Toyota 2013 Prius Owner's Manual page 125

1-2. Charging
When normal charging cannot be carried out
If charging does not commence even though the correct procedure
has been carried out, and an error message is shown on the multi-
information display, try the correction procedures listed in the table
below.
If you still cannot correct the problem, contact your Toyota dealer.
98
PRIUS PHV_OM_OM47787U_(U)