Table of Contents
Advertisement
SMART DIAGNOSIS (Only for applied models)
FOR EXTERNAL CONTROLLER MODEL
Smart diagnosis function is...
Use the function to contact the service center and receive precise diagnosis when the refrigerator
malfunctions or fails. Use it only to connect to the consultant and do not use it in normal times.
How to use the function
First, call to the LG service center. Only use the Smart Diagnosis feature when instructed to do so by
the LG call center agent.
1. Close all refrigerator doors, and press
and hold display lock button to make it
locked state.
If the display is already in locked state,
press and hold lock button to reset the lock and
press and hold the lock button again to make it
locked state.
Caution
If it passes 5 minutes in locked state, smart
■
diagnosis function will not be activated, so
be careful.
2. Press and hold fridge temperature button
for 3 seconds or longer.
(All display screens will be turned off,
and in a while, 3 will be displayed on the
fridge temperature display part.)
Be aware!
Difference of the regional call qualities may have influence on the function.
If you use home phone, better communication performance will enable much better service.
Smart diagnosis data transmission may not be fluent due to call quality problem, and in such case, smart
diagnosis service may be difficult.
3. Open all refrigerator compartment and
freezer compartment doors, and place
the telephone near the speaker hole at
the top right side.
Check if the speaking side(microphone) of
the telephone is toward the speaker hole.
4. Do not take away the telephone while
data is being transmitted.
During the data transmission for smart
diagnosis, wait with the telephone placed
near the speaker hole at the top right side.
The remaining time for data transmission is
displayed on the display screen.
Caution
The transmission sound may be irritating.
■
Do not take away the telephone until the
sound stops for good diagnosis.
5. After the completion of the data
transmission, listen to the explanation
of the consultant about the result of the
smart diagnosis.
When the data transmission is completed,
along with the display of the data transmis-
sion completion, the refrigerator will be au-
tomatically turned off and on a few seconds
later.
Listen to the explanation of the consultant
about the result of the analyzed diagnosis
and follow the instructions.
31
Advertisement
Table of Contents
