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CURB Installation & User Manual

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Installation & User Guide
1.0 (2015.12)

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Summary of Contents for CURB CURB

  • Page 1 Installation & User Guide 1.0 (2015.12)
  • Page 2 NOTE: Provides additional information to clarify or simplify a procedure. PLEASE NOTE Electrical equipment should be installed, operated, serviced, and maintained only by qualified electrical personnel. No responsibility is assumed by Curb for any consequences arising out of the use of this manual. CLASS B FCC STATEMENT This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
  • Page 3 Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. This Class B digital apparatus complies with Canadian ICES-003. © 2015 Curb, Inc. All Rights Reserved.

  • Page 4: Table Of Contents

    SAFETY PRECAUTIONS ......................5 Before You Begin .......................... 5 INSTALLATION .......................... 6 1. Check CURB package to ensure that all contents are present ..........6 2. Label & record circuit breaker panel details ................6 3. Connect the HomePlug Receiver ..................... 9 4.

  • Page 5: Introduction

    CURB – Installation & User Guide INTRODUCTION CURB is the world’s smartest home energy monitoring and control system. It is intended to be installed inside a circuit breaker panel and communicates with the CURB cloud for mobile and web-based access.

  • Page 6: Safety Precautions

    Before You Begin This chapter contains important safety precautions that must be followed before attempting to install, service, or maintain electrical equipment. Carefully READ and FOLLOW the safety precautions outlined below BEFORE working with CURB power hub. ⚠ DANGER HAZARD OF ELECTRIC SHOCK, EXPLOSION, OR ARC FLASH •...

  • Page 7: Installation

    1. Check CURB package to ensure that all contents are present • SEE “Box Contents” section above. • If anything is missing, contact CURB customer support (844) 629-2872 or support@energycurb.com • Inform customer to save and shut down their computers and sensitive electronic equipment.
  • Page 8 CURB – Installation & User Guide 2015.12 • On your smartphone, go to: http://connect.energycurb.com/ o Search for this CURB using its serial number (printed on back) NOTE: search field is case-sensitive Write the serial number here for future reference: • On the “Installation” page o Choose “Add Panel”...
  • Page 9 For throw switch that bridges multiple breakers, enter each breaker separately RIGHT side LEFT side of panel of panel If installing more than one CURB at this location, repeat above process for each panel to be receiving a CURB power hub. © 2015 Curb, Inc. All Rights Reserved.

  • Page 10: Connect The Homeplug Receiver

    Use the Pair Buttons Use the Pair Buttons settings. DO NOT try this as it will erase pre-installed CURB configuration settings. 2.4 Connection Instruction 2.4 Connection Instruction To ensure the optimum performance of the Powerline Adapter and significantly improve the transmission To ensure the optimum performance of the Powerline Adapter and significantly improve the transmission •...
  • Page 11 CURB – Installation & User Guide NOTE If installing a single CURB on a main panel for a house with one or more sub-panels, find out which circuit breaker in the subpanel powers the HomePlug. Then, determine which of the lines from the main panel to the sub-panel has phase continuity with the HomePlug circuit (and confirm that that other incoming power main does NOT have continuity with the HomePlug circuit).

  • Page 12: Identify And Record All Circuit Phases

    • Determine which circuits have continuity with Main B, and label all of those circuits with orange B stickers. Be sure to leave breaker amp rating visible. Confirm that the red A circuits do NOT have continuity with Main © 2015 Curb, Inc. All Rights Reserved.
  • Page 13 CURB – Installation & User Guide • In the configuration software, specify the phase (A or B) for each circuit in the panel (left and right). Note: phase will be unspecified by default © 2015 Curb, Inc. All Rights Reserved.

  • Page 14: Connect And Power Up Curb

    It might take a few minutes for router to reboot and connection to establish. o Tap “Installation” to get back to the “Installation” main view o Tap “CURB Hub Name – (serial#)” to get to the CURB power hub being configured...
  • Page 15 2015.10 CURB – Installation & User Guide o A single green dot indicates that the hub is establishing connection to the CURB data center. This may take about a minute. Three or more green dots indicate a positive connection. One or two amber dots indicate that the hub is weakly connected.

  • Page 16: Connect And Configure Curb Sensors

    CURB is being installed. NOTE If installing a CURB hub in a sub-panel, then sub-panel circuits on main panel should not be clamped. Similarly, sub-panel mains do not need to be measured either, and should not be clamped.
  • Page 17 B-phase clamps; indicating MAIN, CT size and polarity toggle if necessary. o Confirm live wattage on-screen. If negative, check the “+/-” toggle switch. Confirm that the wattage is now positive. © 2015 Curb, Inc. All Rights Reserved.

  • Page 18: Check Your Work

    • In software, verify that each clamped circuit is getting data on the CURB hub page. • Inspect the CURB power hub to ensure that the lettered ports match those indicated in software.

  • Page 19: Tidy Up

    • Add rubber tape across any unused ports. • Secure CURB into the panel by mounting it to the back or inside wall of the panel with tape, Velcro or another fastener that meets applicable building codes for the region in which CURB is being installed.

  • Page 20: Activate Customer

    After receiving confirmation, ask the customer to check their email for a Welcome Email. • The customer’s Welcome Email will now direct them to create a New Account and claim the newly configured CURB(s) as their own. 10. Congratulations! • You’ve successfully installed CURB.

  • Page 21: End-User Operation

    END-USER OPERATION Mobile - Dashboard CURB’s mobile dashboard displays real-time usage information about your home. Green on the real-time graph indicates that you are currently using less electricity than usual, red indicates that you are using more electricity than usual; and amber indicates average usage.

  • Page 22: Mobile - Live Usage By Circuit

    Mobile – Live Usage by Circuit CURB’s live usage by circuit display shows how much electricity each appliance or zone of your house is using right now, with an estimate of what it would cost to maintain that level of use for an extended period of time, such as a full week.

  • Page 23: Desktop Web - Dashboard

    2015.10 CURB – Installation & User Guide Desktop Web – Dashboard CURB’s web-based dashboard provides more detailed information about your home than the mobile app. Green on the real-time graph indicates that you are currently using less electricity than usual, red indicates that you are using more electricity than usual;...

  • Page 24: Desktop Web - Cost Breakdown & Estimated Spend

    Be sure to specify your energy provider and rate plan under location settings for the most accurate cost estimates. © 2015 Curb, Inc. All Rights Reserved.

  • Page 25: Connectivity Indicators

    (1) connection activity between the CURB hub and the CURB cloud, and (2) strength of signal between the CURB hub and the PLC receiver. Below is a key to reading these indicators.

  • Page 26: Priority Circuits

    Oven OVEN1 Shed SHED1 Pumps (non-pool) PUMP1 Range RANGE1 Refrigerator REFRIGERATOR1 Sprinkler system SPRINKLER1 Wine cooler WINECOOLER1 Lighting & Plugs LIGHTS_PLUGS1 Garbage disposal DISPOSAL1 Security system SECURITY1 Trash compactor TRASHCOMPACTOR1 Vent Hood VENTHOOD1 © 2015 Curb, Inc. All Rights Reserved.

  • Page 27: Maintenance And Troubleshooting

    Getting Technical Support Please refer to the Technical Support Contacts provided in the CURB shipping carton for a list of support phone numbers by country. In the United States, contact CURB customer support by calling (844) 629-2872 or sending an email to support@energycurb.com.

  • Page 28: Troubleshooting Tips - Connectivity

    CURB hub. If it doesn’t connect once the local router is online, try wiring the CURB unit to a different circuit. To diagnose your connection strength, view the hubs page within the connection app.
  • Page 29 CURB – Installation & User Guide panel for the CURB hub? to install the CURB hub outside the panel as a last resort. If you install on the outside of your panel, be sure to install in a “suitable” weather-proof enclosure.

  • Page 30: Troubleshooting Tips - Installation App

    What if I get an error when I Double-check the serial number printed on the bottom of search for the CURB ID? the CURB hub. It is case-sensitive. If you continue to get an error, please contact CURB support. What should I do if I get HTML...

  • Page 31: Troubleshooting Tips - Solar

    Troubleshooting Tips – Operation Potential Problem Possible Solution How do I create a new account? In order to create a CURB account, you must purchase a CURB hub. During the installation process, the installer will enter the hub serial number and customer email address into the installation app to initiate account setup.

  • Page 32: Curb Specifications

    I do? and chosen the correct energy plan within the “Energy Providers” section of the app. If the totals still don’t match, please contact CURB so we can investigate further. In my list of circuits, what does “Other” represents the total of all unmeasured circuits in “other”...
  • Page 33 U.S. Canada, Mexico IEC 61010-1 Europe IEC 61010-1 RoHS / Lead Free compliant Communications HomePlugAV compatible Same phase as L1 IEEE1901 Ethernet IEEE 802.3 Firmware Characteristics Firmware update Update via network Display Characteristics None © 2015 Curb, Inc. All Rights Reserved.

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