2.0) port* 2. LAN jack* 5. Optical disc drive* 3. Universal Serial Bus (USB 2.0) port * Provided with some models.
  • Page 33: Right Side

    Before removing a USB device from the USB port of your computer, click the Safely Remove Hardware and Eject Media icon on the Windows Taskbar, and then select the USB device that you want to remove. Keep foreign metal objects, such as screws, staples, and paper clips, out of the USB port.
  • Page 34: Back

    Universal Serial Bus One or two Universal Serial Bus ports, which (USB 3.0) port comply to the USB 3.0 standard, are provided on the right side of the computer. The port with the icon ( ) has Sleep and Charge function, and this function is only provided with some models.
  • Page 35: Underside

    For more information regarding Battery Life, refer to the Legal Footnotes section. Underside The following figures show the underside of the computer. Ensure that the display is closed before the computer is turned over to avoid causing any damage. Figure 3-5 The underside of the computer 1.
  • Page 36 Figure 3-6 The front of the computer with the display panel open 1. Microphone 8. Display hinges 2. Web Camera LED 9. Power button 3. Web Camera 10. Power indicator 4. Microphone 11. Keyboard 5. Wireless communication antennas 12. Touch Pad (not shown) 6.
  • Page 37 Wireless Depending on the configuration of your communication computer, one or all of the following antennas are antennas built-in: Wireless LAN Wireless LAN/Bluetooth Do not cover the wireless communication antennas area with any metal objects, otherwise the wireless function might not work. Legal Footnote (Wireless LAN) For more information regarding Wireless LAN, refer to the Legal Footnotes...
  • Page 38: Internal Hardware Components

    To check which type of processor is included in your model, open the TOSHIBA PC Health Monitor utility by clicking PC Health Monitor under TOSHIBA group in the Apps view, and then click PC Information. Legal Footnote (CPU) For more information regarding CPU, refer to the Legal Footnotes section.
  • Page 39 To check which type of HDD is included in your model, open the TOSHIBA PC Health Monitor utility by clicking PC Health Monitor under TOSHIBA group in the Apps view, and then click PC Information. Note that part of the hard disk overall capacity is reserved as administration space.
  • Page 40: Nvidia® Geforce Experiencetm

    Intel ® Display Power Saving Technology Intel GPU models might include the Display Power Saving Technology feature that can save the power consumption of the computer by optimizing picture contrast on the internal LCD. This feature can be used if the computer is: Running under battery mode Using the internal LCD display only The Display Power Saving Technology feature is enabled as the factory...
  • Page 41: Power Condition Descriptions

    NVIDIA Graphics Controllers. However, Toshiba does not guaranty compatibility of such NVIDIA drivers with your device. TOSHIBA shall not be liable for any damage resulting from NVIDIA’s drivers. Hence, your device shall not be covered under TOSHIBA’s limited warranty.
  • Page 42: Power Indicator

    No light Under any other conditions, the indicator does not light. If the battery pack becomes too hot while it is being charged, the charge stops and the DC IN/Battery indicator goes out. When the temperature of the battery pack falls to a normal range, charging will resume. This process occurs regardless of whether the computer's power is on or off.
  • Page 43: Chapter 4 Operating Basics

    Chapter 4 Operating Basics This chapter describes the basic operations of your computer, and highlights the precautions that must be taken when using it. Using the Touch Pad The Touch Pad located in the palm rest might support the following gestures: Tap once on the Touch Pad to activate an item, such as an app.
  • Page 44: The Keyboard

    Do not put items on the Touch Pad surface to prevent abnormal action. Some of the Touch Pad operations described in this section are only supported in certain applications. The Keyboard The number of keys available on your keyboard depends on which country/ region your computer is configured for, with keyboards being available for numerous languages.
  • Page 45: Function Keys

    You can configure the function keys’ mode as "Special function mode" or "Standard F1-F12 mode" by clicking System Settings -> Keyboard under TOSHIBA group in the Apps view. "Special function mode" allows you to use special functions without pressing the FN key.
  • Page 46: Optical Disc Drive

    Those toast notifications are disabled by default. You can enable them in the TOSHIBA Function Key application. To access it, click Function Key under TOSHIBA group in the Apps view. Windows special keys The keyboard provides two keys that have special functions in Windows, ®...
  • Page 47: Using The Optical Disc Drive

    Using the optical disc drive The full-size drive provides high-performance execution of disc based programs. You can run either 12 cm (4.72") or 8 cm (3.15") discs without an adaptor. Use the DVD playback application to view DVD-Video discs. For precautions on writing to discs, refer to the Writing discs section.
  • Page 48: Removing Discs

    place it in the disc tray. After seating the disc, however, make sure it lies flat. Do not touch the laser lens or any portion of its surrounding casing as this could cause misalignment. Prevent foreign objects from entering the drive. Check the surface of the disc tray, especially the area behind the front edge of the disc tray, to make sure there are no such objects before closing the drive.
  • Page 49: Writable Discs

    Figure 4-4 Manual release with the eject hole Φ1.0mm 1. Manual eject hole Turn off the power before you use the manual eject hole. If the disc is spinning when you open the disc tray, the disc could fly off the spindle and cause injury.
  • Page 50: Important Message

    Based on TOSHIBA limited compatibility testing, we suggest the following manufacturers of disc media, however, it must be noted that disc quality can affect write or rewrite success rates. Also be aware that in no event does TOSHIBA guarantee the operation, quality or performance of any disc. CD-R: TAIYO YUDEN CO., Ltd.
  • Page 51: When Writing Or Rewriting

    DVD+R: MITSUBISHI KAGAKU MEDIA CO., LTD. (for 8x and 16x speed media) DVD+R DL: MITSUBISHI KAGAKU MEDIA CO., LTD. (for 8x speed media) DVD-RW: DVD Specifications for Recordable Disc for Version 1.1 or version MITSUBISHI KAGAKU MEDIA CO., LTD. (for 4x and 6x speed media) DVD+RW: MITSUBISHI KAGAKU MEDIA CO., LTD.
  • Page 52: Cyberlink Powerdvd For Toshiba

    Close all other applications when using the CyberLink PowerDVD for TOSHIBA. Do not open any other applications or carry out any other operations during video playback. Playback might stop or not function properly in some situations.
  • Page 53 When a DVD-Video disc is set in the DVD drive (for models with DVD drive), CyberLink PowerDVD for TOSHIBA might start automatically. Click CyberLink PowerDVD for TOSHIBA in the Apps view to start CyberLink PowerDVD for TOSHIBA. User's Manual...
  • Page 54: 3D Playback On An External 3D Device

    Open CyberLink PowerDVD for TOSHIBA Manual CyberLink PowerDVD for TOSHIBA features and instructions are detailed in CyberLink PowerDVD for TOSHIBA Help. Use the following procedure to open CyberLink PowerDVD for TOSHIBA Help. Press the F1 key when CyberLink PowerDVD for TOSHIBA is launched.
  • Page 55: Battery Pack

    The RTC battery of the computer is a lithium ion battery and must be replaced only by your dealer or by a TOSHIBA service representative. The battery can explode if not properly replaced, used, handled, or disposed of.
  • Page 56: Charging Time

    You must recharge a battery pack when it becomes discharged. Procedures To recharge a battery pack, connect the AC adaptor to the DC IN 19V jack and plug the other end into a working outlet. The DC IN/Battery indicator glows amber while the battery is being charged. Charging Time The following table shows the approximate time required to charge an exhausted battery fully.
  • Page 57: Monitoring Battery Capacity

    Charge the battery until the DC IN/Battery indicator glows white. Repeat these steps two or three times until the battery recovers normal capacity. Monitoring battery capacity Remaining battery power can be monitored using the following methods: Clicking the battery icon on the Windows Taskbar Via the Battery Status in the Windows Mobility Center window Wait several seconds to monitor the remaining operating time because the computer needs time to check the remaining capacity of the...
  • Page 58: Lan

    Batteries exhausted time When you turn off the power of your computer with batteries fully charged, the batteries exhaust within the following approximate period. Battery type Sleep Mode Shut Down Mode Battery pack (32Wh, 4 about 2 days about 30 days cell) Battery pack (45Wh, 4 about 3 days...
  • Page 59: Lan Cable Types

    The Link speed (10/100/1000 megabits per second) changes automatically depending on the network conditions (connected device, cable or noise and so on). LAN cable types The computer must be configured properly before connecting to a LAN. Logging onto a LAN using the computer’s default settings could cause a malfunction in LAN operation.
  • Page 60: Memory Media

    Plug one end of the cable into the LAN jack. Press gently until you hear the latch click into place. Figure 4-5 Connecting the LAN cable 1. LAN jack 2. LAN cable Plug the other end of the cable into a LAN hub connector or router. Check with your LAN administrator and hardware or software vendor before using or configuring a network connection.
  • Page 61: Media Care

    Points to note about the memory media card SD/SDHC/SDXC memory cards comply with SDMI (Secure Digital Music Initiative), which is a technology adopted to prevent unlawful copy or playback of digital music. For this reason, you cannot copy or play back protected material on another computer or other device, and you cannot reproduce any copyrighted material except for your personal enjoyment.
  • Page 62: Inserting Memory Media

    The card is designed so that it can be inserted only one way. Do not try to force the card into the slot. Do not leave a card partially inserted in the slot. Press the card until you hear it click into place. Set the write-protect switch to the lock position, if you do not want to record data.
  • Page 63: Removing Memory Media

    Press the memory media gently to ensure a firm connection is made. The memory media will be partially out of the slot. Figure 4-7 Inserting memory media 1. Memory media slot 2. Memory media Product appearance depends on the model you purchased. Make sure that the memory media is oriented properly before you insert it.
  • Page 64: External Display

    External Display Your computer video capabilities can be enhanced with additional displays. External displays allow you to share your desktop or extend the desktop area. Connecting an external display Your computer comes with a built-in display, but you can also connect other external displays via available ports on the computer.
  • Page 65: Wireless Display

    Do not plug/unplug an HDMI device under the following conditions: The system is starting up. The system is shutting down. When you connect a television or external monitor to the HDMI port, the display output device is set to HDMI. When you unplug the HDMI cable and replug it, wait at least 5 seconds before you replug the HDMI cable again.
  • Page 66: Security Lock

    including TVs as extended screens wirelessly. With Wireless display, documents, streamed/local media contents, or other online contents can be shared wirelessly with others. To use Wireless display, either one of the following devices is required: A compatible external display with built-in support for Wireless display. An external display with HDMI port and a Wireless display adaptor.
  • Page 67: Optional Toshiba Accessories

    Figure 4-9 Security lock 1. Security lock slot 2. Security lock Optional TOSHIBA Accessories To make your computer even more powerful and convenient to use, you can add a number of options and accessories. For reference, the following list details some of the items that are available from your reseller or...
  • Page 68: Realtek Hd Audio Manager

    On the Levels tab, move the Microphone slider to increase or decrease the microphone volume level. If you feel the microphone volume level is inadequate, move the Microphone Boost slider to a higher level. DTS Sound DTS Sound™ utilizes advanced patented techniques to retrieve audio cues buried in the original source material and deliver immersive surround sound complete with deep, rich bass and crystal clear dialog.
  • Page 69: Speaker Configuration

    When audio power management is enabled, the circle button at the upper left of the Power Management is blue and convex. When audio power management is disabled, the button is black and concave. Speaker Configuration to confirm the internal speakers or the Click the Auto Test button headphone sound is coming from the right direction.
  • Page 70: Chapter 5 Utilities And Advanced Usage

    For details on this utility, see the help file. TOSHIBA Password This utility allows you to set a password in order Utility to restrict access to the computer. To access this utility, click Password Utility under TOSHIBA group in the Apps view. User's Manual...
  • Page 71 To access this utility, click eco Utility under TOSHIBA group in the Apps view. For details on TOSHIBA eco utility, see the help file. TOSHIBA Function This utility allows you to perform some features by pressing a specified key or combined with the FN key.
  • Page 72 TOSHIBA Service This application allows your computer to Station automatically search for TOSHIBA software updates or other alerts from TOSHIBA that are specific to your computer system and its programs. When enabled, this application periodically transmits to our servers a limited...
  • Page 73: Special Features

    You might not have all the software listed in this section depending on the model you purchased. Special features The following features are either unique to TOSHIBA computers or are advanced features which make the computer more convenient to use. Access each function using the following procedures.
  • Page 74 HDD automatic power This feature automatically cuts off power to the hard disk drive when it is not accessed for a specified time, with power being restored when the hard disk drive is next accessed. This can be specified in the Power Options. System automatic This feature automatically shuts down the system Sleep/Hibernation...
  • Page 75: Toshiba Password Utility

    In this instance, all unsaved data in memory will be lost. TOSHIBA Password Utility The TOSHIBA Password Utility provides two levels of password security: User and Supervisor. Passwords set by the TOSHIBA Password Utility function are different from the Windows password. User's Manual...
  • Page 76: User Password

    User Password To start the utility, click the following items under TOSHIBA group in the Apps view: Password Utility -> User Password User authentication might be required to validate user rights when using TOSHIBA Password Utility to delete or change passwords, and so on.
  • Page 77: Supervisor Password

    If you forget your HDD User Password, TOSHIBA will NOT be able to assist you, and your HDD will be rendered COMPLETELY and PERMANENTLY INOPERABLE. TOSHIBA will NOT be held responsible for any loss of any data, any loss of use or access to your HDD, or for any other losses to you or any other person or organization that result from the loss of access to your HDD.
  • Page 78: Toshiba System Settings

    To run TOSHIBA System Settings, click System Settings under TOSHIBA group in the Apps view. The TOSHIBA System Settings window contains a number of tabs to allow specific functions of the computer to be configured. In addition, there are also three buttons: OK, Cancel and Apply.
  • Page 79: Usb Charge

    Sleep Mode, Hibernation Mode, or shutdown state. To set USB Sleep and Charge feature, click System Settings -> Sleep and Charge under TOSHIBA group in the Apps view. Move the slider to enable or disable the Sleep and Charge function.
  • Page 80 When there is a current overflow of the external devices connected to the compatible ports, USB bus power (DC5V) supply might be stopped for safety reasons. When Sleep and Charge function is enabled, the USB Wakeup function might not work for compatible ports. In that case, if there is a USB port that does not have the Sleep and Charge function, attach the mouse or keyboard to it.
  • Page 81: Toshiba Pc Health Monitor

    “System ON CDP Charge Mode” and “USB Sleep and Charge function”. TOSHIBA PC Health Monitor The TOSHIBA PC Health Monitor application proactively monitors a number of system functions such as power consumption, battery health (for models with battery), and the system cooling, informing you of significant system conditions.
  • Page 82: Toshiba Setup Utility

    Follow the instructions displayed on-screen in the message. TOSHIBA Setup Utility TOSHIBA Setup Utility is a BIOS setup utility that provides you a menu- based user interface so that you can easily view and change BIOS settings.
  • Page 83: System Recovery

    Restoring the pre-installed software from the Recovery Hard Disk Drive If you choose TOSHIBA Maintenance Utility to erase the hard disk drive, all data including the operating system and recovery partition will be deleted. In that case, you cannot create recovery media or restore the pre-installed software from the recovery partition.
  • Page 84 To perform this restoration, do the following: When you reinstall the Windows operating system, the hard disk will be reformatted and all data will be lost. Make sure to use the default Boot Mode option in TOSHIBA Setup Utility before restoring. Launch the TOSHIBA Setup Utility.
  • Page 85: Recovery Hard Disk Drive

    Recovery Media. However, if you have already created a "Recovery Media", you can use it to restore the recovery partition. If you have not created "Recovery Media", contact TOSHIBA support for assistance. Restoring the pre-installed software from the Recovery Hard Disk Drive A portion of the total Hard Disk Drive space is configured as a hidden recovery partition.
  • Page 86 Make sure that the AC adaptor is connected during the restoring process. When you reinstall the Windows operating system, the hard disk will be reformatted and all data will be lost. Click the power icon ( ) on the Start screen and then select Restart.
  • Page 87: Troubleshooting

    In reality many problems can be solved simply, but a few might require help from TOSHIBA Support. If you find you need to consult others, be prepared to describe the problem in as much detail as possible.
  • Page 88: Analyzing The Problem

    Always try to make detailed notes of your observations and keep them in a permanent error log - this helps you to describe your problems to TOSHIBA Support. In addition, if a problem recurs, the log you have made helps to identify the problem faster.
  • Page 89: If Something Goes Wrong

    Before using a peripheral device or application software that is not an authorized TOSHIBA part or product, make sure that the device or software can be used with your computer. Use of incompatible devices might cause injury or might damage your computer.
  • Page 90: Hardware And System Checklist

    By holding down one of the following keys during startup, your computer can load the following advanced options. Advanced option TOSHIBA Setup Utility Boot menu 0 (zero) Recovery options If your computer starts to load the Operating System instead of desired...
  • Page 91: Overheating Power Down

    If the computer has reached room temperature and it still does not start, or if it starts but shuts down quickly, contact TOSHIBA Support. AC power If you have trouble turning on the computer with the AC adaptor connected, check the status of the DC IN/Battery indicator.
  • Page 92: Internal Display Panel

    The lasting time of the Real-Time Clock (RTC) has and system date/ run out. You must set the date and time in the time are lost. TOSHIBA Setup Utility by using the following steps: Launch the TOSHIBA Setup Utility. Refer to TOSHIBA Setup Utility section for further information.
  • Page 93: Hard Disk Drive

    - if so remove it and try to start the Drive computer again. If this has no effect, check the Boot Priority Options setting within the TOSHIBA System Settings. Slow performance The files on the Hard Disk Drive might be fragmented.
  • Page 94: Memory Media Card

    If you are still unable to resolve the problem, contact TOSHIBA Support. Pointing device If you are using a USB mouse, you should also refer to both the mouse section and the documentation supplied with your mouse.
  • Page 95: Touch Pad

    To access it, click Control Panel -> Hardware too sensitive or not and Sound -> Mouse under Windows System sensitive enough. group in the Apps view. If you are still unable to resolve the problem, contact TOSHIBA Support. User's Manual...
  • Page 96: Usb Mouse

    If you are still unable to resolve the problem, contact TOSHIBA Support. USB device In addition to the information in this section, also refer to the documentation supplied with your USB device.
  • Page 97 Sleep and Charge Enable the Sleep and Charge function in the function. TOSHIBA System Settings. When there is a current overflow of the external device connected to the compatible port, USB bus power (DC5V) supply might be stopped for safety reasons.
  • Page 98 Refer to Sound System and Video mode for further information. Volume cannot be adjusted during Windows start up or shut down. If you are still unable to resolve the problem, contact TOSHIBA Support. User's Manual 6-12...
  • Page 99: External Monitor

    Display error occurs Check that the cable connecting the external monitor to the computer is firmly attached. If you are still unable to resolve the problem, contact TOSHIBA Support. Problem Procedure Cannot access LAN Check for a firm cable connection between the LAN jack and the LAN hub.
  • Page 100 Bluetooth device is turned Check to ensure that no optional Bluetooth Adaptor is installed in the computer. The built-in Bluetooth hardware cannot operate simultaneously with another Bluetooth controller. If you are still unable to resolve the problem, contact TOSHIBA Support. User's Manual 6-14...
  • Page 101: Toshiba Support

    TOSHIBA support If you require any additional help using your computer or if you are having problems operating the computer, you might need to contact TOSHIBA for additional technical assistance. Before you call Some problems you experience might be related to software or the operating system so it is important that you investigate other sources of assistance first.
  • Page 102: Appendix Specifications

    Chapter 7 Appendix Specifications This section summarizes the technical specifications of the computer. Physical Dimensions The following physical dimensions do not include parts that extend beyond the main body. The physical dimensions vary depending on the model you purchased. Size Approximately 412.7 (w) x 279.4 (d) x 26.5 (h) millimeters (not including parts that extend beyond the main body).
  • Page 103: Ac Power Cord And Connectors

    AC Power Cord and Connectors The AC input plug of the power cord must be compatible with the various international AC power outlets and the cord must meet the standards for the country/region in which it is used. All cords must meet the following specifications: Wire size: Minimum 0.75 mm...
  • Page 104: Information For Wireless Devices

    United Kingdom UL approved BS approved Australia Europe AS approved Approved by the appropriate agency Canada China CSA approved CCC approved Information for Wireless Devices Wireless Technology Interoperability The Wireless LAN is compatible with other LAN systems Direct Sequence Spread Spectrum (DSSS) /Orthogonal Frequency Division Multiplexing (OFDM) radio technology, and is compliant to: The IEEE 802.11 Standard on Wireless LANs (Revision a/b/g/n, b/g/n or Revision a/b/g/n/ac), as defined and approved by the Institute of...
  • Page 105: Wireless Devices And Your Health

    Because Wireless products operate within the guidelines found in radio frequency safety standards and recommendations, TOSHIBA believes that Wireless products are safe for use by consumers. These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature.
  • Page 106: Card Specifications

    If this occurs, the outsider might illegally access your system, eavesdrop, or cause the loss or destruction of stored data. TOSHIBA is not liable for the loss of data due to eavesdropping or illegal access through the wireless LAN and the damage thereof. Card Specifications Compatibility IEEE 802.11 Standard for Wireless LANs...
  • Page 107: Bluetooth Wireless Technology

    regulations might impose a number of limitations to the use of wireless communication equipment. Radio Frequency Band 5 GHz (5150-5850 MHz) (Revision a and n) Band 2.4 GHz (2400-2483.5 MHz) (Revision b/g and n) The range of the wireless signal is related to the transmit rate of the wireless communication.
  • Page 108: Radio Links

    Radio links You can easily establish links between two or more devices, with these links being maintained even if the devices are not within a line-of-sight of each other. Radio Regulatory Information The Wireless device must be installed and used in strict accordance with the manufacturer’s instructions as described in the user documentation that comes with the product.
  • Page 109 Russian Limited e.i.r.p 100mW. Permitted to use Federation: only for indoor applications, closed industrial and warehouse areas, and on board aircraft. Permitted to use for local networks of aircraft crew service communications on board aircraft in area of the airport and at all stages of flight.
  • Page 110 check the current channel of operation. If operation is occurring outside of the allowable frequencies for outdoor use, as listed above, the user must contact the applicable national spectrum regulator to request a license for outdoor operation. Canada - Industry Canada (IC) This device complies with RSS-210 of the Industry Canada Rules.
  • Page 111 The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF field in excess of Health Canada limits for the general population; consult Safety Code 6, obtainable from Health Canada’s website www.hc-sc.gc.ca Taiwan Article 12...
  • Page 112 If this equipment causes RF interference to other radio stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. Contact an authorized TOSHIBA service provider if you have problems with interference caused by this product to Other Radio Stations.
  • Page 113: Device Authorization

    This equipment is approved to the radio standard by the countries/regions in the following table. If you use this equipment in the countries/regions which are not listed in the following table, contact TOSHIBA Support. As of March 2015 Austria Belgium...
  • Page 114: Legal Footnotes

    5°C to 30°C (41–86°F) or >25°C (77°F) at high altitude (all temperature references are approximate and might vary depending on the specific computer model - contact TOSHIBA support for details). CPU performance might also vary from specifications due to design configuration.
  • Page 115: Battery Life

    Published battery life numbers are achieved on select models and configurations tested by TOSHIBA at the time of publication. Recharge time varies depending on usage. Battery might not charge while computer is consuming full power.
  • Page 116: Copy Protection

    Hard Disk Drive (HDD) Capacity 1 Gigabyte (GB) means 10 = 1,000,000,000 bytes using powers of 10. The computer operating system, however, reports storage capacity using powers of 2 for the definition of 1 GB = 2 = 1,073,741,824 bytes, and therefore shows less storage capacity.
  • Page 117: Vcci Class B Information (Japan Only)

    VCCI Class B Information (Japan Only) この装置は、クラスB情報技術装置です。この装置は、家庭環境で使 用することを目的としていますが、この装置がラジオやテレビジョン 受信機に近接して使用されると、受信障害を引き起こすことがあります。 取扱説明書に従って正しい取り扱いをしてください。 VCCI-B OpenSSL Toolkit License Issues LICENSE ISSUES ============== The OpenSSL toolkit stays under a dual license, i.e. both the conditions of the OpenSSL License and the original SSLeay license apply to the toolkit. See below for the actual license texts.
  • Page 118 Redistributions of any form whatsoever must retain the following acknowledgment: "This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit" ( http://www.openssl.org/ ) THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT ``AS IS AND ANY EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED.
  • Page 119: Freetype License Issues

    Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: Redistributions of source code must retain the copyright notice, this list of conditions and the following disclaimer. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.
  • Page 120 Introduction ============ The FreeType Project is distributed in several archive packages; some of them may contain, in addition to the FreeType font engine, various tools and contributions which rely on, or relate to, the FreeType Project. This license applies to all files found in such packages, and which do not fall under their own explicit license.
  • Page 121 `You` refers to the licensee, or person using the project, where `using` is a generic term including compiling the project`s source code as well as linking it to form a `program` or `executable`. This program is referred to as `a program using the FreeType engine`. This license applies to all files distributed in the original FreeType Project, including all source code, binaries and documentation, unless otherwise stated in the file in its original, unmodified form as distributed in the original...
  • Page 122 Neither the FreeType authors and contributors nor you shall use the name of the other for commercial, advertising, or promotional purposes without specific prior written permission. We suggest, but do not require, that you use one or more of the following phrases to refer to this software in your documentation or advertising materials: `FreeType Project`, `FreeType Engine`, `FreeType library`, or `FreeType Distribution`.
  • Page 123: Index

    Index Dual Pointing Device Touch Pad 6-9 AC adaptor DVD Super Multi drive additional 4-25 using connecting 2-3 writing DC IN 19V jack 3-2 ASCII characters 4-4 Equipment checklist 2-1 External monitor Battery problems 6-13 extending life 4-16 monitoring capacity 4-15 real-time clock 4-13 save mode 5-5 Graphics Processing Unit 3-9...
  • Page 124 6-5 inserting 4-20 Power 6-4 removing 4-21 Real-Time Clock 6-6 Sound system 6-12 TOSHIBA support 6-15 Memory media slot 4-18 Touch Pad 6-9 USB device 6-10 Moving the computer 1-12 USB mouse 6-10 MultiMediaCard removing 4-21...
  • Page 125 USB device problems 6-10 Video mode 4-27 Video RAM 3-9 Web Camera 3-6 Wireless communication 7-4 User's Manual Index-3...

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