Axis M3037-PVE User Manual
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Axis M3037-PVE User Manual

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AXIS M3037-PVE Fixed Dome Network Camera

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Summary of Contents for Axis M3037-PVE

  • Page 1: User Manual

    AXIS M3037-PVE Fixed Dome Network Camera User Manual...
  • Page 2 This manual is intended for administrators and users of AXIS • Low Voltage (LVD) Directive 2006/95/EC. See Safety on page 3 . M3037-PVE Fixed Dome Network Camera, and is applicable to firmware • Restrictions of Hazardous Substances (RoHS) Directive 2011/65/EU.
  • Page 3 (STP) or other appropriate method. Battery The Axis product uses a 3.0 V CR2032 lithium battery as the power supply for its internal real-time clock (RTC). Under normal conditions this battery will last for a minimum of five years.

  • Page 4: Safety Information

    AXIS M3037-PVE Fixed Dome Network Camera Safety Information Safety Information Hazard Levels DANGER Indicates a hazardous situation which, if not avoided, will result in death or serious injury. WARNING Indicates a hazardous situation which, if not avoided, could result in death or serious injury.

  • Page 5: Table Of Contents

    AXIS Media Control (AMC) ........
  • Page 6 AXIS M3037-PVE Fixed Dome Network Camera Table of Contents System Options ..........

  • Page 7: Hardware Overview

    AXIS M3037-PVE Fixed Dome Network Camera Hardware Overview Hardware Overview Dome cover Control button Status LED Focus ring I/O connector Microphone microSD card slot Network cable (PoE) comes attached with the product Microphone switch Note The built-in speaker is located under the camera unit.

  • Page 8: Control Button

    Resetting the product to factory default settings. See page 65. • Connecting to an AXIS Video Hosting System service. See page 57. To connect, press and hold the button for about 3 seconds until the Status LED flashes green. •...

  • Page 9: Access The Product

    To view streaming video in Internet Explorer, allow installation of AXIS Media Control (AMC) when prompted. The Axis product includes one (1) H.264 decoder license for viewing video streams and one (1) AAC audio license. The licenses are automatically installed with AMC. The administrator can disable the installation of the decoders, to prevent installation of unlicensed copies.

  • Page 10: Set The Root Password

    Setup > System Options > Maintenance in the product’s web pages. For information about reset and restore, see Maintenance on page 63. Set Power Line Frequency Power line frequency is set the first time the Axis product is accessed and can only be changed from Plain Config (see page 65) or by resetting the product to factory default.

  • Page 11: The Live View Page

    AXIS M3037-PVE Fixed Dome Network Camera Access the Product Select the power line frequency (50 Hz or 60 Hz) used at the location of the Axis product. Selecting the wrong frequency may cause image flicker if the product is used in fluorescent light environments.
  • Page 12 2. Under Action Buttons, select Show manual trigger button. AXIS Media Control viewer toolbar The AXIS Media Control viewer toolbar is available in Internet Explorer only. See AXIS Media Control (AMC) on page 14 for more information. The toolbar displays the following buttons: The Play button connects to the Axis product and starts playing a media stream.
  • Page 13 AXIS M3037-PVE Fixed Dome Network Camera Access the Product With the PTZ Control Queue enabled the time each user is in control of the PTZ settings is limited. Click the buttons to request or release control of the PTZ controls. The PTZ Control Queue is set up under PTZ > Control Queue.

  • Page 14: Media Streams

    Note also that all multicast viewers count as one unicast viewer in the maximum total of 10 simultaneous connections. AXIS Media Control negotiates with the Axis product to determine the transport protocol to use. The order of priority, listed in the AMC Control Panel, can be changed and the options disabled, to suit specific requirements.

  • Page 15: Alternative Methods Of Accessing The Video Stream

    AXIS M3037-PVE Fixed Dome Network Camera Media Streams The AMC Control Panel can be used to configure various video and audio settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control Panel is automatically installed on first use, after which it can be configured. Open the AMC Control Panel from: •...

  • Page 16: Access Audio Streams

    • The Axis product supports QuickTime 6.5.1 and later. • QuickTime may add latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.

  • Page 17: Set Up The Product

    Set Up the Product Set Up the Product The Axis product can be configured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. •...

  • Page 18: Video And Audio

    Pixel counter. Use the mouse to move and resize the rectangle. View modes A view mode is one of the possible views for this Axis product and can be accessed from the Source drop-down list in the product’s Live View page.
  • Page 19 Maximum frame rate. To avoid bandwidth problems, the frame rate allowed to each viewer can be Limited to a fixed amount. Alternatively, the frame rate can be set as Unlimited, which means the Axis product always delivers the highest frame rate possible under the current conditions.
  • Page 20 The GOP length is the number of frames between two consecutive I-frames. Increasing the GOP length may save considerably on bandwidth requirements in some cases, but may also have an adverse affect on image quality. The Axis product supports the following H.264 profile(s): •...

  • Page 21: Stream Profiles

    To change this setting go to Setup > Video & Audio > Camera Settings White balance is used to make colors in the image appear the same regardless of the color temperature of the light source. The Axis product can be set to automatically identify the light source and compensate for its color. Alternatively, select the type of light source from the drop-down list.

  • Page 22: View Areas

    A view area is a cropped part of the full view. It is treated as a video source in Live View and has its own video stream and PTZ settings. See PTZ (Pan Tilt Zoom) on page 29. To view the list of view areas in your Axis product go to Video & Audio > View Areas.

  • Page 23: Overlay

    For more information about privacy masks, see Privacy Mask on page 25. To use an overlay image, the image must first be uploaded to the Axis product. The uploaded image should be a Windows 24-bit BMP image with maximum 250 colors. The image width and height, in pixels, must be exactly divisible by 4 and cannot be larger than the maximum image resolution.
  • Page 24 AXIS M3037-PVE Fixed Dome Network Camera Video and Audio 2. Click Browse and browse to the file. 3. Click Upload. 4. The Transparency Settings page is now displayed: To make a color in the overlay image transparent, select Use transparency and enter the RGB hexadecimal value for the color.

  • Page 25: Privacy Mask

    Privacy masks cannot be bypassed using the VAPIX® application programming interface (API). The Privacy Mask List (Video & Audio > Privacy Mask) shows all the masks that are currently configured in the Axis product and indicates if they are enabled.

  • Page 26: Audio Clips

    To add, download, modify or remove audio clips, go to Video & Audio > Audio Clips. For more information see the online help To configure the Axis product to play audio clips when an event occurs, an action rule must be set up. For more information, see Events on page 44.

  • Page 27: Configure The Live View Page

    Viewer Settings To configure options for the viewer, go to Live View Config > Viewer Settings. • Select Show viewer toolbar to display the AXIS Media Control (AMC) or the QuickTime viewer toolbar under the video image in your browser. •...
  • Page 28 Defining the link as a web link will open the link in a new window. Output Buttons External I/O devices connected to the Axis product’s output ports can be controlled directly from the Live View page. To display output buttons in the Live View page: 1.

  • Page 29: Ptz (Pan Tilt Zoom)

    AXIS M3037-PVE Fixed Dome Network Camera PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) PTZ controls are only available for view areas. Preset Positions A preset position is a saved view that can be used to quickly steer the camera to a specific position. A preset position consists of the following values: •...

  • Page 30: Advanced

    AXIS M3037-PVE Fixed Dome Network Camera PTZ (Pan Tilt Zoom) 1. Go to PTZ > Guard Tour and click Add. 2. Enter a descriptive name. 3. Specify the pause length between runs. 4. Select an available preset position and click Apply.
  • Page 31 60 seconds after the last PTZ control command. 2. Event — The Axis product can be configured to go to a preset position when triggered by an alarm (see Events on page 44). The event will immediately be placed first in the queue except when an administrator is in control.

  • Page 32: Detectors

    Motion Detection Parameters on page 33. Once motion detection windows are configured, the Axis product can be configured to perform actions when motion is detected. Possible actions include uploading images and start recording. For more information, see Set Up Action Rules on page 44.
  • Page 33 AXIS M3037-PVE Fixed Dome Network Camera Detectors Note • Using the motion detection feature may decrease the product’s overall performance. • The position of the Motion Detection Window is relative to the orientation of the Camera. Changing the orientation of the camera will also change the position of the Motion Detection Window.

  • Page 34: Audio Detection

    Audio Detection The Axis product can be configured to generate an alarm when audio rises above or falls below the threshold value. The threshold value can be set in the range 0–100 where 0 is the most sensitive and 100 the least sensitive.

  • Page 35: Applications

    Manual installation — obtain the license key from the application vendor and upload the key to the Axis product To request a license, the Axis product serial number (S/N) is required. The serial number can be found on the product label and under System Options >...
  • Page 36 AXIS M3037-PVE Fixed Dome Network Camera Applications If the Axis product is reset to factory default, uploaded applications and their settings are removed. For information about factory default, see Reset to Factory Default Settings.

  • Page 37: Voice Over Ip (Voip)

    The sessions can include voice and video elements. See About SIP Addresses on page 41. Before the Axis product can be used to make and receive calls, you need to configure the SIP settings. This includes enabling SIP, configuring the ports, and setting the rules for Network Address Translation (NAT) traversal.
  • Page 38 Network Address Translation (NAT) Traversal (port forwarding) Use NAT traversal when the Axis product is connected to the network behind a NAT router or firewall device. VoIP services require clients to be servers as well, and many VoIP services carry IP address and port information in the application data.

  • Page 39: The Account Settings Page

    AXIS M3037-PVE Fixed Dome Network Camera Voice over IP (VoIP) Like TURN, STUN can be used in full-cone, address-restricted cone, and port-restricted cone NAT setups. STUN is fast because it is lightweight. However, STUN does not allow incoming messages from symmetric NATs, and it cannot communicate with a peer behind the same NAT device.
  • Page 40 • User ID – User ID is typically the extension or phone number assigned to the Axis product at the SIP server. It is also possible to use a SIP URI as a User ID if required by the SIP server.
  • Page 41 Password - Enter a password for the SIP proxy server if required. Make Test Calls To make sure that calls can be made from the Axis product, you can make a test call: 1. Go to Applications > VoIP Client and click Configure under Account Settings.

  • Page 42: The Dtmf Settings Page

    The domain name or registrar address (IPv4 address) of the receiving device. Important The Axis product’s VoIP functionality does not include support for IPv6. For more information about SIP, SIPS, and TLS, see Port Settings on page 38 and Transport Settings on page 41.
  • Page 43 AXIS M3037-PVE Fixed Dome Network Camera Voice over IP (VoIP) DTMF Configuration Properties • DTMF using SIP INFO (RFC 2976) – The DTMF attributes are sent in a Session Initiation Protocol (SIP) message according to the RFC 2976 standard. •...

  • Page 44: Events

    Events The Event pages allow you to configure the Axis product to perform actions when different events occur. For example, the product can start a recording or send an email notification when motion is detected. The set of conditions that defines how and when the action is triggered is called an action rule.
  • Page 45 Recording – Triggers the rule when the Axis product records to the storage device. The recording status trigger can be used to notify the operator, for example by flashing LED lights, if the product has started or stopped to record to the storage device.

  • Page 46: Add Recipients

    AXIS M3037-PVE Fixed Dome Network Camera Events • Time Recurrence – Trigger the rule periodically. See Set Up Recurrences on page 48. This can for example be used to upload an image every 5 minutes. Use Schedule – Trigger the rule according to the selected schedule. See Create Schedules on page 48.
  • Page 47 Secure (HTTPS). Send Notification Specify login information for the HTTPS server and validate Send Video Clip the server’s certificate. If there is a proxy between the Axis product and the HTTPS server, also specify the proxy settings. Network Share Send Images A network share can also be used as a storage device for recorded video.

  • Page 48: Create Schedules

    Optionally, select Use encryption to send emails over an encrypted connection. The server certificate can be validated using the certificates available in the Axis product. For information on how to upload certificates, see Certificates on page 55.

  • Page 49: Recordings

    Note The recording’s start date and time is set according to the Axis product’s date and time settings. If the Axis product is configured to use a time zone different from the local time zone, make sure to configure the Recording time filters according to the product’s time zone.

  • Page 50: Export Video Clip

    Note The exported recording is a Matroska video file (.mkv). To play the recording in Windows Media Player, AXIS Matroska File Splitter must be installed. AXIS Matroska File Splitter can be downloaded from www.axis.com/techsup/software To export a video clip, follow these steps: 1.

  • Page 51: Continuous Recording

    Continuous Recording The Axis product can be configured to continuously save video to a storage device. For information about storage devices, see Storage on page 61. To prevent the disk from becoming full, it is recommended to configure the disk to automatically remove old recordings.

  • Page 52: Languages

    Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. To switch languages, go to Setup > Languages and first upload the new language file. Browse and locate the file and click the Upload Language button.

  • Page 53: System Options

    IP address filtering is enabled on the System Options > Security > IP Address Filter page. Once enabled, the listed IP address are allowed or denied access to the Axis product. Select Allow or Deny from the list and click Apply to enable IP address filtering.
  • Page 54 4. Set the HTTPS Connection Policy for the different user groups. 5. Click Save to enable the settings. To access the Axis product via the desired protocol, in the address field in a browser, enter https:// for the HTTPS protocol and http:// for the HTTP protocol.

  • Page 55: Date & Time

    Axis product: Server/Client certificates - To authenticate the Axis product. CA certificates - To authenticate peer certificates, for example the certificate of an authentication server in case the Axis product is connected to an IEEE 802.1X protected network.

  • Page 56: Network

    IPv4 Address Configuration By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are configured under System Options > Network > TCP/IP > Basic.
  • Page 57 5. Close the command prompt when the product responds with Reply from 192.168.0.125:... or similar. 6. Open a browser and type http://<IP address> in the Location/Address field. For other methods of assigning the IP address, see the document Assign an IP Address and Access the Video Stream on Axis Support web at www.axis.com/techsup Note •...
  • Page 58 Host Name Configuration The Axis product can be accessed using a host name instead of an IP address. The host name is usually the same as the assigned DNS name. The host name is configured under System Options > Network > TCP/IP > Advanced.
  • Page 59 (LAN) from the public network (Internet). Use NAT traversal when the Axis product is located on an intranet (LAN) and you wish to make it available from the other (WAN) side of a NAT router.
  • Page 60 SOCKS is a networking proxy protocol. The Axis product can be configured to use a SOCKS server to reach networks on the other side of a firewall or proxy server. This functionality is useful if the Axis product is located on a local network behind a firewall, and notifications, uploads, alarms, etc need to be sent to a destination outside the local network (for example the Internet).

  • Page 61: Storage

    AXIS M3037-PVE Fixed Dome Network Camera System Options Note The initial password can only be set once. If the password is lost, the Axis product must be reset to factory default, see Reset to Factory Default Settings on page 65. UPnP The Axis product includes support for UPnP .
  • Page 62 To prevent corruption of recordings, the SD card should always be unmounted before it is ejected. The SD card is automatically mounted when the card is inserted into the Axis product or when the product is started. A manual mount is only required if the card has been unmounted and not ejected and re-inserted.

  • Page 63: Ports & Devices

    The Axis product provides several maintenance functions. These are available under System Options > Maintenance. Click Restart to perform a correct restart if the Axis product is not behaving as expected. This will not affect any of the current settings.

  • Page 64: Support

    Click Default to reset all settings, including the IP address, to the factory default values. This button should be used with caution. The Axis product can also be reset to factory default using the control button, see Reset to Factory Default Settings on page 65.

  • Page 65: Advanced

    For more information, see www.axis.com/developer File Upload Files, for example webpages and images, can be uploaded to the Axis product and used as custom settings. To upload a file, go to System Options > Advanced > File Upload. Uploaded files are accessed through http://<ip address>/local/<user>/<file name> where <user> is the selected user group (viewer, operator or administrator) for the uploaded file.

  • Page 66: Troubleshooting

    To upgrade the product’s firmware: 1. Save the firmware file to your computer. The latest version of the firmware is available free of charge from Axis website at www.axis.com/techsup 2. Go to Setup > System Options > Maintenance in the product’s webpages.
  • Page 67 Axis product. Check all cabling and reinstall the product. Possible IP address conflict The static IP address in the Axis product is used before the DHCP server sets a dynamic address. with another device on the This means that if the same default static IP address is also used by another device, there may same subnet.
  • Page 68 Check in the AMC Control Panel (H.264 tag) that video processing is NOT set to Decode only key frames. Lower the image resolution. The maximum frames per second is dependent on the utility frequency (60/50 Hz) of the Axis product. See Technical Specifications on page 70. Video and image problems, general Image unsatisfactory Check the video stream and camera settings under Setup >...
  • Page 69 AXIS M3037-PVE Fixed Dome Network Camera Troubleshooting Video cannot be recorded Check that the SD card is not write protected (that is, read only). SD card cannot be mounted Reformat the SD card and then click Mount. NOTICE TICE TICE...

  • Page 70: Technical Specifications

    AXIS M3037-PVE Fixed Dome Network Camera Technical Specifications Technical Specifications Camera Image sensor 1/3.2” progressive scan RGB CMOS Lens Fixed, 1.27 mm, F2.0, M12 mount, Fixed iris, IR corrected Horizontal angle of view: 187° Vertical angle of view: 168° Day and night Automatically removable infrared-cut filter Minimum Color: 0.3-200000 lux...
  • Page 71 AXIS T94F02D Pendant Kit with sunshield, accessories Network Cable Coupler IP66 (can fit inside AXIS T94F02D Pendant Kit) AXIS T91 Mounting Accessories, AXIS T94F01M J-Box/Gang Box Plate, AXIS T94F01P Conduit Back Box, Skin covers For more accessories, see www.axis.com Video AXIS Camera Companion, AXIS Camera Station and video management software from Axis’...

  • Page 72: Connectors

    German, French, Spanish, Italian, Russian, Simplified Chinese, Japanese, Korean, Portuguese Warranty Axis 1-year warranty and AXIS Extended Warranty option, see www.axis.com/warranty a. This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit. (www.openssl.org), and cryptographic software written by Eric Young (eay@cryptsoft.com).

  • Page 73: Connection Diagrams

    Heavy network utilization due to poor infrastructure. Bandwidth affected. • Viewing on poorly performing client computers lowers perceived performance. Frame rate affected. • Running multiple AXIS Camera Application Platform (ACAP) applications simultaneously may affect the frame rate and the general performance.
  • Page 74 User Manual Ver. M1.21 AXIS M3037-PVE Fixed Dome Network Camera Date: June 2015 © Axis Communications AB, 2015 Part No. 63073...

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