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Opengear IP-KVM 1001 User Manual

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USER MANUAL

IP-KVM 1001
KVM over IP Switch
User Manual
Rev: 1.0
April 30th, 2009

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Summary of Contents for Opengear IP-KVM 1001

  • Page 1: User Manual

    USER MANUAL IP-KVM 1001 KVM over IP Switch User Manual Rev: 1.0 April 30th, 2009...
  • Page 2 Information in this document is subject to change without notice and does not represent a commitment on the part of Opengear. Opengear provides this document “as is,” without warranty of any kind, expressed or implied, including, but not limited to, the implied warranties of fitness or merchantability for a particular purpose.

  • Page 3: Table Of Contents

    INDEX Product Overview ....................... 6 Introduction ........................6 Main features ........................ 6 Installation and Start Up ..................... 8 Package checklist ......................8 Product Views ....................... 8 LED indicators and Reset button .................. 10 System requirements ....................10 Hardware installation ....................11 Cabling the connection to stand-alone computers ............
  • Page 4 5.2.6 Making a Drive Redirection ..................60 User Management ....................... 64 5.3.1 Change Password ....................64 5.3.2 Users and Groups ....................65 KVM Settings ....................... 66 5.4.1 User Console ......................66 5.4.2 Keyboard/Mouse ....................70 5.4.3 Video ........................71 Device Settings ......................72 5.5.1 Network ........................
  • Page 5 F i g u r e s Figure 2-1 Product View ....................... 9 Figure 2-2 Panel View ......................... 10 Figure 2-3 3-in-1 Integrated Adapting Local Cable ..............10 Figure 2-4 Serial Cable ........................ 10 Figure 2-5 Cable Connections (stand-alone, PS/2) ..............13 Figure 2-6 Cable Connections (stand-alone, USB) ...............

  • Page 6: Product Overview

    1. Product Overview Introduction Opengear’s KVM-over-IP switch ( redirects local referred to generically in this manual as the IP-KVM) keyboard, mouse and video data to a remote administration console. It allows you to control one or many computers locally at the server site or remotely via the Internet using a standard browser.
  • Page 7 • Firmware update via web interface • Rack mountable Feature Description 1x Attached 3-in-1 integrated cable and K/V/M connectors (HDDB15 male plus two mini din 6-pin PS/2 connectors) Target Server Side 1x USB 2.0 mini receptacle 1x RJ-45 Serial Port 1x 3-in-1 VGA connector (HDDB15 female) Local Console Side...

  • Page 8: Installation And Start Up

    2. Installation and Start Up Introduction This chapter overviews the general installation and configuration of your IP-KVM and steps through in detail the physical installation and connection to controlled devices General installation and configuration steps Step 1 Check kit contents (refer Chapter 2.2) Step 2 IP-KVM installation and connection to the target server and network (refer Chapter 2.5 - 2.7)

  • Page 9: Figure 2-1 Product View

    Figure 2-1 Product View USB (Host) 3-in-1 Integrated KVM Cable (Host) Reset Serial Port Power Jack Dual LAN Port for 3-in-1 Integrated Local Console Adapting Cable for LEDs Local Console Dual USB2.0 Port for Local Console or general purpose USB devices...

  • Page 10: Led Indicators And Reset Button

    Figure 2-2 Panel View Figure 2-3 3-in-1 Integrated Adapting Local Cable Figure 2-4 Serial Cable LED indicators and Reset button Indication Power RED – on when power applied Ready Green -- blinking per second when system is ready Ethernet Link/Act/10/100Mbps: Orange -- 10BaseT Ethernet connection established <Ethernet>...

  • Page 11: Hardware Installation

    Local console side One PS/2 or USB Keyboard and Mouse, and one Monitor Remote Console side One Computer or Multiple Computers are linked into the network Software Item Description Local Host side <No additional software necessary> (1) Java Runtime Environment (see Note) Remote Console side (2) Browser: Microsoft Internet Explorer (v6.0 or above), Netscape, Mozilla, Safari, Firefox, Avant, World, Opera, and others.

  • Page 12: Stand Alone Ps/2

    2.6.1 Stand alone PS/2 To cable connect to a stand-alone host computer with PS/2 style keyboard and mouse: Connect the VGA and PS/2 connectors of the attached 3-in-1 Integrated Host Cable to the Host computer Connect the 3-in-1 Integrated Adapting Cable to the Local DB-15 connector of IP-KVM Connect the monitor to the Adapting Cable Connect the keyboard to the Adapting Cable Connect the mouse to the Adapting Cable...

  • Page 13: Figure 2-5 Cable Connections (Stand-Alone, Ps/2)

    Figure 2-5 Cable Connections (stand-alone, PS/2) KVM over IP User Manual Page 13 of 109...

  • Page 14: Stand Alone Usb

    The IP-KVM cabling should now be connected to the Host and Console devices as shown in Figure 2.5 above. Leave the Serial interface open for now. Optionally connect the USB connectors of USB A-mini cable to the Host computer and the IP-KVM (for remote mass storage control). Apply power to the Host and IP-KVM.

  • Page 15: Figure 2-6 Cable Connections (Stand-Alone, Usb)

    Figure 2-6 Cable Connections (stand-alone, USB) KVM over IP User Manual Page 15 of 109...

  • Page 16: Cascaded Connection

    2.6.3 Cascaded connection The IP-KVM has a built-in Ethernet hub so it is simple to cascade multiple IP-KVM devices to control multiple host computers: Figure 2-7 Cable Connections (stand-alone, PS/2) Install cable connections between each stand-alone IP-KVM and Host computer (as described in 2.6.1 and 2.6.2) KVM over IP User Manual Page 16 of 109...

  • Page 17: Cabling The Connection To A Multi-Port Kvm Switch

    With straight or cross-over Ethernet cables interconnect the IP-KVM devices using LAN1 or LAN2 sockets Connect one end of the Ethernet cable to LAN1 or LAN 2 jack of one of the IP-KVM devices and the other end to the Remote Console computer Cabling the connection to a multi-port KVM switch As well as connecting to a standalone computer the IP-KVM host side can alternately be connected to a multi-port KVM switch.

  • Page 18: Figure 2-8 Cable Connections (With A Multi-Port Kvm Switch)

    Figure 2-8 Cable Connections (with a Multi-port KVM Switch) KVM over IP User Manual Page 18 of 109...

  • Page 19: When The Server Is Up And Running

    When the server is up and running The IP-KVM gives you a full control over the remote server. The Management Console allows you to access the remote server’s graphics, keyboard and mouse and to send special commands to the server. You can also perform periodic maintenance of the server. Using the Console Redirection Service, you are able to do the following: Reboot the system Watch the boot process.

  • Page 20: Configuration

    3. Configuration Introduction This chapter provides step-by-step instructions for the initial network configuration and the keyboard, video and mouse communications settings. The IP-KVM can be set up: Over the network using the psetup tool Over the network using a web browser Over a serial connection using a terminal (emulator) Initial IP configuration using psetup The factory default settings for the IP-KVM unit are:...

  • Page 21: Set Up A Fixed Ip

    Note The IP-KVM accepts 32 letters of username and password Press the OK button to accept these changes. This will close the window and you will need to reload psetup 3.1.2 Set up a fixed IP The psetup tool can configure the IP-KVM with a fixed IP address: Click Refresh Devices and psetup will detect any network connected IP-KVM devices and display them by their MAC addresses For Authentication enter the Super User login name (super) and the new Super User...
  • Page 22 Click Setup Device. Once enabled, the IP-KVM will try to contact a DHCP server in the subnet to which it is physically connected. If a DHCP server is found, it may provide a valid IP address, gateway address and net mask Before you connect the device to your local subnet, be sure to complete the corresponding configuration of your DHCP server.

  • Page 23: Initial Ip Configuration Using A Web Browser

    Initial IP configuration using a web browser The factory default settings for the IP-KVM unit are: DHCP: Disable Default IP address: 192.168.0.70 Default Net Mask: 255.255.255.0 Using your favorite web browser you can access the IP-KVM from the Remote Console computer that you have IP connected to LAN1 (or LAN2): Enter...

  • Page 24: Initial Ip Configuration Using The Serial Console

    Click Apply Note: To configure using the web browser, the Remote Console computer must have an IP address in the same network range as the IP-KVM (i.e.it must have an address 192.168.0.0 - 192.168.0.255). If setting up the Remote Console computer in this range is not convenient you can as an alternate set the IP-KVM IP address using the psetup program or using a serial console Initial IP configuration using the serial console The IP-KVM has a serial line interface (host side) which can be accessed using a serial terminal (or...

  • Page 25: Keyboard, Mouse And Video Configuration

    IP auto configuration: None IP address: [192.168.0.70] Net mask: [255.255.255.0] Gateway: [0.0.0.0] -- (0.0.0.0 for none) IP auto-configuration: With this option you can specify whether the IP-KVM should get its network settings from a DHCP or BOOTP server. For DHCP, enter dhcp and for BOOTP enter bootp.

  • Page 26: Automatic Mouse Speed And Mouse Synchronization

    This parameter n is adjustable with the scaling. Please note that this works only when mouse acceleration is turned off on the remote system. 3.4.3 Automatic mouse speed and mouse synchronization The automatic mouse speed mode performs the speed detection during mouse synchronization. Whenever the local and remote mouse cursors move synchronously or not, there are two ways for re-synchronizing local and remote mouse cursors: •...

  • Page 27: Single And Double Mouse Mode

    • Active Desktop If the Active Desktop feature of Microsoft Windows is enabled do not use a plain background. Instead, use some kind of wallpaper. As an alternative, you could also disable the Active Desktop completely. Navigate your mouse pointer into the upper-left corner of the applet screen and move it slightly forth and back.

  • Page 28: Usage

    4. Usage Introduction The IP-KVM features an embedded operating system and applications offering a variety of standardized interfaces. This chapter describes using these interfaces. Prerequisites The interfaces are accessed using the TCP/IP protocol family, thus they can be accessed using either LAN port on the device.

  • Page 29: Logging In And Out

    Figure 4-1 The Internet Explorer displaying the encryption key length For secure connection to the IP-KVM, we recommend using Microsoft Internet Explorer version 6.0 (or higher), Netscape Navigator 7.0 (or higher) or Mozilla 1.6 (or higher). Newer web browsers generally support strong encryption on default. Logging in and out 4.2.1 Log in to the IP-KVM There are three user levels of users who can access the IP-KVM:...
  • Page 30 Log in using the default system user name super and the default password pass When connecting to the IPK-KVM unit, the IPK-KVM system (web server, Telnet server or SSH server) will prompt user to enter the user name and password in order to access to the system. If this is the first time logging in, log in with the factory default username and password, you will be prompted to change the default password.

  • Page 31: Log Out From The Ip-Kvm

    The buttons of the front end are in the upper right: Return to main page of IP-KVM access page Open the IP-KVM remote console Note: If there is no activity for 30 minutes, the IP-KVM will log you out, automatically. A click on one of the links will bring you back to the login screen Within the right frame the task-specific information is displayed that depends on the section you have chosen before...

  • Page 32: The Remote Console

    The Remote Console The Remote Console is the redirected screen, keyboard and mouse of the remote host system that IP-KVM controls. The Remote Console window is a Java Applet that tries to establish its own TCP connection to the IP-KVM. The protocol that is running over this connection is neither HTTP nor HTTPS, but RFB (Remote Frame Buffer Protocol).

  • Page 33: Control Bar Of Remote Console

    Starting the Remote Console opens an additional window. It displays the screen content of your host system. The Remote Console will behave exactly in the same way as if you were sitting locally in front of the screen of your remote system. That means keyboard and mouse can be used in the usual way.

  • Page 34: Figure 4-3 Remote Console Options Menu

    there is no need to change mouse settings on the host Single/Double mouse mode Switches between the Single Mouse Mode (where • only the remote mouse pointer is visible) and the Double Mouse Mode (where remote and local mouse pointers are visible and need to be synchronized). Single mouse mode is only available if using SUN JVM 1.5 or higher Options To open the Options menu, click on the button Options...

  • Page 35: Figure 4-4 Remote Console Exclusive Mode

    Note: If your IP-KVM connects to PS/2 target computer and enable Double Mouse mode, in order to keep remote and local mouse pointers in sync, please take the following actions: 1. Disable the “Enhance pointer precision” and “Automatically move mouse pointer to the default button in a dialog box”...

  • Page 36: Figure 4-5 Remote Console Options Menu:scaling

    calculated according to the remote host video setting with scaling algorithm execution. When you designate “Scale to fit”, the remote video displaying is scaled to fit the size of Remote Console window. Figure 4-5 Remote Console Options Menu:Scaling Mouse Handling The submenu for mouse handling offers two options for synchronizing the local and the remote mouse cursors: Fast Sync -- The fast synchronization is used to correct a temporary, but fixed skew...

  • Page 37: Figure 4-6 Remote Console Options Menu:cursor

    This method takes more time than the fast one and requires a correctly adjusted picture. Use the auto adjustment function to setup the picture Local Cursor Offers a list of different cursor shapes to choose from for the local mouse pointer.

  • Page 38: Figure 4-7 Video Settings Panel

    Video Settings through the remote console Figure 4-7 Video Settings Panel Brightness Controls the brightness of the picture Contrast Controls the contrast of the picture Clock Defines the horizontal frequency for a video line and depends on the video mode. Different video card types may require different values here.

  • Page 39: Figure 4-8 Soft Keyboard

    parts of video will be packed and sent from IP-KVM, for saving network bandwidth. This function is mainly used for troubleshooting purpose where some old video fragments are displayed as not updated in time for some reason; for example, noise filter for VGA is setting too large Soft Keyboard Opens up the Menu for the Soft-Keyboard Figure 4-8 Soft Keyboard...

  • Page 40: Figure 4-10 Remote Console Confirmation Dialog

    Local Keyboard Used to change the language mapping of your browser machine running the Remote Console Applet. Normally, the applet determines the correct value automatically. However, depending on your particular JVM and your browser settings this is not always possible. A typical example is a German localized system that uses an US-English keyboard mapping.

  • Page 41: Figure 4-11 Encoding Compression

    best compression. The most suitable compression level should always be seen as a compromise between the network bandwidth that is available, on your video picture to be transferred, and on the number of changes between two single video pictures. We recommend using a higher compression level if the network bandwidth is low.

  • Page 42: Figure 4-12 Predefined Compression

    Figure 4-12 Predefined Compression Figure 4-13 Lossy Compression Color Depth Set the desired color depth. You may select between 8 or 16 bit for Video Optimized/compression level 0, or between 1 and 8 bit for compression level 1 to 9. The higher the color depth, the more video information has to be captured and to be transferred.

  • Page 43: Status Line Of Remote Console

    Figure 4-14 Encoding Color depth Note: If displaying motion pictures on a connection with low speed you may achieve an improvement regarding the video transfer rate by lowering the color depth and disabling the option "Video Optimized". As a general result, the data rate is reduced (less bits per color). Furthermore, the IP-KVM will not have to do any video compression.

  • Page 44: Menu Options

    5. Menu Options Introduction This chapter details the main menu options of the IP-KVM. The menu buttons on the left hand side of the main screen allow you to navigate Keyboard, Mouse and Video settings; configure the network and serial port; access the KVM console; set up users and use Virtual Media. Remote Control The Remote Console is the redirected screen, keyboard and mouse of the remote host system that the IP-KVM controls.

  • Page 45: Kvm Console

    5.1.1 KVM Console Figure 5-1 KVM Console To open the KVM console either: click on the icon Console or Remote Control > KVM Console of the menu entry on the left Click to open of the console picture on the right 5.1.2 Telnet/SSH Console In general, the Telnet or SSH interface supports two operation modes: the command line mode and the terminal mode.
  • Page 46 • Telnet Console The IP-KVM firmware features a Telnet server that enables a user to connect via a standard Telnet client. In case the Telnet program is using a VT 100, VT 102 or VT 220 terminal or an according emulation, it is even possible to perform a console redirection as long as the IP-KVM host machine is using a text mode screen resolution.

  • Page 47: Figure 5-2 Telnet Console

    enter a telnet command as required by the Telnet client (for instance in a UNIX shell type telnet 192.168.0.70 ) or run the SSH-supported terminal emulation program (such as PuTTY). Replace the IP address by the one that is actually assigned to the IP-KVM. This will prompt for username and password in order to log into the device.

  • Page 48: Virtual Media

    vscreset [modes/allmodes/all] Reset the video modes like in the remote console under option Video Settings. vscreset modes: reset settings for the current video mode vscreset allmodes: reset settings for all video modes vscreset all: reset all video modes and global settings (Brightness and Contrast) •...

  • Page 49: Drive Redirection

    Drive Redirection allows you to share (redirect) your local drive (floppy drives, hard disks, CD ROMs and other removable devices like USB sticks) with the remote system over a TCP network connection. Thus, with Drive Redirection, you can use a virtual disk drive on the remote computer instead of an image file.

  • Page 50: Virtual Drive

    can be redirected. It is even possible to enable a write support so that for the remote machine it is possible to write data to your local disc. Figure 5-3 Options of Drive Redirection Drive Redirection works on a level below the operating system. That means that neither the local nor the remote operating system is aware that the drive is currently redirected.

  • Page 51: Cd/Dvd Image

    Click Virtual Media and select Virtual Drive Click Apply to submit your changes Figure 5-4 USB mass storage option If unset, and no file image will be found it may happen that the host system will hang on boot due to changes in the boot order, or the boot manager (LILO, GRUB). This case was reported for some Windows versions (2000, XP), other OS might not be fully excluded.
  • Page 52 ("NetBIOS Name") Share folder name The name of the share to be used Image file name The image file name on the share folder User (optional) If necessary, specify the user name for the share named before. If unspecified and a guest account is activated, this guest account information will be used as your login Password (optional) If necessary, specify the password for the given user name Note...

  • Page 53: Figure 5-6 Explorer Context Menu

    Operation Procedure Run Nero (or any similar CD/DVD imaging tool) to create the CD/DVD ISO image Create a folder and share this folder in the PC that shares out the image file. Copy the CD/DVD ISO image file to this sharing folder. (Make sure password has to be setup with the authorized user during Sharing-Permission settings) For Windows Open the Explorer, navigate to the directory (or share) and press the right mouse button to open the...

  • Page 54: Figure 5-7 Share Configuration Dialog

    Figure 5-7 Share Configuration Dialog Adjust the settings for the selected directory. ■ Activate the selected directory as a share. Select Share this folder. ■ Choose an appropriate name for the share. You may also add a short description for this folder (input field Comment).
  • Page 55 Also looking at the man-entry of smb.conf is very helpful. Fill in the sharing information on Image on Windows Share, click on the Set button. If the Image file set successfully (shown below) then … … open the remote console and you can see the virtual CD as pictured below KVM over IP User Manual Page 55 of 109...

  • Page 56: Floppy Disk

    5.2.4 Floppy Disk Figure 5-8 Virtual Media - Floppy Disk Operation Procedures You need to create the floppy image file first (Please refer to the section “Creating a floppy image”). For this example, we use RawWrite software (or any other image-creator software) to create floppy image.
  • Page 57 Open the remote console and you will see a virtual Floppy drive is created on the host computer that connect to IP-KVM You may create a floppy image size up to 1.44Mb. This drive would be in read-only mode and would not allow you to write any information on this drive but copying only.

  • Page 58: Creating An Image

    5.2.5 Creating an Image 5.2.5.1 Creating a Floppy Image For Windows You can use the tool “Raw Write for Windows”. You can get the RawWrite software from the website http://www.chrysocome.net/rawwrite. Figure 5-9 RawWrite for Windows selection dialog From the menu, select the tab “Read”. Enter (or choose) the name of the file in which you would like to save the floppy content.

  • Page 59: Creating A Cd/Dvd Iso Image

    dd reads the entire disc from the device /dev/fd0, and saves the output in the specified output file /tmp/floppy.image. Adjust both parameters exactly to your needs (input device etc.) 5.2.5.2 Creating a CD/DVD ISO Image For Windows To create the image file, use your favorite CD imaging tool. Copy the whole contents of the disc into one single image file on your hard disk.

  • Page 60: Making A Drive Redirection

    5.2.6 Making a Drive Redirection The operation procedures to make a drive redirection are as follows. Click Remote Control and select KVM Console Click on the Floppy icon You will see the Driver Redirection window as below: Figure 5-11 Built-in Java Drive Redirection You can either redirect a local drive (only available under Windows) or redirect an ISO CD/DVD image.
  • Page 61 click on Connect Drive and elect the drive to be redirected click OK Select the drive you would like to redirect. All available devices (drive letters) are shown here. Please note that the whole drive is shared with the remote computer, not only one partition.
  • Page 62 the established Drive Redirection connection will now be displayed Open My Computer and you will see the virtual drive appears on the remote host PC window KVM over IP User Manual Page 62 of 109...
  • Page 63 The drive redirection software tries to lock the local drive before it is redirected. That means that it tries to prevent the local operating system from accessing the drive as long as it is redirected. This may also fail, especially if a file on the drive is currently open. In the case of a locking failure, you will be prompted if you want to establish the connection anyhow.

  • Page 64: User Management

    User Management Each user on an IP-KVM has settings and permissions associated with it. Settings affect how the user interfaces with the Remote Console. Permissions allow or forbid the user from performing various actions on the IP-KVM’s web pages. A newly assigned user has permissions inherited from an assigned group, if any, or individual permissions if no group is assigned.

  • Page 65: Users And Groups

    5.3.2 Users and Groups The IP-KVM comes with one pre-configured user account that has all possible rights to configure the device and to use all functions IP-KVM offers. Upon delivery the account super has the password pass. Make sure to change password immediately after you have installed and on initial access of your IP-KVM.

  • Page 66: Kvm Settings

    To modify the settings for an existing user: Select an Existing user and click the Lookup button to see the exisiting user profile Modily the user profile (e.g. Change New User name, Password etc) Click the Modify button and the displayed user profile settings will be saved Note: The IP-KVM is equipped with an host-independent processor and memory unit which both have a limitation in terms of the processing instructions and memory space.
  • Page 67 Select the particlular user from selection box and make the stting changes: KVM over IP User Manual Page 67 of 109...

  • Page 68: Figure 5-13 User Console Setting

    Figure 5-13 User Console Setting Transmission Encoding The Transmission Encoding setting allows changing the image- encoding algorithm that is used to transmit the video data to the Remote Console window. It is possible to optimize the speed of the remote screen processing depending on the number of users working at the same time and the network bandwidth of the connection line (Modem, ISDN, DSL, LAN, etc.) Automatic detection The encoding and the compression level is determined automatically...
  • Page 69 versions and offers wider range of functionality when run in SUN's JVM. Please make sure that you are installing Sun JVM 1.5 or above to your client system Miscellaneous Remote Console Settings Start in Monitor Mode Sets the initial value for the monitor mode. By default the monitor mode is off. In case you switch it on, the Remote Console window will be started in a read only mode Start in Exclusive Access Mode...

  • Page 70: Keyboard/Mouse

    5.4.2 Keyboard/Mouse Figure 5-14 Keyboard and Mouse Settings PS/2 Keyboard Model Enables a certain keyboard layout. You can choose between “Generic 101-Key PC” for a standard keyboard layout, “Generic 104-Key PC” for a standard keyboard layout extendend by three additional windows keys, “Generic 106-Key PC” for a japanese keyboard, and “Apple Macintosh”...

  • Page 71: Video

    Fixed mouse speed - Use a direct translation of mouse movements between the local and the remote pointer. You may also set a fixed scaling which determines the pixel-amount of the remote mouse pointer movement when the local mouse pointer is moved by one pixel. This option is used to manually control the remote mouse speed and only works when the mouse settings on the host are linear.

  • Page 72: Device Settings

    Click Apply to set these options Device Settings 5.5.1 Network The Network Settings panel allows changing network related parameters. Once applied the new network settings will immediately come into effect. Select Device Settings: Network and under Network Basic Settings you can set new IP address or enable DHCP/BOOTP KVM over IP User Manual Page 72 of 109...

  • Page 73: Figure 5-16 Network Settings

    IP auto configuration With this option you can control if the IP-KVM should fetch its network settings from a DHCP or BOOTP server. For DHCP, select “dhcp” , and for BOOTP select “bootp” accordingly. If you choose “none” then IP auto configuration is disabled Preferred host name Preferred host name to request from DHCP server.
  • Page 74 Console server and HTTPS server are listening. If left empty the default value will be used HTTP port Port number at which the IP-KVM's HTTP server is listening. If left empty the default value will be used Telnet port Port number at which the IP-KVM's Telnet server is listening. If left empty the default value will be used SSH port Port number at which the IP-KVM SSH (Secure SHell) server is listening to.

  • Page 75: Dynamic Dns

    5.5.2 Dynamic DNS When users connect their IP-KVM to a DSL line or use a DHCP configuration, their IP address might be changed whenever it reconnects to the network. So it can become very difficult to post all related contacts for each new IP address. Also if the remote administrator only has access through the remote console they have no way to know if an IP-KVM IP address has changed and if it has what the new IP address is.

  • Page 76: Figure 5-18 Dynamic Dns Scenario

    Figure 5-18 Dynamic DNS Scenario To enable Dynamic DNS: Select Device Settings: Dynamic DNS Make sure that the LAN interface of the IP-KVM is properly configured Enable Dynamic DNS and change the settings according to your needs (as shown in Figure 5.17): Enable Dynamic DNS This enables the Dynamic DNS service.

  • Page 77: Security

    5.5.3 Security Figure 5-19 Device Security HTTPS Encryption If this option is enabled access to the web front-end is only possible using an HTTPS connection. The IP-KVM will not listen on the HTTP port for incoming connections. (And if you want to create your own SSL certificate that is used to identify the IP-KVM refer the Certificate section in this manual KVM encryption...

  • Page 78: Figure 5-20 Chain Rules Of Ip Filtering

    ACCEPT = access allowed DROP = access not allowed The rule can be configured to apply to any particular Group level (All, User, Super or Administrator). When the IP-KVM receives a TCP packet, it will process the packet with the chain rule depicted below.

  • Page 79: Certificate

    Figure 5-21 IP Filter Settings 5.5.4 Certificate The IP-KVM uses the Secure Socket Layer (SSL) protocol for any encrypted network traffic between itself and a connected client. During the connection establishment the IP-KVM has to expose its KVM over IP User Manual Page 79 of 109...

  • Page 80: Figure 5-22 Certificate Settings

    identity to a client using a cryptographic certificate. The default certificate that comes with the IP-KVM device upon delivery is for testing purpose only. System administrator should not rely on this default certificate as the secured global access mechanism through Internet. However, it is possible to generate and install a new base64 X.509 certificate that is unique for a particular IP-KVM.
  • Page 81 case the name given here and the actual network name differ, the browser will pop up a security warning when the IP-KVM is accessed using HTTPS Organizational unit This field is used for specifying to which department within an organization the IP-KVM belongs Organization The name of the organization to which the IP-KVM belongs Locality/City The city where the organization is located State/Province The state or province where the organization is located...

  • Page 82: Serial Port

    Figure 5-23 SSL Certificate Upload Figure 5-24 CSR string After completing these three steps, the IP-KVM has its own certificate that is used for identifying the IP-KVM to its clients. If you destroy the CSR on the IP-KVM there is no way to get it back! In case you deleted it by mistake, you have to repeat the three steps as described above 5.5.5 Serial Port The IP-KVM Serial Settings allows you to specify what device is connected to the serial port...

  • Page 83: Figure 5-25 Serial Port

    Figure 5-25 Serial Port Configuration or console login Do not use the serial port for any special function, use it only for the initial configuration Modem The IP-KVM offers remote access using a telephone line in addition to the standard access over the built-in Ethernet adapter.

  • Page 84: Date / Time

    Modem Init String The initialization string used by the IP-KVM to initialize the modem. The default value will work with all modern standard modems directly connected to a telephone line. In case you have a special modem or the modem is connected to a local telephone switch that requires a special dial sequence in order to establish a connection to the public telephone network, you can change this setting by giving a new string.

  • Page 85: Figure 5-26 Date / Time

    Figure 5-26 Date / Time Without a timeserver, your time setting will not be persistent, so you have to adjust it again, after IP-KVM loses power for more than a few minutes. To avoid this, you can use a NTP timeserver, which sets up the internal clock automatically to the current UTC time.

  • Page 86: Event Log

    5.5.7 Event Log The common way to log events is to use the internal log list of the IP-KVM. These logs can be viewed by selecting Event Log on the Maintenance page menu. To configure the event logs: Figure 5-27 Event Log Select Device Settings: Event Log KVM over IP User Manual...
  • Page 87 You can choose how many log entries are shown on each page. Furthermore, you can clear the log file and specify the extent of the logging: List logging enabled The common way to log events is to use the internal log list of the IP-KVM .

  • Page 88: Authentication

    Firmware upload failed. device No firmware file uploaded. device Uploaded firmware file discarded. device Firmware validation failed. device Firmware file uploaded by user... device Firmware updated by user... device Internal log file cleared by user... device Security Violation security Host Power host Host Reset host...
  • Page 89 LDAP Access When you select LDAP Authentication, the IP-KVM will communicate with a Microsoft Active Directory or generic LDAP server for user authentication (i.e. password verification). The user profile must be set up in the local database as described in Local User Management, but no password is stored locally.
  • Page 90 LDAP server type Name of user-entry object class This is the object class that identifies a user in the LDAP directory. To use the default leave this field empty. The default depends on the selected LDAP server type User search subfilter Here you can refine the search for users that should be known to the IP-KVM Active Directory Domain This option represents the active directory domain that is configured in the Microsoft Active Directory server.

  • Page 91: Usb

    Timeout This sets the request time-to-live in seconds. The time-to-live is the time to wait for the completion of the authentication request. If the request job is not completed within this interval of time it is cancelled. The default value is 1 second Retries Sets the number of retries if a request could not be completed.

  • Page 92: Authentication

    5.5.11 Authentication On this screen you can specify where the IP-KVM will look in order to authenticate the users. You can use "Local Authentication", this means you need to have created the user account on the IP-KVM and the user/group information residing on the IP-KVM for authentication. The other options allow you to specify an LDAP or a RADIUS Server to use for the login authentication.
  • Page 93 LDAP Access The IP-KVM uses LDAP only for authentication (password verification). User privileges and private settings are still stored locally at the IP-KVM. That’s why a user account has to be created on the IP-KVM before this user can login via LDAP. Also, all privilege configurations have to be done within the IP-KVM user management.

  • Page 94: Maintenance

    Maintenance The administrator performs various maintenance activities on the IP-KVM including viewing the status, updating firmware, viewing the event log and resetting the unit. 5.6.1 Device Information The Device Information page contains a table with information about the IP-KVM’s hardware and firmware.

  • Page 95: Event Log

    Figure 5-29 Connected Users Connected Users displays the IP-KVM KVM user activity. From left to right it displays: the connected user the user’s IP address (from which host the user comes from) IP address (from which host the user comes from) its activity status is displayed ( ts activity status is displayed (RC means that the Remote Console is open.

  • Page 96: Update Firmware

    5.6.3 Update Firmware Firmware can be easily upgraded via web page. Figure 5-31 Update Firmware The IP-KVM is a complete standalone computer. The software it runs is called firmware and this firmware can be updated remotely in order to install new functionality or special features. A new firmware update is a binary file which will be sent to you by email or which you can download from the Opengera web site.
  • Page 97 Upload the new firmware file onto the IP-KVM unit In order to do that you need to select the file on your local system using the Browse button. Click Upload. Once the firmware file has been uploaded, it is checked whether it is a valid firmware file and whether there were any transmission errors.

  • Page 98: Unit Reset

    Log in the check out the Device Information to confirm the updated firmware is running 5.6.4 Unit Reset This section allows you to reset specific parts of the device. This involves resetting keyboard/mouse, USB, video engine, or the IP-KVM device itself. In general, the IP-KVM requires a reset when implementing a firmware update.

  • Page 99: Reset To Factory Defaults

    Figure 5-32 Unit Reset To reset a certain IP-KVM functionality click on the appropriate Reset button. Clicking on Reset of Reset Device will reboot the IP-KVM system. It will close all current connections to the administration console and to the Remote Console. The whole process will take about one minute.
  • Page 100 Key in defaults command and then Enter. The unit will automatically set to factory default settings and reboot the system The following window displays if reverting to factory default is complete KVM over IP User Manual Page 100 of 109...
  • Page 101 KVM over IP User Manual Page 101 of 109...

  • Page 102: Addendum

    6. Addendum A. Key Codes Table below shows the key codes used to defines keystrokes or hotkeys for several functions. Please note that these key codes do not represent necessarily key characters that are used on international keyboards. They name a key on a standard 104 key PC keyboard with an US English language mapping.

  • Page 103: Video Modes

    B. Video Modes The table below lists the video modes IP-KVM supports. Please don’t use other custom video settings besides of these or the IP-KVM may not be able to detect them. Resolution (x, y) Refresh Rates (Hz) 640 x 350 70, 85 640 x 400 56, 85...

  • Page 104: Bandwidth Consumption

    D. Bandwidth Consumption The preconfigured network speed selection simply results in different Compression and Color Depth configurations in order to match the different bandwidth limitations of the network type (UMTS, ISDN, etc.) The following suggested network bandwidth planning table for IP-KVM installation is from the test results with 3D-Labyrinth screen saver at Resolution 800x600, the worst case consuming the highest network bandwidth.

  • Page 105: Tcp/Udp Port Numbers

    F. TCP/UDP Port Numbers Port numbers are divided into three ranges: Well Known Ports, Registered Ports and Dynamic and/or Private Ports. Well Known Ports are those from 0 through 1023. Registered Ports are those from 1024 through 49151. Dynamic and/or Private Ports are those from 49152 through 65535. Well Known Ports are assigned by IANA, and on most systems, can only be used by system processes or by programs executed by privileged users.

  • Page 106: Regulation Information

    the configuration of computers that use TCP/IP. Domain Name Servers is system that allows a network name server to translate text host names into numeric IP addresses. LDAP Lightweight Directory Access Protocol is a protocol for accessing directory information. Network Address Translation is an Internet standard that enables a LAN to use one set of IP addresses for internal traffic and a second set of addresses for external traffic.

  • Page 107: Service And Warranty

    Opengear, Inc., its parent, affiliates and subsidiaries, (collectively, "Opengear") warrant your Opengear IP-KVM product to be in good working order and to be free from defects in workmanship and material (except in those cases where the materials are supplied by the Purchaser) under normal and proper use and service for the period of two (2) years from the date of original purchase from an Authorized Opengear reseller.
  • Page 108 Sandy, Utah 84070 Proof of purchase date must accompany the returned product and the Purchaser shall agree to insure the product or assume the risk of loss of damage in transit. Contact Opengear by emailing support@opengear.com for further information. TECHNICAL SUPPORT...

  • Page 109: Kvm Over Ip User Manual

    OR ANTICIPATED PROFITS, OR ANY INCIDENTAL, EXEMPLARY, SPECIAL OR CONSEQUENTIAL DAMAGES, REGARDLESS OF WHETHER OPENGEAR WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. KVM over IP User Manual Page 109 of 109...

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