POSSIBLE REASONS & SOLUTIONS
The Steam Mop
will not turn on.
Steam Mop will
not make steam.
light remains on.
Steam mop left
white spot on
leaves water on
Floors are cloudy,
streaky or spotty
Steam mop is
hard to push.
The steam mop should be securely plugged into an electrical outlet
Is the LED light on? If not, check your fuse or breaker.
Is there water in the water tank? If not, add water to your steam mop
Is the LED light blinking blue? If so, press the steam button to activate
If you have already plugged in your unit, unplug and try a different
outlet. This may reset the mop.
Add water to the tank and press the steam control button to select a
Do not leave your steam mop on the floor with a damp or wet cleaning
Do you have hard water? If you do, it is strongly recommended to use
Your cleaning pad might be too wet. Unplug your steam mop and
change the microfiber cleaning pad.
Wait 30 seconds to heat water to create steam. If water does not heat,
water will be emitted instead of steam.
The pad might be dirty, change the pad.
If you washed the pad with powder detergent, then the pad may have
residual detergent left on it. Wash it again with liquid detergent.
If you are cleaning in a kitchen area where there might be a build-up of
grease, use a de-greasing agent such as an all-purpose cleaner or dish
soap and paper towels to clean the area first.
You might have left the mop in the same spot for too long.
Do you have hard water? If you do, you might want to switch to
This might be leftover from past cleaners used on the floor surface.
Use the steam mop a few more times and see if the leftover
cloudiness is removed.
Make sure the cleaning pad is attached correctly.
Check to see if the cleaning pad is excessively dirty. Replace if the pad
is too dirty or wet.