Do you have a question about the i-Gate 100 and is the answer not in the manual?
Questions and answers
Jeff Ford
April 14, 2025
I live in London, I am entering *21*1234# teleNo# and its not accepting it, am I doing something wrong please?
1 comments:
Mr. Anderson
April 15, 2025
Entering *21*1234# on the AES i-Gate 100 in London may not work correctly because the example shown (*12*1234#71...#) uses *12*, not *21*. Using the wrong function code (e.g., *21* instead of *12*) may not trigger the intended function. Additionally, the number format must match local dialing rules. In London, UK dialing formats differ from the USA, so the number format may also cause an issue if not entered correctly.
This answer is automatically generated
Jeff Ford
April 14, 2025
Can I find the serial number without taking box apart please?
Contents Section Description Page Introduction Tips SIM card Wiring General Programming Programming as a Gate / Door Opener Installing as a Gate / Door Opener Programming as an alarm dialler Complete list of Parameters Using the device as a Gate / Door opener Using the APP Using the device as an alarm dialler Trouble shooting guide...
1. Introduction This device is a multi-purpose device which can be used for several applications including… 1) Phone access control of gates, doors or barriers. The unit can store up to 100 telephone numbers. Any of these numbers can call the unit to activate the relay output at no call cost.
4. Wiring You may now connect power to the unit. The unit can accept 12-24v ac or dc. Please do NOT USE MAINS power, as this will damage the unit and void the warranty. The connections supported by the unit are shown below. Hard restore default button Antenna...
5. General Programming The unit is programmed by SMS text message from a cell phone. Check Reception Send the SMS *20# as shown, to the SIM card number of the device. The unit should reply with the network name and reception level between 1 and 31. 1-12 13-20 21-31...
Use an external antenna on an extension cable if reception is poor. Entrance Pillar Keep i-gate 100 away from ground. Connect the N/O and COM of the output relay on the device to the Start command and common of your gate / barrier controller PCB...
8. Programming as an Alarm Dialler If you are using this device as an alarm signalling device, you will need to connect an input trigger to the terminals shown below. This input trigger should be a momentary volt free trigger from an alarm panel or sensor device. Momentary input trigger from alarm device...
Calling time This is the time the unit will spend attempting to call a number before aborting the call and calling the next number on the list. It is very *12*1234#52 useful to adjust this time so that if there is voicemail or answer machine on a number, that the intercom aborts the call before the machine picks up, otherwise the unit will think the call is answered 5220# OK...
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77*# Delete the stored service number 12.5 Caller ID features 71???# Store country code. 1-3 digits. 72number# Store caller ID number. Max 14 digits. 73number# Delete caller ID number. 73*# Delete all caller ID numbers 12.6 Change operation keys 61?# Change relay trigger key from * to any other key.
10. Using the device as a Gate / Door Opener The user can call the SIM number of the intercom from their phone. If their number is stored then the device will hand up the call without answering and trigger the gates or door with a momentary trigger.
12.Using the device as an Alarm Dialler If the device is being used as an alarm dialler, it will call 3 telephone numbers when the alarm is activated. If any number answers the call, then it will not call the next number.
13.Troubleshooting guide Q. The unit will not power up. No LEDs on. A. Check power supply voltage at unit is minimum 11.5V and that the power cable is not more than 3 meters (10 feet). Q. The unit powers up but the GSM LED is still flashing rapidly. A.
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Failure of DTMF tones to operate correctly is also a symptom of low reception. Check steps above on improving reception. Try pressing the buttons longer when attempting to activate the gates or door. -Some iphone users may experience trouble using the * key to trigger the gates. In this case, refer to the programming instructions to change the trigger key to any other key.
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SELF INSTALL - NEED TECHNICAL ASSISTANCE? OPTION 1: DIRECT WITH THE SERVICE DESK – QUICKEST AND MOST EFFECTIVE METHOD Submit your enquiry direct with the service desk at – service@automaticsolutions.com.au The service desk has the most experienced staff in Australia to help with your problem but they need your help. ...
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Do you have a question about the i-Gate 100 and is the answer not in the manual?
Questions and answers
I live in London, I am entering *21*1234# teleNo# and its not accepting it, am I doing something wrong please?
Entering *21*1234# on the AES i-Gate 100 in London may not work correctly because the example shown (*12*1234#71...#) uses *12*, not *21*. Using the wrong function code (e.g., *21* instead of *12*) may not trigger the intended function. Additionally, the number format must match local dialing rules. In London, UK dialing formats differ from the USA, so the number format may also cause an issue if not entered correctly.
This answer is automatically generated
Can I find the serial number without taking box apart please?