Trouble Shooting Guide - INSIGHT CS 2 User Manual

Trouble Shooting Guide

SYMPTOM
Display beeps for two seconds
No display when the key is "on"
Fusion drivers will not install correctly
Camera picture is frozen
Display beeps quickly
Unit will not power on after vehicle is
started or after screen or buttons are
pressed
On Star®:
Unable to receive monthly On Star®
e-mail reports
OEM EGT Locations - Diesel Trucks Only
Duramax
Powerstroke
The unit is too hot due to direct sunlight
The screen has not yet been activated
The drivers were not successfully installed Manually install the drivers
Bad connections
Possible device malfunction
Typically this issue is caused by a blown
OBDii/Cigarette Lighter Fuse
Having the display plugged into your
OBDii port may disturb On Star while
gathering information for their reports.
Dodge
Cummins
Post-DPF
EGT
Mu er
GM
Post-DPF
Pre-DPF/Post-Cat
EGT
EGT
Diesel
Mu er
Particulate
Diesel Oxidation
lter
Catalyst
Ford
Mu er Diesel
Particulate Diesel Oxidation
lter Catalyst
Pre-DPF/Post-Cat
Post-DPF
EGT
EGT
POSSIBLE CAUSE
Pre-DPF/Post-NOX
Post-DOC
EGT EGT
Diesel
NOX Filter
Particulate
lter
Pre-Turbo
EGT
Pre-Cat
Exhaust Manifold
EGT
SOLUTION
Once cooled, the display will turn on
Touch the screen or start the vehicle
Double check your fuse and connections
Update the device using Fusion software
Replace fuse and test unit again
Unfortunately, there is no real solution
for this issue. You could try and call
On Star to see when they gather their re-
ports, and unplug your device during that
time. This may or may not work for you.
Exhaust Manifold
Diesel Oxidation
Catalyst
51 51
Appendix