Cleaning And Maintenance; Troubleshooting Guide - Ninja QB1004 series Owner's Manual

Cleaning and Maintenance

CAUTION: Make sure that the power head is unplugged from power source before inserting or removing any
attachment and before cleaning.
DO NOT immerse the power head into water or any other liquid. Clean with a damp sponge or cloth and wipe
dry.
The Master Prep Professional pitchers, Master Prep
®
Professional splash guards and chopping blades are all dishwasher safe. It is recommended to place the storage
lids and the chopping blades on the top rack. Use extreme caution when handling the chopping blades as they
are very sharp.
Clean the Ninja Master Prep
®

Troubleshooting Guide

PROBLEMS
Motor Doesn't Start or
Blades Don't Rotate.
Food is Unevenly
Chopped.
Food is Chopped Too
Fine or is Too Watery.
Food Collects On
Splash Guard/Safety
Cover or On the Sides
of the Master Prep
Professional Pitchers
or Master Prep
®
Professional Bowl.
You Cannot Achieve
Snow From Solid Ice.
To purchase replacement parts, please visit our website: www.ninjakitchen.com
TOLL FREE:
12
Professional and all parts before first use and immediately after each use.
®
POSSIBLE REASONS & SOLUTIONS
Check that the bottom of motor head is clean and there is no food
blocking connection when placing on containers.
There is too much food in the container.
The unit has overheated. Unplug and wait approximately 10 minutes
before using again.
Make sure the splash guard is securely on container.
Make sure the power head is securely placed on splash guard.
Check that the plug is securely inserted into the electrical outlet.
Check fuse or breaker. Replace fuse/reset breaker.
Either you are chopping too much food at one time, or the pieces are
not small enough. Try cutting the food into smaller pieces of even size
and processing smaller amounts per batch.
The food has been over processed. Use brief pulses or process for
shorter time. Let blades stop completely between pulses.
You may be processing too much food. Turn the machine off. When
®
the blades stop rotating, remove the power head and the splash
guard. Remove some of the food being processed.
Do not use ice that has been sitting out or has started to melt. Be sure
to use short pulses in the beginning to break up large pieces.
or contact customer service: 1-877-646-5288.
1-877-646-5288
Professional bowl, storage lids, Master Prep
® ®