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Important: If you unsuccessfully enter the PUK code
10 times, your SIM card is permanently
blocked and must be replaced. If this
happens, all data is lost. You will get a
message to contact TELUS Mobility Client
Care. Except for making emergency calls,
your handset will not function with a
blocked SIM card.
To unblock the PIN:
1 Press * # m 1.
2 At your TELUS Mobility representative's request,
provide the information needed to give you a PUK
code.
3 Select Unblock PIN.
4 Enter the PUK code.
5 Enter a new 4- to 8-digit SIM PIN.
6 Re-enter your SIM PIN.
If you entered the codes properly, SIM Unlocked
appears on the display.
Inserting and Removing Your SIM Card
Important: Do not touch the gold-colored areas of
your SIM card.
Switching SIM Cards
When you move your SIM card from one handset to
another, your Contacts information will not be erased
as the information is stored in the SIM. If you remove
your SIM card and use it with another handset, or use
another SIM card with your handset, the following
information is erased:
• The recent calls list
• Call forwarding settings
• Net alerts
• MOSMS drafts, outbox messages, and customized
quick notes
• Information stored in Memo
• Images in My Pictures
• 3 most recent GPS Enabled locations
• Voice records
• Voice names
• Datebook events
• Options set using the Personalize menu
SIM Card Security
11
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