Toyota 2013 Prius Owner's Manual page 587

5-2. Steps to take in an emergency
Message
564
PRIUS PHV_OM_OM47787U_(U)
Details
Charging has been
stopped because of the
high energy consumption
of electrical compo-
nents, such as the head-
lights.
Charging has been
stopped because of
extremely low voltage,
possibly caused by the
plug not being inserted
correctly.
Correction
procedure
Switch the electrical
appliance OFF, and
restart charging by fol-
lowing the procedure on
P. 80.
If the message is still
displayed, the 12-volt
battery may have a low
charge.
In this event, turn the
"POWER" switch OFF
approximately 15 min-
utes after starting the
hybrid system, and
restart charging.
Check that the plug is
inserted correctly, and
restart charging by fol-
lowing the procedure on
P. 80.
Check that the plug is
not connected to a
power strip and that an
extension cord, multi-
outlet etc. is not being
used.