Troubleshooting - Samsung HW-H20 User Manual

Playing a USB Device (Cont.)
Read through the instructions below before using a USB device with this unit.
• This product not supported NTFS file system.
• Turn the system off, disconnect the USB device from the product.
• Some USB devices may not work properly with this product.
• Connect USB devices directly to the USB port of the product. Otherwise, you may encounter a USB
compatibility problem.
• Do not connect multiple storage devices to the product via a multi-card reader. It may not operate properly.
• Digital camera PTP protocols are not supported.
• Do not remove the USB device while it is being read.
• DRM-protected music files (MP3, WMA) from a commercial web site will not be played.
• External HDDs are not supported.
• Mobile phone devices are not supported.
• IPOD devices are not supported.
• If multiple source devices connected to the system are played back at the same time, the system outputs mixed
sound from the devices. Stop playback of devices you are not listening to.

Troubleshooting

Refer to the chart below when this unit does not function properly. If the problem you are
experiencing is not listed below or if the instructions below do not help, turn off the unit,
disconnect the power cord, and contact the nearest authorized dealer or Samsung
Electronics Service Center.
Symptom
The unit will not turn on.
A function does not work when the
button is pressed.
Sound is not produced.
The sound from the left/right
channels are reversed.
Check
• I s the power cord plugged
into the outlet?
• I s there static electricity in the
air?
• I s this product connected only
TV?
• I s the volume set to
minimum?
• A re the left/right audio output
cables from the TV
connected properly?
7
Remedy
• C onnect the power plug to
the outlet.
• D isconnect the power plug
and connect it again.
• Connect it correctly.
• Adjust the volume.
• C heck the left/right channel
and connect it/them
correctly.